酒店英语常用词汇.doc

常用词汇住宿登记旅行社代号master folio超额预订over-booking开房率occupancy预报forecast预计expected到达arrival离开departure交通工具carrier付款方式method of payment情况status公司firm/company待遇treatment房间种类room type代理agent保证guarantee候补名单 waiting list房价room rate特价special rate对外价rack rate净价net rate记录record服务费surcharge预付prepaid政府税government tax团队group押金advance deposit订房booking更改amendment小包价package空房vacancy接机pick up可售房间available取消cancellation客人资料guest history合作cooperate酒店代表hotel representative穿梭巴士shuttle bus运输transportation备注remar延误delay黑名单black list登记表registration form非吸烟楼层no-smoking floor相邻房adjoining room连通房connecting room加床extra bed折叠床rollaway bed入住凭据voucher续住stay over折扣discount国籍nationality永久地址permanent address信用卡credit card签名signature有效的valid内部使用house use半天租房day use合同价contract rate延迟退房late check out推销高价房up-selling房态room status佣金commission房间分配room assignment分房名单rooming list保险箱safety deposit box夜核night audit逃帐者skipper淡/平/旺季low/should/peak season明信片post card观光sight-seeing市内游city tour停留事由object of stay邮编zip code纪念品souvenir最低消费minimum charge价目表rate sheets/tariff欠帐多的客人high risk尽早A.S.A.P.（as soon as possible）预付C.I.A.(cash in advance)离店时现付C.O.D.(cash payment on departure)免COMP(complimentary)客人未到D.N.A.(do not arrive)外国散客F.I.T.(foreign individua travele)次序颠倒O.O.O.(out of order)只住一夜O.N.O.(one night only)标准办理手续S.O.P.(standard operation produce)介绍信Letter of introduction; letter of recommendation预防（霍乱、伤寒、副伤寒）Inoculation against (cholera, typhoid, paratyphoid)办手续Go through the procedure (formalities)已预付P.I.A.(pay in cash)外交护照Passport diplomatic passport公务护照Service passport身份证Identification card签证Visa入境签证Entry visa出境签证Exit visa过境签证Transit visa居留签证Residence visa旅行证Travel permit健康证书Health certificate种痘证书Vaccination certificate黄皮书Yellow book检疫Quarantine检疫站Quarantine station (office)公务旅行Business travel私人旅行Private travel公安局签证科Visa section of public security bureau外事警Foreign affairs police值班On duty下班Off duty办公用品打字机typewriter打字纸typing paper复写纸carbon paper热敏纸thermo-papertionery信笺letter paper信封envelope记事本note book便条薄memo pad交班薄log book曲别针paper clip安全别针safety-pin复印机duplioating machine影印机photocopying打印/打印机printing/printer电信telecommunication硬盘 hard disk软盘 soft disk名片business card钉书机stapler透明胶scotch tape会议室conference room秘书服务secretarial service翻译translation小册子brochure/booklet设备出租equipment rental幻灯片slide投影仪overhead projector装订binding报纸夹newspaper rod互联网 internet网站website订房预测（分析）room reservation forecast订房报告表room reservation report营业日报表daily sales report住房率rate of room occupancy行李部常用词汇行李房bell service行李寄存处luggage store-room行李装卸处trunk dock行李车baggage cart行李标签label ; tab酒店标签hotel sticker小行李small baggage (luggage)旅行袋traveling bag手提包hand bag; grip sack公事包brief case包裹package小箱子small trunk手提箱suit-case梳妆小提箱cosmetic case; toilet case衣服袋suit bag纸盒carton硬纸盒(箱) cardboard box背囊(旅行背袋)shoulder bag自用物品personal articles违禁物品contraband随身行李accompanied luggage; personal luggage 不随行物品unaccompanied luggage托运行李registered luggage; transported luggage切勿投掷NO BUMPING; NO SHOOT切勿坠落NO NOT DROP切勿压挤NO NOT CRUSH勿用手钩USE NO HOOKS易碎物品FRAGILE小心CAUTION小心轻放HANDLE WITH CARE小心玻璃GLASS(WITH CARE)液体物品LIQUID易燃物品INFLAMMABLE PERISHABLE易腐物品CORROSIVES爆炸物品EXPLOSIVES毒品POISON勿受潮KEEP DRY勿倒置KEEP UPRIGHT切勿倒倾DONT TURN UPSIDE DOWN敲碎break to pieces压碎crush击碎smash破损物breakage已捆扎already strapped已打包already baled绳已断rope already broken（束）带已断strap already broken预订机、车票快车express train普通列车regular train特快列车special express(train)直达列车through express(train)慢车slow train货车厢freight car, goods wagon包房compartment卧铺（上、中、下）berth (uppermiddlelower)硬座（卧）hard seat(berth)软座（卧）soft seat( berth)餐车dining car客车passenger train卧车sleeper; Sleeping car行李车luggage van晚点二小时delay by two hours搬运费porterage出发城市departure city到达城市arrival city班期days隔周飞行BW(biweekly)起飞Dep (departure)到达Arr (arrival)航班号FLT/N (flight number)中途经停站数number of stopover等级class of service免费行李free baggage allowance航空公司air-line中途不着陆飞行non-stop flight夜航night service定座再确认reconfirmation of reservation单程票single ticket来回票return ticket国内票价domestic fare国际票价international fare客票有效期ticket validity儿童票价children fare单独占一座位occupying a separate seat取消费cancellation fee需有成人陪伴同行must travel in the company of an adult passenger中国民用航空局civil aviation administration of china(CAAC)超重行李excess baggage机场费airport fee误机费no-show charge不予退款no refund will be granted总机（OPERATOR）总机operator/switch board/p.b.x. (private branch exchange) 内线house phone国际直拔IDD(international direct dialing)国内直拔DDD(domestic direct dialing)分机号extension number叫醒服务wake up call/morning call勿挂线hold the line区号area code国家代码country code对方付款collect call转电话put through市话local call /city call挂线hang up长途电话long distance call客房设备与用品小孩床cot行军床camp bed折叠床folding bed沙发床sofa bed床架bed frame床垫mattress被子quilt床软垫bed pad毛毯blanket床单sheet床罩bed spread枕头pillow枕套pillow case被褥bedding床头柜night stand床头柜电钮板panel拼合沙发sectional sofa茶几tea table; end table圆桌round table梳妆台 dresser; dressing table梳妆镜dresser mirror写字台writing desk衣柜wardrobe废纸篓waste-paper basket屏风screen衣帽架hat rack行李架luggage rack衣架hanger; clothes hanger抽屉drawer窗帘curtain挂帘drapes蚊香mosquito incense洗衣袋laundry bag电热水壶electric kettle原子笔ball pen火柴match烟灰碟ashtray墙纸wallcovering锁lock门把door knob; Door handle门环door knocker安全钩safety door hook床头柜灯night stand lamp梳妆灯dresser lamp吊灯swag lamp; pendant light天花板吊灯ceiling lamp台灯desk lamp日光灯fluorescent lamp壁灯wall light茶几灯end table lamp落地灯floor lamp灯罩lamp shade灯口socket; bulb holder开关switch插销plug保险丝fuse wire电冰箱refrigerator录像机video cassette recorder气温调节制temperature adjuster中央空调系统central air-conditioning system湿度调节器electric humidifier澡盆bath tub脸盆wash basin梳子comb马桶toilet pot; toilet bowl马桶盖toilet seat喷头shower nozzle淋浴帘和架shower curtain and rod水龙头tap; faucet橡皮塞子plunger毛巾架towel stand or rack浴巾bath towel毛巾towel淋浴帽shower cap晾衣绳clothes-line牙膏tooth paste牙粉tooth powder化妆品cosmetics香皂soap化妆品detergent香水perfume卫生纸toilet tissue电视摇控器TV remove control灯泡Bulb两相插座Two-pin socket三相插座Three-pin socket花瓶vase浴室称 bathroom scales花洒浴室防滑垫 bath mat自来水 running water淋浴喷头 shower head手纸 toiler paper晚安巾 good-night towel面巾 face towel浴巾 bath towel浴袍 bathrobe睡袍 evening gown女士卫生袋 ladyr-conditioning system湿度调节器electric humidifier澡盆bath tub脸盆wash basin梳子comb马桶toilet pot; toilet bowl马桶盖toilet seat喷头shower nozzle淋浴帘和架shower curtain and rod水龙头tap; faucet橡皮塞子plunger毛巾架towel stand or rack浴巾bath towel毛巾towel淋浴帽shower cap晾衣绳clothes-line牙膏tooth paste牙粉tooth powder化妆品cosmetics香皂soap化妆品detergent香水perfume卫生纸toilet tissue电视摇控器TV remove control灯泡Bulb两相插座Two-pin socket三相插座Three-pin socket花瓶vase浴室称 bathroom scales花洒浴室防滑垫 bath mat自来水 running water淋浴喷头 shower head手纸 toiler paper晚安巾 good-night towel面巾 face towel浴巾 bath towel浴袍 bathrobe睡袍 evening gown女士卫生袋 ladyit椰子 coconut番石榴 guava龙眼 longan柚 pomelo西瓜watermelon蜜瓜honey-melon枣子date木瓜papaya樱桃cherry梨 pear葡萄 grape桃子peach菠萝 pineapple香蕉 banana荔枝 lyche部门总经理办公室General Managers Office前台(F/O) Front Office培训部Training D.餐饮部(F/B) Food and Beverage D.客房部(HSKP)Housekeeping采购部Purchasing D.康乐部 Recreation D.工程部(ENG) Engineering D.保安部(SEC)Security D.人力资源部Human Resources D.公关部Public Relations D.销售部Sales D.商场Shopping Arcade财务部Financial D.员工食堂Staff Canteen洗衣房 Laundry D.general manager 总经理executive office行政办director of executive office行政办主任executive secretary 行政办秘书n 行李主管chief operator 电话总机主管information clerk 问讯员restaurant supervisor餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员restaurant &kitchen coordinator餐厅划菜员kitchen waiter 传菜员executive chef行政总厨head chef厨师长cook 炉灶厨师butcher切配厨师cold kitchen cook冷盘配菜员chef西餐厨师bartender酒吧调酒师baker 面包房操作工pastry cook 点心工steward餐具管事dishwasher洗碟工grill chef厨房烧烤工food hygiene食品检验员senior supervisor资深主管floor butler客房楼面值班员recreation center康乐中心gymnasium attendant康乐服务员sauna attendant桑拿服务员swimming pool attendant游泳池服务员beautician美容员barber/hair dresser理发员masseur masseuse按摩员presser熨烫工washer洗涤工delivery boy/mail客衣收发员sales clerk销售员financial controller财务经理chief accountant财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control财产核算员cost control工资核算员purchasing manager采购经理food storeroom supervisor食品采保主管food buyer食品采购员food receiver食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master劳资员personnel assistant人事员trainer培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office保卫员director of fire center 消防中心主任fireman消防员guard 门卫patroller巡逻员chief engineer工程部经理mechanician机修工air-conditioning man空调工lift man 电梯工boilerman锅炉工key keeper钥匙工plumber水电维修工carpetman 地毯墙纸季节、月份、星期春天Spring夏天Summer秋天Autuner冬天Winter星期一Monday星期二Tuesday星期三Wednesday星期四Thursday星期五Friday星期六Saturday星期天Sunday一月January二月February三月March四月April五月May六月June七月July八月August九月September十月October十一月November十二月December晚安巾 good-night towel面巾 face towel浴巾 bath towel浴袍 bathrobe睡袍 evening gown女士卫生袋 ladyr-conditioning system湿度调节器electric humidifier澡盆bath tub脸盆wash basin梳子comb马桶toilet pot; toilet bowl马桶盖toilet seat喷头shower nozzle淋浴帘和架shower curtain and rod水龙头tap; faucet橡皮塞子plunger毛巾架towel stand or rack浴巾bath towel毛巾towel淋浴帽shower cap晾衣绳clothes-line牙膏tooth paste牙粉tooth powder化妆品cosmetics香皂soap化妆品detergent香水perfume卫生纸toilet tissue电视摇控器TV remove control灯泡Bulb两相插座Two-pin socket三相插座Three-pin socket花瓶vase浴室称 bathroom scales花洒浴室防滑垫 bath mat自来水 running water淋浴喷头 shower head手纸 toiler paper晚安巾 good-night towel面巾 face towel浴巾 bath towel浴袍 bathrobe睡袍 evening gown女士卫生袋 ladyit椰子 coconut番石榴 guava龙眼 longan柚 pomelo西瓜watermelon蜜瓜honey-melon枣子date木瓜papaya樱桃cherry梨 pear葡萄 grape桃子peach菠萝 pineapple香蕉 banana荔枝 lyche部门总经理办公室General Managers Office前台(F/O) Front Office培训部Training D.餐饮部(F/B) Food and Beverage D.客房部(HSKP)Housekeeping采购部Purchasing D.康乐部 Recreation D.工程部(ENG) Engineering D.保安部(SEC)Security D.人力资源部Human Resources D.公关部Public Relations D.销售部Sales D.商场Shopping Arcade财务部Financial D.员工食堂Staff Canteen洗衣房 Laundry D.general manager 总经理executive office行政办director of executive office行政办主任executive secretary 行政办秘书n 行李主管chief operator 电话总机主管information clerk 问讯员restaurant supervisor餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员restaurant &kitchen coordinator餐厅划菜员kitchen waiter 传菜员executive chef行政总厨head chef厨师长cook 炉灶厨师butcher切配厨师cold kitchen cook冷盘配菜员chef西餐厨师bartender酒吧调酒师baker 面包房操作工past