GYM运营检查表--Operation-check-list--.doc

NH HAIKOU MEILAN AIRPORT 海口美兰机场诺翰酒店Policy & Procedure政策和程序REF. 编号P&P-FB-NH- C71准备：健身房经理Prepared by: GYM MgrSignature:签名批准：总经理Approved by: General ManagerSignature:签名题目： 运营检查表Theme : Operating check listEffective Date: 生效日期：规定和程序PROVISIONS & PROCEDURESPolicy Statement政策：Prepare all the equipment ready to work, set up and prepare according standard按照集团和部门的标准准备提供服务。Procedures程序：1. check daily mise-en-place and ensure operation properly .检查每日准备工作以及保证工作正常进行2. Employees are familiar with and understand the daily schedule of work。让员工熟悉并了解每日工作安排3. GYM manager or manager to check, and keep brand standard.由健身房经理或当值班经理每日检查完成情况，并且确保符合集团标准。4. To ensure the normal development of the work in the daily operations.能确保每日营运中的工作的正常开展5. Correct fill and use form, which will facilitate our work正确的的填写和使用表格，这将对我们的工作带来便利6. Archive, convenient check需要存档，方便检查Operating ChecklistDate: _Yes No COMMENTS Briefing班前会Be in full uniform制服_Grooming is checked仪容仪表_Special events特殊活动安排_VIP guests are briefed贵宾信息_Conduct training according to the schedule依据计划实施培训_Appearance of associates up to standards员工情况和士气_ Public Area公共区域The floor is clean地面清洁_Glass clean玻璃干净_Chairs are inspected for cleanliness and cleaned immediately椅子干净_Towel rack is equipped with a clean towel 毛巾架配备干净的毛巾_Drinking water is enough饮用水充足_There are suitable for music有适合的音乐_The light is good光线良好 _ Locker Room更衣室 The floor is clean地面清洁_Locker normal use更衣柜正常使用_Clean the toilet without peculiar smell卫生间清洁无异味_The light is good光线良好 _Towel rack is equipped with a clean towel 毛巾架配备干净的毛巾_ Aerobic training zone有氧训练区Treadmill Normal use跑步机通电正常使用_Cross Trainer Normal use椭圆机通电正常使用 _Upright Lifecycle Exercise Bike Normal use 直立健身车通电正常使用All the equipment clean所有设备清洁 _ Strength Training Area力量训练区Equipment clean器械清洁 _Equipment to keep the initial state器械保持初始状态 _Instruments are put orderly器械摆放有序 _ 自由训练区Equipment clean器材清洁Instruments are put orderly器材摆放有序 YOGA Room 瑜伽室 The floor is clean地面清洁_Glass cleaning玻璃墙清洁_Towel rack is equipped with a clean towel 毛巾架配备干净的毛巾_Equipment neat设备摆放整齐_ Service服务Ask the guest name, room number, card number, and record information询问客人姓名、房号、卡号，并相关记录信息_Use the guest name call the guest使用客人姓氏称呼客人_Welcome the guest immediately after entering the gym客人在进入健身房后立即得到欢迎 _Staff to be able to master the guest requirements of fitness services, and providethe corresponding service guidance员工能够掌握客人要求的健身服务项目，并提供对应的服务指导_Service is an orderly, professional and do not show abrupt or repetition服务是否有序而专业且不显唐突或重复_Keep smiling and friendly attitud