CN-ECN管理培训材料供应商.ppt

HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Security Level: Slide title :40-47pt Slide subtitle :26-30pt Color:white Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial PCN-ECN管理培训材料 （供应商版） Content Page Title 35-40pt Color: R153 G0 B0 Corporate Font: FrutigerNext LT Medium Font to be used by customers and partners: Arial Content Page Text : 28-30pt Bullets level 2-5 20-30pt Color:Black Corporate Font: FrutigerNext LT Medium Font to be used by customers and partners: Arial 目录 前言 PCN、ECN名词解释 第一部分：PCN 第二部分：ECN HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 前言 变更管理是识别除因变更带来的质量风险并控制 ，变更管理好了，发生质量问题的概率就会大幅度 减少，而且来料的质量一致性就会好，所以变更管 理的非常有意义的。 物料变更的来源有3个方面，分别是华为、供应 商、供应商的供应商，所以不管变更来源于哪个地 方，均要控制。 2019/1/17 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN、ECN名词解释 PCN 指供应商为了提高质量、降低成本等用途发起的产品变更。 ECN 指华为公司为了提高质量、降低成本等用途发起的物料变更。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 第一部分 PCN HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义 PCN：Product change notification(包含产品包的所有更改) PCN包含但不限于以下涉及以下内容： 一、工艺更改 物料主要原材料供应商更改 物料主要原材料、生产设备、生产工艺更改 物料 生产线转移或更改 重要提示：二级供应商及上游供应商的重要工艺、原材料、尺 寸等变更也应纳入PCN受控范围！ HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义 二、尺寸、外观更改 物料外观(包含外形、尺寸及公差、颜色、标识、表面材 料等项目)更改 物料标识更改 三、性能更改 物料电性能、机械性能、热性能更改 物料的电装工艺要求更改 物料品质或可靠性变化或更改 重要提示：一级供应商管理对所有交付零件负责，附有对二级 及以上供应商PCN管理的全责。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义 四、器件停产 物料停产 原型号停产的物料升级 五、功能更改 物料功能升级 物料更正缺陷 六、其它更改 物料订货型号更改 物料数据手册、用户手册、应用建议、设计指导等资料的增加、修 订、升级、更正或更改、缺陷声明 物料补丁程序的发布或刷新 以及可能影响物料商务、功能、性能及应用的其它变化 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义结构业务分解及分级操作 严格按对应 层级分级操作 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义结构业务分解及分级操作 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN定义结构业务分解及分级操作 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 操作流程 华为内部及供应商严格按物料PCN协议第5条，结合结构业 务分级操作要求执行： 协议规定 5.1 PCN生效原则 TQC为华为技术有限公司PCN接口、管理部门。所有供应商发放的物料PCN必须以双 方认可的正式通知形式(纸面或电子文件)及时通知TQC，并提供相关资料。 物料更改通过华为技术有限公司的相关验证，并由TQC向相关供应商发放PCN确 认书后，供应商方可供应更改后的物料。 5.2 PCN发放 物料PCN正式通知书见物料PCN通知单及回执，供应商必须将物料PCN通知TQC ，并同时提供供应商发布的物料PCN原件。 5.3 PCN回执和响应 TQC收到PCN通知单，在3个工作日内正式反馈供应商，回执单见物料 PCN通知单 及回执；并提出相关要求。 供应商需根据回执要求，提供相关的支持(如样品、资料、报告、验证技术支持等 )以协助华为技术有限公司的验证或处理。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 操作流程 华为内部及供应商严格按物料PCN协议第5条，结合结构业 务分级操作要求执行： 协议规定 5.4 PCN确认 由TQC在对物料 PCN充分验证完成后反馈明确结论：接受、有条件接受、拒绝。物 料 PCN确认书见物料PCN确认书。 物料PCN确认书作为华为技术有限公司唯一合法的PCN确认书。如果无确认书反 馈，即视为华为技术有限公司拒绝接受该PCN。 5.5 协议约束 如果供应商未及时将PCN通知TQC，或未得到TQC正式确认而使PCN生效，所造成的 损失将根据华为技术有限公司的有关规定执行处罚。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 操作流程 华为内部及供应商严格按物料PCN协议第5条，结合结构业 务分级操作要求执行： 分级操作： 供应商必须在PCN申请文件中注明变更类型和等级，华为TQC在收到供应商的申请 后，对变更等级进行复核，并按以下规定展开相关评审工作。 I级变更：供应商需提前3天向华为申请，华为TQC组织内部相关设计、工艺人员对 问题进行分析后给出评审意见，发放物料PCN确认书，并知会相关部门。 II级变更：供应商需提前1个月向华为申请，华为TQC组织内部相关设计、工艺人员 对问题进行初步评审，并对变更后的物料进行首样认证或小批量验证，也可增加现 场审核，通过后发放物料PCN确认书，并知会相关部门。 III级变更：供应商需提前2个月向华为申请，华为TQC组织内部相关设计、工艺人 员对问题进行初步评审，并按相关基线要求进行现场评审，并输出评审报告；也可 对变更后物料进行小批量验证，通过后发放物料PCN确认书，并知会相关部门 。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 供应商PCN具体操作流程图 供应商PCN申 请 华为接收PCN TQC启动内部 PCN评审流程 小批量验证 （ 可选项，TQC判定 ） 现场复核 （ 可选项，TQC判定 ） 试装、测试， 评审 发布结论 厂商执行 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN操作流程补充说明 PCN申请 为了统一接收和管理供应商发来的PCN，华为设立了专用 邮箱PCN接收邮箱 邮箱管理规定：（见附件） HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN操作流程补充说明 PCN申请完整性要求 明确、详细的更改原因； 明确、详细的更改说明及影响度说明； 更改生效时间； 受影响的物料清单； 供应商对更改的认定数据和报告； 可提供更改后样品的日期； HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN操作流程注意事项 在正式提交PCN之前，务必先跟负责此PCN的TQC工程师达成 一致意见，确保符合提交PCN的条件 供应商及时提供华为内部评审需要之相关材料，诸如：样品， 尺寸测试报告，SGS测试报告等 对于注明特急件的PCN，华为有权利退回，不予接受 对于没有经过批准的PCN，不得私自变更，需要经过确认后变 更。（曾有供应商将物料做好之后提交PCN代用，不可） 对于没有经过批准的PCN，不得私自变更 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. PCN常见问题 供应商把与华为签署的PCN协议放在供应商公司总部，没有传 递到子公司、工厂及相关部门 供应商没有将PCN协议要求的内容转化为供应商内部的流程 供应商没有培训内部相关人员PCN管理流程 供应商没有PCN实施系统或记录模板 供应商在PCN实施系统或模板中没有是否通知用户确认的环节 ，也没有用户意见环节、没有谁来通知用户PCN的结论 供应商没有按规定时间提前通知用户PCN 华为TQC接到供应商PCN后没有启动PCN电子流 华为TQC没有及时启动PCN电子流 华为TQC启动PCN电子流后还没有结论就将电子流提前关闭 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 供应商PCN管理讨论 一级供应商与华为PCN管理流程接口是否顺畅，是否建立内部 流程对接？ 公司有PCN管理流程，但是否公司所有人员都具备PCN意识？ 一级供应商是否有管理下级供应商PCN？是否有流程？ 如何管理二级供应商变更？ 请各供应商围绕以上问题展开讨论，输出讨论心得，后续需改进的提 交改进计划/措施。 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 供应商PCN执行符合度自评表 请供应商展开自评，针对 改进 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 第二部分 ECN HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. ECN操作指导 HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :20-22pt Bullets level 2-5: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for field-mark, customer or partner logotypes. - The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. ECN操作注意要点 1、ECN闭环规则 1.1 重要ECN组织华为研发、TQC、MQE到供应商现场跟线闭 环，研发在检验书上签字确认；（签字文件随首批物料一起交 货，供IQC查验，合格入库） 1.2 所有ECN，供应商必须在首样确认后输出“ECN变更确认书 ”包括但不限于样品尺寸变更项测量，样品试装结论等内容 重要ECN为： 1，华为备注或通知需要做FAI的； 2、供应商评估对本厂生产、工艺等影响较大的需要向华为申请跟线的ECN HUAWEI TECHNOLOGIES CO., LTD.Huawei Confidential Slide title :32-35pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium