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1、1,E-mail 2)书已寄出,预计一周内到达 3)希望收到书后在网站上反馈意见 4)如果满意,希望向其他客户推荐 5)最近还会推出一些新的书,欢迎选购;再次购买可以享受折扣。 Words for reference: 反馈意见:feedback 电子商务导论:Introduction to E-commerce,25,E-Mail Message,From: _,Subject: Feedback of the transaction,To: _,Dear Miss Anna Brown,Yours sincerely,Wang Jun,Thank you for your purchase
2、 of the book Introduction to E-Commerce. I have sent it to you and it is expected to arrive in a week. I hope you could leave some feedback on the Website after receiving it. If you think it is a good book, I would appreciate it very much if you could recommend it to other customers. Recently, there
3、 will be some new books on sale. You can get some discounts if you place an order again. Thank you.,26,MEMO 备忘录 (memorandum的缩写),27,Brief introduction 备忘录是一种非正式的公文函件,通常用于在公司内部快速、有效地传递关于人事任免、会议通知、公司政策等方面的信息,是公司内部最普通的书面交流形式。备忘录一般由日期、收件人、发件人、事由和正文组成,有时也会包括一般书信里常见的称呼语、结尾敬语和签名,但多数情况下省略不用。备忘录一般简洁短小,结构清晰、阅读
4、方便、传递迅速。,28, 格式: Memo To:Ted Brown, Head of Marketing Department From: Scott Young, Assistant Professor Date: September 6, 2009 Subject: Survey on Investment (空一行) Body (正文),注意: Subject下面空一行写正文。不用结尾礼词。,29,备忘录的主要内容及书写格式如下: 最上端中央写上 “Memo”或 “Memorandum”; Date:日期;有时无此项,日期直接写在右上角或左边开头; To:收件人姓名、职务等,可以免写称
5、谓; From:发件人姓名、职务等,免称谓; Subject/ Re.:事由/主题,简要概括征文内容,使收件人一目了然; body:在以上书端内容下空一两行写正文(body),语言简要明了,表达清楚;正文部分可免去称呼和客套语. Reference Initials:有时在正文下空一行处需写上经手人姓名或姓名首字母;该部分可省略. Memo通常不需要称呼、Sincerely yours等结束语,Memo To: From: Date: Subject: 正文,30,Memorandum To: General Manager From: Wang Gang, Manager of BD Com
6、pany Date: Sept.3 Subject: Delivery of Goods Mr. Wang called at 9 a.m. He says they havent received our goods so far. We should contact him immediately if we havent delivered the goods yet. Otherwise they would have to cancel the order.,31,备忘录 致:所有学生 自:周老师 事由:英语口语考试 全体同学: 英语口语考试将于2015年10月16日(周五)上午第三
7、节课在303教室进行,请大家认真复习。 祝你们好运! 2015-10-11,32,Reference Answer,33,新城公司经理王明先生上午10时来拜访总经理。他希望与总经理讨论在本市设立一家食品厂的事宜。总经理正在开会,无法接见。王先生将于本周一离开。请总经理今天下午打电话给他。,34,Memo To: General Manager From: Wang Ming, Manager of Xincheng Company Date: Sept.3 Subject: New Food Factory Mr. Wang came here to visit general manager
8、 at 10 a.m. He hoped to talk with General Manager over the matter concerning opening a food factory in our city. Mr. Wang is to leave next Monday. He asked General Manager to call him this afternoon.,35,4.英语三级书信作文常用句型,1) I am writing to you in the hope that you could do me a favor to improve the hor
9、rible situation. 2) I would like some detailed information on/about. 3) I would be grateful if you could let me have details of 4) I am writing to request some necessary information about 5) I am greatly concerned about 6) My appreciation to you for your generous help is beyond words. I wish I could
10、 repay it one day. 7) Thank you very much for the kindness you showed me during,36,8) It is my pleasure/a great honor for me to extend an invitation to/invite you to 9) I will be expecting you, so do not disappoint me. 10) I wish to apply for the position of with your company. 11) I graduated with a
11、 BA degree infromin 12) I am very excited and delighted over the good news that you are recruiting a,4.英语三级书信作文常用句型,37,Summary,To master the forms of an e-mail, memo and the items included in writing; To understand the requirements of the course.,38,Homework,Exercise2 说明:以销售部培训经理的名义,写一份2015年6 月19日发布
12、的备忘录。包括以下内容: 收信人:所有销售部员工 发信人:Jim Green(销售部经理) 内容:为了提高销售部员工的水平,要求所有销售部门员工参加一期销售培训课程。课程主要包括外语知识、销售规划、外贸函电写作等。课程从2015年6月26日开始,为期一周。地点为公司培训中心。希望员工按时参加。 Words for reference:销售规划sales program 培训中心training center,39,Suggested answer:,Memo Date: June 19, 2015 To: All staff in Sales Department From: Jim Green (sales manager) Subject: Course on sales training In order to improve our competence, we decide that all staff in our department are required to take a course on sales training. The trainings mainly concerns with skills in fo
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