酒店英语单词及常见问题.doc

酒店英语单词前 厅 部:the front office：前厅部 register：登记、注册 Room Reservation: 客房预订处Book : 预订 Confirm : 确认 Counter : 柜台 Double room: 双人房Single room: 单人间 Twin room : 标准间 Deluxe suite : 豪华套房Presidential suite : 总统套房 Room change : 房价 Special rate : 优惠价Service change: 服务费 Discount : 折扣 Suites: 套房 Credit card: 信用卡Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子Handbag : 手提包 Valuable : 贵重物品 Breakable : 易碎的 Full name: 全名Fill in : 填写 Nationality : 国籍 Departure date : 离店日期 Signature : 签名Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费 Bill : 账单Invoice : 发票 Mis-check : 算账出错 Overpay : 多付 Currency : 货币Airmail :航空邮寄 Ordinary bill :普通邮寄 Registered mail : 挂号信Charge to the room : 挂账 Free of charge :免费 Exchange rate : 兑换率Hotel policy : 酒店的规定 Express : 快件 Deposit : 压金 Off-season : 淡季Peak-season : 旺季 Arrival list : 来客单 Telephone directory : 电话号码本A long distance :长途电话 A local call : 市内电话 Extension : 电话分机Elevator : 电梯 Supermarket : 超市餐 饮 部:一、器皿bowl : 碗 chopsticks : 筷子 spoon : 调羹 fork : 叉子 napkin : 餐巾cork : 软木塞 screw : 开瓶器 二、早餐dim sum：点心 soybean milk：豆浆 rice gruel：稀饭 porridge : 粥deep-fried dough sticks：油条 sesame seed pastry：芝麻饼 dumpling：水饺steamed stuffed bums：肉包 pickle : 泡菜 wonton：馄饨 dessert : 甜点sandwich : 三明治 noodles : 面条 longevity noodles : 长寿面条noodle soup : 汤面 fried eggs : 煎蛋 boiled eggs : 水煮蛋客 房 部：switch : 开关 IDD ： 国际直拔 DDD ： 国内直拔 Wardrobe : 衣柜、衣橱Turn-down service : 做晚床 Mattress : 床垫 Air-conditioner : 空调器Laundry : 洗衣 Express service : 快洗 Iron : 熨烫 Mend : 修补dry-cleaned 干洗 indemnity : 赔偿 shrink 缩水 fade 褪色 colorfast : 不褪色的 laundry bag 洗衣袋 shirt 衬衫 coat 大衣trousers: 裤子 toilet, lavatory舆洗室 toilet paper, toilet roll 卫生纸toilet paper holder 卫生纸架 toilet cover 恭桶盖 toilet seat 恭桶座圈 hand towel 毛巾 towel rack, towel rail 毛巾架 wash basin, hand basin 面盆faucet, tap 水龙头 shaver outlet, shaver point 剃须刀插座 bathtub, bath浴缸 bath towel 浴巾 shower 淋浴喷头 shower curtain 浴盆帘 soap dish 浴皂盒 toilet articles 盥洗用品 towel 毛巾 handkerchief手帕 shampoo 洗发香波 hot water 热水 soap 肥皂 detergent 洗衣粉 tooth paste 牙膏 hangers 衣架 tooth brush 牙刷 toilet mirror 梳妆 shaving brush 剃须刷 shaving cream剃须膏 comb 梳子 hair drier 吹风机 nail scissors 指甲剪 bathroom 浴室 shower bath, shower 淋浴 dresser 梳妆台 mirror 镜子 toilet, lavatory, washroom 卫生间 water closet, W.C. 厕所；抽水马桶 bathrobe 浴衣 waste-paper basket 废纸篓 carpet 地毯 slippers 拖鞋closet 壁橱 chairs椅子 nightstand 床头柜 shoe-shiner鞋刷Hotel英语词汇大全information desk 问讯处 reception office 接待室 hotel register 旅客登记簿 registration form 登记表 newsstand 售报处 postal service 邮局服务处 shop 小卖部 bar 酒吧间 lounge 休息厅 roof garden 屋顶花园 billiard-room 球房 dining-room, dining hall 餐厅 mens room 男盥洗室 ladies room 女盥洗室 cloak-room 存衣处 basement 地下室 cellar 地窖 broom closet 杂物室 room number 房间号码 room key 房间钥匙 suite 一套房间 single room 单人房间 double room 双人房间 sitting-room, living-room 起居室 sofa, settee 长沙发 easy chair 安乐椅 armchair 扶手椅 wicker chair 藤椅 folding chair 叠椅 swivel chair 转椅 rocking chair 摇椅 stool 凳子 stool 凳子 bench 条凳 tea table 茶几 desk 书桌 bookcase 书橱 bookshelf 书架 wardrobe 衣柜 built-in wardrobe, closet 壁橱 chest of drawers 五斗橱 screen 屏风 hat rack 帽架 rug 小地毯 carpet 大地毯 single bed 单人床 double bed 双人床 twin beds 成对床 mattress 褥子 quilt 被 blanket 毯子 sheet 床单 bedspread 床罩 cotton terry blanket 毛巾被 pillow 枕头 pillow 枕头 pillowcase 枕套 mat 席 cushion 垫子 bathroom 浴室 bath tub 浴盆 shower bath, shower 淋浴 cold and hot water taps 冷热自来水龙头 sprinkle-nozzle, (shower) nozzle 喷头 dressingtable 梳妆台 mirror 镜子 washbasin 洗脸盆 towel 毛巾 toilet, lavatory, washroom 卫生间 water closet, W.C. 厕所；抽水马桶 toilet roll, toilet paper 卫生纸 bath towel 浴巾 bathrobe 浴衣 towel rail, towel rack 毛巾架 sponge 海绵 waste-paper basket 废纸篓 thermometer 温度计 balcony 阳台 balcony 阳台 sash window 上下开关窗 shutters 百叶窗 transom, transom window 气窗 curtain 窗帘 lace curtain 挑花窗帘 windowsill 窗台 air-conditioned 有空调设备的 radiator 暖气片 central heating 暖气 ashtray 烟灰碟 smoking set 烟具 electric fan 电扇 chandelier, pendant lamp 吊灯 fluorescent lamp 日光灯 desk lamp 台灯 bedside lamp 床头灯 floor lamp 落地灯 wall lamp 壁灯 lampshade 灯罩 bulb holder 灯头 bulb 灯泡 screw-type bulb 罗口灯泡 bayonet-type bulb 卡口灯泡 frosted bulb 磨砂灯泡 opal bulb, opaque bulb 乳白灯泡 switch 开关 socket 插座 plug 插头 telephone 电话 electric iron 电熨斗 peg, hook 衣钩 clothes-hanger 衣架 door-mat 门前的擦鞋棕垫 manager 经理 attendant 服务员 desk clerk 值班服务员 waiter （餐厅）服务员 waitress （餐厅）女服务员 rent 租金 bill 账单外宾客人常见服务需求：There seems to be something wrong with the toilet.我房间里的抽水马桶好像出了点毛病。The toilet doesnt flush.抽水马桶不放水了。Im afraid theres something wrong with the TV.电视机好像有些毛病。The TV set is not working well.电视机有毛病了。Can you change the room for me? Its too noisy.能给我换个房间吗？这儿太吵了。The light in this room is too dim.这房间里的灯光太暗了。The room is too cold for me. I feel rather cold when I sleep.这房间太冷了，我睡觉时感到很冷。I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。Would you tidy up a bit in the bathroom？请整理一下浴室好吗？Is there any place in the hotel where we can amuse our-selves？旅馆里有娱乐场所吗？Would you please tell me the daily service hours of the dining room?请告诉我餐厅每天的服务时间，好吗？From 7:30 a.m. till 9:30 a.m. 从早上七点半直到早上九点半。I wonder if your hotel has the morning call service.不知道你们饭店是否有叫早服务。I would like to request an early morning call.我想让你们明天早上叫醒我。At what time would you like us to call you tomorrow morning?您想让我们明天早上什么时候叫醒您？Id like to pay my bill now.我想现在结账。Can I pay by credit card?我可以用信用卡支付吗？Please add to my account.请记在我的账里。我会晚一点到达，请保留所预订的房间。Ill arrive late, but please keep my reservation我想要一间安静一点的房间。Id like a quiet room.我想要楼上的房间。Id like a room on the upper level.我想要一间视野好（有阳台）的房间。Id like a room with a nice view (a balcony).随时都有热水供应吗?Is hot water available any time?我可以看一看房间吗?May I see the room?是否还有更大的（更好的/更便宜的）房间?Do you have anything bigger (better/cheaper)?我要订这间房间。Ill take this room.这里可使用信用卡（旅行支票）吗?Do you accept credit cards (travelers checks)?是