联邦快递介绍-英文（66）.ppt

1、FedEx Overview,Put your name here Account Manager FedEx Express,Agenda,Introduction Corporate Overview FedEx Thailand Overvie Features and Services FedEx Networks and Transit time to major destinations Asia US EU FedEx fleets and Configuration Shipment tracking channels Service working hours & cut o

2、ff time Customs formality services FedEx inbound service FedEx Automation Services,Corporate Overview,Corporation Facts,FedEx Fleet of Aircraft,B-727,85,140,McDonnell-Douglas MD-11,Airbus A300,Boeing 727-100,A300 & A310,134,DC-10 & MD-11,FedEx Express Facts,FedEx Express Facts (Cont.),Awards & Recog

3、nitions : FedEx Corporation,FORTUNE: No.7 among “Worlds Most Admired Companies (2009) FORTUNE: No.6 among Americas Most Admired Companies (2008) FORTUNE: No.6 among Americas Most Admired Companies (2007) FORTUNE: No.7 among Worlds Most Admired Companies (2007) FORTUNE: No. 2 among Americas Most Admi

4、red Companies (2006) FORTUNE: No. 4 among Worlds Most Admired Companies (2006) FORTUNE: No. 6 among Americas Most Admired Companies (2005) Harris Interactive and Reputation Institute: No. 9 on “The Annual Reputation Quotient” (2005),FedEx Thailand Overview,Headquarters at Green Tower, Rama 4 Five St

5、ations Laksi Rama 3 Bangna Chiangmai Two Mini-stations Laemchabang Korat,FedEx Thailand Overview,FedEx Thailand Overview,549 professional and well-trained employees 117 pick-up vans, 10 trucks and 27 motorbikes Customs E-Paperless capability Advance IT on-line tracking/tracing and invoicing,FedEx Ex

6、press Outbound Service,International Priority (IP) International Priority Freight (IPF) International Economy (IE) International Priority DirectDistribution (IPD) International Priority Single Point of Clearance (IPD SPOC) - Working Third Party Consignee Service (TPC) - Working,Service Feature - IP,

7、Door to Door “Closed Loop” System,Service Feature - IPF,* Subject to space availability,Service Feature IE,Service Feature - IPD,IPD-Break Bulk Shipment,FedEx Clearance Gateway,Service Feature IPD SPOC,Service Coverage IPD SPOC,International Routing from TH to Europe,EMEA,ASIA,Day 0,D0,Day 1,Day 2 /

8、 3 / 4,Pickup,Enter EMEA via CDG,CDG,D1,Transfer & deliveries across Europe,D2-3,THAILAND,CAN,ALA,D1,CDG HUB,Day 1,Ex-CANH,Service Feature TPC,Service Coverage TPC,Origins: US#, CN(5), HK, TW, JP, KR, SG, MY, TH, AU, NZ, PH, ID, VN Destinations: US, CA(1), CN(5), HK, TW, JP, KR, SG, MY,TH(2), AU, NZ

9、, ID,The World On Time,ABC Company (Manufacturer),XYZ Company (Reseller),JJ Company (Third Party Consignee),Without TPC Service,XYZ company would be the ultimate consignee of the shipment. They would then warehouse the product, maintain the inventory and deliver the product to the third party consig

10、nee, JJ company.,The World On Time,ABC Company (Manufacturer),XYZ Company (Reseller),JJ Company (Third Party Consignee),Utilizing TPC Service,The product is sent directly from shipper, ABC company to the third party consignee, JJ company while keeping the customs value of the shipment confidential.

11、This is major benefit to XYZ company in term of cost, and benefits ABC company and JJ company in term of transit time.,FedEx AsiaOne Network,Cover 19 major Asian cities Fast and reliability from our own fleet of aircraft, vehicles, and professional staffs Full connection to the FedEx global network

12、24-hour airport operations hub at Guangzhou - China,FedEx AsiaOne Network,Asia Transit Time Table,Japan,S.Korea,Malaysia,Singapore,Hong Kong,New Zealand,Australia,Taiwan,Vietnam,Indonesia,FedEx AS - US Routing,US Transit Time Table,USA,Canada,FedEx AS - EU Routing,EU Transit Time Table,Belgium,Switz

13、erland,Holland,Italy,France,Britain,Germany,Spain,FedEx Packaging,FedEx Packaging,FedEx Packaging,How your packages loaded?,85,140,134,McDonnell-Douglas MD-11,Airbus A300,Boeing 727-100,ACL (Aircraft Cabin Load) 85 Tons Upper 26.0 Lower 32.0 LD3,76 Tons Upper 23.0 Lower 26.0 LD3,38 Tons Upper 6.0 +

14、4.0 LW1 Lower 14.0 LD3,FedEx - Unit Load Devices,AMJ,DEMI,LD-3,Package Tracking Channels,FedEx Call Center 1782 COSMOS System Customer Service One Source Online Tracking Tracking via e-mail FSMS Tracking Module FedEx InSight Fusion Shipment Notification,Customer Service Working Hours,Working Hours,C

15、all in/Fax in Cut off Time,Export Formality fax-in Cut-off Time,* Excluded VAT 7% * Ayutthaya, Chonburi, Latkrabang, Bang-poo, Lumphun,O/B Formality Clearance Charges,FedEx Important Contact Number & e-mail,Customer Service Hotline: 1782 press 0 Toll free: 1800 236 236 press 0 Billing Inquiry: 1782

16、press 1, 2, 3 Customer Technology Helpdesk: 1800 22 88 22 Wavetech (Short Form) Tel # 02 982 2536-7 Fax # 02 982 2538 e-mail: Export department e-mail: Import department e-mail: THICC,FedEx Express Inbound Service,International Priority (IP) International Priority Freight (IPF) International Economy

17、 (IE) International Economy Freight (IEF),Service Feature- IP (Inbound),Service Feature IPF (Inbound),* Subject to space availability,Process Flow of I/B Express Clearance,Process Flow of I/B Formality Clearance,Caged shipments,CSR to notify customer & get the detail of commodities,Classifying as pe

18、r detail of commodities from CSR,Prepare customs entry form via Paperless System,Submit paperless wait for approval from customs,Print out the customs entry form & prepare ppwk,Hand over ppwk to ROD agent,ROD agent to get confirmation from customer on the service charge & D&T,To perform releasing pr

19、ocess,Delivery,Inbound pre-clearance,Pre - clearance To prepare customs clearance before flight arrival Shipment can be released and delivered on the arrival date Setup process Shipper must provide AWB, Invoice, Shipment details in Thai, and HS code to Import team before 3:00pm BKK Time (At least 1

20、day before shipment arrive to Thailand) For early release, customer needs to apply customs over time with additional charge,Inbound pre-clearance,Required paperwork AWB Commercial Invoice Material Name* Catalogue or Picture* Import tariff* Brand Name* * Not require for 2nd shipment and thereafter,In

21、bound pre - clearance,D0,D1 - D2,Flight Arrival Date,Pre-alert to FedEx By 15.00*,*TH local time,Processing customs entry,Customer review entry form & D/T,Customer confirm D/T payment & entry form accuracy by 17.00*,FDX processes Manual submission,08.00* shipment releases (Customs O/T),12.00* shipme

22、nt releases Morning cycle,AWB CI Tariff % Catalogue Picx,I/B Formality Clearance Charges,Cost comparison between FBRK & NFBRK,* FBRK = FedEx Broker * NFBRK = None FedEx broker * Excluded VAT 7% * Depend on commodity,D/O & BFS cycle,FedEx Automation Services,FedEx Ship Manager Software FSM FedEx InSi

23、ght FedEx Billing Online FBO FedEx Global Trade Manager GTM,FedEx Ship Manager Software FSMS,Features Generates shipping labels quickly and easily Easy-to-access address book and databases Prepares international documentation Real time tracking Courtesy rate quote Customized reports E-mail notification Saves future shipments Multi users capability Shared database,FedEx Ship Manager Software FSMS,FSM,Features Store frequently used addresses and commodities Prepare shipping documentati