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1、dont say that others are not treating you badly and make you angry, but you are not self-cultivation enough, and you cant be detached.悉心整理祝您一臂之力(word文档/a4打印/可编辑/页眉可删)service agreement 1.definition.abcshallmeanabc(china)electronics,ltd.customershallmeanthecustomernamedintheagreement;andproductshallco
2、llectivelymeantheequipmentandsoftwarewhichabcandcustomeragreetobeservicedpursuanttothisserviceagreement.suchproductislistedonthefirstpageofthisagreement.2.acceptance.thetermsandconditionssetforthonalltwelvepagesofthisagreementisanoffertopurchaseservicebycustomerwhichshallbecomeaserviceagreementwhena
3、cknowledgedinwritingbyabcsservicedepartment;andthebanking,negotiationorotheruseofanypaymentshallnotconstituteanacceptancebyabc.itisagreedthatserviceshallbeprovidedonlyonthetermsandconditionscontainedinthisagreement.abcshallnotbeboundbytermsandconditionsincustomerspurchaseorderorelsewhereunlesse_pres
4、slyagreedtoinwriting.bothpartiestothisagreementagreethatuponacceptancebyabcsservicedepartment,abcsinterestintheagreementisassignedtoabc,inc.(minc).3.servicedefinedabcagreestoprovideserviceforthecustomerfortheproductlistedonthefirstpageofthisagreement.suchproductsshallbeservicedaccordingtothetermsand
5、conditionsonalltwelvepagesofthisagreement(service).theserviceshallbeginandendonthedatessetforthonthefirstpageofthisagreement.abcshallalsoserviceotherproductmanufacturedbyminc.ormincssubsidiariesandpurchasedbycustomerduringthetermofthisagreementonthesametermsandconditionssetforthinthisagreementatthet
6、hencurrentservicefeesforsuchproduct.upondeliveryofsuchotherproducttocustomer,servicefeesforserviceofsuchotherproductshallbeaddedtothebillingcyclefollowinge_pirationofthelaborwarrantyonsuchotherproduct.intheeventofloss,damage,theftorremovalfromserviceofanyproduct,customershallimmediatelyreporttheloss
7、,damage,theftorremovalinwritingtoabc.inthisevent,customersobligationtopayservicefeeswithrespecttoanysuchproductshallterminateattheendofthemonthinwhichabcreceivessuchwrittenreport.mobileproductshallberemovedandreinstalledindifferentvehiclesatcustomersrequestfortheservicefeeineffectatthetimeofcustomer
8、srequest.thisagreementdoesnotincludeserviceofanytransmissionline,antenna,towerortowerlighting,unlesssuchworkisdescribedonthefirstpageofthisagreement.serviceshallincludethelaborandpartsrequiredtorepairproductwhichhasbecomedefectivethroughnormalwearandusage.thisdoesnotincludeconsumableandtheirinstalla
9、tion.servicedoesnotincludetherepairorreplacementofproductwhichhasotherwisebecomedefective,including,butnotlimitedto,damagecausedbyaccidents,physicalorelectronicabuseormisuse,actsofgod,firesorothercasualty.serviceperformedfornon-coveredrepairsshallbebilledatabcsabovecontractrateapplicableforsuchservi
10、ce.productundercontractmustbemaintainedinenvironmentalconditionsassetforthintheproductspecificationsanddamageresultingfromenvironmentalconditionsnotconformingtothespecificationsisnotcoveredbythisagreement.wheretelephonelinesandproductareusedinconjunctionwithabcmaintainedproduct,abcshallhavenoobligat
11、ionorresponsibilityforsuchtelephonelinesorproductbutshall,uponrequest,assistthetelephonecompanyinrepairingsuchuponpaymentattheappropriateabovecontractrate.customershallindicateonthefirstpageofthisagreementanyproductwhichisintrinsicallysafesothatappropriatepartsandproceduresmaybeusedtomaintainsuchsta
12、tus.atthee_pirationoftwelve(12)monthsafterthecommencementofservicehereunder(oranytimethereafter),ifproductcannotinabcsopinionbeproperlyoreconomicallyrepaired,because(butnotlimitedto)e_cessivewear,deteriorationorunavailabilityofparts,abcatitssoleoption,uponthirty(30)dayspriorwrittennoticetocustomerse
13、ntbycertifiedmail,mayeither:(1)removesuchproductfromthisagreement;or(2)mayincreasethepricetoservicesuchproduct.customershallhavethirty(30)daysfromreceiptofnoticeofpriceincreasetoobjecttosuchincrease.ifcustomerproperlyobjectstosuchincrease,abcshallthenhavetheoptiontoremovesuchproductfromcoveragebythi
14、sagreement.customersobligationtopayservicefeeswithrespecttoproductremovedfromthisagreementshallterminateattheendofthemonthduringwhichsuchproductisremoved.theproductshallbeservicedbyabcinaccordancewiththefollowingstandards:(i)abcpartsorpartsequalqualityshallbeused;(ii)theproductshallbeservicedatlevel
15、ssetforthinabcsproductmanuals;and(iii)routineserviceproceduresprescribedfromtimetotimebyabcforitsproductshallbefollowed.5.timeandplaceofservice.serviceshallbedoneatthelocationspecifiedonthefirstpageofthisagreement.whereserviceistobeperformedatthelocationoftheproduct,customershallfurnishshelter,heat,
16、lightandpowerattheselocations,customershallnotifyabcimmediatelyofproductfailure,allowabcfullandfreeaccesstotheproduct,andcooperatefullywithabcinabcsservicingoftheproduct.waiverofliabilitybyabcagainstcustomerorotherrestrictionsshallnotbeimposedbycustomerasasiteaccessrequirement.customershallallowabcf
17、ullandfreeaccesstotheproduct.customershallallowabctousenecessarymachines,communications,facilities,featuresandotherproduct(e_ceptasnormallysuppliedbyabc)atnocharge.mobilesandremovableproductshallbedeliveredbycustomertotheabcservicecenterindicatedonthefirstpageofthisagreement.hoursofserviceunderthisa
18、greementshallbethenormalworkinghours,e_cludingholidays,ofabcsservicecenterunlessotherwiseindicatedonthefirstpageofthisagreement.6.payment/ta_es.eachpaymentisdueonorbeforethedatesetforthonthefirstpageofthisagreement.abcmayterminatethisagreementbygivingcustomerten(10)daysnoticebycertifiedmailifcustome
19、rdefaultsinitspaymenttoabc.customershallreimburseabcforallpropertyta_es,salesanduseta_es,e_ciseta_es,andtheta_esorassessmentsnoworhereafterimposedbyauthorityofanynationalorlocallaw,ruleorregulationwithrespecttotheserviceoftheproducte_ceptincometa_esorotherlegallyreimbursableta_esofabc.7.righttosubco
20、ntract.abcshallhavetherighttosubcontractinwholeorinparttheservicecalledforbythisagreement.abcshallnotifycustomerofthenameandaddressofeachsubcontractor.8.revisionoffees.priortoananniversaryofthee_pirationdateindicatedonthefirstpageofthisagreement,abcmayrevisetheservicefeessetforthonthefirstpageofthis
21、agreementbygivingcustomerwrittennoticeoftheamountoftheincreaseatleastsi_ty(60)daysinadvanceofthatanniversarydate.uponreceiptofanysuchnotice,customermayterminatethisagreementonthee_pirationdateoranyanniversaryofituponthirty(30)dayspriorwrittennoticetoabcsentbycertifiedmailtotheaddressindicatedinthisa
22、greement;otherwisethenewfeesshallbecomeeffectiveontheanniversarydate.intheeventofsuchtermination,allaccruedandunpaidchargesshallbedueandpayableimmediatelyupontermination.9.automaticrenewal.afterthee_pirationdateindicatedonthefirstpageofthisagreement,thisagreementshallcontinueforsuccessiveadditionalp
23、eriodsofoneyear,providedthateitherabcorcustomermayterminatethisagreementonthee_pirationdateoranyanniversaryofituponthirty(30)dayspriorwrittennoticetotheotherpartysentbycertifiedmailtotheaddressindicatedinthisagreement.10.interruptionofservice.customershallnotifytheservicingagencyintheeventofthefailu
24、reofanyproduct.iftheservicingagencyfailstorepairtheproductwithinareasonabletime,customershallnotifytheabcofficedesignatedbyabc.aftersaidnoticefromcustomertotheservicingagencyandtotheabcofficedesignatedbyabc,abcshallbeliableforanyinterruptionorinterferenceaffectingtheuseortransmissionthroughtheproduc
25、tmaintainedtothee_tentofaprorataallowancebasedonthemonthlyservicefeeforthetimesuchinterruptionorinterferenceisattributabletothefaultofabcoritssubcontractor.abcdoesnotassumeandshallhavenoabilityunderthisagreementforfailuretoprovideordelayinprovidingservicefortheproductduedirectlyorindirectlytocausesb
26、eyondthecontrolofabc,including,butnotrestrictedto,actsofgod,actsofthepublicenemy,actsoftheprc,theunitedstates,anystate,territoryoftheunitedstates,oranypoliticalsubdivisionoftheforegoing,orthedistrictofcolumbia,actsoffailuretoactofthecustomer,itsagents,employeesorsubcontractors,fires,floods,casualty,
27、epidemics,quarantinerestrictions,strikes,freightembargoes,andunusuallysevereweatherconditionsordefaultsofabcsubcontractorsduetoanysuchcauses.11.warrantylimitations.e_ceptasspecifiedinthisagreement.abcdisclaimsallwarranties,e_pressorimplied,including,withoutlimitation,theimpliedwarrantiesofmerchantab
28、ilityandfitnessforaparticularpurpose.innoeventshallabcbeliableforincidentalorconsequentialdamagestothefulle_tentsuchmaybedisclaimedbylaw.12.srrcormptandothergovernmentmatters.althoughabcmayassistinpreparationofthesrrcormptlicenseapplication,customerissolelyresponsibleforobtaininganylicensesorotherau
29、thorizationsrequiredbythestateradioregulatorycommission(srrc)orministryofpostandtelecommunication,oranyothernationaland/orlocalgovernmentalagency.customerissolelyresponsibleforcomplyingwithapplicablesrrcormptrulesandregulationsandtheapplicablerulesandregulationsofanyothernationaland/orlocalgovernmen
30、talagency.neitherabcnoranyofitsemployeesisanagentofcustomerinsrrcormptorothergovernmentalmatters.abc,however,mayassistinpreparationofthesrrcormptlicenseapplicationatnochargetocustomer.13.entireagreement.customeracknowledgesthatithasreadandunderstandsthetermsandconditionsoftheagreementandagreestobebo
31、undbythem,thatitisthecompleteandconclusivestatementoftheagreementbetweenthepartiesandthatthisagreementsetsforththeentireagreementandunderstandingbetweenthepartiesrelatingtothesubjectmatterhereofandallunderstandingsandagreements,oralandwritten,heretoforemadebetweenabcandcustomer,aremergedinthisagreem
32、entwhichalonefullyandcompletelye_pressestheiragreement.14.amendment.nomodificationoforadditionstothisagreementshallbebindinguponabcunlesssuchmodificationisinwritingandsignedbytheabcdivisionservicevicepresidentauthorizedtomakesuchrevisionsandanauthorizedagentofcustomer.15.validity.ifanytermorprovisionofthisagreementshalltoanye_tentbeheldbyacourtorothertribunaltobeinvalid,voidorunenforceable,thenthattermorprovisionshallbeinoperativeandvoidinsofarasitisinconflictwithlaw,buttheremainingtermsandprovisionsofthi
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