家乐福评分状况表

1、copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)1/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarre

2、four nb of monday1referenceshcj04611-02 supplier factory audited nameningbo aolbea oral care products co., ltd. address no.26 chaoyang north road, west zhengxiang village, zhengxiang, yuyao city, zhejiang province, china location / countryyuyao /china business licence / gps location 330281000075917

3、/yuyao city, zhejiang province, china contact / position / functionmr. gu yi hong / management representative tel / mobile / fax / email tel:86-574-62291690/ mobile: fax: 86-574-62294590 / email: productselectric toothbrush number of employees94 refer to factory profile principal ord

4、ering audit namecarrefour company identification contactstphanie mathey tel / mobile / fax / emailstephanie mathey stephanie_m ics member company (only if the principal is not an ics member company) yes audit conducted type of auditunannounced 1st follow up audit company nameintertek testing service

5、 auditor-s name-sbetty lu audit date-s / nr. of man-daysjuly 20, 2010 / 1 manday time of arrival on site / leaving9:10 time in and 16:30 time out location / countryshanghai / china contactms.nikita zhang tel / mobile / fax / emailtel: 86-21-61815399 / fax: 86-21-61815359 / n name and position of per

6、sons attenting the closing meeting mr. gu yi hong / management representative anaudit summary rating remarksrating of previous audit, %code 0. documentation, mgmtxxxxxx 1. child labour80%b 2. forced labour100%b 3. discrimination100%b 4. disciplinary practices100%b 5. freedom of association0%d 6. wor

7、king hours, overtime-60%d 7. remuneration, benefits-36%d 8. health, safety81%b overall rating (automatic calculation) 46%c rating of factory (new : automatic calculation) (a or b or c or d) d a : outstanding b : acceptable c : un-acceptable d : critical copyright 2005 by fcd ics/questionnaire/ rev 1

8、9 (19-04-2010)2/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constr

9、uctive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear nb of employees interviewed an

10、d % refer to total as per factory profile nb% n and type of docs/records checked photos/docs attached with separate explanations additional reporting documents issued factory profile corrective action plan alert notification (automatic calculation)no previous social audits passed by factory on behal

11、f ics members : audit dates/ company but without indication of principal for other social schemes : whichever information available narrative summaryprincipal audit conclusions related to gen. circumstances - management attitude - presence at closing meeting - refused cap - full factory tour allowed

12、 employees interviewsage 18 : . - intervieesprofilesex male : .female. (age, background, function, backgroundjunior high school or less : senior high school : . male/female) function - workers attitude during interview - workers attitude at work - satisfaction regarding working conditions documentar

13、y checks constructive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear copyright 2005

14、by fcd ics/questionnaire/ rev 19 (19-04-2010)3/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of mond

15、ay1referenceshcj04611-02 constructive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear

16、 additional observationswe expect the auditors to give their personal feeling and provide as example : informations too sensitive to be inserted in the cap concerns which cannot be evidenced attitude of management strong feeling of double books or falsified records sensitive issues which could not b

17、e discussed during the closing meeting because of a potential risk to workers. the principal remarks should also be incorporated into the narrative summary of the audit report. the auditor needs to write full explanations on particular situations encountered during the audit such as attitude of mana

18、gement representatives and employees, current production level, production processes running / interrupted, number of employees on site etc which are relevant for the understanding of the audit findings. copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)4/22 audit questionnaire - confident

19、ial city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constructive not constructive yes no yes no yes no natur

20、alseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear as 0. documentation and management of local labour law compliance nquestionsinfo

21、rmation 0.1 which mgmt systems have been implemented ? which certifications obtained ? 0.2 which mgmt representatives are informed + responsible for legal compliance ? 0.3 how is compliance of suppliers / subcontractors ensured ? 0.4following documents/records are available for auditing: they should

22、 cover at least the entire previous 12 months allowing random sampling for the documentary checks.yesnoinformation work + safety instructions employee contracts apprentices contracts id cards (in copy) salary records wage slips time cards piece rate records production records employee association me

23、eting reports business licence equipment inspection certificates machine maintenance reports safety training reports accidents register production unit construction approval given by the local authorities or building licence. others : 0.5 is the management familiar with the applicable regulations +

24、ics code commitments 0.6 is a procedure implemented to ensure updating of regulations on employment, remuneration + safety requirements ? 0.7 are the legal postings and duties (work instructions, warning signs etc) in local language ? 0.8 are the information indicated in the factory profile complete

25、 + correct as per opening management meeting + cross checking during the audit ? 0.9 worker turnover in the passed two years (workers and management). average time of presence in the factory (workers and management). copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)5/22 audit questionnair

26、e - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constructive not constructive yes no yes no

27、 yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear additional information to questions above and on audit circumstance

28、s : as 1. child labouralert notification rating %80%rating codeb information on local laws x what is the legal minimum age applicable for this factory ? prc labour law article 15, factory should not employ persons under the age of 16 years. x what are the legal restrictions for young workers (up to

29、18 years old) as regard type of work, working hours, overtime, night work, safety, etc ? 1. prc labour law article 64, no juvenile worker shall be arranged to engage in work down the pit of a mine, work that is involves poisonous or harmful substances, work with grade iv physical labour intensity as

30、 stipulated by the state, or other work that they should be avoided. 2. regulations for the special protection of juvenile workers (document no. 498) article 6, employers should provide, according to the following requirements, regular health examination: a) before the juvenile worker begins working

31、 at the enterprise; b) after the juvenile worker has worked for one full year; c) when the juvenile worker has reached 18 years of age and has not had a physical examination in the previous six months. 3. regulations for the special protection of juvenile workers (document no.498) article 9, employm

32、ent of juvenile workers should be registered. 4. regulations for the special protection of juvenile employees (document no. 498) article 10, employer should provide occupational safety and health education and training as well as health examination to juvenile employees before they work. and their r

33、elated fees should be paid by the employer. 5. regulations for the protection of employment of jiangsu province article 32, no employing units shall be allowed to recruit juveniles under the age of 16. for juvenile workers under the age of 18, employing units shall not assign them in work down the p

34、it of a mine; work that is involves poisonous or harmful substances, work with grade iv physical labour intensity as stipulated by the state, or other work that they should be avoided; no overtime work allowed for juvenile workers under the age of 18. xinformation on the factory x how many young wor

35、kers are employed + in which functions + what is their current age ? x has the factory been inspected by official authorities ? by whom? when ? results ? critical questionsyes/no/na evidence / explanations yes=d= critical violationno = b 1.1 does the audit highlight current use of children below the

36、 legal minimum age ? explain circumstances + provide evidences (confidential sources must be respected) nob compliance questions yes/no/nayes = b / no = c=un-acceptable / na = not applicable 1.2 is an employment policy implemented to prevent child labour ? how ? yesb 1.3 is the age of young workers

37、checked ? how ? yesb 1.4 are documents indicating the age kept on record ? which ones ? yesb 1.5 are the working conditions for young workers in compliance with local law ? noc 1.6 are the apprentices working conditions (contract terms, tasks, actual working hours) compliant with local regulations ?

38、 nana best practice observationsyes/no nona copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)6/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit

39、date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constructive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided

40、well classified partial records available messy / not clear child labour : additional information to questions above child labour : report on other non-conformities child labour : remarks on special circumstances child labour : recommended corrective actions copyright 2005 by fcd ics/questionnaire/

41、rev 19 (19-04-2010)7/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 c

42、onstructive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear as2. forced labouralert n

43、otification rating %100%rating codeb information on local laws / factory x does the factory employ migrant workers ? if so, under which applicable authorization ? 1. employment contract law of the peoples republic of china article 9, when an employer hires an employee, it shall not detain his identi

44、ty card or other certificates, nor may it require him to provide a guaranty or collect property from him under any other excuse. 2. employment contract law of the peoples republic of china article 31, an employer shall strictly execute the criterion on labour quota, it shall not force any employee t

45、o work overtime or do so in a disguised form. if the employer arranges overtime work, it shall pay the employee for the overtime work under the relevant provisions of the state. x does the factory employ prisoners ? if so, under which applicable authorization ? x how many security staff are employed

46、 ? for which purpose ? under in-house or external contract ? critical questionsyes/no/na evidence / explanations yes=d= critical violationno = b 2.1 does the audit highlight forced labour ? specify violation i.e. financial bondage, retention of original documents of employees etc. nob compliance que

47、stions yes/no/nayes = b / no = c=un-acceptable / na = not applicable 2.2 are all workers employed with applicable authorizations ? if not, specify details of violation: yesb 2.3 no deposit is required or the amount is justified + reasonable ? specify amount + what is the reason for ? yesb 2.4 are em

48、ployees free to leave at end of working shift ? yesb 2.5 can employees resign from the company at their option ? without any prejudicial consequences ? yesb best practice observationsyes/no nona forced labour : additional information to questions above forced labour : report on other non-conformitie

49、s forced labour : remarks on special circumstances forced labour : recommended corrective actions copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)8/22 audit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 ju

50、illet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constructive not constructive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesi

51、tantconfidentstressed yesno complete records provided well classified partial records available messy / not clear as3. discriminationalert notification rating %100%rating codeb information on local laws / culture x which kind of segregation is customary in the culture of this province / country ? e.

52、g.by gender x what kind of legal protection of pregnant women ? critical questionsyes/no/na evidence / explanations yes=d= critical violationno = b 3.1 does the audit highlight systematic discrimination beyond local culture described above ? specify circumstances of such violation. nob compliance qu

53、estions yes/no/nayes = b / no = c=un-acceptable / na = not applicable 3.2 are employee hired without any discrimination ? yesb 3.3 are women paid equally as men for same work ? yesb 3.4 are women becoming pregnant in no way disadvantaged ? yesb 3.5 do all employees have equal access to training ? ye

54、sb 3.6 do all employees have equal opportunities to work legal overtime ? yesb 3.7 do employees have free access + are familiar to file complaints ? specify how + to whom discrimination complaints can be addressed : yesb 3.8 are unionized employees treated equally to non-unionized ? nana best practi

55、ce observationsyes/no nona discrimination : additional information to questions above discrimination : report on other non-conformities discrimination : remarks on special circumstances discrimination : recommended corrective actions copyright 2005 by fcd ics/questionnaire/ rev 19 (19-04-2010)9/22 a

56、udit questionnaire - confidential city/countrychinaaudited factoryningbo aolbea oral care products co., ltd. audit date : first day20 juillet 2010audit companyintertek testing service audit date : last day20 juillet 2010principalcarrefour nb of monday1referenceshcj04611-02 constructive not construct

57、ive yes no yes no yes no naturalseems to repeat prepared answers hesitant confidentstressed naturalseems to repeat prepared answers hesitantconfidentstressed yesno complete records provided well classified partial records available messy / not clear as 4. disciplinary practises, harassement and abus

58、e alert notification rating %100%rating codeb information on the factory x which kind of disciplinary measures + penalties are imposed in the factory ? x through which documents are they communicated to the employees ? critical questionsyes/no/na evidence / explanations yes=d= critical violationno =

59、 b 4.1 does the audit highlight use of corporal punishment, mental or physical coercion ? specify details of critical violation (but ensure confidentiality of info source). nob compliance questions yes/no/nayes = b / no = c=un-acceptable / na = not applicable 4.2 do the disciplinary measures applied in the factory respect local regulations or if none, are they reasonable, defined and communicated to the employees in explicite manner. yesb 4.3 access to toilets + other facilities is never restricted as disciplinary measures ? yesb 4.4 do employees have access + are familiar to file complaints