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Windchill11PerformanceAdvisor,AsaleadingIoTvendor,PTCstechnologyistransformingthewayourcustomerscreate,serviceandsupportproductsbycapturingrich,actionabledataPTCisusingthatsametechnologyplatformtochangethewaywedevelopandsupportourownsoftware,SmartConnectedProducts,CustomerProblemStatements:MaintainsystemrunningatoptimalperformanceReactiveapproachtoaddresssystemissuesDifficultymonitoringsoftwarelicenseutilizationHowdoesmysystemcomparetoothers?,ManagementofPTCWindchill,ThePTCApproach,Increasedend-userproductivityDecreaseITcostofmanagingPTCApplicationsReducedincidentrates,PerformanceAdvisorforPTCWindchill,VoluntaryOpt-inpolicy,dataencryptionandone-wayrandomizeduserdatatomaintainPrivacy,ProactiveSupportdeliveringTechnicalSupportrecommendations,maximizingperformance,up-timeandidentifyingpotentialissues,ContinuousdeliverymodelviaSaaSofferingenablesPTCtoperiodicallydelivernewcapabilitieswithoutrequirementofacustomerupgrade,ConfigurableDashboardtohelpmonitorsystemsconfiguration,usageandpeercomparisons,LicensemonitoringtoolsprovideunderstandingofsystemusageandhelptoensurelicenseCompliance,PerformanceAdvisorforPTCWindchillArchitecture,PTCSupport,CustomersPTCWindchillServers,PTCWindchillAdministrator,5,PerformanceAdvisorforptcWindchillcapabilities,ConfigurableDashboardAdd/RemoveGadgetsSetupaviewmostappropriatemonitoringyoursystemsHeads-upDisplayGadgetsprovidehigh-levelsysteminformationLatestTSrecommendationsDisplayinformationformultipleWindchilserversDrill-downformoredetailsClickgadgetsformoregranularreporting,Customtailorsetupbyaddingaddlgadgets,Togglebetweenconnectedserverreports,First-levelinformationalreportsonPTCWindchillservers,Clicktodrill-downtonextlevelofdetailandreporting,ClicktonavigatebetweendifferentPTCproductPerformanceAdvisors,PerformanceAdvisorforptcWindchillcapabilities,DetailedreportingProvidesnextleveldetailsforanalyzingsystemhealth,usage,andmetricsDynamicfilteringFilterdatabasedondaterangesApplyactivefilterstoreportsBreadcrumbNavigationIndicateswhereyouarecurrentlyHowyougotthereQuicklynavigateback-and-forth,Breadcrumbs,Filteringtools,Drill-downintomoredetailedreports,PerformanceAdvisorforptcWindchillcapabilities,ContinuousdeliverySaaSapproachNewGadgets/capabilitiesdeliveredovertimeFlexibilityPersonalizeyourdashboardtoshowreportsofmostinterestOnlysharethedatayourcompanyismostcomfortableinsharingPrivacyUserinformationisanonymizedOnlyyouhaveaccesstoyourdataGenericinformationaggregatedforpeercomparisonreports,NewGadgetsdelivery,PeerComparisons,NewTechnicalSupportRecommendations,Configuredashboardtoyourliking,PerformanceAdvisorforptcWindchillcapabilities,WindchillServerSetupEnableatInstalloptionPost-installopt-inoptionSetupcommunicationProvideSCNandAdmincredentialsTestdatatransportconnectionConfigureDataSharingSelectdatatypesPrescribefrequencyofdatatransfer,SiteUtilitiesPerformanceAdvisorforPTCWindchill,OptIn,Send-abledatatypes,Setupfrequencyandenable/disabledatatypes,Evaluatenatureofdatatobesentbeforeoptingin,Configurecredentialandvalidateandtestconnection,Howtogetit,GotoyourPTCeSupportportalSelectthe“MyCompany”tabClickonthe“AddPortlet”buttonandchoose“MyConnectedPTCProducts”RequiresPTC.COMcredentialsActiveWindchillSCNpairedwithSupportAdminprivilegesforagivenuserrequired.AbletoAccessallconnectedWindchillserversundercommonSCNProductionPre-productionTest,Security&PrivacyUserprivacy-UserIDinformationisrandomizedusingakeylessone-wayhashpriortotransmissiontoPTCDataTransmissionconnectionismadeoverSSL(port443)DataSecurity-dataresidesonasetofPTCserverswhereitishostedandprocessed.Theserverssecurityisrigorouslycontrolledwithlimitedaccess.AvailableforallActiveSupportcustomersrunning:Windchill11F000andhigherWindchill10.2M0030*(avail.Jan.2016)Windchill10.2M020*(avail.Feb.2016),*RequiressoftwarepatchdownloadablefromPTC,Performanceadvisorforptcwindchill,Vision,Futurelookinginformation.Subjecttochangewithoutnotice.2015PTC,Windchill-Creocross-productreportingBusinessProcessAssessmentandBenchmarkingNotificationsandAlerts,Windchill10.2SupportPTCSystemMonitorPluginAdditionalGadgetsSystemInformationPeerComparisonsTSRecommendations,AdditionalTSRecommendationsAdditionalLicensemonitoringFeatureUsageandAdoption,2016,Windchill11.0SupportBasicLicensemonitoringSystemInformationReporting,R1,Jan,R1.1,R2(Athens),Jun,R3+,R1.2,Summary,BenefitstoWindchillAdministrators,Performanceadvisor,“WiththisnewSupporttooltheanswersaregoingtocometomeandImnotgoingtobedoingasmuchwork.ThePerformanceAdvisorandaconnectedSupportstrategyaregoingtobeagamechangerforadministratingPTCproducts.”-MikeBosworth,PLM/CADAdmin,BAESystems,“Itsanicestepforwardasitllallowustopinpointproblemssooner,seetrends,andreacttopotentialissuesmoreefficientlywiththelimitedresourcesthatwecurrentlyhave.Thesetoolsallowustobeproactiveratherthanreactive,furtherreducingthetotalcostofownershiptothecompanyandensuringtheendusershavetherighttoolsattherighttime.”-LeeHughes,GlobalCAD/PLMAdmin,KohlerCo.,“PerformanceAdvisorforPTCCreoisagreattoolforidentifyingandcompilingthedatathatmanagementneedstomakedecisionsaboutsoftwareupgradesandnewmaintenancereleases.”-RogerCrill,CADAdministrator,ManitowocCranes,*linktoPerformanceAdvisorforPTCWindchillDashboard,AdditionalInformation,PerformanceAdvisorforPTCWIndchill*WhatisPerformanceAdvisorforPTCWindchill()HelpCenterPerformanceAdvisorforPTCWindchillPTCCommunityforPerformanceAdvisorforPTCWindchillFAQPerformanceAdvisorforPTCWindchillSecurityandPrivacyFAQforPerformanceAdvisorforPTCWindchillLegalPoliciesPTCDiagnosticToolsPTCPrivacyPolicy,WindchillSystemInformationDateandTimeServiceContractNumber(SCN)WindchillAdminemailaddressWindchillServerGUIDOperatingSystemVendor,ReleaseandArchitecturePhysicalandSwapMemoryAvailableMemoryUsedMemory#ofServerManagers#ofMethodServers/BackgroundMethodServersJavaVendorJavaVersionJavaArchitectureJavaHeapAllocatedJavaHeapUsedJavanon-HeapAllocationJavanon-HeapUsedWindchillVersionFILEVAULTSIDHostAllocatedStorageRemainingStorage,WindchillConfigurationClusterNodesDatabasevendorandreleaseLdapVendorandreleasePREFERENCESPreferenceNamePreferenceValueLicenseUsageReportSCNGUIDDateandTimeRegisteredUserCountActiveusercountDeletedusercountDe-ActivatedUserCountLicenseGroupIDLicenseGroupNameLicenseGroupUserCountUsageDateUsageCountEncryptedUserIDProductlicenseusageFirstandlastaccessdate,DatacollectionDetails-percategory(1of2),StatisticandvariablePerformancedataMayincludeuserIDsIPaddressHostnameRequestIDProcessIDCLIENTINFORMATIONOSVendorandreleaseWebBrowserTypeWebBrowserCountWindchillDatabaseStatisticsSCNGUIDDateandTimeTableandcolumnnamesRowcountso
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