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1、Management Information Systems, 12e (Laudon)Chapter 4 Ethical and Social Issues in Information Systems1) Advances in data storage have made routine violation of individual privacy more difficult.Answer: FALSEDiff: 1Page Ref: 126AACSB: Use of ITCASE: ComprehensionObjective: 4.12) The last step in ana
2、lyzing an ethical issue should be to identify the stakeholders people who have a vested interest in the outcome of the decision.Answer: FALSEDiff: 2Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.23) Professionals take on special rights and obligation
3、s because of their special claims to knowledge, wisdom, and respect.Answer: TRUEDiff: 1Page Ref: 131AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.24) Privacy is the right to be left alone when you want to be, without surveillance or interference from other indiv
4、iduals or organizations.Answer: TRUEDiff: 1Page Ref: 131AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.35) Most American and European privacy law is based on a set of five principles called COPPA.Answer: FALSEDiff: 2Page Ref: 132AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.36
5、) A cookie is a small file containing information about you and your Web activities that is deposited on your hard disk by a Web site.Answer: TRUEDiff: 2Page Ref: 134AACSB: Use of ITCASE: ComprehensionObjective: 4.37) Spyware is software that comes hidden in downloaded applications and can track you
6、r online movements.Answer: TRUEDiff: 2Page Ref: 135AACSB: Use of ITCASE: ComprehensionObjective: 4.38) Most Internet businesses do very little to protect the privacy of their customers.Answer: TRUEDiff: 2Page Ref: 137AACSB: Use of ITCASE: ComprehensionObjective: 4.39) P3P encrypts or scrambles e-mai
7、l or data so that it cannot be read illicitly.Answer: FALSEDiff: 2Page Ref: 138AACSB: Use of ITCASE: ComprehensionObjective: 4.310) Protection for trade secrets is enforced at the federal level.Answer: FALSEDiff: 3Page Ref: 139AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.311) Copyright
8、is the legal protection afforded intellectual property, such as a song, book, or video game.Answer: TRUEDiff: 2Page Ref: 139AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.312) Trade secret law protects the actual ideas in a work product, not just their manifestations.Answer: TRUEDiff: 2Pa
9、ge Ref: 139AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.313) The drawback to copyright protection is in passing stringent criteria of nonobviousness.Answer: FALSEDiff: 2Page Ref: 140AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.314) According to the courts, in the creation o
10、f software, unique concepts, general functional features, and even colors are protectable by copyright law.Answer: FALSEDiff: 2Page Ref: 140AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.315) The key concepts in patent law are originality, novelty, and value.Answer: FALSEDiff: 3Page Ref:
11、140AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.316) Despite the passage of several laws defining and addressing computer crime, accessing a computer system without authorization is not yet a federal crime.Answer: FALSEDiff: 2Page Ref: 145AACSB: Reflective ThinkingCASE: ComprehensionObj
12、ective: 4.317) Insofar as software is essentially an intangible good, producers of software cannot be held liable for any damages that their software unintentionally causes.Answer: FALSEDiff: 2Page Ref: 142AACSB: Use of ITCASE: ComprehensionObjective: 4.418) The European Parliament has passed a ban
13、on unsolicited commercial messaging.Answer: TRUEDiff: 2Page Ref: 146AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.419) The most common type of computer-related RSI is CTS.Answer: TRUEDiff: 2Page Ref: 149AACSB: Use of ITCASE: ComprehensionObjective: 4.420) Technostress is a computer-relat
14、ed malady whose symptoms include fatigue.Answer: TRUEDiff: 2Page Ref: 443AACSB: Use of ITCASE: ComprehensionObjective: 4.421) Which of the following best describes how new information systems result in legal gray areas?A) They work with networked, electronic data, which are more difficult to control
15、 than information stored manually.B) They result in new situations that are not covered by old laws.C) They are implemented by technicians rather than managers.D) They are created from sets of logical and technological rules rather than social or organizational mores.Answer: BDiff: 2Page Ref: 124-12
16、5AACSB: Ethical Understanding and Reasoning AbilitiesCASE: Evaluation in terms of assessObjective: 4.122) The introduction of new information technology has aA) dampening effect on the discourse of business ethics.B) ripple effect raising new ethical, social, and political issues.C) beneficial effec
17、t for society as a whole, while raising dilemmas for consumers.D) waterfall effect in raising ever more complex ethical issues.Answer: BDiff: 2Page Ref: 124-125AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.123) In the information age, the obligations that indivi
18、duals and organizations have concerning rights to intellectual property fall within the moral dimension ofA) property rights and obligations.B) system quality.C) accountability and control.D) information rights and obligations.Answer: ADiff: 1Page Ref: 126AACSB: Ethical Understanding and Reasoning A
19、bilitiesCASE: ComprehensionObjective: 4.124) In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension ofA) family and home.B) property rights and obligations.C) system quality.D) qua
20、lity of life.Answer: DDiff: 2Page Ref: 126AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.125) The four key technical trends responsible for current ethical stresses related to information technology are (1) doubling of computer power every 18 months, (2) data ana
21、lysis advances, (3) declining data storage costs, and (4) _. A) advances in wireless networkingB) international standards for data protectionC) networking advances and the InternetD) increased ease in file sharing and copyingAnswer: CDiff: 1Page Ref: 126AACSB: Reflective ThinkingCASE: ComprehensionO
22、bjective: 4.126) The use of computers to combine data from multiple sources and create electronic dossiers of detailed information on individuals is calledA) profiling.B) phishing.C) spamming.D) targeting.Answer: ADiff: 1Page Ref: 127AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.127) Whi
23、ch of the five moral dimensions of the information age do the central business activities of ChoicePoint raise? A) property rights and obligationsB) system qualityC) accountability and controlD) information rights and obligationsAnswer: DDiff: 3Page Ref: 127-128AACSB: Ethical Understanding and Reaso
24、ning AbilitiesCASE: Analysis in terms of appraiseObjective: 4.128) NORA is aA) profiling technology used by the EU.B) federal privacy law protecting networked data.C) new data analysis technology that finds hidden connections between data in disparate sources.D) sentencing guideline adopted in 1987
25、mandating stiff sentences on business executives.Answer: CDiff: 2Page Ref: 128AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.129) Accepting the potential costs, duties, and obligations for the decisions you make is referred to asA) responsibility.B) accountability.C) liability.D) due proc
26、ess.Answer: ADiff: 2Page Ref: 129AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.230) The feature of political systems in which a body of laws is in place that permits individuals to recover the damages done to them by other actors, systems, or organizations is referred to asA) accountabil
27、ity.B) responsibility.C) due process.D) liability.Answer: DDiff: 2Page Ref: 129AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.231) The feature of social institutions that means mechanisms are in place to determine responsibility for an action is calledA) due process.B) accountability.C) t
28、he courts of appeal.D) the judicial system.Answer: BDiff: 2Page Ref: 129AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.232) The process in law-governed societies in which laws are known and understood and there is an ability to appeal to higher authorities to ensure that the laws are appl
29、ied correctly is calledA) liability.B) due process.C) the courts of appeal.D) accountability.Answer: BDiff: 2Page Ref: 129AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.233) Which of the following is not one of the five steps discussed in the chapter as a process for analyzing an ethical
30、issue? A) Assign responsibility.B) Identify the stakeholders.C) Identify the options you can reasonably take.D) Identify and clearly describe the facts.Answer: ADiff: 2Page Ref: 129-130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.234) A colleague of yours frequ
31、ently takes for his own personal use small amounts of office supplies, noting that the loss to the company is minimal. You counter that if everyone were to take the office supplies, the loss would no longer be minimal. Your rationale expresses which historical ethical principle?A) Kants Categorical
32、ImperativeB) The Golden RuleC) The Risk Aversion PrincipleD) The No free lunch ruleAnswer: ADiff: 3Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: Analysis in terms of categorizeObjective: 4.235) A classic ethical dilemma is the hypothetical case of a man stealing from a groce
33、ry store in order to feed his starving family. If you used the Utilitarian Principle to evaluate this situation, you might argue that stealing the food isA) acceptable, because the grocer suffers the least harm.B) acceptable, because the higher value is the survival of the family.C) wrong, because t
34、he man would not want the grocery to steal from him.D) wrong, because if everyone were to do this, the concept of personal property is defeated.Answer: BDiff: 2Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: Analysis in terms of categorizeObjective: 4.236) Immanuel Kants Categ
35、orical Imperative states thatA) if an action cannot be taken repeatedly, then it is not right to be taken at any time.B) one should take the action that produces the least harm or incurs the least cost.C) one can put values in rank order and understand the consequences of various courses of action.D
36、) if an action is not right for everyone to take, it is not right for anyone to take.Answer: DDiff: 2Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.237) The ethical no free lunch rule states thatA) if an action cannot be taken repeatedly, then it is
37、not right to be taken at any time.B) one should take the action that produces the least harm or incurs the least cost.C) one can put values in rank order and understand the consequences of various courses of action.D) everything is owned by someone else, and that the creator wants compensation for t
38、his work.Answer: DDiff: 2Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.238) According to the _, you should take the action that produces the least harm.A) Categorical ImperativeB) Risk Aversion PrincipleC) Utilitarian PrincipleD) Golden RuleAnswer:
39、BDiff: 2Page Ref: 130AACSB: Ethical Understanding and Reasoning AbilitiesCASE: ComprehensionObjective: 4.239) Which U.S. act restricts the information the federal government can collect and regulates what they can do with the information? A) Privacy Act of 1974B) Gramm-Leach-Bliley Act of 1999C) Fre
40、edom of Information ActD) HIPAA of 1996Answer: ADiff: 2Page Ref: 132AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.340) FIP principles are based on the notion of theA) accountability of the record holder.B) responsibility of the record holder.C) mutuality of interest between the record ho
41、lder and the individual.D) privacy of the individual.Answer: CDiff: 2Page Ref: 132AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.341) The Federal Trade Commission FIP principle of Notice/Awareness states thatA) customers must be allowed to choose how their information will be used for sec
42、ondary purposes other than the supporting transaction.B) data collectors must take responsible steps to assure that consumer information is accurate and secure from unauthorized use.C) there is a mechanism in place to enforce FIP principles.D) Web sites must disclose their information practices befo
43、re collecting data.Answer: DDiff: 2Page Ref: 133AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.342) Which of the following U.S. laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?A) HIPAAB) Gramm-Leach-Bliley Act
44、C) Privacy Protection ActD) Freedom of Information ActAnswer: ADiff: 2Page Ref: 133AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.343) European privacy protection is _ than in the United States. A) less far-reachingB) less liable to lawsC) much less stringentD) much more stringentAnswer:
45、DDiff: 2Page Ref: 134AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.344) The Internet has made the protection of intellectual propertyA) more difficult, because of the lack of enforcable regulations.B) easier, because of the proliferation of creative and professional software.C) more diff
46、icult, because of the ease of copying and transmitting digitized media.D) easier, because of the ability to track user behavior and visits to Web sites and file-sharing services.Answer: CDiff: 1Page Ref: 141AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.345) The U.S. Department of Commerc
47、e developed a _ framework in order to enable U.S. businesses to legally use personal data from EU countries.A) COPPAB) P3PC) PGPD) safe-harborAnswer: DDiff: 2Page Ref: 134AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.346) When a cookie is created during a Web site visit, it is storedA) o
48、n the Web site computer.B) on the visitors computer.C) on the ISPs computer.D) in a Web directory.Answer: BDiff: 2Page Ref: 134AACSB: Use of ITCASE: ComprehensionObjective: 4.347) A(n) _ model of informed consent permits the collection of personal information until the consumer specifically requests
49、 that the data not be collected. A) opt-inB) opt-outC) P3PD) PGPAnswer: BDiff: 2Page Ref: 136-137AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.348) The Online Privacy AllianceA) encourages self-regulation to develop a set of privacy guidelines for its members.B) protects user privacy dur
50、ing interactions with Web sites.C) has established technical guidelines for ensuring privacy.D) is a government agency regulating the use of customer information.Answer: ADiff: 2Page Ref: 137AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.349) The robotics startup you work for has develope
51、d an AI-controlled robotic nurse, intended to care for end-of-life patients who are often unconscious. Which of the five moral dimensions does this raise?A) system qualityB) quality of lifeC) accountability and controlD) property rights and obligationsAnswer: BDiff: 2Page Ref: 125-126AACSB: Ethical
52、Understanding and Reasoning AbilitiesCASE: Analysis in terms of examineObjective: 4.150) The P3P standard is concerned withA) controlling pop-up ads based on user profiles and preventing ads from collecting or sending information.B) allowing users to surf the Web anonymously.C) scrambling data so th
53、at it cant be read.D) blocking or limiting cookies.Answer: DDiff: 2Page Ref: 138AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.351) Intellectual property can best be described asA) intangible property created by individuals or corporations.B) the expression of an intangible idea.C) unique
54、 creative work or ideas.D) tangible or intangible property created from a unique idea.Answer: ADiff: 3Page Ref: 138-139AACSB: Reflective ThinkingCASE: ComprehensionObjective: 4.352) A limitation of trade secret protection for software is thatA) it does not protect against copying the underlying idea
55、s behind the software.B) it is difficult to compare one piece of software to another.C) it is difficult to prevent the ideas in the work from falling into the public domain.D) few software programs contain truly unique elements.Answer: CDiff: 2Page Ref: 139AACSB: Analytic SkillsCASE: Analysis in terms of appraiseObjective: 4.353) What legal mechanism protects the owners of intellectual property from having their work copied by others? A) patent protectionB) intellectual property lawC) copyright
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