轨道交通英语教案

At the Railway Satation 车站篇 课程教 案 授课题目 教学章 节或主题 At the Railway Satation 授课时间 安 排 第 周第 节教学器材与工具 授课类型 请标注 理论课 上机课 实验课 习题课 其他 教学目的 要求 分掌握 熟悉 了解三个层次 了解地勤服务英语 掌握专业词汇与句型 教学重点及难点 重点 有关地勤服务的专业词汇与句型 难点 对于词汇与句型的应用 教 学 基 本 内 容 2 Unit 1 AtAt thethe InformationInformation OfficeOffice P Passenger C Clerk At the information office some passengers are asking for information 一些乘客正在问讯处问讯 Dialogue 1 p Excuse me 打扰一下 c Yes 有什么可以为您效劳的吗 p Which train is bound for Shanghai please 请问去上海坐那趟车 c You can take Traian 1598 您可以乘坐 1598 次列车 p What time is the train due to leave 这趟车什么时候开 3 c It departs at 17 13 17 点 13 分 Dialogue 2 p Is this the Inquiry Office 这里是问询处吗 c Yes it is What can I do for you 是的 我能为您做些什么 p May I have a platform ticket 我可以买张站台票吗 c Do you want to meet someone 您是要接人 p Yes How much shall I pay for the platform ticket 是的 站台票多少钱 c It s one yuan 一元钱 Professional Words and Expressions 车站大厅 staion hall station lobby 问询处 information office 售票厅 ticket office 候车室 waiting room hall 软席候车室 waiting room for soft seat passengers 母婴候车室 waiting room for infants ang their mothers 贵宾室 VIP room 行李托运处 luggage service 小件寄存处 luggage storage office 检票口 boarding gate Unit 2 At the Book Office Dialogue 1 c Hello can I help you 您好 能为您效劳吗 p I d like to book a first class berth ticket on T180 to Jinan for the day after tomorrow 我要订一张后天去济南的 T180 次的软卧票 c Would you take an upper berth That s the only one left 上铺行吗 只有一 个上铺了 p Yes of course How much is it 好的 多少钱 c Two hundred and eighty five yuan please 285 元 p Here you are 给您钱 c Thank you Here s your ticket ang the change Please check it 谢谢 这是您的车票和找的零钱 请检查一下 p Thank you 谢谢 c With pleasure 不用谢 4 Professional Words and Expressions 软卧票 first class berth ticke 硬卧票 economy class berth ticket 软座票 first class seat ticket 硬座票 economy class seat ticket 客快联合票 fast extra passenger ticket 普通加快票 fast extra ticket 单程票 one way ticket 往返票 round trip ticket 减价车票 reduced fare ticket 退票 reduced of ticket 订票 book ticket Unit3Unit3 AtAt thethe LuggageLuggage SerciceSercice P Passenger C Clerk Dialogue 1 C Good morning May I help you P Yes I d like to have my luggage checked C Where is your luggage going P It s going to Dalian C How many pieces of luggage do you have P Three C Would you show me your ticket please P Here it is C Thank you By the way are there any dangerous articles in your luggage P No there aren t any C OK Please fill in this form P Here s the completed form C Please put your luggage on the scale Well it s not overweight Here s your luggage check P Thank you How much do I owe you please C Fifty five yuan in total P Thank you Here s the money C You re welcome 5 Professional Words and Expressions 行李牌 luggage check 行李标签 luggage label 行李员 luggage clerk 行李房 luggage office room 行李领取处 luggage delivery office 包裹到达通知 notice for parcel arrival 免费运输行李 free luggage Unit 4 At the Entrance and in the Waiting Hall P Passenger C Clerk Dialogue 1 C Good evening Ticket please P Good evening Yes I m taking K512 to shanghai Will you please tell me where I can wait for the train C You may wait for the train in the waiting hall No 2 or you can also have a rest in the VIP room P Should I pay for it if I go to the VIP room C No Since you have bought a cushioned ticket you can have a good rest free of charge P Thank you C You re welcome Professional Words and Expressions 客运员 passenger clerk 客运主任 chief passenger agent 车站服务员 station attendant 车站值班员 station operator 调度员 dispatcher 车站警察 station police 售票员 booking clerk 剪票员 puncher 站长 station master 站长助理 assistant of station master 6 UnitUnit 5 5 NotifyingNotifying PassengersPassengers ofof thethe BoardingBoarding TimeTime Announcement One Ladies and gentlment attention please Train N558 for Changsha is now boarding at gate No 6 Passengers for train N558 please go to Boarding Gate No 6 Thank you Professional Words and Expressions 快车 express train 慢车 ordinary passenger train 临客 extra train 双层客车 double deck coach 和谐号 CRH 电动车组 electric multiple unit 城际快车 intercity express 假日城际列车 holiday inter city express 加挂客车 optional coach Unit 6 At the Boarding Gate P Passenger C Clerk Dialogue 1 C Ticket please P OK here you are C Thank you Here is your ticket back Follow this way to get on board Have a pleasant journey Professional Words and Expressions 进站口 entrance 出站口 exit 剪票 punch a ticket 排队 wait for one s turn 检票 checking in 自动检票机 automatic ticket checking machine 票价差额 balance 7 儿童车票 half fare ticket Unit 7 At the Convenience Store of the Railway Station C Customer A Assistant Dialogue 1 A Is there anything I can do for you C Yes Would you show me those ties A Yes by all means Here s a nice looking on It is made of silk C Yes it s really attractive But I think it s a little too loud It s for my father Let me have a look at that bule one A This one C Yes it s very nice I ll take it How much A 155 yuan C Here s 170 yuan A Thank you Here is your change 15 yuan Professional Words and Expressions 日用品 daily articles 土特产 local producets 茶点 便餐 refreshment 纪念品 souvenir 特产 speciality 茶杯 tea cup 方便面 instant noodles 水 water 餐巾纸 paper napkin 牙刷 toothbrush Unit 8 On the Platform Announcement One Ladies and gentlment attention please Train T254 for Tianjin is on Platform 2 Passengers taking this train please get your luggage ready and wait for your turn to 8 board Thank you Professional Words and Expressions 站台入口 access to platforms 开车的铃声 departure call 人行天桥 foot bridge 天桥 platform bridge 站台 platform 站台地道 platform tunnel 注意站台缝隙 care the gab 站台商店 platform store Unit 9 At the Exit P Passenger C Clerk Dialogue 1 C Ticket please P Here you are C Thank you Next one please Professional Words and Expressions 发车站 departure station 发车站台 departure platform 发车时间 departure time 到达站 destination station 到达站台 arrival platform 到达时间 arrival time 晚点到达 arrival late 正点到达 arrive on time Uint 10 At the Luggage Storage Service P Passenger C Clerk Dialogue 1 9 P Please tell me where the Left Luggage Office is C There are computerized luggage lockers at each end of the hall P How much shall I pay for that C You shall pay 3 yuan for each piece of luggage every one hour P Thank you Professional Words and Expressions 行李寄存牌 luggage tag 旅行袋 traveling bag 提取行李 claim luggage 随身携带的行李 hand luggage 行李寄存箱 luggage locker 计费方法 method of charging 无人认领行李 unclaimed baggage 教学过程设计 教学方法及手段 请标注 讲授 讨论 上机 多媒体讲 解 模型 实物讲解 挂图讲解 音像讲解 等 作业 讨论题 思考题 课后小结 填表说明 每项页面大小可自行添减 一次课写一份上述格式教案 10 On the Train 乘务篇 课程教 案 授课题目 教学章 节或主题 On the Train 乘务篇 授课时间 安 排 第 周第 节教学器材与工具 授课类型 请标注 理论课 上机课 实验课 习题课 其他 教学目的 要求 分掌握 熟悉 了解三个层次 了解列车服务英语 掌握专业词汇与句型 教学重点及难点 重点 有关列车服务的专业词汇与句型 难点 对于词汇与句型的应用 教 学 基 本 内 容 11 Unit 1 WelcomrWelcomr PassengerPassenger AboardAboard P Passenger C Clerk Dialogue 1 C Good morning sir Ticket please P Ok here you are C Thank you Here s your ticket back Welcome aboard P Thank you C You re welcome Professional Words and Expressions 进站预告牌 station warning sign 客票 passenger ticket 团体票 passenger group tickets 站台票 platform ticket 发车信号 leave signal 开车的铃声 departure call 上车扶手 handle 上行方向 up direction 12 Unit 2 Pre departure Warning Announcement One Ladies and gentlment this is the final call for boarding All aboard please The train is prepared for departure Thank you Professional Words and Expressions 列车员 train attendant 列车长 chief conductor 女列车长 conductress 乘务组 crew 乘务人员 crew member 餐车服务员 dining car attendant 餐车长 dining car chief 列车广播员 train announcer 乘警 train policeman Unit 3 Showing Passengers to Their Places P Passenger C Clerk Dialogue 1 P Excuse me sir I can t find my seat Would you please show me to my seat C Certainly Your seat number please P It is 65 C Seat No 65 is in the 10th row back from the other end on the right Watch your step madam Professional Words and Expressions 包房 包间 compartment 包房号码 compartment number 上铺 upper berth 中铺 midddle berth 下铺 lower berth 卧铺号码 berth number 卧铺牌子 berth tag 卧具 bedding 窗帘 window shade 13 Unit 4 Making Introduction and Welcome Announcement P Passenger C Conductor Dialogue 1 C Good morning sir P Good morning C Let me introduce myself I am a conductress of this train My name is Zhang Li P Nice to meet you My name is George White C Nice to meet you too Mr White I d like to know your nationality P I m American C Thank you If you have any questions or diffuculties while traveling please let us know P OK thank you C I ll try my best to help you and have a pleasant journey P Thank you very much C You re welcome Unit 5 Car Service P Passenger C Conductor Dialogue 1 C Excuse me may I clean the room now P Yes please C May I move this P OK C Sorry to have bothered you P That s all right Professional Words and Expressions 靠窗的座位 a seat by the window 带盖烟灰盒 lidded ashtray 留言处 left messages 找座位 look for a seat 调换 make a shift 车厢过道 corridor 列车广播 train broadcasting 空座位 free seat 车票有效期 ticket vaild 五号车厢 coach No 5 14 Unit6Unit6 BeingBeing HelpfulHelpful toto PassengersPassengers andand DealingDealing withwith ComplaintsComplaints P Passenger C Conductor Dialogue 1 P Excuse me but I can t find my wallet C Sorry to hear that When and where did you lose it P I remember being in the dinning car for 15 minutes when I was having lunch C Maybe you left it in the dinning car Let s go and see shall we P Yes let s go C After you Professional Words and Expressions 床头灯 bedside lamp 地毯 carpet 电风扇 electric fan 厕所 toilet 空调 air condition 车窗 window of the car 车门 door of the car Unit 7 Answer to Inquiries P Passenger C Conductor Dialogue 1 P Excuse me but is our train on schedule C Sorry sir I m afraid not We are twenty minutes late But don t worry We are making up for lost time It is still quite possible that we will arrive on time P Oh I see Thank you 15 Professional Words and Expressions 中间站 way station 中途下车 break the journey 向窗外扔东西 throw anything out of the window 十分疲惫 rather tired 发烧 have a fever 晕车 car sick 休息一下 have a rest 失物招领处 the lost and found counter UnitUnit 8 8 Thank ApologiesThank Apologies andand AdviceAdvice Announcement One Ladies and gentlment attention please Our train will pass through Qiongzhou Channel and it will be broken up into four sections you are not allowed to get off the train Don t go in the corridors where the car will be uncoupled Please follow the conductors instruction Thank you Professional Words and Expressions 禁止吸烟 no smoking 车厢连接处 carriage joint 易燃品 inflammable articles 危险品 dangerous articles 有毒物品 toxic articles 保管好贵重物品 take care of your valuables 帮某人的忙 do sb a favor 不必客气 don t mention it 改进服务工作 improve our service 16 Unit 9 In the Dinning Car G Guest W Waiter Waitress Dialogue 1 W Take a seat please G Yes thank you What do you have today Please recommend me something delicious W Here is the menu G Well let me have a look I want sweet and sour fi