外企客户服务代表求职信范文.doc

外企客户服务代表求职信范文 customerservicerepresentative(sales) sandylin15/f,tower2,brightchina,building1,beijing. summaryofqualifications demonstratedabilityintheprovisionofsalessupportservices.includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment. consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million. thoroughknowledgeofmanagementproduction;assuretimelyandauratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel. extensiveexperienceinfacilitatingoperationalprocedures,respondtocustomerplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraountstatus.handlesourcingofvendors,contractnegotiation,purchasing,correspondence,aountadjustmentsandinventorycontrol. exceptionalmunication/interpersonalandorganizationalskills. experience 1989-presentoxbridge,inc. interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationonpanyproductsandservices. interactwithcustomers,providingadviceintheselectionofproducts.monitorproductiontoensurerealizationofcustomerspecifications. collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.conductextensivematerialscostingprocesses. coordinatedeliveryschedulesandmonitordeliverypersonnel. organizepromotionaldemonstrationactivitiesforhomeandhewyorkmarketingoffice. respondtoandresolvecustomerplaints. manageofficeoperationsandproducecorrespondence. controlstockandconductpurchasingprocedures. assistsalesdepartmentinestablishingclientbase/salesterritories. education 1993-presentprophetjuniorcollege associatedegreeprogram puteroperationsprogram:lotus1-2-3,databaseiii,typing,word-processing(multimate),businessmath,speechmunication,introductiontoputersandenglishposition.