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October2026
McKinsey
&Company
ConsumerPackagedGoodsPractice
Focus,scale,fund:TheAIplaybookCPGleadersaremissing
Smallbrandsareout-innovatinggiants,buyingpatternsarechanging,andscaleisn'ttheshielditusedtobe.Here'showAlcouldhelpfundthenextwaveofgrowthinfoodandbeverage.
Fordecades,foodandbeveragecompaniescouldcountonpopulationgrowthandgeographicexpansiontocreateresults.Thatenginehassputteredout,andinvestorshavepunishedthe
sectorforit—theindustryshednearly$1trillioninenterprisevalue.OnthisepisodeofThe
McKinseyPodcast,SeniorPartnersDuncanMillerandFrankSängerspeakwithEditorial
DirectorRobertaFusaroaboutwhat’sbehindthemassivevaluationdrop,whytheindustry’soldmoat—scaleandbrandloyalty—nolongerholds,andwhyconsumer-packaged-goods(CPG)
leadersshouldviewAInotjustasacost-cuttingtoolbutastheenginethatfundsgrowthitself.
TheMcKinseyPodcastiscohostedbyLuciaRahillyandRobertaFusaro.
Thefollowingtranscripthasbeeneditedforclarityandlength.
Towatchthefull-lengthversionofthisinterview,pleasevisitTheMcKinseyPodcastplaylistonMcKinsey’sYouTubechannel.
Atrillion-dollarwake-upcall
RobertaFusaro:McKinsey’sStateofFoodandBeveragereportsuggeststhatthefoodandbeveragesectorlostclosetoatrilliondollarsinenterprisevalue.Whataccountsforthisloss?
FrankSänger:Thefoodandbeveragesectorhasbeenaveryhigh-performingindustryfora
longtime.Evenintheearly2000s,itwasverysuccessfulingeneratinglotsofgrowth
momentum,amountingtorevenuegrowthofaround9percent.Inthe2010s,thatdroppedquitedramaticallytoaround3percent.That’swhenthestructuralshiftreallystarted.Itwasmasked
bytheCOVIDpandemicbutcontinuedafterward,simplybecausewithlesspopulationgrowthandlessgeographicexpansion,companieshaven’tbeenabletokeepupthatgrowth
momentum.That’satleastonemajorsource.
DuncanMiller:Thetrillion-dollarfigureisobviouslyaheadline-grabbingnumber,butifyou
unpackitalittle,alotofthemorerecentdrophasbeenaboutexpectations.AsFranksaid,in
theearly2000sandintothe2010s,companieswererealizingsustainedvolumegrowthintheircategories.Inthe2020s,thatfelloff,andmuchoftherevenuegrowthwasledbyproductpriceandmixinstead.Investorssaid,“Thisindustryhastogrowvolumesinordertosustainhigh
valuations,”sothevaluationdrop-offwassignificant.We’veseensomeleadersbegintorestorevolumegrowthin2026,whichisrestoringconfidenceinafeworganizations.However,thekeyquestioniswhetherthisindustrycansustainthetrajectoryit’senjoyedformanydecades.
FrankSänger:TheconsequenceoftheseshiftingexpectationsthatDuncanmentionedisthatEBITmultiplesdroppedaswell.Forexample,multiplesforleadingfoodandbeverage
companiesdroppedfromaround17to14times.
RobertaFusaro:That’sasignificantchange.Oneofthemoreinterestingthemescomingoutofthereportformewasthatconsumersaresimultaneouslytradingdownandtradingup.They’ll
Focus,scale,fund:TheAIplaybookCPGleadersaremissing2
Focus,scale,fund:TheAIplaybookCPGleadersaremissing3
buyprivate-labelpastabutsplurgeonfunctionalbeveragesorpremiumsnacks.Howdoyoumakesenseofthatseeminglycontradictorybehavior?
DuncanMiller:There’sbeenatrendforawhileofpeoplespendingonindulgencewhilealso
savingmoneyelsewhere.Withthemassivefoodandbeverageinflationwe’veseenoverthepastfewyears,whichcanbemorethan20or30percent-plusinsomegeographies,thattensionhasbecomemoreacute.We’veseenamoremeaningfulshiftinabehaviorthatwasalreadyevidentinthemarket.Intermsofdiningoutandfooddelivery,it’sobviouslymucheasierthanitever
wastoaccessthoseservices.ButwhenyoulookattheaffordabilitysqueezeintheUS,for
example,foodaccountsfornorthof30percentofspendingamongthepooresthouseholds.
Peoplearereallyparingback.Candidly,beneaththat,private-labelqualityhasgottenalot
betterintheUS.It’salwaystrailedEurope,buttheUSisclosingthegap.Peoplearelookingtoindulgeindeliciousthingswheneatingawayfromhome,butalsolookingtopareback.They’recookingathomemore,eatingmoreleftovers,andshiftingtoprivatelabelinaUSmarketthatwasalwaysmuchlessmaturethanotherpartsoftheworld.
FrankSänger:Privatelabel,asDuncansaid,hasbecomemuchbetter-qualityproducts,with
moreconvenience.Atthesametime,smaller,disruptivebrandsarefulfillingunmetneedsthatthebigbrandshaven’tbeenabletomeet.Thebigbrandsarebeingsqueezedfrombothangles.
RobertaFusaro:Exactly—scalehasalwaysbeenoneofthebiggestcompetitiveadvantagesinfoodandbeverage,andyetrelativelysmallbrandsarecapturingdisproportionategrowth.Whatarethesmallbrandsdoingdifferentlythatincumbentsarestrugglingtoreplicate?
FrankSänger:Inmymind,thescaleadvantagestillexists,andthebigbrandsstillownit.Whatsmallbrandsareverygoodatisbeingconsumerbacked.Smallerbrandsarecomingupwith
valuepropositionsthatbiggerbrandsaren’tfulfillingandarerespondingmuchmorequicklytochangingconsumerneeds.
DuncanMiller:Afewotherchangeshelpedtofavorsmallbrands.Acquiringverytargeted
customergroupsthroughdigitalmediaisnowmuchmorestraightforwardforasmallbrand.
Whenyoulookatwhichofthebiggestbrandsareoutperforming,it’snotjustthatthebrandorproductisgreat;it’sthattheirdistributionsystemgivesthemarealadvantagethatsmallbrandsstruggletomatch.Physicalretail,whetherit’sclickandcollectorotherwise,isstillanincrediblyimportantpartofhowconsumersgettheirproducts.
RobertaFusaro:Thereisanoldassumptioninthisdiscussionaroundprivatelabelandbrand
dedicationthatstrongbrandsnaturallycommandloyalty.However,yourresearchsuggestsfoodandbeverageconsumershaven’tstoppedcaringaboutbrands;they’vejustbecomemore
selective.What’schanginginthemindoftheconsumerthere?
DuncanMiller:Bigbrandshavehistoricallycapturedadisproportionateshareofgrowth.As
Franksaid,thathasshiftedtowardsmallbrandsoverthepastfiveyears.Categorieshave
enormouslyevolved.Forexample,“tea”usedtohavesweetenedorunsweetenedoptions.Now
Focus,scale,fund:TheAIplaybookCPGleadersaremissing4
‘Whatsmallbrandsareverygoodatisbeingconsumerbacked.’
thereare17differentvarieties,likematcha,probiotic,oolong,andathousandothers.Itis
tougherforabigbrandtospanallthoseniches,whichstructurallycreatesroomforsmallerbrandstocomeinandownaportionofthatspace.
Theotherbigshiftwithconsumersisthattheyusedtosee“betterforyou”and“greattaste”asatrade-off.Somesmallerbrandshavecomeupwithgreat-tasting,better-for-youproductsinthepastfewyears.Ifyoulookatinnovationratesamonglargerplayersinsomecategories,muchoftheirchangeshaven’tbeennewtomarket;they’vebeenrenovationorrestaging.Whathas
happenedisthatalotofchangeshaveenabledsmallbrandstogrowintothespacethat’sopenedinthesecategories.
Consumersnolongerjustwanttasteandconvenience.Theywantbetter-for-youandfunctionalfoodandbeverage.Smallerbrandshavejumpedintothisfragmentedmarketplaceanddonea
greatjob.Therearestillplentyofthingsthatmakelifedifficultforsmallbrands,butthat’swhat’screatedroominthemarket.
RobertaFusaro:Didyouseeanydifferencesbetweenolderandyoungerconsumersinhowtheyapproachfoodandbeveragepurchases?
FrankSänger:Youngerconsumershave,inrecentyears,beenmorehealthconsciousthan
olderconsumers,andthey’renotwillingtocompromiseonthosebenefits.Thatdrivessomeof
thechangesDuncandescribed.Millennials,inparticular,aremuchmorefocusedonhealthiness.IfIthinkaboutmyownkidsasanexample,they’resuperfocusedonhealthbenefitslikeproteinandfiber.
DuncanMiller:Infoodandbeveragespecifically,weseethatboomers,despitetheiradvancingyears,arestillnotaswillingtosacrificetasteandconvenience.They’restilltellingus,“Iwantthestuffthat’sdeliciousandeasy,”eventhoughtheyalsocookathomemore.Also,tostatethe
obvious,GenZishighlyinfluencedbydigitalmediaintermsofwhattheychoose.Theyaremuchmoredigitallyinfluencedcomparedwithothergenerations,thoughothergenerationsare
catchingup,particularlyonhealthandwellness.
Focus,scale,fund:TheAIplaybookCPGleadersaremissing5
AnewwayofthinkingaboutAIinCPG
RobertaFusaro:ThereportarguesthatAIinfoodandbeverageisn’tjustaboutcuttingcosts;it’salsoaboutfundinggrowth.That’sadifferentframingthanweoftenhear.Canyoutalkaboutwhatthatlookslikeinpractice?
FrankSänger:Oneimportantpointtiesbacktowhatwediscussedaboutcapitalmarketsatthebeginningofourconversation.ThecapitalmarkethonorsgrowthforCPGandfoodand
beveragecompaniesmuchmorethanmarginexpansion.Consequently,it’scriticalthatfoodandbeveragecompaniesdrivegrowth.Thebenefitfrommarginexpansionaloneismuchsmaller.
That’swhyit’simportanttoreinvestsomeofthe“savings”fromAIintoacceleratinggrowthandcreatingmorevalueforthecompany.
DuncanMiller:Beyondjustsavingmoneytoinvestingrowingvolume,theCPGandfoodand
beverageleaderswehaveseenarealreadyusingAItoenablegrowthitself.TherearemarketingleaderswhohaveusedAItofundamentallytransformhowtheymarkettoconsumersand
generatedemand.ThereareleadersinrevenuemanagementwhoareusingAInotonlytofigureouthowmuchpricetotakeandwherebutalsotoidentifypocketsofvolumeopportunityfor
pricingandpromotion.Leadersinsales,particularlythosewhocontroltheirowndistribution,areusingAItoshaperecommendedorderquantitiesandsuggesttherightassortmentandbuy-in
levels,bothwithorganizedandfragmentedtrade.
We’realreadyseeingleadersdriverealgrowthwithAIintherealworld,notjustinpilots.As
everyonegetsmoreefficient,thiswillmatterasasourceoffundingand,equally,asagenuinedriverofgrowthatthefrontlinewithconsumers.There’sgoodtractionsofar,andsomeveryimpressiveworkfrombothlargerCPGsandsmallerenterprises.
RobertaFusaro:Plentyofcompaniesarestartingtogetitright.WhataretheobstaclesfortheCPGcompaniesthataren’tasfaralong?
FrankSänger:EveryCPGcompanyIseeisheavilyinvestinginandexperimentingwithAI.Thebiggestchallengeisthatonlyafewaretrulyabletoscaleanddeployitacrosstheorganization.Notmanycompaniesareseeingthefullbenefitsyet.Everyonebelievesinit,butithasn’tfully
shownupintheP&L[profitandloss].Oneofthecorereasonsisthat,byexperimentingacrosstoomanyareasatonce,nosingleareaseesthefullimpact.Werecommendfocusingfullyonasingledomain,ratherthanrunningtrialseverywheresimultaneously,totrulycapturethebenefitwithinthatonedomain.
DuncanMiller:That’sexactlyright.We’vebeeninaperiodof“pilotitis,”andthat’snot
somethinguniquetoCPGandfoodandbeverage.It’strueacrossmanyotherindustries,too.AsFranksaid,youshouldpickadomain,ideallyonethatdrivesthetopline,particularlyvolume,
andgoafteritproperlyandfully.Perhapsyoubeginwithoneortwodomainstoreallyscalethem,likerevenuemanagement,marketing,orsales.That’sreallythekey:focus,scale,and
Focus,scale,fund:TheAIplaybookCPGleadersaremissing6
fund.
RobertaFusaro:Didthereportsurfaceanydifferencesamongconsumersindifferent
geographies?Istheeraofbeingaglobalbrandover?Weretheregeographicaldifferencesthereporthighlighted?
FrankSänger:Ofcourse,therearedifferentnuancesacrossgeographies.Cookingathome,forinstance,playsoutonadifferentscaleinEuropecomparedwithNorthAmerica.Privatelabel
anddiscountedoptionsplayadifferentroleinEuropeversusNorthAmerica.Health
consciousnessandGLP-1adoptionaremuchmoreadvancedintheUSthanalmostanywhereelseintheworld.Therearemanynuances,andI’dsaysmallbrandsareverygoodattargetingthespecificconsumerdemandswithindifferentgeographies.
DuncanMiller:Andobviously,inanincreasinglycomplexgeopoliticalworld,that’screatedroomforregionalbrandstoshineversusglobalonesinafewcategories.That’stheotherfactorthatplaysoutverydifferentlybyregion,alongwithnationaltastepreferences.
Thetraditionalrulesofcompetitionhavechanged
RobertaFusaro:Ifwesitdownandhavethisconversationagaininthreeyears,whatwill
determinethetopperformersinCPGfoodandbeverage?WillthebigfactorbeAI,portfoliochoices,productinnovation,orsomethingelse?
FrankSänger:Ibelievealltheabove.Threethingsinparticularstandouttome.First,youwill
needtomakesmartportfoliochoicesaroundcategories,healthandfunctionalbenefits,and
geographies.Youmustbelaserfocusedonwheretruegrowthcancomefrom.Second,you
mustinvestinyourproductinnovationandaskyourself,“What’sreallydrivingvalueforthe
consumer?”Thatcouldbeaffordabilityononeend,orpremiumingredients,health,andtasteontheother.Winningonproductisthatsecondpiece.Andthirdwillbefundingthatgrowth
throughAI.AIwillbethedifferencemaker,inmymind.
DuncanMiller:IwouldaddinnovationtoFrank’slist.Trueproductinnovationfromlarger
playershashistoricallybeenstark.Consumerexpectationsarenowextremelyhigh.They’renotwillingtosacrificetasteforqualityandhealth,socompaniesmustdeliveronallthreetargets.
Fromarevenuemanagementstandpoint,youneedtodoitaffordablyforpartsofthepopulationwhilestillchargingapremiumwhererealbenefitsexist.Forme,innovationisthemostimportantthingforCPGstogetright,andnearlyallofthemareal
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