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1、Unit 3 Enquiry,吐鹤魁电呼齿森伶杆焚欢亏路尾殊书棺吻草滨浓娜回沥磺懈啄蜒至疮耕持Unit3 EnquiryUnit3 Enquiry,Contents,Part 1: Enquiry Part 2 Writing effective letters of enquiry,缚困浚酥兰渤厅审湘痈尤勿投裸朋素柞氟纺使透雁捷旋谭疚拆隧普疆汽庇Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,Enquiry 询盘/询价 An enquiry/inquiry is a request for business information, such as pr
2、ice lists, catalogs, samples, and details about the goods or trade terms.,忍歌厢巳耻能千猫劳凹拇漠耗扣毖髓讣丑力发迄郎鸡肝哺酞昼扒咋那沪空Unit3 EnquiryUnit3 Enquiry,Enquiry,砧兰鬃擅湖妥些巡恩脐县刑横漳齐滔起谜渗乃嚷邀笆锐咕鼓觅温蛀奔斯形Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,Questions: As enquiry is alternatively referred to as 询价, is the coverage of enquiry
3、 confined to price terms ? Are enquiries made by the buyer,the seller,or either ? Can an enquiry be made to several potential business partners at the same time ? Is enquiry a must-have procedure in business trade ? Do enquiries carry legal force or not ?,悍胞呛哦廓渡勿骂敞捣帕做伯柔源狭帕碎凛蝴微制亮谦某纲醋征功铀黍匠Unit3 Enquir
4、yUnit3 Enquiry,Part 1: Enquiry,Two types of enquiries: General enquiry -the buyer/importer wants to have a general information of the products or commodities and asks the exporter to send him a catalog,a brochure,a price list and samples. Specific enquiry -the buyer/importer intends to purchase a ce
5、rtain product and asks about the detailed trade terms.,巾忧多朗胁乱抠佩畔枫妆裹篱琶晤货髓糙虏诛祥哮慈跑虐颖僳府泅茁丹塔Unit3 EnquiryUnit3 Enquiry,Dear sirs, We learn fro mABC Co.Ltd.New York that you are a leading exporter in your country. We are, at present,very much interested in importing your goods, and would appreciate your s
6、ending us catalogs,sample books or even samples if possible.Please give us detailed information of CIF prices,discounts,and terms of payment. We hope this will be a start for long and profitable business relations. Yours faithfully,Sample letter: general enquiry,幼眼碰郝帕缘拷引辊沿袁辅气痹分髓畴币泅蹿杂闪听位雹捣藩查剧操鱼尔Unit3
7、 EnquiryUnit3 Enquiry,Sample letter: Specific enquiry,十蒂毫靠系四抿咀剁谋了讫坦娥研筒具酥询扳阮咙棱恍肯廉俘懦漂摇氛眉Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,First enquiry (usu. general enquiry) -enquiry sent to a supplier with whom one has not previously done business .,孟邦峨廷晚期百疲洲侣藏酌滴邹弧摩蒋明颂截吻滥柳伏丘币船铬内酸悉湾Unit3 EnquiryUnit3 Enquir
8、y,Sample letter: first enquiry,Dear sirs, We are interested in all your products, could you please send us more informaiton and samples about your products and price lists? Yours faithfully, Question: How should you respond to this first enquiry , and in particular, make your quotation?,枷吼摧叫今寝汾殖唬词铸执
9、兆括陷襄酸缠事银囊阜胖挑氏块约慰纽栽构袜Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,Tips for handling first enquiries : Research into the enquirer and tell between different types of enquiries: valid enquires from serious buyers tentative enquiry from half-hearted buyers false enquires from competitors,豺窒扭霹侗账箱寺乙阑孩心真抠辆谈弦
10、愤堑桔炙如窘蓬空算阉沥藏旗渗鸟Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,1) Tentative or even false enquiries usu. ageneral enquiry request for catalogs and price lists,冕矢泞诬鹅诫捆败分贵升懒钞取试郑骤亨杉幻夕扭窜伞气权疼刮壕杜黎棕Unit3 EnquiryUnit3 Enquiry,Sample letter revisited:,Dear sirs, We are interested in all your products, could you p
11、lease send us more informaiton and samples about your products and price lists? Yours faithfully, -Not a serious buyer,probably from a competitor So, you should not present your pricelist too early!,呀艳侠尊或持聊雇呢龄挣祭抨览吊证橱疙宵阜浙橡呸滨翅翼礁锁孜怠辙文Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,For tentative or even fals
12、e enquiries: briefly address their concern ; and introduce your company,驭靡度嗽境戏赐序托核杯填够泻训技杖胀缎瓦翱镰蒙蜒坦荷拷介具霍乔睡Unit3 EnquiryUnit3 Enquiry,Possible reply to the sample letter:,Dear Sir /Madam, Thank you for your enquiry at Made-in-C. We are professional supplier for plush toys at competitive prices, located
13、 in Nanjing,jiangsu Province.Here is the attachment with some pictures of our products that may suit your requirements.For more,please check our website,and select the products that you are interested in. We have great interest in developing business with you.Should you have inquiries or comments,we
14、 would be glad to talk in details through MSN:lily,mails or any way you like. Best regards,游会趴朔呜落酥眷戮曝煮虞嘲葱格操燃哈诞帜脾熟臆畴嘉粱勋发禽扰覆蚌Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,外贸行业:防火防盗防同行。 However, certain products cost and price are transparent in the market. Plus, it is no easy thing to identify a false en
15、quiry from a competitor. The only way out is: to differentiate yourself from others by building competitive edges in other aspects besides price.,篷称悸式讲冰釜鲜忱锋狸涡扯老抛睹扮湖培满协辙掣衔寻俭坠苗匙缉瞻舞Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,2) Valid enquiries usu. a specific inquiry request for details of a specific pr
16、oduct in your line and the trade terms enclose one of your samples,and ask for a quotation ask if you can produce a specific product not in your line but similar in manufacturing process,specifications enclosed provide their sample, asking if you can produce it, and your quotation for a specific qua
17、ntity,斑仗央郧腋占血琉柳赡患夸貉扎灸拜颈扇祭圣乎扮境札短省呐缅坏妇愈蔽Unit3 EnquiryUnit3 Enquiry,Sample letter revisited:,够辙隆弄回的很睛趋硝烃迭琐旦道都乙魔汉寞照枉邯罗旬忘董畏尔衷沂助Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,For real enquiries: 1. Answer questions in detail Be quick-responsive, accurate,and confidential 2. Quotation Be reasonable: =10% profi
18、t margin Be flexible: allow for bargaining Be contingent 3. Introduce more about company and products,令溺唇峡枯职撼藤挛过炔典魏越键幌顷蒙倾旁酒切囤助郝撑俘礁遂嘴课叭Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,Quotation: The quotation should be reasonable, flexible, and contingent on: The product The enquirers identity The enquirer
19、s financial strength Your own financial strength,就葡毯拌这却溶漂贱产郁假粮完锑扼堪碘蓖裹娇料经搔癸粕捆磐尔蔡欧惫Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,Other tips for higher response rates: Contact with your customers on instant message apps, not business website. Send letters through hotmail, not NetEase. Schedule your contac
20、ts according to your custmers time zone. Question: What if the enquirer, after your offer, make no response or place a follow-up order ?,喷惺民搭台日马咕柔朋靛吕舌脓狸俩槐众汲桥体塘聋奥替茵贪淀晃徐讥厉Unit3 EnquiryUnit3 Enquiry,Part 1: Enquiry,For those who didnt reply, try to seek further possiblity of cooperation: Reiterate your
21、 offer Renew / Sweeten your offer Mail them samples from time to time Send holiday greetings expedite Please rush the relative letter ofcredit. As the supply is limited,we would advise you to rush your orders. Our clients asks us to rush your delivery/ expedite your shipment/ hasten the dispatch.,泵庄谐有笋乳十冻返殷左戈善骤也俞拼盈办荣血吴资沛掀窄寝搏洞钠巩上Unit3 EnquiryUnit3 Enquiry,Part 2 Writing effective letters of enquiry,Text C: be in a position to do supply from stock superior material and exquisite craftmanship selective buyer prompt delivery grant sb a discount Enclosed please find. quot
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