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第二辑第二辑 Test 1 Work experience programme The manufacturing company you work for has decided to offer a two day week work experience programme for a small group of students from a local business college You have been asked to help with the preparations for this programme Discuss the situation together and decide What kind of work experience the company might offer How the participants should be selected What feedback and evaluation should take place after the programme has finished 题目分析 工作实习计划 你所在的制造公司决定为当地一所商学院的一组小学生提供一个两周的工作实习计划 公司要 求你们几人协助这个项目的准备工作 你们一起讨论当前的状况 并决定 公司可以提供哪方面的工作经验 如何挑选项目参与者 项目结束后 如何对学生进行反馈并做出评价 思路点拨 主题讨论要点讨论结果原因 Kinds of work experience Work experience in after sale dept No technical knowledge needed Selection of participants Junior no similar former experience Proficient in English disciplined Having time English speaking clients Novelty of the programme Demanding work environment Work experience programme Feedback and evaluation Regular meetings on working days report grade awarded Help students improve their work gain experience 词汇 短语 专业的 professional 售后服务 after sale service 监督 管理 supervise 大三学生 junior 熟练的 精通的 proficient要求高的 吃力的 demanding 例会 regular meetings反馈 feedback 句型点击 赞同他人观点 Let me see well I suppose that It s like this you see That s exactly my opinion 委婉同意 As far as I m concerned From my point of view Let me put it this way 参考范例 A Hi Jason and Mark shall we discuss the work experience programme for a while B No problem I heard that the students were from a local business college and had no technical knowledge in manufacturing So I wonder whether they could fit it here After all our company manufactures mobile phones C No worries our company can provide work experience that doesn t require professional skills A That s right I have decided to carry out the programme in the after sale department Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work the students are expected to develop their skills in customer service and learn to deal with customers complaints and help the companies to improve their products image and service B It seems you have got everything settled down A Not yet C Then what shall we do next A The selection of participants The company can offer the working experience for 20 students Could you give me some suggestions on selecting the ideal participants for the programme B In my opinion ideal participants should be junior students because they have time to take part in this programme and have been trained formally in business college for more than two years Students should also be proficient in English because a number of our clients speak English Mark what do you think C I agree with you What s more potential participants will be asked to take an English speaking test before the programme starts In addition students should have a good attendance record and academic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team A Thank you very much to your advice Now there just one thing left the feedback and evaluation of the programme B I think after the sale department should have meetings for students at the end of every working day to help them conclude their work C And after the programme ends students are required to write a report of their work experience in our company the report should include the arrangement of the programmme the training classes in the after sale department work experience during the two weeks the things they have learned and the problems troubles they have met They are encouraged add anything they want to the report A Good ideas Finally I think the supervisors will give each student a grade for the programme based on their performance and other standards of evaluation 第二辑第二辑 Test 2 English language training Your company is planning to offer 30 hours of English language training to employees You have been asked to help with the planning and organization of the training Discuss the situation together and decide Which staff would benefit most from English language training How to encourage employees to take part in the training What kind of schedule will be suitable for the training 英语语言培训 你所在的公司计划为员工提供 30 个小时的英语语言培训 公司要求你协助策划和组织这次培训 你们一起讨论当前的状况并决定 哪些员工从英语语言培训中获益最大 如何鼓励员工参加培训 什么培训方式更加适合 思路点拨 主题讨论要点讨论结果原因 English language Who will benefit most from the training Marketing departmentThey use English a lot in their work How to encourage the staff to attend the training Make this training a part of the annual performance evaluation The staff will realize the importance of it training What training programme fits most Syllabus containing business writing and speaking They are the most practical for the time being 词汇 短语 假定 认为 assume交际性的 communicative 时间安排 schedule 动机 motivation 受训者 trainees弄清楚 figure out 教学大纲 syllabus 年度评价 annual evaluation 句型点击 表达赞同 I can t agree more You have my vote You are absolutely right 进一步阐释 in other words 参考范例 A It is nice to join this programme and work with you two B The honor is mine I think we should start from the preparation because a good start is the half of the success C You are absolutely right I think we should start from selection the trainees A In your mind who will benefit most from the training programme B I believe staff from the marketing department will do They use English a lot in their work but in the beginning we should make it an open opportunity to everyone I mean everyone should have the access to this language training programme and when people find it difficult or unrelated to their working field they will naturally quit In this way we will figure out who needs the training most C You have my vote here We have to make sure that the selection of the trainee is open and fair Then how to encourage the staff to attend the training What if they are unwilling to spend their time doing this A We can make this training programme a part of the annual performance evaluation By doing so the staff will realize the importance of it B That is definitely a perfect motivation Ok let s move on to what programme fits most C We have plenty of choices and various teaching methods and syllabus will result in different commands of a foreign language I think here the million dollar question is in what form the training programme should be carried out Personally I prefer syllabus containing business writing and speaking because according to my experience they are the most practical for the time being A I can t agree more We have to make sure through the language training the company can indeed benefit from it In other words what ever the programme is it has to be related to our business life B Exactly I am thinking about a renowned language training organization They use communicative and situational teaching methods and can ask them to design the programme C Ok you have my vote Some professional opinions can do no harm 第二辑第二辑 Test 3 Team work Your company is sending a small group of employees away together for three days to encourage them to work as a team You have been ask to help plan the programme Discuss the situation together and decide What practical arrangements the company needs to make before the trip Which work and leisure activities would be suitable for the group How to evaluate the success of the trip 团队协作 你的公司要将几个员工派出三天 让他们待在一起 以便把他们培养成一个工作团队 你们被指派协 助这个计划 你们一起讨论一下这个情况 并决定 在把员工派出之前需要做什么特殊的安排 对于这个小组来说 什么工作内容和休闲活动比较合适 如何评价这个活动是否成功 思路点拨 主题讨论要点讨论结果原因 Arrangements before the trip Selection of the participantsThe member of the programme Work and leisure activities Cooperative activitiesPeople can get to know each other Team work How to evaluate the trip Give them an assignment to test the result Action speaks louder than words 词汇 短语 安排 arrangements参考 的意见 consult 参与者 participants 增强 enhance 区别性特征 distinctive feature优缺点 pros and cons 句型点击 and so forth With regard to I may choose otherwise 关于 我持不同看法 Frankly 坦白说 That s how I feel 我有同感 参考范例 A Ok let s get start to make some arrangement of the trip If you have any opinions please feel free to share it here B I think the selection of the participants is the essential part If we send out the wrong guy there will be no room to fix it when it is over C Yes I agree The member of the programme must have something in common yet something distinctive So they can learn from each other and depend on each other we can meet the HR and refer to their education background their specialty and so forth A I see eye to eye with you on this point Now let s move on to the next item That is what work and leisure acclivities we should offer them B Since it is a trip designed to enhance team working spirit we should involve corporative activities such as hiking ball games etc so they can get to know each other C do you have any comment on this What s your proposal C I generally agree with you on that but I m thinking of something innovative Hiking and ball games are cool but there are organizations providing more interesting programmes enhancing team working spirit My former company once has training in the suburb and we had a lot of fun because they provided activities full of imagination and excitement A Ok we can consult that organization you just mentioned and make the decision later Any way it s a good thing to have more choices but whatever form it is we also have to think about how to evaluate the success of the trip That is to say when they come back how do we know they are a better team or not What if the members didn t learn much from it B We can ask them to write a report and see what happens during the trip Or we can even ask them to keep journals and note whatever they come across and whatever they feel C With regard to the evaluation I may choose otherwise I prefer to give them an assignment that s the best way to see whether they are better individuals and better members of the team You know action speaks louder than words A Or we can do both I think both of you came up with excellent idea B Two heads are always better than one C I assume the trip will be a success 第二辑第二辑 Test 4 Entertaining Foreign Clients Your company is entertaining a group of foreign clients for three days Including one non working day You have been asked to plan a programme for the visit Discuss the situation together and decide What kind of activities would be suitable for the visit Which members of staff should accompany the visitors What information it would be useful to know about the clients before finalizing the programme 你所在的公司要接待一批国外客户 接待活动共安排三天 其中一天为非工作日 公司要求你们 为这次接待活动制定计划 你们一起讨论当前的状况并决定 给国外的客户安排些什么样的活动合适 安排哪些员工来陪同这些客户 接待计划定稿前需要了解哪些接待客户的信息 思路点拨 主题讨论要点讨论结果原因 Kinds of activities Company tour Meeting sightseeing tour Clients first visit to Beijing Useful information about the clients Religion demands from clientsSpecial food arrangements Personalized service Entertaining Foreign Clients Members of staff to accompany the visitors Linda and DavidGood personality Fluent English Well acquainted with company business 词汇 短语 熟悉的 Well acquainted最新产品 latest product 考虑周到的 considerate 首次上市 发行 launch 有关的 concerned游览胜地 tourist attractions 考虑 take into account 句型点击 转移话题 Let s move on the next item Let s pass on the next subject The next question on the agenda is Now let s come to the question of 表示同意 That s a good point I agree with you I see what you mean That s absolutely true 参考范例 A Now let s discuss the details of the programme for the visit of our foreign clients coming next Thursday I think we should finalize the programme this afternoon B Yeah I have made reservation in Hilton Hotel and I ll pick them up in the airport C Good job Will you be able to accompany them during their visit as well B I m afraid not I ll be away on a business trip next Friday so we will have to find someone else to do this job A How about Linda She s well acquainted with our company s business and her English is very good B Yes Linda is lovely and considerate She s perfect for the job C I agree I enjoy working with her too By the way there are more than 30 members in this group how about letting David assist Linda A That s a good point All right then let s moves on to the next item What kinds of activities would be suitable for their visit We haven t decided on that B They will be staying here for three days including one non working day So I think we should arrange a tour in our company and a meeting with the concerned department and staff I know some clients would renew their contracts with our company during this visit A And I suggest we should leave one day for sightseeing because for most of these foreign clients this is their first visit to Beijing C Of course the last day of their visit is Saturday it s non working day How about taking them to some tourist attractions on that day Such as the Great Wall the Summer Palace the
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