香格里拉仪容仪表.docVIP

Shangri-La Grooming&Deportment 1香格里拉仪容仪表标准The Way We Present the Professionalism of Shangri-La People!表现优雅专业的香格里拉人风范2什么是仪容仪表w人的外表、外貌、穿戴及其人的精神面貌。3仪表的重要性w服饰是人的广告、体现人的品位修养仪表的重要性。在识别系统中，包涵着三大识别要素：视觉、理念、行为，在浅层次上人们往往注意的是视觉观，也就是第一感观。4树立良好的自我形象，才能对外增强吸引力、感召力、信任力。w健全的自我形象意味着生存与发展，人的形象是事业成功与否的关键。5w客人对酒店的第一印象，产生于员工的仪表。w员工在推销产品之前首先遇到的是一个推销自己的问题。w你，代表着香格里拉的形象6The Shangari-La Look香格里拉仪表标准We should start from the从以下各方面做起 face脸部 hair头发 accessories装饰品 hands手部 shoes and socks/ stockings鞋袜 personal hygiene个人卫生7Face脸部8(Female) - 女员工9- Lipstick and blush should be worn in translucent, conservative colours; dark colours should be avoided. Lip liner should match the colour of the lipstick. 唇膏与眼影的色系要协调，请勿使用深色。唇线与唇膏的色调一致。- Mascara should be natural睫毛膏颜色应与眉毛、头发颜色搭配- Wear only clear contact lens只能配戴无色的隐形眼镜10Face脸部(Male) - 男员工- No sideburns and beards不可蓄络腮胡或山羊胡- Clear contact lens只能配戴无色的隐形眼镜11-not too “trendy”简单的发式- Conservative style不宜太过时髦-Fringes must be neat and just touching the eyebrows浏海应梳理整齐，不可超过眉毛-No wispy or frizzy hair不可有细发蓬乱，散落。-No hair highlight, hair must be of natural colour 不可染成杂色，须保持自然的发色-Hair should not cover ears须将头发塞至耳后，露出双耳。-Hair must be styled away from the face and kept neat.头发需梳理整齐，不可遮住脸颊-Hair styles should maintain a fresh appearance throughout an employees shift在工作时间及工作岗位须随时保持发式整齐12Short Hair短发a Hair must be trimmed regularly. 经常修剪头发13MediumLength Hair中长发a For hair length beyond collar, please apply long hair standard.头发长度超过衣领下缘者，请遵照长发的规定14Long Hair长发Hair - male15男员工发型a Hair must not touch shirt collar. 头发长度不可触及衣领a No shaven heads不可剃光头a Wet look or excessive use of hair gel is not permitted请勿过度使用造型液16.Accessories装饰品(Female & Male)-男员工与女员工- For female employees女员工 only one earring at each ear is acceptable一耳只配戴一只耳饰 only stubbed style earrings, should be smaller than ear lobe须配戴贴式耳饰，且不大於耳垂 Necklace must be worn inside the uniform项链不可露出制服外 no visible tattoos are allowed不可露出纹身图案- For male employees男员工 no earrings or visible tattoos are allowed不可配戴耳饰及露出纹身图案17Hands 手部18(Female & Male) -男员工与女员工Hands 手部aClean hands and well manicured 随时保持手部清洁，指甲修剪整齐aWear one engagement/ wedding ring. Ring must be in conservative design只能佩戴一只样式简单的结婚或订婚戒指aSilver, platinum, gold, pearl or diamond are preferred.以银，黄金，白金，珍珠，钻石等材质为宜No bracelet is allowed. 不戴手链Only conventional watches could be worn (SWATCH and color/ cartoon watches are not allowed)只能佩戴一只深色及样式简单的手表，不可佩戴卡通手表aMaintain clean hands and fingernails Fingernails should be well manicured随时保持手部清洁，指甲修剪整齐aFor man, fingernails should not be longer than fingertips男员工指甲不可超过指尖18Attire着装(Female & Male) -男员工与女员工-务必时时佩戴本人的名牌于左胸前-名牌必须干净无破损-随时保持制服干净平整-不可将工服穿出饭店-系好所有纽扣-扎好领带或领结19Shoes, socks and stockings 鞋袜(Female & Male) -男员工与女员工- 脚部不可有任何装饰品- 袜子不可有任何破洞或抽丝。- 务必在更衣柜内多准备一双丝袜/ 袜子- 女员工的袜子应符合部门的标准- 女员工不可穿带有花纹的长袜- 男员工应穿黑色短袜，或遵循部门的标准。- 随时保持鞋面平滑，光亮，干净- 鞋子必须与着装相协调。- 不可穿凉鞋、靴子、运动鞋(工作要求除外)上班。20Personal Hygiene个人卫生 (Female & Male) -男员工及女员工- Perfume must be used in moderation. 适度使用香水或体香剂- Deodorant should be applied when necessary必要时请使用除臭剂- Always maintain fresh breath - especially for gues