2026年银行招聘考试英语听力理解专项训练试卷

2026年银行招聘考试英语听力理解专项训练试卷考试时间：______分钟总分：______分姓名：______第一部分短对话理解Directions:Inthissection,youwillhear8shortconversations.Attheendofeachconversation,aquestionwillbeasked.Boththeconversationandthequestionwillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmustreadthefourchoicesmarkedA),B),C)andD),anddecidewhichisthebestanswer.1.W:I'mreallyworriedaboutmypresentationtomorrow.I'vebeenpreparingforitfordays,butIstilldon'tthinkI'mready.M:Don'tworrytoomuch.You'vedonealotofpreparation.Justremembertospeakclearlyandconfidently.Q:Whatdoesthemansuggestthewomando?2.M:Haveyouseenthenewreportondigitalbankingtrends?It'squiteinteresting.W:Yes,Ireaditthismorning.Itsuggeststhatmobilebankingusagewillcontinuetogrowsignificantlyinthenextfiveyears.Q:Whatarethespeakersmainlytalkingabout?3.W:I'mthinkingaboutapplyingforapart-timejobnextsemester.Doyouhaveanyrecommendations?M:Sure.Haveyouconsideredworkingattheuniversitylibrary?Theyusuallyhirestudentswithgoodorganizationalskills.Thehoursarequiteflexibletoo.Q:Whatdoesthemansuggest?4.M:Thatcoffeeshopyoumentionedlastweekhasamazingpastries.Igotacroissanttherethismorninganditwasdelicious.W:Oh,really?I'vebeenwantingtotryit.Isitalwaysthatgood?Q:Whatdoesthewomanimply?5.W:IneedtomakeacalltoLondon,butI'mnotsureifIhaveenoughinternationalminutesleftonmyphoneplan.M:Youcanusethecompany'svideoconferencingsystem.It'sfreeforallemployeesandworksperfectlyforlong-distancecalls.Q:Whatdoesthemansuggestthewomando?6.M:Theannualcompanycharitydrivestartsnextweek.Areyouplanningtoparticipatethisyear?W:Yes,Idefinitelywill.Ithinkit'simportantforustogivebacktothecommunity,andI'vealreadydecidedtodonateaweek'sworthofmysalary.Q:Whatdoesthewomanplantodo?7.W:I'msotiredofwaitinginlineatthemaincustomerservicedesk.It'salwayssocrowded.M:Haveyoutriedusingtheself-servicekiosk?It'smuchfaster,andyoucancompletemosttransactionswithoutwaitingforanagent.Q:Whatistheman'sadvicetothewoman?8.M:Iheardthebranchisofferingaspecialpromotiononsavingsaccountsthismonth.W:Really?That'sgreat!I'vebeenlookingforabetterinterestrate.Doyouthinkit'sworthopeninganewaccountjustforthepromotion?Q:Whatarethespeakersdiscussing?第二部分长对话理解Directions:Inthissection,youwillhear2longconversations.Attheendofeachconversation,therewillbeseveralquestions.Boththeconversationandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmustreadthefourchoicesmarkedA),B),C)andD),anddecidewhichisthebestanswer.ConversationOneM:Goodmorning,Ms.David.IcametodaytofollowuponthejobapplicationIsubmittedlastweekfortheCustomerServiceRepresentativeposition.W:Goodmorning,Mr.Lee.Yes,Irememberyourapplication.Wereceivedmanystrongcandidates,butwearestillreviewingeveryone'squalifications.Couldyoutellmeabitmoreaboutyourexperiencewithhandlingdifficultcustomers?M:Absolutely.Inmypreviousroleatthecallcenter,Ifrequentlydealtwithfrustratedclients.Myapproachwasalwaystolistenactively,empathizewiththeirconcerns,andfindpracticalsolutions.Ibelievemycommunicationskillsandproblem-solvingabilitieswouldbeveryvaluableinthisposition.W:Thatsoundspromising.Howdoyouhandlehigh-pressuresituationsduringyourwork?M:Ifindthatstayingcalmandfocusediskey.Iprioritizetasksbasedonurgency,takedeepbreathswhenneeded,andmaintainapositiveattitude,whichoftenhelpsde-escalatetensesituations.W:Youranswersarequiteimpressive.Wewillnotifyyouofourdecisionsoon.Thankyouforcomingintoday.M:Thankyou,Ms.David.Iappreciatetheopportunity.Questions:9.Whatisthepurposeoftheman'svisit?10.Whatdoesthemanmentionabouthispreviousjob?11.Howdoesthemandescribehisapproachtodealingwithdifficultcustomers?12.Whatdoesthemansayabouthandlinghigh-pressuresituations?ConversationTwoW:HiMark,areyouheadingtothebanklatertoday?Ineedtodepositalargecheckandthebranchnearmyhomeisclosedforrenovations.M:HiSarah,yes,I'mactuallygoingtothecitycenter.Ihaveanappointmentthere.Doyouneedtodepositasignificantamount?Maybeyoucouldusethe24-hourautomateddepositmachineinstead.It'smuchfasterandacceptschecksofanysize.W:I'mnotsureifItrustthosemachineswithsuchabigcheck.I'veheardstoriesabouttechnicalissues.Plus,Ineedtogetchangeandpossiblycashback.Thetellercanhandlethatforme.M:Thatmakessense.Okay,well,themainbranchinthecitycentershouldbeopen.It'sjustabitofadrivefromhere.Areyouplanningtogobefore5PM?W:Yes,Ineedtobebackbythen.Theautomatedmachineisonthewaytomyoffice,butI'drathernotwaitaroundincaseofproblems.Thebankbranchismybestbet.M:Right,okay.Justbecarefulontheroad.Textmeifyougetthereandletmeknowhowitgoes.W:Thanks,Mark.Seeyouaround5then.Questions:13.Whydoesthewomanneedtogotothecitycenterbank?14.Whatistheman'sinitialsuggestionforthewoman?15.Whydoesthewomanhesitatetousetheautomateddepositmachine?16.Whatisthewoman'splanregardingherdeparturetime?第三部分独白/讲座理解Directions:Inthissection,youwillhear2passages.Attheendofeachpassage,therewillbeseveralquestions.Boththepassageandthequestionswillbespokenonlyonce.Aftereachquestiontherewillbeapause.Duringthepause,youmustreadthefourchoicesmarkedA),B),C)andD),anddecidewhichisthebestanswer.PassageOneGoodmorning,everyone.Today,Iwanttobrieflyexplaintheprocessforapplyingforourcompany'semployeetrainingprograms.First,allemployeesareencouragedtoreviewtheavailableprogramslistedontheinternalcompanyportal.Theseprogramscoverawiderangeoftopics,fromtechnicalskillsdevelopmenttoleadershipworkshops.Pleasenotethattheregistrationdeadlinefortheupcomingsessionsisrapidlyapproaching,soyoushouldchecktheportalassoonaspossibletoseewhichcoursesinterestyoumost.Onceyouidentifyaprogram,youwillneedtocompletetheonlineregistrationform.Makesuretoprovidealltherequiredinformationaccurately.Aftersubmittingyourform,youshouldreceiveanemailconfirmationwithintwobusinessdays.Ifyouhaveanyquestionsabouttheapplicationprocessorthespecificcontentoftheprograms,pleasedonothesitatetocontacttheHumanResourcesdepartmentdirectlyviaemailordropbyourofficeforassistance.Welookforwardtohelpingyouenhanceyourprofessionaldevelopment.Questions:17.Wherecanemployeesfindinformationabouttrainingprograms?18.Whatshouldemployeesdobeforeregisteringforaprogram?19.Howwillemployeesknowiftheirregistrationissuccessful?20.Whoshouldemployeescontactiftheyhavequestions?PassageTwoGoodafternoon.Today,I'llprovideanoverviewofournewmobilebankingapplication,whichwebelievewillsignificantlyenhancetheconvenienceandsecurityofourcustomers'bankingexperience.Theapplicationincludesseveralkeyfeatures.First,thereisthereal-timeaccountbalancecheckandtransactionhistoryreview,allowingyoutomonitoryourfinancesanytime,anywhere.Second,we'veintroducedahighlysecuremobilecheckdepositfeature.Youcannoweasilydepositchecksbysimplytakingaphotoofthecheckwithintheapp.Third,theapplicationofferspersonalizedfinancialinsights,providingyouwithspendinganalysisandsavingsrecommendationsbasedonyourtransactiondata.Forsecurity,we'veenhancedourauthenticationprocesswithbiometricoptions,includingfingerprintandfacialrecognition,ensuringthatonlyyoucanaccessyouraccount.Pleasenotethattouseallfeaturesoftheapp,youmustfirstupdateyourmobiledevice'soperatingsystemtothelatestversion.Weencourageallcustomerstodownloadandtryoutthenewapplicationsoon.Questions:21.Whatisthemainpurposeofthetalk?22.Whatisoneconveniencefeaturementionedinthetalk?23.Howcancustomersdepositchecksusingthemobileapp?24.Whatsecuritymeasurehasbeenaddedtothenewapplication?试卷答案第一部分短对话理解1.D解析：男士建议女士不要担心太多，记住要清晰自信地演讲。选项D"Speakclearlyandconfidently"（清晰自信地说话）与男士建议的核心内容一致。2.B解析：男女双方都在谈论关于“digitalbankingtrends”（数字银行趋势）的报告，并讨论了报告中的具体内容（移动银行使用量增长）。选项B"Digitalbankingtrends"（数字银行趋势）是双方谈话的核心主题。3.A解析：男士建议女士考虑在大学图书馆工作，并提到图书馆需要组织能力强、时间灵活的学生。选项A"Workingattheuniversitylibrary"（在大学图书馆工作）是男士明确提出的建议。4.B解析：女士听到男士称赞咖啡店，并表示自己想去尝试。选项B"Shewantstotrythecoffeeshop."（她想尝试那家咖啡店）准确表达了女士的暗示意图。5.C解析：男士建议女士使用公司免费的视频会议系统进行长途电话通话，而不是使用手机的国际分钟。选项C"Usethecompany'svideoconferencingsystem."（使用公司的视频会议系统）是男士的建议。6.A解析：女士明确表示她“willdefinitelyparticipate”（肯定会参加）慈善活动，并计划捐赠一周的工资。选项A"Participateinthecharitydrive"（参加慈善活动）是女士的计划。7.C解析：男士建议女士使用自助服务电子设备，因为它比等待客服代表更快。选项C"Usetheself-servicekiosk"（使用自助服务电子设备）是男士给女士的建议。8.D解析：男士提到银行本月有储蓄账户促销活动，女士对此表示兴趣，并讨论是否值得为了促销而开立新账户。选项D"Openinganewsavingsaccountforthepromotion"（为了促销开立一个新的储蓄账户）是他们讨论的内容。第二部分长对话理解ConversationOne9.A解析：男士来访的目的是跟进他上周提交的客服代表职位的求职申请。选项A"Followuponhisjobapplication"（跟进他的求职申请）符合对话内容。10.B解析：男士提到他在之前的客服中心工作中经常处理不开心的客户。选项B"Frequentlydealtwithfrustratedclients"（经常处理不开心的客户）是男士描述的内容。11.C解析：男士解释了他处理难缠客户的方法：积极倾听、表示同情、找到实际解决方案。选项C"Listenactively,empathize,andfindpracticalsolutions"（积极倾听、表示同情、找到实际解决方案）概括了男士的描述。12.D解析：男士提到在高压情况下，关键在于保持冷静和专注，按紧急程度安排任务，保持积极态度。选项D"Staycalm,prioritizetasks,andmaintainapositiveattitude"（保持冷静、安排任务优先级、保持积极态度）是男士的说法。ConversationTwo13.A解析：女士需要去市中心银行是因为她需要存入一张大额支票，而她家附近的银行正在翻新且关闭。选项A"Sheneedstodepositalargecheckbecausethebranchnearherhomeisclosedforrenovations."（她需要存入一张大额支票，因为家附近的银行因翻新而关闭。）符合对话内容。14.B解析：男士首先建议女士使用24小时自动存款机来存入大额支票，认为这更快且接受任何面额的支票。选项B"Usethe24-hourautomateddepositmachine"（使用24小时自动存款机）是男士的初步建议。15.C解析：女士对使用自动存款机犹豫，因为她担心技术问题，并且需要零钱和现金回款，而银行出纳可以处理这些。选项C"Sheisunsureabouttechnicalissuesandneedschange/cashback."（她对技术问题不确定，需要零钱/现金回款。）概括了她的犹豫原因。16.D解析：女士计划在下午5点之前去银行，因为她想早点完成并返回办公室，而不是等待自动存款机。选项D"Sheplanstogoto