Mercer 美世咨询-人才管理.ppt

1、Talent Magnets,Session 1: What is the issue?,Nicole Sexton,21 August 2001,Todays Business Environment The Impact on HR,1,Is Talent an Issue?,“We spend all our time on people. The day we screw up the people thing, this company is over”. Jack Welch, General Electric,“Take our 20 best people away and I

2、 can tell you that Microsoft would become an unimportant company” Bill Gates, Microsoft,“”The next big killer application for the Internet is going to be in education” John Chambers, Cisco Systems,2,Agenda,Todays business environment Whats happening globally? Whats happening in China? Impact on HR T

3、he “War for Talent” Employer of Choice Commitment What does it mean?,Todays Business Environment,4,Does this Seem Familiar?,5,The Changing World,- Labour Competition will be Intensified - Supply of talent is declining globally,US Census Bureau,6,What is happening in the Current Business Environment?

4、,Globalisation - 1 world, 1 market - the “global village” Increased and fiercer competition Time to market and first entry replace cost as the primary driver of business success Rapid growth is essential Focus on quarterly results Increased importance of stock price,7,What is happening in the Curren

5、t Business Environment (Cont.)?,Technology - the “Information Age” e-business unlimited beverages Week off between Christmas and New Year 36,000 square foot on-site gym On-site day care On-site massages Unlimited sick days and time to care for sick family Lights out at 5:00!,* Fast CompanyMagazine,

6、1998,Offers no stock options, and salaries are no better than competitive, yet turnover is an unbelievable 3%*,57,Take aways,How do you rate Tools you can use,58,How Does Your Organization Rate?,n,Shared set of values around talent management,n,Understand what is required from people in,order to mee

7、t business plans,Transitioning the strategy to talent requirements:,Grade: _,n,Culture encourages risk-taking,n,Employees have access to role models,n,Managers are held accountable for developing,their employees,n,Employees are recognized and rewarded for,development,n,People promoted are good role

8、models of,desired behaviors,n,Senior leaders participate in training others,Creating a content that values learning & development:,Grade: _,n,Shared set of values around talent management,n,Understand what is required from people in,order to meet business plans,Transitioning the strategy to talent r

9、equirements:,Grade: _,n,Development is recognized as a corporate priority,n,Frequent feedback from, multiple source is given,n,Willingness to put people in stretch assignments,n,People are moved cross-functionally, cross business-units etc.,Developing future leaders:,Grade: _,n,Belief that talent im

10、pacts the,business,n,Managers know strengths and,weaknesses of employees,n,Understand where talent gaps exist,n,Differentiates people on,performance and potential,Creating a talent mindset:,Grade: _,59,Costs of turnover,Costs of turnover,Culture Audit,Culture Audit,Process design,Process design,Comp

11、etency,development,Competency,development,Communication,strategy,Communication,strategy,Remuneration &,benefits,Remuneration &,benefits,Recruiting strategy,Recruiting strategy,Culture change,Culture change,Retention analysis,Retention analysis,Process mapping,Process mapping,Segmentation,Segmentatio

12、n,Communicating,Communicating,Planning,Planning,Performance,management,Performance,management,Results tracking,Results tracking,Leadership &,management,development,Leadership &,management,development,Absence,management,Absence,management,Absence tracking,Absence tracking,Exit interview,analysis,Exit

13、 interview,analysis,Organisation,design,Organisation,design,Learning &,Development,strategy,Learning &,Development,strategy,Understanding,the issues,Solution,design &,development,Solution,implementation,Agreed,deliverables,Profiling talent,Profiling talent,Some of the tools available,Employer brand,review,Employer brand,review,Data analysis,Data analysis,Benchmarking,Benchmarking,Employer brand,dimensions,Employer brand,dimensions,60,So, in Summary,There are some who make things happen There are others who watch what happens There are e