外贸英语(含口语)课件.ppt

1、Business Speaking English,Lesson one,Making introduction,公司部门名称（Company Department）,总公司 Head Office 分公司 Branch Office Accounting department 财务部 Sales department 销售部 国际部 International Department 出口部 Export Department 进口部 Import Department Purchasing/procurement department 采购部 Research and development

2、 department 研发部(R suggest the time of appointment) International business trip,date: 男女之间的约会 appointment：定时定点的约见一个人 I have an appointment with my friends tomorrow. plan: 安排、计划、有事 Have you made any plans for tonight? 你今晚有什么安排吗？,date appointment plan,Make appointment,Could/ Can we meet? Id like to com

3、e to see you tomorrow. Id like to meet with you tomorrow. Id like to make an appointment with you tomorrow. 你下个星期能为我挤出一点时间吗？ Can you squeeze some time for me next week?,不知你明天是否方便我们见个面？ I wonder if it would be convenient to meet with you tomorrow. / Would it be convenient to meet with you tomorrow? I

4、 wonder if it would be possible for us to meet at your earliest convenience to discuss the matter in a little more detail. Would it be possible for us to meet at your earliest convenience? 我打电话来是跟你约定下星期一的见面。 Im calling to make an appointment with you for next Monday.,Make appointment,Could/Can I see

5、 Mr. Green this week? Would it be possible for me to see Mr. Smith this week? 你能帮我安排一下与Mr. Green的见面吗？ Could/Can you arrange an appointment with Mr. Green for me?,To secretary,Agree to meet,OK. Thats fine. OK. That would be fine. Well, Let me check my schedule for this week.稍停OK. That is fine. Sure.

6、/ Certainly.,在对方同意见面后，需要确定具体的时间和地点,时间的说法,3:05 five past three three 0 five 4:55 five to five four fifty-five 8:30 half past eight eight thirty pm. am.,A: Mr. Smith, Id like to meet with you this week. B: OK. That would be fine. A: ? What time is convenient for you? When is it convenient for you? Wha

7、t time would be (most) convenient for you? When would it be (most) convenient for you?,example:,Any time is/will/would be fine/okay/all right with me/suit me. Any time tomorrow / before 6 p.m./ except Monday. / from three to five. Any time you say. Ill be free all Tuesday afternoon. Im free after th

8、ree oclock. Im available from 9:00 to 3:00. There is nothing scheduled before lunch.,A: Mr. Smith, Id like to meet with you this week. B: OK. That would be fine. A: ? How about Wednesday at 10:00, in my office? What about Wednesday morning? Wednesday at 10:00, Would that suit you ? Then, shall we ma

9、ke it at 10:00 tomorrow morning? Would Wednesday at 10:00 be convenient for you? / be all right for you? / suit you? Are you free Wednesday at 10:00? Lets say about 10ish tomorrow? He is wearing a yellowish jacket. (不建议在商业场合中使用后缀名为ish的时间用语),example:,Suggest other time and place,A: Mr. Smith, Id like

10、 to meet with you this week. B: That would be fine. A: How about Wednesday at 10:00, in your office? B: ? I am sorry, Im afraid I have another appointment that day. How about Tuesday morning (instead)? I am sorry I am really busy that day, but I am ( Ill be) available tomorrow. Im sorry, tomorrow is

11、 all booked up. What about the day after tomorrow? I wonder if we could change the date of the meeting to sometime later in the week, say, Friday.,example:,Expecting visitor,Ill be waiting for you. Ill be expecting you. Im looking forward to meeting/seeing you. See you on Tuesday morning at 10:00. /

12、 See you later./ See you.,International business tripby plane,航空公司: airline (有时候又叫做 carrier) 机票: air ticket air ticket agency: 机票代售处 allowance: 限额 luggage allowance; baggage allowance cash allowance 护照: passport 登机牌: boarding pass / boarding card 登机口: boarding gate / gate,Question: 航空公司 机票 护照 登机牌 托运

13、行李,Check in / register Check in your luggage 托运行李 check-in counter 行李托运处 carry-on item/ bag 随身携带的行李 Check in 办理登机手续 You must check in an hour before your plane leaves. The check-in time will be 90 minutes before departure time. departure time 出发时间 arrival time 到达时间 Latest check-in time is 13:55.,int

14、ernational flight: 国际航班 domestic flight: 国内航班 上午航班morning flight; 下午航班afternoon flight; 晚上航班evening flight； 深夜航班midnight flight(也叫红眼航班red-eye flight) direct/non-stop flight：直航航班/不停站航班 转机：connect flight / change flight / transfer flight 我必须在香港转机吗？ Do I have to transfer flights at Hongkong?,Question:

15、国际航班 转机,one-way ticket: 单程机票 round trip ticket: 往返机票/ return ticket first class business class economy class Would you like/prefer first class, business class or economy class? Are you taking first class, business class or economy class? Id prefer first/business/economy class. 靠走道的座位: aisle seat 靠窗的

16、座位: window seat 中间的座位: center seat / middle seat Would you like a window seat or an aisle seat? Id prefer a window seat. air hostess; stewardess flight attendant/ air crew : 空中服务人员,Question: 单程票 往返票 头等舱 空姐,Making enquires about flights,我想询问一下星期六去伦敦的航班？ 有星期天从北京到纽约的早上的航班吗？ I have an enquiry about the

17、flights to London on Saturday. Have you got any morning flights on Sunday from Beijing to New York?,Making enquires about flights,是直飞航班吗？ 要飞多久？ 什么时间起飞？ 什么时间到达？ 去上海的单程票多少钱？ 晚上的航班有折扣吗？ Is it a non-stop flight? / Is it a direct flight? Do I have a transfer? 是否需要转机？ How long will the flight take? When d

18、oes the flight depart/leave? What is the departure/arrival time? Whats the fare for a one-way/round trip ticket to Shanghai? How much for? Is there a discount for a night flight?,Booking tickets,定票: book a ticket reserve a ticket make a reservation 我想订一张去波士顿的商务舱机票？ Id like to book a business class t

19、icket to Boston. Could you book me a business class ticket to Boston? Can I make a reservation for a morning flight on May 3rd to Boston, please?,Booking tickets,Would you like/prefer first class, business class or economy class? Id prefer first/business/economy class. Would you like a window seat o

20、r an aisle seat? Id prefer a window seat. What kink of seat would you like? Id like a seat in the front of the plane / in the back of the plane. 我想要靠飞机前段的的座位后段的座位。 I dont want to sit next to an emergency exit. 我不想坐在紧急逃生口旁边。,cancel and change reservations,我想取消11月16日去伦敦的航班。 Id like to cancel my reserv

21、ation to London on November 16. I wonder if I could cancel my reservation to London on November 16. 我想更改一下我预订的机票。 Id like to change my reservation. I wonder if I could change my reservation.,A: 上午好，欢迎光临中国民航。我能帮您什么忙？ B: 上午好，我想订一张8月17日从北京飞往伦敦的机票。 A: 恐怕我们8月17日的航班已经订满了。我来查一下.哦，抱歉，先生，确实订满了。您现在能订到的最早的航班是8

22、月18日下午2点钟的。您订吗？ B: 订。不过请将我列入8月17日的等候者名单中。 A: 当然可以，先生。您要一等舱还是经济舱？ B: 我要一张单程一等舱的票，名字是王海。 A: 能留下您的电话吗？如果有人取消预订我可以通知您。 B: 好的对了，票价是多少钱？ A: 600英镑。我已为您预订了OX916次航班。您下星期可以确定预订。 B: 知道了，谢谢。再见。 A: 再见。,A: Good morning. CAAC. May I help you? B: Good morning. Id like to book a ticket from Beijing to

23、London on August 17th please. A: Im afraid that our flights are fully booked. Let me check.Oh, sorry, sir, they are fully booked. The earliest available flight leaves at 2:00 p.m. on August 18th. Shall I reserve a ticket for you? B: OK. And please put me on the waiting list for 17th. A: Certainly, s

24、ir. First class or economy class? B: A first class one-way ticket, please, in the name of Wang Hai. A: Can I know your telephone number in case there is cancellation? B: Sure. By the way, how much is the ticket? A: 600 pounds. Ive booked a ticket for you on Flight OX916. You may confir

25、m this booking next week. B: I see. Thank you. Bye. A: Bye.,A: 上午好，欢迎光临中国民航。我能帮您什么忙？ B: 上午好，我想订一张8月17日从北京飞往伦敦的机票。 A: 恐怕我们8月17日的航班已经订满了。我来查一下.哦，抱歉，先生，确实订满了。您现在能订到的最早的航班是8月18日下午2点钟的。您订吗？ B: 订。不过请将我列入8月17日的等候者名单中。 A: 当然可以，先生。您要一等舱还是经济舱？ B: 我要一张单程一等舱的票，名字是王海。 A: 能留下您的电话吗？如果有人取消预订我可以通知您。 B: 好的，010-882231

26、39。对了，票价是多少钱？ A: 600英镑。我已为您预订了OX916次航班。您下星期可以确定预订。 B: 知道了，谢谢。再见。 A: 再见。,book a room 预订时,Id like to reserve a room. 我想订个房间。 Id like to book a single room for Tuesday Do you have one single room for two nights? Whats the fare? / How much is the room? 房费是多少钱？ How many nights do you wish to stay? 您希望住几晚

27、？ Which date will that be? 要订在什么时候？ What kind of room would you like? Id like a standard room. 如有可能我想要一个不临街的安静房间。 Id like a quiet room away from the street if there is possible Could you hold the line please. I will check our room availability. 请别挂断好吗，我来查一下是否有空房间。,fully booked 订满时,恐怕我们没有多余的双床间了，但是我们

28、可以给您提供一个大床间。 Im afraid we have no twin room available but we can offer you a double room. 恐怕我们没有多余的套间了，改定双床间行吗？ Im afraid we have no suite available . Would you mind a twin room instead? 抱歉因为是旺季，那段时间的客房都被订光了。 Im sorry Im afraid we are fully booked those days as it is the peak season.,check in 入住时,I

29、have a reservation. The name is Mckenna. I have a reservation under the name of Mckenna. Id like to check in, please.我想入住。 Do you have a reservation? What name is that under? What is the name of the person who have booked it? May I have the name please? When did you make the reservation? Im afraid w

30、e have no record of your reservation for that day in your name. Im sorry but there s nothing here under that name.,Some useful sentenses,我会晚一点到达，请保留我预定的房间。 I will arrive late but please keep my reservation. What time do you start serving breakfast? Breakfast is served between 8:00am and 9:00am. Dinn

31、er is served from 11:00 till 12:30. Heres your key. Your room is on the 7th floor and on the left. Room 781. Check out is before 12 noon. Enjoy your stay.,staying at a hotel,HOTEL RECEPTIONIST: Good evening, madam. KATE MCKENNA: Good evening. I have a reservation. The name is Mckenna. A room for one

32、 night. HOTEL RECEPTIONIST: I ll just check. I m sorry but there s nothing here under that name. KATE MCKENNA: Ah, perhaps it s under the company name.Bibury Systems.,HOTEL RECEPTIONIST: I ll just be a second. I m sorry there s nothing down here under that name. KATE MCKENNA: Oh, dear. Is it possibl

33、e to book a room for one night, please? HOTEL RECEPTIONIST：I m afraid we only have a suite. KATE MCKENNA: How much is that? HOTEL RECEPTIONIST: That s two hundred and eighty dollars including breakfast and sales tax. KATE MCKENNA: I ll take it.,HOTEL RECEPTIONIST: How will you be paying, madam? KATE

34、 MCKENNA: Credit card. HOTEL RECEPTIONIST: That would be fine, thank you. Could you just complete this form, please? It s your home address, the registration number of your car if you have one and just put your signature down here. It s the Tower Suite and it s on the twenty-third floor. Would you l

35、ike to order a newspaper? KATE MCKENNA: Yes, please. The Herald Tribune.先驱论坛报,HOTEL RECEPTIONIST: I ll have the bell hop see to your bags. KATE MCKENNA: No, thank you. I only have one bag. HOTEL RECEPTIONIST: Enjoy your stay. KATE MCKENNA: Sorry, what time do you start serving dinner? HOTEL RECEPTIO

36、NIST: Dinner is served from seven o clock till ten thirty. The dining room is down there, through the door on the left. KATE MCKENNA: Thank you.,A: Excuse me ,Id like to make an appointment with Mr. Smith. Can you fit me in on his schedule? B: Let me see. Oh ,the whole morning is booked up, but he i

37、s free this afternoon .Is that all right with you ? A: Well, Ill have an appointment at that time. Maybe another time would be better. B: How about 10 on Tuesday morning? A: Im sorry ,I wont be free until 12 on Tuesday .Can I see him at three in the afternoon that day? B: Let me see.No problem. Lets

38、 say 3 p.m. Tuesday. A: Ok. Thank you.,A: 打扰一下，我想和史密斯先生订个约会。他的日程还能给我安排吗？ B: 给我看一下，整个上午都已经安排满了。但他下午有时间，对您合适吗？ A: 哪个时间我有约会，也许另约个时间更好些。 B: 星期二上午 10 点怎么样？ A: 对不起。我星期二 12 点之前没有空，可以订在那天的下午 3 点吗？ B: 我来看一下，没有问题，那就星期二下午 3 点吧。 A: 好的。谢谢。,in the name of sb/sth 以的名义做某事 例：We reserved two tickets in the name of Ja

39、ck.我们以杰克的名义预定了两张门票。 Cruel animal experiments are carried out in the name of scince. 借科学之名进行残酷的动物试验。 by the name of=who is called 名叫的 例：There is a young actor by the name of Tom.这儿有一个名字叫做汤姆的年轻演员。 under the name of 用名字 例：That man usually under the name of Rees.那个男人经常以里斯为假名。 He wrote books under the na

40、me of Big Ban. (他以Big Ban这个笔名来写书） Did he publish his novels under his own name or under his pseudonym? (他是用真名还是笔名发表小说啊？）,Lesson five,Business Dinner,Business Dinner,Dinning out： 1. order, pay the bill,etc. 2. express your opinion of dishes 3. toast 4. introduce Chinese foods 5. translate Chinese dis

41、hes Menu of western dishes西餐全套菜单（西餐上菜顺序）,Dining out： look for table to have a seat order have the dinner express your opinion of dishes toast introduce Chinese food culture translate Chinese dishes pay the bill,look for table,Do you have a reservation? Have you got/made a reservation? Have you booke

42、d a table? No, I havent. Have you got a table for two, please? 请问您有两个人的桌子吗? I havent got a reservation. Can I get a seat anyway? How many people? How many people are you together? Would you like to sit in smoking section or non-smoking section? Where would you prefer to sit, smoking or non-smoking?

43、Wed prefer non-smoking section. Can I have the table by the window ? This table is free.,How to order,Can/May I look at the menu? May I have the menu, please？ May I take your order, please? Are you ready to order now? Are you ready to order or just a minute? No. Could I have a few more minutes? May

44、I order, please? Please take my order. What is the special for today? Do you have any special? Do you have something delicious to recommend? What do/would you recommend? I prefer something light.,Wed like to have/order Ill take this and this. Please give me this one. I want, please. Could you tell m

45、e how this thing is cooked? How would you like your steak, sir? Ill have it medium, please. / medium, please. Anything else you want? Is there anything else youd like? No, thank you. Thats all. What do you like to drink?/ Can I get you something to drink? Just water.,rare一分熟 medium-rare三四分熟 medium五分

46、熟 medium-well七分熟 well-done全熟,Pay the bill,Check, please！/Bill, please! Waiter, Ill take the check. 服务员，买单。 Could I have the bill, please? Yes, sir. Here is your bill. Your bill totals 450RMB, sir. We want to separate check. Do you want to separate check? Together / one check.,Commenting on food,good

47、/ great/ delicious/ fantastic/ wonderful Smell/ look/ taste It smells good/looks great/tastes delicious. This is the best steak Ive ever had. Ive never had such tasty food before. This food is out of this world! Sichuan food is too hot for me. My mouth is burning. This dish tastes kind of salty. The

48、 soup is too heavily/ highly seasoned. The beef is too tough and the fish is too raw.,sweet crispy sour hot / spicy/ peppery highly/heavily seasoned lightly seasoned/ light / plain/ bland bitter salty greasy/ oily tough/ tender stale,taste,toast,I propose a toast to our friendship. (Propose/ make a

49、toast) I propose to drink to our friendship. I propose to cheer for our friendship. May I propose a toast to our friendship? Id like to propose a toast to our friendship. Lets drink to our friendship. Heres to our friendship. To our friendship. Cheers! Bottoms up!,Introduce Chinese food,China has fi

50、ve thousand years of eating culture. There are eight styles of Chinese cuisines in our country. They are Anhui cuisine, Cantonese cuisine, Fujian cuisine, Hunan cuisine, Jiangsu cuisine, Shangdong cuisine, Sichuan cuisine, Zhejiang cuisine. Among them, Cantonese, Sichuan, Shangdong, Jiangsu cuisine

51、are often considered as the standouts of Chinese cuisine. Most Sichuan dishes are spicy and hot. Sichuan Cuisine is one of the most famous Chinese cuisines. Sichuan cooks specialize in chilies and hot peppers. It can be said that one who doesnt experience Sichuan food has never reached China. Hunan

52、food is hot. Guangdong food is a bit light and sweet. Cantonese cuisine is noted for/ known for/ famous for raw, lightly-cooked foods preserving the original flavour. Shanghai food is oily. Beijing food is heavy and spicy.,Make yourself at home. Help yourself to whatever you like. Would you like to

53、try some? Would you like some more to drink? Ive had enough. Im too full to eat any more. Oh, Im so full. I have no room for desser.,translations on Chinese dish,“麻婆豆腐”“Beancurd made by a pock-marked woman”(满脸雀斑的女人制作的豆腐) “夫妻肺片”“Husband and Wifes lung slice”(丈夫和妻子的肺切片)， “四喜丸子”“Four Glad Meatballs” (四

54、个高兴的肉团) “童子鸡”“Chicken Without Sexual Life”,joke,Mapo Tofu (Stir-Fried Tofu in Hot Sauce),Braised Pork Balls in Gravy Sauce,Spring Chicken,Pork Lungs in Chili Sauce,在中餐菜名翻译成英文的过程中，可以采用多种不同的方法，而且每一道菜都可以从不同的角度入手进行翻译。 一、以主料开头的翻译方法diced chicken with chilli and peanuts 二、以烹制方法开头的翻译方法stir-fried diced chick

55、en with peanuts 三、口感开头的翻译方法 四、以人名或地名开头的翻译方法kung pao chicken,一、以主料开头的翻译方法,主料（形状/ 口感） + with + 辅料 主料（形状/ 口感） + with/ in + 味汁 杏仁鸡丁diced chicken with almond 茄汁鱼片sliced fish with tomato sauce 葱姜油淋鸡Chicken with Ginger and Scallion Oil 蚂蚁上树rice stick noodle with minced pork 椒盐排骨Spare Ribs with Spicy Salt,W

56、ays of cutting,whole 清蒸鱼steamed whole fish 烤全羊barbecue/ grilled whole lamb chunk 大块 Deep-fried Chicken Chunks diced：切成方块的 sliced：切成薄片的 shredded ：切成丝的 Shredded Pork with Green Pepper minced: 切成沫的 minced pork Kebab：串 Deep-Fried Lamb Kebabs,二、以烹制方法开头的翻译方法,烹法+主料（形状/ 口感） 烹法+主料（形状/ 口感）+ with + 辅料 烹法+主料（形状

57、/ 口感）+ with/ in + 味汁,bake: 烘焙，烤。是把食材放在容器中置入烤箱里烤熟。西点、烤面包、蛋糕 roast: 烤。是把肉类在烤箱中悬空吊着烤、或置放烤盘烤。北京烤鸭 grill: 烤，烤炙 （烤架上，用明火上烤）。牛排、羊扒 barbecue：烤的 (以前纯指户外烧烤) Boiled/ poached 煮鸡蛋 boiled egg 水煮牛肉Poached Sliced Beef in Hot Chili Oil 洋葱煮鱼Boiled Fish with Onion,Ways of cooking,steamed 蒸饺 steamed dumpling 清蒸鱼steamed

58、 fish stewed /braised ：炖，焖，煨，红烧 deep-fried：油炸 pan-fried：煎 fried stir-fried：炒 saute,鱼香肉丝 ： Sauted Shredded Pork with Spicy Garlic Sauce (Yu-Shiang Shredded Pork) 酥炸鸡胸 ：Deep-Fried Crispy Chicken Breast 烤乳猪Roast Suckling Pig 南瓜香芋蒸排骨Steamed Spare Ribs with Pumpkin and Taro 红烧甲鱼Braised Turtle in Brown Sa

59、uce 酱烧排骨Braised Spare Ribs in Brown Sauce 回锅肉片Sauted Sliced Pork with Pepper and Chili,三、口感开头的翻译方法,公式：口感 + 主料 口感 + 主料 + with + 辅料 酥皮牛柳 ：Crispy Beef Filet 脆皮鸡 ：Crispy Chicken 芝麻酥鸡: Crisp Chicken with Sesame,四、以人名或地名开头的翻译方法,公式：人名（地名）+ 主料 公式：人名（地名）+ 烹法 + 主料 麻婆豆腐Ma Po tofu 宫保鸡丁kung pao chicken 四川水饺Sichuan boiled dumpling 东坡煨肘DongPo stewed pork joint 北京烤鸭Beijing Roast Duck,咸鸭蛋 皮蛋 煎蛋 菜片乳鸽松 脆皮乳鸽