checkin酒店英语入住登记

Check-in1/17StepstoCheck-in1.Greetguests2.Asktheguestwhetherhe/shehasareservationwiththehotel.3.Yes---checktherecordincomputer.No---sellrooms.4.Asktheguesttoshowhis/heridentification.5.Asktheguesttofillintheregistrationform.6.Askaboutthewayofpayment.7.Formthecheck-inrecord.8.Givetheroomkeycardtotheguest9.Callthebellman10.Thanktheguest.2/17ReservationCardMr./Mrs./Miss:ArrivalDate:DepartureDate:Noofrooms:RoomType:NoofPersons:RoomRate:Bookedby:Tel:Approveby:Takenby:Date:GlennChicagoHotelTangLiao12March15March1Single1980RMBTangLiao189772255088MarchLanLan3/17RegistrationCardMr./Mrs./Miss:TangLiaoArrivalDate:12MarchTime:10:30amDepartureDate:15MarchIDCard:PassportNo:006986175Nationality:USAHomeAddress:NoofPersons:1GuestSignature:GlennChicagoHotel4/17Check-in(R:receptionistG:guest)R:Hello,WelcometoChicagoHotel.HowmayIhelpyou?G:Yes,Iwanttocheck-in.R:Doyouhaveareservation,sir?G:Yes,Ireservedasingleroom.R:Oksir,mayIhaveyourname?G:MynameisTangLiao.R:(Checkthecomputer)Yes,Hereitis.YoureservedasingleroomfromMarch12toMarch15,right?G:Yes.5/17R:OkSir,mayIseeyourpassport,please?G:Hereyougo.R:Howwouldyouliketopay?G:Incash.R:OkSir.Hereisyourkeycard.Youareinroom508onthefifthfloor.G:Thankyou.R:Pleaseenjoyyourstay.6/17A=localguideB=TourleaderC=ReceptionistC:Goodevening!Welcometoourhotel.A:1.______(晚上好!我需要一个套房，八个单人间和三个双人间。)C:Haveyoumadeareservation?A:Yes.2.______(我们是为一个德国团体预订。)3.____________我来自中旅，该团共有15个游客，团号为SHCITS-A070828.)

"中旅”CITSChinaInternationalTravelServiceC:I’msorry,butIdon’tseeyourreservationhere.A:4.______(我们必定办过预订，因为我三天前还确认过。5.________(你能够再查一下吗？或者联络销售部？)C:Allright.Letmecheckagain.Ah,yes,hereitis.Wehaveonesuite,eightsingles,andthreetwinsforCITS.7/17B:6.______(有什么问题吗？)A:No,everythingisallright.B:7.______(客房都准备好了吗？)C:Yes,theyare.MayIhaveyourpassports,please?B:Sure.Hereyouare.C:Thankyou.Wouldyoupleasefillintheseregistrationforms?B:8.______(记录表填好了。我们能够拿钥匙吗？)C:Herearethekeys.Haveapleasantstayinourhotel.B:Thankyouverymuch.8/17Translation:1.晚上好!我需要一个套房，八个单人间和三个双人间。_________________________________2.我们是为一个德国团体预订。__________________________________3.我来自中旅(CITS)，该团共有15个游客，团号为SHCITS-A070828.)__________________________________4.我们必定办过预订，因为我三天前还确认过。__________________________________

9/17Translation:1.你能够再查一下吗？或者联络销售部？_________________________________2.有什么问题吗？_________________________________3.客房都准备好了吗？__________________________________4.记录表填好了。我们能够拿钥匙吗？__________________________________10/17Surname___________Name____________________Nationality___________Sex_____Birthday

.RoomNo.________Roomrate________PassportNo.803214DateofissueSept6,ValiduntilSept5,Permanentaddress252KingsStreet,NewYork,USAOccupationDoctorTel.555-880-321Methodofsettlementofbill(pleasecheckone:)□Cash□Creditcard□CheckDateofarrival_______________________________Dateofdeparture___________________________Guest’ssignature___________________________

MONEY,JEWELSANDVALUABLESMUSTBEDEPOSITEDINTHEHOTELSAFE;OTHERWISETHEMANAGEMENTCANNOTASSUMEANYRESPONSIBILITY.REGISTRATIONFORM11/17KeySentencesGreettheguestHelloSir/Ma’am.HowmayIhelpyou?Askaboutreservation1.Doyouhaveareservation,please?2.Couldyoutellmeyourname,please?Couldyouspellyourname,please?-----Yes,wehaveyourreservation.You’vereservedasingledeluxeroomwithseaview,haven’tyou?12/17Check-in

AskaboutlengthofstayHowlongwillyoubestaying,please?

AskaboutidentificationMayIseeyourIDCard/passportplease,Sir/Ma’amPleaseshowyour…..

AskaboutpaymentHowwouldyouliketopay,please?

----Incash./Bycreditcard.13/17Asktheguesttofillintheregistrationcard1.Couldyoupleasefillinthisregistrationcard?2.Pleasecompletethisregistrationform.

Telltheguestwheretheirroomis1.Hereisyourkeycard.You’reinroom508onthefifthfloor.2.Thebellboywillshowyoutoyourroom.14/17Tasks(groupwork):Situation1:1.YournameisBrown.2.Youhavereservedadoubleroomfromthe5th,Maytothe7th,May.3.Nowyouarecheckingin.4.Youwanttopaybycreditcard.15/1