新职业英语it英语 unit _1

新职业英语新职业英语 Warming-up Reading A Listening Speaking 4 1 2 3 Reading B 5 Writing 6 Project 7 Vocabulary and Structure8 Task 1 Match each term with its corresponding picture. A. firewall B. computer virus C. antivirus software D. hardware E. hacker C A B E D Task 2 Work in groups of four and discuss which of the following step(s) is/are necessary in the maintenance of IT products. operating system reinstallment Microsoft Office installment firewall installment data backup data recovery Reading A Task 1 Before reading the passage, see how much you know about website maintenance by answering the following questions. 1. What kind of website do you consider excellent? Could you give one or more examples? 2. What would you do if you were asked to maintain a website? Para.1 Website maintenance is the backbone of high-quality offers of information. It represents the difference between a nonprofessional and professional way to web design and development. The following list of measures assumes that websites are displayed correctly. Para.2 1. Plausibility Checks One key aspect of website maintenance is to check the necessity and “plausibility” of all website parts. It is always advisable to have a clear picture in mind when creating a site; it is also helpful to check regularly whether everything offered is valuable for the user. Checking plausibility not only helps to avoid unnecessary work, it also benefits your “face to the world” by making your “face” clear. Reading A Five Measures for Continuous Website Maintenance Para.3 2. User Tests While tests with users are especially important in the early stages of website creation and revision, they are also important in operation, by providing important insight into the usability of a website. Continuous tests reveal flaws in former tests and point out changes concerning conventions or general perception. User tests are always helpful. Reading A Para.4 3. Link Checks Links are essential for a website. Its easy to take care of links. You can use some software downloaded from the Net to assist the job. In all, dont let your visitors get angry about broken linksor you. Para.5 4. Load Time Checks Load time is an important factor of the experience a user makes with a website; speed is an attribute of good web design. Not all visitors are waiting for a truck full of decorative elements. Load time and performance are especially interesting since they arelike user tests necessary to be checked ahead, but are equally useful to be tested regularly to avoid inefficiency due to e.g. code changes. Reading A Para.5 5. Change, Measure, Change Again Website developers can repeatedly change things and measure these changes. You might change the position or adjust some colors of the login/registration section, track the results, and modify again. You might add a “bookmark” widget, measure the result, and change again. Making and testing little changes will mean huge benefits for both your visitors and your site. This process can certainly mean the top discipline of professional website designand maintenance. Reading A representv. to be a member of a group of people and act or speak on their behalf Reading A The competition attracted more than 500 contestants representing eight different countries. It is reasonable to assume that the economy will continue to improve. assume v. to think or accept that something is true but without having proof of it offer Reading A n. the act of keeping something in good condition by checking or repairing it regularly maintenance The window had been replaced last week during routine maintenance. c.f. maintain: v. to make something continue at the same level, standard, etc. The two countries have always tried to maintain close relations. n. something that someone says they will give you or do for you He had refused several excellent job offers. v. to make something knownreveal She has refused to reveal the secrets of her painting. assistv. to help to do something The President has asked me to assist you in every possible way to find your daughter. avoidv. to prevent something bad from happening of something Reading A This accident could have been avoided. due to as a result of The teams success was largely due to her efforts. Reading A v. to change something slightly to make it work better adjust It took her a while to adjust to the new environment after graduation. 持续网站维护的五项措施 网站维护是提供高质量信息的基础。网站维护代表了非专业和专业的 网页设计与开发方式之间的差别。实施下列措施的前提是假设网站的显示 是正常的。 1. 可行性检查 网站维护的一个关键方面就是检查所有网站构成的必要性和“可行 性”。明智的做法是：在创建一个网站的时候，头脑中要有一幅很清晰的 图画；并且经常性地检查提供给用户的信息是否都有价值，这也是很有帮 助的。检查可行性不仅有助于避免不必要的工作，也可以通过使你的“脸 ”更清晰而有利于你“面向世界”。 2. 用户测试 用户测试在网站创建和修改的早期阶段尤为重要，而在网站 运行过程中用户测试也非常重要。用户测试可以提供对网站可 用性的见解。持续的测试可发现以前测试的欠缺之处，并且指 出关于惯例或一般理解的变化之处。用户测试总是有用的。 3. 链接检查 链接对于一个网站来说至关重要。对链接进行维护是很容易的。你 可以应用一些从网络下载的软件来协助完成这项工作。总之，不要让 你的网站访问者对无效的链接或者你感到很恼火。 4. 载入时间检查 载入时间是用户体验某个网站时很重要的因素之一；速度快是好的 网页设计应有的属性。不是所有的访问者都愿意等待大堆的修饰元素 。载入时间及载入表现非常有趣是因为它们就像用户测试一样在前期 有必要检查，而经常性的测试也同样很有帮助，从而可以避免由如代 码的改变等因素导致的低效率。 5. 改变，测试，再改变 网站开发者可以对网站进行反复修改并测试这些改变。你可以改变 登录/注册部分的位置或调整色彩，然后对结果进行跟踪，并再次修改 。你也可以添加“书签”图标，对结果进行测试，然后再修改。做出并测 试小的改变对访问者和你的网站可能意味着巨大的好处。这一过程当然 也意味着专业网站设计及维护的最高准则。 Reading A Task 2 Read the passage and tick the measures mentioned in the passage about website maintenance. plausibility checks validation user tests link checks proofreading load time checks change, measure, change again content maintenance Reading A Task 3 Each measure is given a tip by experts. Read the passage again and match each measure with the corresponding tip. Measure 1.Plausibility Checks 2. User Tests 3. Link Checks 4. Load Time Checks 5. Change, Measure, Change Again Tips A. Schedule at least a monthly link check, if possible automated. B.Try to find a machine with a slow connection to do the load time checks. C.Ask yourself what features youd expect from a similar website. D. Modify your website ads by changing their position or layout for at least once a week; compare the results. E.Ask friends to visit your website and observe how they perform. Reading A Task 4 When visiting a website, what kind of problems do you hate to meet as a visitor? What do you think can be done to make the website better for visitors? Discuss with your classmates. 1. What is Jane asking help for? A. Purchasing a brand-new laptop. B. Reinstalling the operating system. C. Updating her own desktop. 2. What operating system does Jane prefer? A. Linux. B. Windows XP. C. Windows Vista. Listening Task 1 Jane is making a phone call for help. Listen to the conversation and choose the best answer to each question. Listening 3. Which company is she making a phone call to? A. ABC Company. B. Dell. C. Lenovo. 4. Which department should Jane call? A. Technical Support Department. B. Sales Department. C. Service Department. Script James: Dell Company. How can I help you? Jane: Oh, hello. This is Jane. My computer doesnt work. And I think I have to reinstall the operating system. I prefer Window Vista. Could you walk me through the steps? James: Sure. Our engineers in the Technical Support Department can help you. Ill put you through. Just a second, please. Jane: OK. Thank you. Listening Listening Task 2 Janes phone call is transferred to the Technical Support Department. Listen to the conversation and fill in the blanks with what you hear. Chris: Technical Support Department. This is Chris. How can I help you? Jane: Hello. This is Jane. I need to install Windows Vista on my computer. Chris: Then first you need to 1_. Have you checked system requirements, 2_ and determined disk partitioning options? Jane: Yes. They shouldnt be a problem. Chris: So, insert your Windows Vista installation disk into the drive and 3_. Itll boot directly into Graphical User Interface mode. Jane:OK. Its done. plan your installation hardware and software compatibility reboot your computer Listening Chris: Press the Install Now button,4_ and then press the Custom Installation button. Jane: That sounds easy. Chris: Then you just need press on the Next button. This will take some time. Jane: All right. Now the computer is 5_. Seems itll be a long wait for you. I guess I know what to do next. So Ill just hang up. Thanks a lot. Chris: Sure. Call us if theres any problem. accept the license terms automatically rebooting Listening Script Chris:Technical Support Department. This is Chris. How can I help you? Jane: Hello. This is Jane. I need to install Windows Vista on my computer. Chris: Then first you need to plan your installation. Have you checked system requirements, hardware and software compatibility, and determined disk partitioning options? Jane: Yes. They shouldnt be a problem. Chris: So, insert your Windows Vista installation disk into the drive and reboot your computer. Itll boot directly into Graphical User Interface (GUI) mode. Jane: OK. Its done. Chris: Press the Install Now button, accept the license terms, and then press the Custom Installation button. Jane: That sounds easy. Chris: Then you just need press on the Next button. This will take some time. Jane: All right. Now the computer is automatically rebooting. Seems itll be a long wait for you. I guess I know what to do next. So Ill just hang up. Thanks a lot. Chris: Sure. Call us if theres any problem. Listening Task 3 Jane and her co-worker Mike are discussing how to protect against computer viruses. Listen to the conversation and complete the following notepad. Suggestion 1: _ Suggestion 2: Treat flash disks and CDs with suspicion. Suggestion 3: _ Suggestion 4: _ Suggestion 5: _ Suggestion 6: Back up your files regularly. Always avoid unknown attachments. Buy antivirus software to scan the disks. Scan all drives. Update the software often. Script Jane: Why, I still cannot log on to our companys email system. Chris: Im afraid nobody can. A certain virus has shut down our entire email system. Jane: Oh! Cant we find some ways to protect against computer viruses? Chris: Sure we can. Jane: Do you have any suggestion? Chris: Of course. Firstly, always avoid unknown attachments. Jane: But sometimes I cant help being curious. Chris: Thats no good. And secondly, treat flash disks and CDs with suspicion, since they have a greater chance to be infected by a virus. They might infect your system. Jane: Then I should buy antivirus software to scan the disks. Chris: Once youve bought and installed the software, you should scan all drives. And remember to update the software often, and back up your files regularly. Jane: Thats easy. But sometimes I just forget it. Listening Listening Task 4 Mike is helping Jane to install a free firewall on her computer. Number the steps below in the order you hear. Put a checkmark next to Vista. Put a checkmark next to the “I accept the terms of the preceding License Agreement”. Click Finish. Double-click the .exe file. Enter a valid email address. 3 2 5 4 1 Script Jane: Ive downloaded a free firewall. Could you do me a favor, Mike? Mike: Sure. You mean you want to install it? Jane: Yes. Mike: OK. Ill install it for you. Watch carefully and then you can try it by yourself. First, double-click the .exe file. Now its asking which version of Microsoft Windows you are using. Youre using Windows Vista, so put a checkmark next to Vista. Jane: Then click Next. Right? Mike: Yes. Here we should enter a valid email address, so we can register and download its future updates. Jane: My email address is . Mike: Then put a checkmark next to the “I accept the terms of the preceding License Agreement” and click Next. Jane: The window disappears! Mike: Dont worry. Its operating correctly. OK. Now click Finish. Its done. Jane: Thanks so much for your help. Listening Listening Task 5 Jane and Mike are discussing how to optimize a computer system. Listen to the conversation and tick the steps mentioned. Double-click the .exe file. Click the Optimize PC button. Click the System Optimizer button. Click the File System button. Choose one of these two kinds of optimization settings and then click Step 1. Click Install to begin installation. Choose some of the items, or select all. Click Finish. Click Reset to go back if you are not satisfied with all the settings. Click Step 2 and click Optimize. Script Mike:Hi, Jane. Hows your computer doing? Jane: So far so good. But it runs a little bit slowly. Mike: Then you can optimize your system, like file system, desktop, the network, disk cache, etc. But you need to purchase certain software to perform this function. Let me show you how my software works. Jane: This is really helpful. Could you show me how to optimizelike the file system, so I can purchase the software and do it myself? Mike: No problem. Please watch carefully. You need to click the Optimize PC button first. Then click the System Optimizer button and the File System button. Jane: OK. Hope I can remember this. Mike: Now you choose one of these two kinds of optimization settings and then click Step 1. Here you should choose some of the items as you need. Jane: But I know little about this. Mike: Then you simply select All. This is defaulted. Now click Step 2. Jane: Now its time to click Optimize? Mike: Yes. The system will make settings automatically. Jane: Thanks a lot Mike: Sure. Listening Speaking Task 1 Work in pairs. Practice making conversations according to the situation given. You can discuss with your partner and rearrange the following statements for reference. Situation: A customer accidentally deletes the photos taken during vacation before they are transferred into his computer. You go to his home and help recover them. ( ) A. You need to find the right data recovery program. ( ) B. Now please stop what youre doing and you need a special program. ( ) C. When the camera or the SD card is ready, run the data recovery program. ( ) D. And plug in your camera or insert the SD card into your computers card reader. ( ) E. And I dont know how the photos skipped my Recycle Bin. ( ) F. You know, your photos are still alive. ( ) G. Save the photos recovered. ( ) H. Please help me. I deleted important photos! ( ) I. I see. Dont worry. Take a deep breath. 1 2 3 4 5 6 7 8 9 Speaking Task 2 Work in pairs. Practice making conversations with the words provided according to the example below. Example: chip / massive amount of storage / accelerate the speed / sound card A: How can I help you, Sir? B: I want to upgrade my PC. A: What do you want your computer to do? B: I want it to store many big files, to work faster, and I want to really enjoy movies on it. A: Then you can get a chip with massive amount of storage, and it can also accelerate the speed. You may also change the sound card. B: Thank you. A: No problem. Speaking 1. keyboard and mouse / wireless keyboard or mouse / without being attached to the PC / curved keyboard 2. accelerate the speed / sound card / download music / a good system / favorite songs 3. monitor / shape and size / a flat monitor / a big monitor 4. plug-in devices / USB port / in the front and back / digital camera Speaking Task 3 Work in pairs. Practice making a conversation about how the password is cracked, and how to protect the password with reference to the expressions given. Customer log onto my online credit card account crack my password How should I protect my password(s) implement tight enough security on my network try to crack my own passwords before someone else does Serviceman How can I help you? give up your password to a malicious hacker through some form of misdirection steal password records compromise networks and run away with user data change your combination often Task 4 Work in pairs. Suppose you, a salesperson, are introducing the following antivirus software to your partner, a customer. A sample conversation has been given. Rising Antivirus with Firewall 2009 Highlights Zero day protection with Rising Cloud security Rising Cloud Security users form a rapid response network It quickly catches Trojans and other malware. Antivirus 2) using the product with parts or peripherals not manufactured or supplied by BenQ; 3) using the product within an improper operating environment; 4) unauthorized modification of the product; 5) the product serial number or warranty seal being taken way or destroyed; 6) the product serviced or repaired by unauthorized persons; 7) the LCD Panel has cracked from inside due to whatever reasons. Reading B Contact Us For product service please reach us on 800-810-8888. Warranty Period Product Warranty Period Warranty Service Type CD-ROM, DVD-ROM Search for one or more computer companies that provide excellent troubleshooting service, by going online or interviewing customers. Step Two Further divide your group into two small subgroups: one plays a customer and the other, an employee in Technical Support Department; Role-play a conversation: the customer meets a problem with his computer and the employee helps to solve the problem. Task Description Project Step Three Rehearse within your group and remember to get everyone involved in your group; Modify your conversation; Present it to all your classmates in class; Get feedback from your classmates and the teacher, and summarize your project by writing a report. Vocabulary and Structure Task 1 Choose the correct Chinese meaning for each word. 1. maintenanceA. 保护 B. 维护 C. 维持 D. 设计 2. professional A. 业余的B. 纯粹的 C. 专业的 D. 混杂的 3. assume A. 虚构 B. 抄袭 C. 消耗 D. 假设 4. advisable A. 可取的 B. 最佳的 C. 备选的 D. 有异议的 5. rewarding A. 补偿的 B. 值得做的 C. 惩罚的 D. 索取的 6. sharpen A. 削尖 B. 砍