新世纪研究生公共英语教材阅读Aunit12b.ppt

UnitTwelve KnowledgeManagementIsaBusinessImperative Explanations Informationrelatestodescription definition orperspective what who when where Knowledgecomprisesstrategy practice method orapproach how Wisdomembodiesprinciple insight moral orarchetype原型 why Definition KnowledgeManagementistheexplicitandsystematicmanagementofvitalknowledge anditsassociatedprocessesofcreation organization diffusion useandexploitation explicit knowledgeisexplicitlyrecognized language documentsetc systematic itistooimportanttobelefttochancevital there slotsofknowledgearound focusonthatwhichisimportantcontentandprocessperspective nounsandverbs Definition 所谓知识管理的定义为 在组织中建构一个量化与质化的知识系统 让组织中的资讯与知识 透过获得 创造 分享 整合 记录 存取 更新 创新等过程 不断的回馈到知识系统内 形成永不间断的累积个人与组织的知识成为组织智慧的循环 在企业组织中成为管理与应用的智慧资本 有助于企业做出正确的决策 以因应市场的变迁 KnowledgeManagementtobeneededinon lineeducation Twomainthrusts Sharingwhatisknowne g bestpracticeInnovation creationandconversion TypicalKnowledgeManagementInitiatives Creationofknowledgedatabases bestpractices expertdirectories intelligenceetc Activeprocessmanagement ofknowledgegathering classifying storingetc Developmentofknowledgecenters focalpointsforknowledgeskillsandfacilitatingknowledgeflowIntroductionofcollaborativetechnologies Intranetsorgroupware群体软件forrapidinformationaccessKnowledgewebs networksofexpertswhocollaborateacrossandbeyondanorganization sfunctionalandgeographicboundariesLearningorganizationinitiatives cultureoflearning individual orgdevelopment Considertheservicesthatatypicalknowledgecenterprovides It identifiessourcesofimportantknowledge bothinsideandoutsidethecompanycataloguesandindexesmaterialsothatretrievalisefficientandeffectivemaintainsandsustainstheknowledgerepository theknowledgebank providesaonestopshopformultipleinformationneedsknowswhocanhelp pointerstopeopleaswellasinformationrunsaclientadvisoryservice offeringexpertiseonsources theiravailability relevance qualityandoverallusefulnesstothebusiness A center savescostsongenericinformationprocessesby economiesofscale savingthevaluabletimeofprofessionalsgainingdiscountsfromsuppliersbecauseofbulkpurchases sourcingonce butdistributingwidelye g viaanIntranetpoolingexpertiseinafewlocationsavoidingduplicationofpurchaseandunnecessaryoverlapreusinginformationandknowledgeindifferentcontextstargetingdistributionaccordingtointerests ratherthanmassdistribution Itcanalsoactasamonitoringpointthatleveragesknowledgefortherestofthebusiness Overtimethecumulativeknowledgeandexpertisewithinacenterhelps alertuserstobusinessopportunitiesandthreatsmakevaluableconnections puttingpeoplewhohaveproblemsintouchwiththosewhohavesolutionsi e knowingwhatweknow createcommunities puttingpeopleintouchwitheachotherwhosharesimilarneedsandaretacklingsimilarorrelatedproblems TextLearning Whatisknowledgemanagement Tobebrief knowledgemanagementistheprocessthroughwhichorganizationsgeneratevaluefromtheirintellectualandknowledge basedassets TextLearning WhatmaybethereasonsfortheestablishmentofKMsystem Ever increasingcompetition Clientrequests Workingmobility Workingenvironment Globalization TextLearning Whatbenefitscancompaniesexpectfromknowledgemanagement FosterinnovationbyencouragingthefreeflowofideasImprovecustomerservicebystreamliningresponsetimeBoostrevenuesbygettingproductsandservicestomarketfasterEnhanceemployeeretentionratesbyrecognizingthevalueofemployees knowledgeandrewardingthemforitStreamlineoperationsandreducecostsbyeliminatingredundantorunnecessaryprocesses TextLearning Whattechnologiescansupportknowledgemanagement Knowledgemanagementtools knowledgerepositories expertiseaccesstools e learningapplications discussionandchattechnologies synchronous同时的interactiontools andsearchanddataminingtools Assignment ReviewUnit12 PreviewUnit13 Exercises 工作流程 Process VocabularyQuiz Priority oraseniorplace precedenceArrogant haughtyDesireeagerly covetExpressionofadmiration approval etc eitherinwordsorbyaction complimentPoliteandkind markedbygoodmannersandrespectforothers courteous VocabularyQuiz Personsofhighrank titleorbirthasaclass nobilityNotbeingseeneasily notremarkably inconspicuouslyCalmandseriousmannerorstyle dignityDeclare professMatching related corresponding VocabularyQuiz Makelowerinvalue poorerinquality character etc debasePersonwhocompeteswithanother rivalGivingsmalldetails minutelyInagreement harmoniousTheformwhichshowstheuseoftheverbtoexpressacommand imperative VocabularyQuiz Supremeruler monarchFollowingwhathasbeencustomary traditional conventionalStateofbeingsuccessful prosperityBesuretohappen inevitablyDismissofficially expel VocabularyQuiz Ofmanagementofacountry saffairsbyitsagentsabroad diplomaticRulesforformalrelationsorpolitesocialbehaviorsamongpeople inaclassofsocietyorprofession etiquetteThequalityofgivingfreely nobilityofmind greatnessofheart generosityFormalagreementmadeandsignedbetweennations treatyBring