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1、Unit 13,Communication,communication The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. Good communication is vital in a large organization. communications pl: The technology employed in transmitting messages. .a communications satellite munications equip
2、ment,Classification of communication Written communication Letters, Reports, Email, Fax Oral communication Verbal communication Non-verbal communication Facial Expressions, Gestures, Physical Contact,Activity 1: game playing,Well play a game called “passing the message”. The rules of the game Each g
3、roup is made up of 4-5 people. The first person reads the sentences on the slip of paper for 30 seconds and tries to remember them. He or she recites the sentences to the person sitting behind. The second person recites the sentences to the person sitting behind and so on. The last person writes the
4、 sentences on a piece of paper. This is oral work, so only the last person can write down the sentences.,Live each day to the fullest. Get the most from each of your hour, each day and each age of your life. Be yourselfbut be your best self. Dare to be different and to follow your own star. And dont
5、 be afraid to be happy. Enjoy what is beautiful. Forget what you have done for your friends, and remember what they have done for you. Disregard what the world owes you, and concentrate on what you owes the world. When you are faced with a decision, make that decision as wisely as possible - then fo
6、rget it. Remember that God helps those who help themselves. Act as if everything depended upon you, and pray as if everything depended upon God. liveeachday.pdf,Activity 2: Video watching,Watch the video clip and answer the questions below. What does the host say body language can do? What should we
7、 pay attention to when observing some important or famous people? According to the research, What percentage of human communication is through actual words? What percentage of communication is non-verbal?,1. What does the host say body language can do? Body language can betray us. 2. What should we
8、pay attention to when observing some important or famous people? Their body language. 3. According to the research, What percentage of human communication is through actual words? 7%. 4. What percentage of communication is non-verbal? 93%.,Body language (script) A walk to convey power; a greeting th
9、at gets the upper hand (占上风); a gesture that can hide a lie; body language can betray us. When a president is under pressure, or a celebrity is in the media glare (强烈的闪光), look beyond the words, their body language says it all. This is a certain poise (姿势, 动作), self-touch gesture, hotchpotch (大杂烩),
10、or micro-expressions. In this special, experts will dissect (仔细分析) the body, the face and the voice Its about our country to reveal its hidden meanings, its secrets. This is a world where what we say is all important. They said this day would never come. We hang on every word. Tomorrow well begin ag
11、ain. Thank you. But are we getting all the message? Older, darker, mean psychopaths (精神病患者), serial killers hang around Research has shown that just 7% of human communication is through the actual words. 93% of what we communicate with others is non-verbal Bang, bang, bang! 93%! Think about that. 93
12、%! So its our tone of voice, our pitch (音高), our posture (姿态), micro-expressions on our face and different gestures that we might use. So we put all the significance on 7% for words; we shouldnt have really been doing that.,Activity 3: Body language: facial expressions,Here are some facial expressio
13、ns. Which pictures do you think show happiness, anger, fear, and sadness? 1 2 3 45 6 7 A B C D,Body language: gestures. What do you think they mean? From: Mitchell, Charles(2000) International Business Culture. Shanghai: Shanghai Foreign Language Education Press.,The OK sign,Everything is great (USA
14、, Germany) Things are good (not excellent) (Mexico) Worthless (zero) (France, most of Europe) Symbol for money/coins (Japan) Vulgar gesture (Spain, Russia, Paraguay, Brazil, Uruguay),Thumbs up,Approval (USA, UK, Russia) Highly offensive (Iran) Rude (Australia),The V sign,Victory (UK, USA, most of wo
15、rld) Peace (USA from the 1960s era),To hell with you,Offensive gesture (in UK, South Africa if the V for victory sign done with your palm facing yourself) .,Pat on the shoulder,Encouragement/sympathy (USA) Offensive (Thailand, it is the action an adult takes to scold a child),Arms folded,Boredom or
16、disapproval (USA) Arrogance (Finland) Arms folded 双臂合抱 to look on with folded arms 袖手旁观,Body language: head,Nodding or shaking head,Shaking head left to right NO: (USA, Most of world) Yes: (Bulgaria, Saudi Arabia, Malaysia) Nodding head up and down Yes: (USA, most of world) No: (Bulgaria),Tapping te
17、mple with finger,Person is crazy (North America, Germany. In Germany, you can be sued for making such a gesture.) Im thinking about it. (Africa, Peru, Argentina),Activity 4: Listening,Task 3 on p114 You will hear some people talking about the meanings of some gestures in different places in the worl
18、d. Listen to the recording and fill in the table with what you hear.,Activity 5: Listening,Task 5 on p116p117 You will hear some people meeting each other for the first time. They use some strategies to make a good first impression. Listen and complete the chart with what you hear.,Some strategies,T
19、ry to remember peoples names by using them. Try to give extra information, especially when you are asked a question. Try to find something you and the speaker have in common. Think about what you want to say.,Activity 6: Video watching,Hazely Lopez from Hazely Academy of Refinement and Modeling will
20、 talk about the dos and donts of communication. New words Slang 俚语 Articulate清楚明白地说 Project生动地表演 Watch the video clip and try to note down the six steps she mentions.,Think about what youre going to say. Use complete sentences. Dont use slang. State clear and speak slowly and articulate what youre s
21、aying. Keep your manners. (e.g. please, thank you) Use body language. (to project what youre saying, use your hands to express your feelings or emotions. ),Dos and Donts of Communication Have you noticed that many people dont really know how to communicate when theyre talking to you? Have you noted
22、the difference between when you see a person that really knows what theyre saying? Hi, Im Hazely Lopez from Hazely Academy of Refinement and Modeling. And Im here to talk to you about the dos and donts of communication. Basically we are going to start with six basic steps. Um, first of all, you have
23、 to think about what youre going to say, exactly that. Youre going to be using complete sentences. Using complete sentences definitely delivers what youre trying to say. Of course, no slang. That is never appropriate when youre talking to somebody and trying to communicate a thought. Also its very i
24、mportant to, to stay clear, speak slowly and articulate what youre saying. Breathe between one sentence and the other. If you go too fast, the person on the other end may not really be perceiving what youre trying to say. Also, keep your manners. You always want to make sure that youre talking with
25、the correct things like, for example, please, thank you and all those articulating things. Also your body language, it is so important to project what youre saying. When you talk like this and you stay without just not moving, its a little bit awkward. You may use your hands that expresses how you f
26、eel, expresses your emotions.,Activity 7: Listening,Task 7 on p117-p118 You will hear someone talking about how to remember different things. There seem to be some very effective methods we can all use. Listen to the recording and take notes of what you hear to fill in the table.,Activity 8: Listening,Task 8 on p118 You will hear an interview with a professor about world languages. Complete the notes with what you hear.,Words
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