银行英语对话.doc

银行英语对话 情景1clerk: hello, what can i do for you?（yes?）职员：您好，请问您要办理什么业务？customer: please tell me my balance.顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？clerk: please speak slowly.clerk: please write it down on the paper.职员：您用纸写下来好吗？clerk: yes, sir（miss）,wait a moment please.职员：好的，先生（小姐），请稍等。clerk: your balance at the bank is rmb 5,000.职员：您在本行的帐户余额是人民币5000元。2 存款 depositclerk: how much cash do you plan to deposit in your account?职员：您有多少钱要存入呢？customer: i want to deposit 300 yuan in my account.顾客：我想在我的户头上存300元。customer: please tell me the procedure for opening a savings account.顾客：请告诉我开个储蓄帐户需要什么手续。do you like to open a current account?你想开一个活期存款帐户吗?a deposit or current account?定期还是活期?please tell me how you would like to deposit your money.请告诉我你想存何种户头?id like to open a current account我想要一个活期账户。clerk: please fill in this form, 职员：请填张申请表，clerk: please fill in your name, the number of the certificate and your telephone.职员：请写上您的姓名、证件号码和联系方式。clerk: words and figures differ.职员：您填写的文字与数字不符。clerk: signatures differ.职员：您的签名有误。clerk: keep your receipt please.职员：请收好单据.clerk: here is your passbook.职员：这是您的存折，clerk: keep the passbook (magcard) well and inform us whenever you lose it.职员：请保管好存折（银行卡），若遗失请告诉我们。customer: thank you very much.顾客：非常感谢。clerk: not at all.职员：不客气。3 取款 draw clerk: yes?职员：您好.customer: excuse me, can you help me?顾客：对不起，能帮我个忙吗？clerk: it is my pleasure. please tell me what i can do for you.职员：很高兴为您效劳，请告诉我能为您做什么。customer: i want to withdraw 8000rmb from my deposit account.顾客：我要从我的帐户支取8000元人民币。clerk: sorry, no sufficient balance, the balance is 6000 rmb.职员：对不起，您户头中没有足够的余额，只有6000元。customer: i want to withdraw5000 rmb.顾客：取5000 rmb好了。clerk: password please.职员：请输入密码。clerk: please sign your name.职员：请签名。clerk: please check carefully.职员：请清点一下现金.customer: thank you very much.顾客：非常感谢。clerk: not at all.职员：不用谢。4收费 chargecustomer: excuse me, i forget the password of my card.顾客：对不起，我忘记卡的密码了clerk: report loss of the magcard please.职员：请办理挂失手续。clerk: do you rememb