酒店英语与购物英语ppt课件

Menu 菜单,Booking a Room,Single Room,Twin Room: a room with two beds,Triple room: a room with 3 single beds,Standard Room,king size/queen size room 大床间,single room单人间 double room双人间 twin room standard room标准间 kings/queens room大房间 suite 套间 deluxe room豪华间,Room Types,check out 退房-check in 入住,discount,sale,shower,常用句型 Useful Sentences,Im calling to 我打电话是想.,Im calling to make a reservation. 我打电话是想预订房间。 Im calling to cancel my reservation. 我打电话是想取消预订。 Im calling to confirm my reservation. 我打电话是想确认一下预订。,When will you be arriving? 你什么时候到？,Ill be arriving on June 7th. Ill be arriving next Friday.,一周七天,星期一 Monday 星期二 Tuesday 星期三Wednesday,星期四 Thursday 星期五 Friday 星期六 Saturday 星期天 Sunday,一年12个月,一月January 二月February 三月March 四月April 五月May 六月June,七月July 八月August 九月September 十月October 十一月November 十二月December,Are there rooms available? Do you have any vacancy? 有房间吗？ No rooms are available, now. 现在没有房间 We are fully booked for now. 现在已经预约满了,19,How long will you be staying? 打算住多久？ How many nights will you be staying? 打算住几晚？ I am planning to stay for a week. 打算住一星期。,20,What kind of room do you prefer? 你想住哪种房间？ Id like a single room. I d like a room with a double bed. 我想要一间有双人床的房间。 Do you have any special requirements for the room? 对房间有什么要求？ I d like a room with a view/an ocean view.我想要一间风景好的房间/能看到海的房间。 I d like a room with a shower.,A:Milford Hotel, how may I help you? B:Hi,I am calling to make a reservation. A:May I have your name, please? B: West, W-E-S-T. A:Thank you, Mr. West. And when will you be arriving? B:On April 20th.Are there rooms available then? A:Let me check. Yes, there are. How long will you be staying? B:I m planning to stay for a week A: All right, one week. What type of room do you prefer? B:A double room with good garden view. By the way, how much is the room, please? A:320yuan(RMB)per day. B: Do you give discount for a week or more? A: Yes, we give 5% discount for a week and 12% for 2 weeks. B:Ok,Ill book a single room. Do I have to pay in advance? A: Yes, you may pay half of it. The account will be sent later.,Practice,Menu菜单,预订book/reserve,book a room 预订房间 make a reservation 预订,一分熟rare 三分熟medium rare 五分熟 medium 七分熟medium well 全熟 well done,Steak牛排,意大利面 pasta, spaghetti,fruit juice 果汁,sausage bread butter,1 milk 2 orange/apple juice 3 water: mineral/warm /iced water Coffee Red wine,drink,Steak Sandwich Hamburger Cheese cake Hotdog Sausage Bacon,food,1.Chinese /western Restaurant 中/西餐厅 2.Canteen 餐厅 3.Buffet 自助餐 4.Barbecue 烧烤 5.Menu 菜单 6.Wine list 酒水单,useful terms,实用词汇,Reservation 预订 Table 桌子 person 人数 Soup 汤 Main courses 主菜 Desserts 甜品 Serve a dish 上菜 A knife and fork 一副刀叉 Chopstick 筷子 Napkin paper 餐巾纸,实用句型,Are you ready to order now?可以点餐了吗？ How do you like your steak? 您的牛排要几分熟？ I like it cooked medium well, please.七分熟 I ll just have the bill now. 我想现在埋单 Could I see the menu/wine list please?我可以看一下菜单/酒水单吗？,实用句型,A: How do you like your egg cooked? 您的鸡蛋要什么样的？ Sunny side up.单煎一面的鸡蛋 Sunny side down.双面的鸡蛋 Over easy.两面稍微煎的 Over hard.两面煎的全熟 Scrambled eggs 炒鸡蛋,Courtesy language in breakfast,1.How many in your pary? 2.Would you like any table in particular? 3.Would you like anything to drink? Would you prefer tea or coffee? 4.May I take it away? Do (have)you finish it? / Finish it? 5.Excuse me,would you like anything else as the buffet is going to be cleared now.,practice,A: Good evening ,sir! Do you have a reservation? B: No. A: How many in your party? B: a table for 3 A: All right, this way please. How about this seat? B: Perfect, thanks. A:Wait a moment, please. The waiter will take the menu to you C: Excuse me .May I take your order , now? B: Sure , I want some ,practice,Waiter :Good morning, sir. Would you like some coffee while checking the menu? Customer: Yes, thank you. W:now ,may I take your order please? C: Yes, I d like to have the American Breakfast set, with orange juice. W: Very good sir, and how would you like eggs? C: Id like the eggs hard boiled , please. W :OK , what kind of bread would you prefer to have for your toast? C: I guess Ill have whole grain bread. W:And you can choose between bacon and ham. Which one would you like? C:I would rather have the bacon, please. W: OK, let me check your order , thats an American breakfast with coffee, hard boiled eggs, whole grain toast, and bacon. Is that correct? C: Yes, its exactly right. W:OK. I ll be right back with your order.,go upstairs / downstairs 上楼/下楼 2 on the second floor 在2楼 3 This way,please. Turn left/ right 这边请， 左转、右转 4 This way to the elevator/ WC 这里通往电梯/厕所 5 Go straight 直走 6 Follow me,please. 请跟我来,早餐中的礼貌用语,1.早上好，请告诉我您的房间号码，好吗？,2.您比较喜欢哪个位置呢？,3。您喜欢喝点咖啡还是茶？,4.打扰一下，由于早餐要结束了，您看还有什么需要吗?,委婉的告诉客人自助餐要结束了,谢谢观看,Shopping 购物,shopping centre 商业中心区 department store 百货商店 Supermarket 超市,Shopping 购物,42,counter 柜台 cashiers desk 收银处 show window 橱窗,Useful Terms,Useful Terms,price tag 标价签 discount 打折扣 change 零钱 free of charge 不收费,Useful Terms,shop assistant 售货员 salesman 售货员-saleswoman 女售货员 cosmetics 化妆用品 perfume 香水,handbag 女手提包 suitcase 手提箱 jewelry, jewels necklace 项链 brooch 胸针 bracelet 镯子 chain bracelet 手链 ear ring 耳环,Useful Terms,handbag 女手提包 suitcase 手提箱 jewelry, jewels necklace 项链 brooch 胸针 bracelet 镯子 chain bracelet 手链 ear ring 耳环,Useful Terms,diamond 钻石 gold 金 silver 银 pearl 珍珠 imitation 仿制品 genuine 真的 fake 假的,Choosing 选择 1. I want a pair of shoes/a jacket. 2. Id like to see some towels. 3. Let me have a look at this watch.,Try it on. 试穿 1. I like this one. May I try it on? 2.Could you try it on please? How is it? Inquiry 询问 1. Do you have any on sale? 2. Do you have hundred percent cotton pants?,50,Size and Color 尺寸与颜色,The size is too small/big.,How about this blue one?,This color is very popular.,It seems to fit well.,Price 价格 1.How much is it ? 多少钱? 2.How much does it cost? 3. Whats the price for this suit? 这套西装多少钱? 4. Can you make it cheaper? 你能便宜点吗?,52,Pay 付钱,1. How can I pay? 我要如何付钱? 2. May I write a check for you? 我能开支票吗? 3. Ill take this. 我要这个,Clerk: May I help you, maam? Anna: Yes, thank you. Id like to buy a blouse. Clerk: What colour are you looking for? Anna: I need something to go with a brown skirt. Clerk: Heres a pretty green one. Anna: But it has long sleeves. Id like a short-sleeved blouse with a high neck, if you have one. Clerk: We have this one in yellow. What size do you take? Anna: Thirty-four. Do you have that one in my size? Clerk: Yes, here it is. Anna: How much is it? Clerk: It costs 8 pounds. Anna: Oh, my. Thats too expensive for me. Do you have anything like it for less? Clerk: Im afraid not. Anna: Well, I think Ill look around some more. But I may come back for this