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2014高考英语阅读理解全程冲刺训练(2)及答案阅读理解-ahome stay provides english language students with the opportunity to speak english outside the classroom and the experience of being part of a british home.what to expectthe host will provide accommodation and meals. rooms will be cleaned and bedcovers changed at least once a week. you will be given the house key and the host is there to offer help and advice as well as to take an interest in your physical and mental health.accommodation zoneshome stays are located in london mainly in zones2,3 and of the transport system. most hosts do not live in the town centre as much of central london is commercial and not residential(居住的). zones3 and 4often offer larger accommodation in a less crowned area. it is very convenient to travel in london by underground.meal plans available continental breakfast breakfast and dinner breakfast, packed lunch and dinnerits important to note that few english families still provide a traditional cooked breakfast. your accommodation includes continental breakfast which normally consists of fruit juice, cereal(谷物类食品),bread and tea or coffee. cheese, fruit and cold meat are not normallypart of a continental breakfast in england. dinners usually consist of meat or fish with vegetables followed by desert, fruit and coffee.friendsif you wish to invite a friend over to visit. you must first ask your hosts permission. you have no right to entertain friends in a family home as some families feel it is an invasion of their privacy.self-catering accommodation in private homesaccommodation on a room-only basis includes shared kitchen and bathroom facilities and often a main living room. this kind of accommodation offers an independent lifestyle and is more suitable for the long-stay student. however, it does not provide the same family atmosphere as an ordinary home stay and may not benefit those who need to practise english at home quite as much.( ) 1.the passage is probably written for _. a. host willing to receive foreign studentsb. foreigners hoping to build british culturec. travellers planning to visit families in londond. english learners applying to like in english homes( ) 2. which of the following will the host provide?a. room cleaning.b. medical care.c. free transport.d. physical training.( ) 3.what can be inferred from paragraph3?a. zone 4 is more crowded than zone 2.b. the business centre of london is in zone.c. hosts dislike travelling to the city centre.d. zone 2 is more crowded than zone 4.( ) 4. according to the passage. what does continental breakfast include?a. dessert and coffeeb. fruit and vegetables.c. bread and fruit juice d. centre and cold meat.( ) 5. why do some people choose self-catering accommodation?a. to experience a warmer family atmosphere.b. to enrich their knowledge of english.c. to entertain friends as they like.d. to enjoy much more freedom.【文章大意】应用文,文章介绍了到英国家庭寄宿学习英语交流语言。36.d主旨大意题。本文介绍英语学习者在英语家庭寄宿学习英语。选d。37.a细节理解题。定位关键词the host provide 。由the host will provide accommodation and meals. rooms will be cleaned and bedcovers changed at least once a week.可以得出答案。38.b细节退推理题。根据most hosts do not live in the town centre as much of central london is commercial and not residential(居住的).可知大多数寄宿家庭都生活在伦敦的商业区。可知商业区在伦敦的寄宿家庭区了。39.c细节理解题。定位关键词breakfast include 。由continental breakfast which normally consists of fruit juice, cereal(谷物类食品),bread and tea or coffee. cheese, fruit and cold meat are not normally可知答案。40.d细节理解题。由最后一段this kind of accommodation offers an independent lifestule and is more suitable for the long-stay student.可知答案。【2014高考英语广东省华侨中学四模】b in modern society there is a great deal of argument about competition. some value it highly, believing that it is responsible for social progress and prosperity. others say that competition is bad; that it sets one person against another; that it leads to unfriendly relationship between people.i have taught many children who held the belief that their self-worth relied on how well they performed at tennis and other skills. for them, playing well and winning are often life-and-death affairs. in their single-minded pursuit of success, the development of many other human qualities is sadly forgotten. however, while some seem to be lost in the desire to succeed, others take an opposite attitude. in a culture which values only the winner and pays no attention to the ordinary players, they strongly blame competition. among the most vocal are youngsters who have suffered under competitive pressures from their parents or society. teaching these young people, i often observe in them a desire to fail. they seem to seek failure by not trying to win or achieve success. by not trying, they always have an excuse: “i may have lost, but it doesnt matter because i really didnt try.” what is not usually admitted by themselves is the belief that if they had really tried and lost, that would mean a lot. such a loss would be a measure of their worth. clearly, this belief is the same as that of true competitors who try to prove themselves. both are based on the mistaken belief that ones self-respect relies on how well one performs in comparison with others. both are afraid of not being valued. only as this basic and often troublesome fear begins to dissolve (缓解) can we discover a new meaning in competition.31. what does this passage mainly talk about?a. competition helps to set up self-respect.b. opinions about competition are different among people.c. competition is harmful to personal quality development.d. failures are necessary experience in competition.32. why do some people favor competition according to the passage?a. it pushes society forward.b. it builds up a sense of duty.c. it improves personal abilities.d. it encourages individual efforts.33. the underlined phrase “the most vocal” in paragraph 3 means _.a. those who try their best to winb. those who value competition most highlyc. those who are against competition most stronglyd. those who rely on others most for success34. what is the similar belief of the true competitors and those with a “desire to fail”?a. ones worth lies in his performance compared with others.b. ones success in competition needs great efforts.c. ones achievement is determined by his particular skills.d. ones success is based on how hard he has tried.35. which point of view may the author agree to?a. every effort should be paid back.b. competition should be encouraged.c. winning should be a life-and-death matter.d. fear of failure should be removed in competition.【参考答案】31-35. bacad 阅读理解-ain the more and more competitive service industry, it is no longer enough to promise customer satisfaction. today, customer “delight” is what companies are trying to achieve in or order to keep and increase market share.it is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people: those treated badly will tell their tales of woe to up to 20 people, 80 percent of people who feel their complaints are handled fairly will stay loyal new lunges for customer care have come when people can obtain goods and services through telephone call centers and the internet. for example , many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the “phone rage”caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.“many people do not like talking to machines,” says dr . storey senior lecturer in marketing at city university business school. “banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them .the aim is to make the customer feel they know you and that you can trust the sort of comfortable feelings people have during face-to-face chats with their local branch manager.” recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be calmed out within five hours ,but getting it done within two );replacing a faulty product immediately : throwing in a gift voucher(购物礼卷)as an unexpected “thank you” to rental customers ;and always returning calls ,even when they are complaints. aiming for customer delight is all very well , but if services do not reach the high level promised , disappointment or worse will be the result . this can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example,” i know how you must feel”), and possible solutions (replacement , compensation or whatever fames suggests best meets the case).airlines face some of the toughest challenges over customer care. fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems. for british airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. they are trained to answer quickly, with their name, job title and a “we are here to help” attitude. the company has invested heavily in information technology to make sure that information is available instantly on screen. british airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service. customer care is obviously here to stay and it would be a foolish company that used slogans such as we do as we please”. on the other hand, the more customers are promised, the greater the risk of disappointment.( ) 1. we can learn from paragraph 2 that .a. complaining customers are hard to satisfyb. unsatisfied customers receive better servicec. satisfied customers catch more attention d. well-treated customers promote business( ) 2. the writer mentions “phone rage”(paragraph 3) to show that .a. customers often use phones to express their angerb. people still prefer to buy goods onlinec. customer care becomes more attentiond. customers rely on their phones to obtain services ( ) 3. what does the writer recommend to create delight?a. calling customers regularly b. giving a “thank you” note.c. delivering a quicker service d. promising more gifts.( ) 4. if a manager should show his empathy (paragraph6), what would he probably say?a. “i know how upset you must be.” b. “i appreciate your understanding.”c. “im sorry for the delay.” d. “i know its our fault.”( ) 5. customer delight is important for airlines because .a. their telephone style remains unchanged b. they are more likely to meet with complaintsc. the services cost them a lot of moneyd. the policies can be applied to their staff ( ) 6. which of the following is conveyed in this article?a. face-to-face service creates comfortable feelings among customers.b. companies that promise more will naturally attract more customers.c. a company should promise less but do more in a competitive market.d. customer delight is more important for airlines than for banks.passage 2edited by spt68a few common misconceptions. beauty is only skin-deep. one s physical assets and liabilities don t count all that much in a managerial career. a woman should always try to look her best. over the last 30 years, social scientists have conducted more than 1,000 studies of how we react to beautiful and not- so-beautiful people. the virtually unanimous conclusion: looks do matter, more than most of us realize. the data suggest, for example, the physically attractive individuals are more likely to be treated well by their parents, sought out as friends, and pursued romantically. with the possible exception of women seeking managerial jobs they are also more likely to be hired, paid well, and promoted. un-american, you say, unfair and extremely unbelievable? once again, the scientists have caught us mouthing pieties (虔诚) while acting just the contrary. their typical experiment works something like this. they give each member of a group-college students, perhaps, or teachers or corporate personnel managers a piece of paper relating an individual s accomplishments. attached to the paper is a photograph. while the papers all say exactly the same thing the pictures are different. some show a strikingly attractive person, some an average-looking character, and some an unusually unattractive human being. group members are asked to rate the individual on certain attributes, anything from personal warmth to the likelihood that he or she will be promoted. almost invariably, the better looking the person in the picture, the higher the person is rated. in the phrase, borrowed from sappho, that the social scientists use to sum up the common perception, what is beautiful is good. in business, however, good looks cut both ways for women, and deeper than for men. a utah state university professor, who is an authority on the subject, explains: in terms of their careers, the impact of physical attractiveness on males is only modest. but its potential impact on females can be tremendous, making it easier, for example, for the more attractive to get jobs where they are in the public eye. on another note, though, there is enough literature now for us to conclude that attractive women who aspire (追求) to managerial positions do not get on as well as who may be less attractive. 56. in beauty is only skin-deep, skin-deep can be replaced by_.a. decorating b. superficial c. expressive d. demanding 57. ones physical assets and liabilities don t count all that much in a managerial career.(paral) can be interpretated as_. a. whether or not one looks good or bad, it doesn t affect much one s managerial career b. in one s managerial career, he may deal with cases like assets and liabilities c. in one s managerial career, he may rarely deal with cases like assets and liabilitie

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