跨文化交际Unit 5 Nonverbal Communication.ppt

Unit5NonverbalCommunication,Thereislanguageinhereyes,hercheeks,herlips.-Shakespeare,Weregoingto,Realizetheimportanceofnonverbalcommunication;Illustratethedifferentmeaningsofgesturesindifferentcultures;Discusstimelanguage,spacelanguageandparalanguage.,Discussions,1.Whatpeoplesaywiththeirbodylanguagesisapowerfulformofcommunication.2.Whatisacceptableinoneculturemaybecompletelyunacceptableinanother.3.Somenonverbalcommunicationsareambiguouseveninthesameculture.,BillistheManagingDirectorofanAmericancompanyinChina.Recently,WangGang,oneoftheChinesemanagersmadeamistakeatworkthatcausedsomefinancialloss.Enteringtheoffice,hesmiledbeforespeaking.“”hesaid,wearingthesmileallthetime.Billdidntaccepttheapologyandsaidangrily,“Youdontlooksorryatall.Ifyourereallysorry,howcouldyoustillsmile?”,王万鹏因向国安球迷竖中指难逃重罚,TrueorFalse,Verballanguagecouldalwaysbeexpressiveenoughtorevealwhatonethinks.Nonverballanguageonlyincludeonesfacialexpressions,andotherbodymovements.Nonverbalcommunicationismoreaccurate,honestthanverbalcommunication.,Howimportantisit?,Inhumanintercoursethetragedybeginsnotwhenthereismisunderstandingaboutwords,butwhensilenceisnotunderstood.(HenryDavidThoreau)Donotthemostmovingmomentsofourlivesfindusallwithoutwords?(MarcelMarceau,theFrenchartistofdumbshow),Whatswrongwiththisposter?,ItwasthisposterthatmadethefilmbannedinThailand.Why?,ImportanceofNonverbalCommunication,1988年在洛杉矶，一个来自泰国的演员杀害了一名29岁的老挝人，被判犯有二级谋杀罪。那位演员在一家深夜营业的泰国卡巴莱演唱，这时一位老挝人，把脚搁在一把椅子上，鞋底对着这位演员。当时是卡巴莱打烊的时候，那位演员跟踪了那个老挝人并把他杀了。为什么？东南亚人认为，给别人看鞋底或把鞋底对着别人是对该人表示极大的侮辱。(美罗杰E阿克斯特尔：身势语，上海译文出版社，1998。),CzarNicholasIIwascrownedin1896.LiHongzhang,theGovernor-GeneralofZhili,wasinvitedtoattendtheceremonyastherepresentativeoftheQinggovernment.Atthereceptionaftertheceremony,theCzarinastretchedoutherhandtowardLitobekissedaccordingtothecurrentEuropeancustom.,ThinkingthattheCzarinawasdemandingapresent,hehurriedlytookofffromhisownfingerthediamondringandrespectfullyplaceditintheCzarinashand.AsshedidnotthinkitfittoaskLiforanexplanation,shecouldonlyputtheringonherownfingerandstretchedoutherhadagain.AtthisLibegantocurseunderhisbreath.,Whyisnonverbalcommunicationimportant?,DefinitionofNVC,NVCisaprocessinwhichcommunicatorsusethenaturalfeaturesoftheirbodiestodeliverinformationandexpressspecificmeaningtotheothercommunicator.Nonverbalcommunicationisthecommunicationwithoutwords.,DefinitionofNVC,Narrowlyspeaking,nonverbalcommunicationreferstointentionaluseofnonspokensymboltocommunicateaspecificmessage.（运用非言语符号传达特定信息的交际行为。）Broadlyspeaking,thetermcanbedefinedtorefertoelementsoftheenvironmentthatcommunicatebyvirtueofpeoplesuseofthem.（人们交际时运用的环境因素。）,DressLanguage,金日成曾经说过，“裤子是男人穿的”。所以在朝鲜，无论春夏秋冬，朝鲜妇女都会响应领袖号召，坚决只穿裙子，不穿裤子。2009年，朝鲜劳动党机关报劳动新闻在题为穿着应方便且好看的报道中，建议女性们穿“端正的裤子”，并一条一条列举了“可以穿的裤子”和“不该穿的裤子”。朝鲜女性俗称男人为“裤子”。（天涯社区，2011-10）,Seatinglanguage,StudyAreas,TimelanguageSpacelanguageBodylanguageParalanguage,StudyAreas,TimeLanguageSpaceLanguageBodyLanguageParalanguage,Timeorientation,Timesystem,Bodydistance,Bodytouch,Facialexpressions;eyebehavior,Gesture;posture;stance,Appearance,volume,speed,pause,silence,Punctuality,Insomeculturesitsassumedthatabusy,importantpersonshouldcomelate.IsitsoinChina?Howisyourunderstandingof“不见不散”?,TimeOrientations,Bettystayedwithoneofherrelativesfortwoweekendsbutdidntenjoyherself.Shefoundithardtospendhertimetherebecausesheneverknewwhatwasexpected.Shewasnotsurewhethershecouldstayinbedlatebecausesheneverknewwhatwasplannedforthenextday.,TimeOrientations,Whatdoyouthinkofcarefulplanningforbusinessconferences,personalinterviews,andgroupmeetings?Whatsyouropinionofsomeculturesseeminglackofplanning?Whatdoyouusuallyplancarefullyinadvance?,MonochronicandPolychronicClassifications,SpaceandDistance,QiuhadlivedintheU.S.for10yearsbeforeshecamebacktoworkinChina.Oneday,shewaswaitinginaqueuetowithdrawmoneyfromanATM.Sheconsciouslykeptacertaindistancebetweenherandthemanbeforeher.However,theoldmanstandingbehindherconsistentlyaskedhertomoveforwardanddidntliketohavemuchspaceleftbetweenanytwocustomerswaitingtouseATM.,SpaceandDistance,Questions:WhydoyouthinktheChineseareaccustomedtobeingclosetoeachotherwhenqueuing?Whatdoyouthinkof“personalspace”?Doesitvaryfromculturetoculture?Ifso,how?,SpaceandDistance,ArethefollowingcasestrueinChina?Introvertsmaintainslightlygreaterdistancesthanextroverts.Pairsofwomenstandclosertotalkthandopairsofmen.Whenstudentssitinrows,thoseinthecenterhavemoretosaythanthoseattheside.Whentwopeopleexpecttocompete,theywillsitoppositeoneanother.,SpaceLanguage,Bodydistance,Interpersonalrelationship,personality,Culturalstyles,PersonalBubble,Gesture,FacialExpressions,Surprise,?,Laugh,“OneisthedifferentmeaningsoflaughterinChinaandAmerica.WhenanAmericanisparkinghisbicycle,forexample,andthebicycleaccidentallyfallsover,hefeelsembarrassedathisawkwardness,andisquiteangeredandhumiliatedwhenChineseonlookerslaugh.”,EyeContact,“Yourlipstellmeno,no,buttheresyes,yesinyoureyes.”Question:Whatdoesitmeanifthereisnoeyecontactindifferentcultures?,今年大选期间，一张副总统拜登与奥巴马拥抱的照片令奥巴马的竞选顾问着实捏了一把汗。因为在这场竞选集会上，拜登竟然戴了一副墨镜！不光是总统候选人，美国的其他政治家也会尽量避免在公众场合戴墨镜。大选专家帕克盖克说，“如果政治家用墨镜遮住自己的眼睛，民众对其的信任感就会下降。”（凤凰网2012-11-2）,Smell,AmedicaldoctorfromSaudiArabiawascompletinganinternshipinahospitalinthesouthernUnitedStates.ProblemsarosewhenthepatientsrefusedtohavetheSaudidoctorexaminethem.Interviewswithpatientsrevealsthathesmelledbadandhebreathedonthepatients.,SilenceinDifferentCultures,SilenceisnegativelyvaluedCultures:Jewish,Italian,Greek,ArabandAmericanculturesSi