商务英语部分题目.docVIP

Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your companys PCX phone machine, which is in the charge of Mr. Angus Beard, yourcolleague. Mr. Lee would like to bring 10 samples and some brochures back home to make atrialsale. Write a shortnoteto Mr. Angus Beard ,one of your colleagues. Tell him the fact that Mr. Lee is interested in PCX phone. Mention the number he wants to have. suggest their directcontact. Write 30-40 words on your Answer Sheet.PART TWOYou are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received thedataas follows :Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice thetrendofcurrenttourism business. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company. Write on your Answer Sheet.WHERE PEOPLE SPEND THEIR HOLIDAYS1980 1990Travelling abroad 12% 23%Going to seaside 38% 32%Camping 9% 35%Staying at home 41% 10%Total 100% 100%讲解：第一部分又涉及Note的写法。便条可以有题目，也可以省略题目。便条开篇须有称呼语，但称呼可以比较随便。日期部分可写在便条的右上角。日期的签署通常只需写星期几或星期几的上午、下午，也可只写上午或下午和具体时间。 只写日期也可以。便条结尾须署上留条人的姓名，位置在正文的右下角。便条的形式和内容简洁，故可以用几句话概括。文内语言尽量通俗口语化，简单扼要，直截了当，无需使用客套语言。便条虽简单，但中心务必突出，更要注明活动的时间及地点。便条不需邮寄，不用信封。通常请人代为转交。有时可写在留言板和留言簿上。基本写作格式便条内容和类型不尽相同，可以灵活变通。但各类便条必须包括以下几个基本要素;1) Date：便条日期2)Salutation：称呼3) Body：正文4) Signature：署名第二部分是图表类作文。要注意怎样用合适的句子将图表中的内容表述出来。可以参考这里来看：范文：(Sampleforreference)PART ONEDear Mr Beard,Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make atrialsale. You maycontacthim directly on Tel 3108881.PART TWONowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can alsomeanenjoying comfortable weather in another country. Therefore less people go to crowded seaside ,they turn to other ways.Meetings That Work0 Avitalskill for anyone running a business it is the ability to communicate00effectively. This is particularly important in a meeting wherecomplexarguments34 need to be put forward and where it is toovitalto get the best out of the situation35 and those present in as little time as possible. Before calling a meeting, ask36 yourself if you actually need one, since so many areunproductiveresults and do37 not really need to take place. Sending an email or by using another means of38communication, such as a simple phone call, mightachievethe desired results in39 half the time. Havingestablishedthe need for a meeting, soinformthose you40 wish to attend and ask people to be punctual. Concerning the key to a good41 meeting is anagenda, which needs to be sent out in advance and should state the42 date, time and location. It should alsocontainthe names of those ones who will43 be present and setthat out, starting with the most important, the points for44 discussion. Ask in advance for suggestions for items to be discussed about but45 set a deadline for submissions in order to reduce the amount of time that has to be spent under Any Other Business.Meetings that work，起作用的会议。文章讲的是开好一个会议应该注意哪些问题。34题，it isvitalto do sth.，做什么事情是至关重要的。tooto结构表示太而不能。从上下文和词组的用法来看，too是多余的。35题，正确的36题，since so many areunproductive，是说的很多会议都没有效果。主谓宾很齐全，unproductive做形容词就可以修饰前面的meeting，results是多余的。37题，完整的句子应该是Sending an email or(by)using another means ofcommunicationmightachievethe desired results in half the time。介词by是多余的。有by，不仅后面的主语不对，也没有与前面的sending保持一致。38题，正确的39题，这个句子的前后没有因果关系，去掉so40题，(Concerning)the key to a good meeting is anagenda,主谓宾是齐全的，the key to a meeting是主语，is是谓语，an agenda是宾语，意思就是日程表是会议的关键。Concerning是多余的。41题，正确的42题，those who固定的搭配，指代哪些人，ones是多余的43题，去掉插入成分starting with the most important，完整的句子是set(that)out the points for discussion。set out是词组，在这里是陈述、阐明的意思：present information or ideas in a well-ordered way in writing or speech.。所以that多余。44题，discuss是及物动词，做讨论时直接用discuss，而不是discuss about。事实上，在discuss后面接about时的about一般都是做“大约的”意思讲，而不是一个完整的词组。所以此处about多余。45题，正确的。Read the article below about the changing role of human resources departments.The best person for the jobEmployees can make a business succeed or fail, so the people who choose themhave avitalrole to play.Employees are a companys new ideas, its public face and its main asset. Hiring the right people is therefore a significantfactorin a companys success.(0) G If the human resources department makes mistakes with hiring, keeping and dismissing staff, a business can disappearovernight. Many companies now realise that recruiting the best recruiters is the key to success.Sarah Choi, Head of HR at Enco pic, believes that thinking commercially is a keyqualityin HR. Everydecisionan HR manager makes needs to berelevantto advancing the business. (8) .C.Thats no longer the case. HR managers have to think more strategically these days. They continually need to think about theimpactof their decisions on the bottom line. (9).F. For example,a chiefexecutivewill expect the HR department to advise on everything from the headcount to whether toproceedwith anacquisition.Why do people go into HR in the first place? Choi has a ready answer. I think most people in the profession are attracted by a long-term goal.(10).D.Nothing happens in the company which isntaffectedby or doesntimpacton its employees, so the HR department is acrucialpart of any business.Not all operational managers agree. Aninformalsurveyof attitudes to HR departments that was carried out last year by a leading business journal received comments such as What do they actuallycontribute?(11).A. As Choi points out, salaries have never been higher and, inaddition, HR managers often receivesubstantialannual bonuses.Despite the financial rewards, HR managers often feelundervalued, and this is a major reason for many leaving their jobs.(12).E.However, a lack of training and development is a more significantfactor. These days, goodprofessionaldevelopment opportunities are considered anessentialpart of anattractivepackage,Choi explains.A But rising levels ofremunerationdemonstratethat the professions growing importance is widely recognised.B At one time, aprofessionalqualificationwas required in order to progress to the top of HR.C Other departments andseniorexecutives used to see HR managers as having a purely administrative role.D Since its one of the few areas where you can see the whole operation, it can lead to aninfluentialrole on the board.E Being seen as someone who just ticks off other peoples leave and sick days does not help build a sense ofloyalty.F They therefore need to becompetentin many aspects of a companys operations.G On the other hand, recruiting the wrong staff can lead todisaster.这篇文章的标题有些misleading，“The best people for the job”，还以为是招人的标准。其实这篇文章是关于Human resource的，所以还是要适当关注文章前的说明：the article below about the changing role of human resources departments.第八题，空格后面的“Thats no longer the case”是很重要的提示。由于空格前面一直在强调commercial和business，所以在空缺的地方应该是和另一个方面相关的内容。选项C的administrative role正好满足这个要求。前后文意思搭配在一起完全吻合。第九题，后面的for example的很关键，是对前面的补充说明。“For example,a chiefexecutivewill expect the HR department to advise on everything from the headcount to whether toproceedwith anacquisition.”总裁希望人力资源经理对一切事情提出建议，从人数统计到是否进行收购。这种要求就需要人力资源经理具备很多才能。所以F的句子填在这里最合适。第十题，答案稍微不那么明显，不过D句中的aninfluentialrole可以和第十题的空格后的acrucialpart相对应，算是答案信号。要从整体上把握第三段，这里认为HR manager 的影响是全局的、长期的，所以D句的“see the whole operation”符合情况。第十一题，理解前后文的意思，前面说过去的operational managers不那么认可HR manager的作用，后面指出HR managers挣得多，所以中间是转折的意思。A句的But是个信号，“上涨的薪酬水平意味着这个职位逐渐增加的重要性得到了广泛的认可。”意思和前后都吻合，所以是正确答案。第十二题，空格前说HR managers觉得自己的作用被低估了，所以leaving。空格后一个However，所以空格处应该还是和leaving有关的，为什么离职。E句的意思是“被视作仅仅对别人的离开和生病的日子划勾的人是没法帮助建立忠诚感的。”填入此处正好。词汇1. Expense account：费用帐户/报销单。出差期间的路费、食宿费等，各种费用的收据要妥善保管，存档和归类，以备以后报销。2. Company credit：公司信贷。规定信用贷款的最高限额，并延伸至满足公司员工所有公务旅行相关的费用。包括酒店、航空公司、汽车租赁公司、饭店和俱乐部会员资格等。3. Per diem rates：每日定额。公司对员工公务旅行每日花费的定额标准，包括酒店费用和餐饮费用等。4. Cash advance：预支费用。公司在员工公务旅行前预支一定数额的旅行费用。5. Itinerary：旅程表。旅程表通常显示雇员到达和离开目的地的时间，酒店停留时间，会谈和预约等详细情况。6. Receipt：收据。对于开销的正式书面证明。通常是惟一被认可的花销凭据。员工必须要拿它报销。包括通行费用，餐饮费用，出租车费，停车费和酒店消费等。7. Corporate card：公司信用卡。是一种仅用于员工商务开销时使用的信用卡。在绝大多数情况下用来支付差旅费。但也有一些情况下，办公人员也用其支付既定限额内的办公费用。8. OCS：由公司支付的其他业务活动。员工在公司之外代表公司所从事的所有活动, 不但包括实际费用，还包括其他项目，如保险费用。9. Frequent flyer miles：航空积分里程。由于经常使用某一航空公司或航空联合集团的服务而获得的积分奖励。它通常是以总的飞行里程来计算的。这些里程可以折成 免费机票和礼物。10. Living out of a suitcase：旅行包生活。长时间在旅途中而不在家中，在旅行包中带上所有的日常必需品，而不能享受家的舒适。11. Perks：额外津贴。根据在公司中职位高低而享有的不同额外津贴。在公司中职位越高津贴越多。额外津贴包括乡间俱乐部会员费, 公司用车费, 住房补贴, 利润分红, 股票期权和更高的旅行津贴。12. Reimbursement：报销。1 Lighting system of billboard changes seasonally, which isremote-control.2 One of the effects that digital technology has on outdoor advertising is to make clear pictures moredurable.3 Digital imaged advertising can save time and labor.4 The companies requiring outdoor advertising cancommunicatewith adviser on the Internet.5 Advertisers cangaugetheirdesignbefore putting it into effect.6 By using electronictechnique, advertisers can find the mostsuitabledisplayposition to do outdoor advertising. 7 Signals received from satellite can helpgatherdata. 答案：1 B 2A 3A 4C 5D 6C7 Signals received from satellite can helpgatherdata. 答案：1 B 2A 3A 4C 5D 6C 7D写作 We regret that 环境：(complete these sentences using phrases for referring and giving good or bad news.)a. _ your order for some cupboards, _ we have had to increase the price.b. _ yourapplicationfor a post as secretary, _ that we would like you to start work as soon as possible.c. _ yourapplicationfor a post as secretary, _ that you were not successful.d. _ our telephoneconversationthis morning, _ that your car is now ready for you tocollect.6. 说明你所能做的和不能做的：We are unable to We are able to We have been forced to 环境：You cannot lower your prices.We regret that we are unable to reduce out prices.You have had to raise your prices because the government has increased the sales tax.We have been forced to raise our prices because the government has increased the sales tax.However, you can give them adiscountof 5% if their order is for more than $8,000.We are able to give you adiscountof 5% if your order is more than $8,000.With regard to their second question, you cannot acceptpaymentin Egyptian pounds but you can accept US dollars or Euros.We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.7. 说明原因：This isowing to due to a result of because of 注：owing to 通常用于不好的消息。如果想在原因中使用动词，请加上the fact that的从句。环境：increase prices - fall of the dollarWe have been force to increase our prices. This is owing to the fall of the dollar.Delaythedeliveryof the goods -strikeby airline pilotsWe have been forced todelaythedeliveryof the goods. This is owing to thestrikeby airline pilots.Increase all salaries by 10% - rise in salesWe are able to increase all salaries by 10%. This is the result of a big rise in sales.Cut all salaries by 10% - fall in salesWe have been forced to cut all salaries by 10%. This is due to the fact that there has been a fall in sales in the past ten months.Cannot deliver your new order - we have not received yourpaymentfrothe last orderWe regret that we are unable to deliver your new order immediately. This is owing to the fact that we have not received yourpaymentfor the last order.Cancel the meeting - a lot of staff have been illWe have been forced to cancel the meeting. This is because some members of our staff have been ill.预备参加bec考试的同学们由于缺乏商务写作的实际经验，对于写作部分都比较郁闷。结合历年考试实际，为大家准备了15类共计50个经典的实战句型，供大家在考场上使用。我们对每一个句型都模拟了一种环境：1. 信件的开头：We are writing to enquire aboutWe are writing in connection withWe are interested in and we would like to know环境：You want to know the prices of some air conditioners.We are interested in your air conditioner and we would like to know the prices of some air conditioners.Yousawan advertisement in the newspaper yesterday and you want further information.We are writing in connection with the advertisement in the newspaper yesterday.You want to know if the company you are writing to organizes holidays to Africa.We are writing toinquireabout the holidays to Africa that your company organizes.2. 回信的开头：Thank you for your letter of (date)We have received your letter of (date)asking if enquiring about enclosing concerning 环境：A company wrote to you on 23 July. They wanted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wrote to you on 18 December. He wanted employment with your company. He also sent hiscurriculumvitae.We have received your letter of 18 December, enclosing yourcurriculumvitae.A company sent you a fax on 3 June. They wanted to know if you were going to the marketingconferencein London.Thank you for your fax of 3 June, asking if I was going to the marketingconferencein London.A woman telephoned you this morning. She wanted to know if her order No. 599 had arrived.Thank you for your telephone call this morning concerning the order No. 599.e.g. giving instructions, explaining a development, asking for comments, requesting information, agreeing to requestsRubric only (plus layout of output text type)Internalcommunication(mediummay benoteor message or memo or e-mail) (40-50 words)Neutral/informal2Correspondence: e.g. explaining, apologizing,reassuring, complainingReport: describing summarizingProposal: describing, summarizing, recommending, persuadingOne or more pieces of input from: business correspondence (mediummay be letter, fax or e-mail),internalcommunication(mediummay benote, memo or e-mail), notice, advert, graphs, charts, etc. (plus layout if output is fax or e-mail)Business correspondence (mediummay be letter, fax or e-mail ) or short report orproposal(medium may be memo or e-mail ) (120-140 words)Neutral/formalNotes:Notewriting is very easy. Just write as you speak to another person face to face. You write anotewhen you want to speak to the person who is now absent. You write it in a veryinformalstyle: the language is simple and easy, and only a few sentences are needed.Write down the date first (sometimes you can even drop this down when it is not important).Then spell his or her name, usually the first name, since it is veryfriendlyandintimate.Next begin the message at another line and finish it to the end.Finally end thenotewith your name, also first name.(For fur