BEC第二辑TEST_2.doc

BEC 中级第二辑 Test2 阅读1 Sometimes it is necessary to insist on further explanation.2 You shouldnt focus on your response while others are still speaking.3 People are reluctant to admit that they dont listen well.4 There are benefits in seeing things from the speakers perspective.5 Keen observation of the speaker can support our listening skills.6 It is risky to think about a different issue while someone is speaking.7 People do not mind hearing their own views summarized.Good listener, better managerAToo often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we havent listened carefully enough. We get things wrong because we havent quite understood what someone meant when they were talking to us. Anyone who has ever taken the minutes of a long meeting will know how hard it is to remember - despite the benefit of notes - exactly what everyone said. But success depends on getting things right- and that means listening.BListening is not the same thing as hearing; it is not an effortless activity. It demands attention and concentration. It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong. However, if you allow your mind to wander onto something else, even for a few minutes, youll miss what the speaker is saying - probably at the very moment when he or she is saying something critical. And not having heard, you wont know youve missed anything until its too late.CThe most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished. We then stop listening. Even worse, this often adds rudeness to inattentiveness, as once you have decided what to say there is a fair chance you will interrupt to say it. Good listeners dont interrupt. In fact it is often worth explaining the main idea of what you have just been told before going on to make your own points. Nobody is offended by this and it shows that you have listened well.DAbove all be patient and accept that many people are not very good communicators. Its helpful to remember that the ways people move and position themselves while they are speaking can reveal a great deal about what they are saying. Equally importantly you should put yourself in the other persons place, both intellectually and emotionally; it will help you to understand what they are getting at and form a response. But dont be too clever. Faced with a know-all, many people keep quiet because they see no point in continuing.Finding the right peopleWhen a small company grows, managers must take on many new roles. Besides theday-to-day running of the business, they find themselves responsible for, among other things, relations with outside investors, increased levels of cash flow and, hardest of all recruitment.For most managers of small and medium-sized enterprises, the job of searching for, interviewing and selecting staff is difficult and time-consuming. （0） G Interviewing, for example, is a highly Skilled activity in itself.We have found the whole process very hard, says Dan Baker, founding partner of a PR company. In seven years we have grown from five to eighteen staff, but we have not found it easy to locate and recruit the right people. （8） As Dan Baker explains, We went to one for our first recruitment drive, but they took a lot of money in advance and didnt put forward anybody suitable. In the end we had to do it ourselves.Most recruitment decisions are based on a pile of CVs, a couple of short interviews and two cautious references. David Rowe, a business psychologist, studied how appointments were made in five small companies. He claims that selection was rarely based on clear criteria. （9） This kind of approach to recruitment often has unhappy consequences for both employers and new recruits.Small companies often know what kind of person they are looking for. （10）According to David Rowe, this means that small company managers themselves have to devote more time and energy to recruitment. It shouldnt be something that is left to the evenings or weekends.Many companies start the recruitment process with over-optimistic ideas about the type of person that will fit into their team. Its very easy to say you must have the best people in the top positions, says Alex Jones, managing partner of an executive recruitment company. But someone who is excellent in one company may not do so well in another environment. （11） You can never guarantee a successful transfer of skills.Whatever the candidates qualifications, their personal qualities are just as important since they will have to integrate with existing members of staff. This is where, the recruitment industry argues, they can really help.According to Alex Jones, A good recruitment agency will visit your company and ask a lot of questions. （12） They can ask applicants all sorts of questions you dont like to ask and present you with a shortlist of people who not only have the skills, but who are likely to fit in with your companys way of doing things.A A finance director in a big company, for example, will often make a terrible small company finance director because he or she is used to having a team doing the day-to-day jobs.B More often than not, the people making the choice prioritized different qualities in candidates or relied on guesswork.C Recruitment would seem an obvious task to outsource, but the companys experience of recruitment agencies was not encouraging.D They need paying for that, of course, but you will have them working for you and not for the candidate.E They are usually in very specific markets and the problem they face is that recruitment agencies may not really understand the sector.F This means that companies cannot spend more than the standard ten minutes interviewing each applicant.G Yet few are trained and competent for all aspects of the task.MANAGING UPWARDSManaging a career on the way up is quite different from managing one at the （0） C of an organisation. Individuals on the way up have.to build relationships with the people they （19） to. They usually have to （20） with subordinates in addition to people at the same level as themselves. The most senior staff only have those under them to relate to. This book （21） the idea that all working relationships, including the relationship with ones boss, can and should be managed.You do not have to be （22） than your manager in order to manage the relationship. Nor do you have to be better than your manager in any （23） Your manager may well be your career （24） and guide: he or she may have taught you almost everything you know about your （25） of business - and may continue to teach you more. You may be planning to remain under his or her guidance in the future. None of these （26） should alter your relationship with your manager or （27） you off managing upwards. I use this phrase to （28） to the management of ones boss because, for many people on the way up, it is the first relationship they have to get right.You can, of course, get on at work just by （29） positively to your manager, but that is not likely to be the most successful way to （30） your working life. An active policy of managing upwards will make you more successful and, at the same time, make the business of going to work more enjoyable. It can also be a way to show （31） to your manager for the efforts he or she has made on your （32） Finally, managing upwards will make it easier for your manager to manage you, leaving him or her more time for other （33） and tasks.19 A notify B inform C account D report20 A unite B ,contact C handle D deal21 A promotes B presses C advertises D convinces22 A clearer B deeper C smarter D fuller23 A respect B fashion C part D means24 A leader B supporter C adviser D helper25 A course B line C path D route26 A factors B aspects C causes D topics27 A put B see C keep D take28 A specify B identify C indicate D refer29 A giving B operating C reacting D co-operating30 A run B forward C move D make31 A appraisal B value C appreciation D regard32 A advantage B benefit C side D behalf33 A posts B roles C positions D actsPersonal Assistant of the Year0 Anne-Marie Garrard was shocked when it was announced that she had won the00 Personal Assistant of the Year award. The other candidates seemed me34 to be very strong, and I have to sa