商务英语的学习重点

1、商务英语的学习重点 学习重点和Homeworkreview 1.Homework review2.Vocabulary study - business, experience; data, criteria3.Types of company structure4.Flexible working5.Oral practice - career ambitions, your ideal kind of employer6.Business passage reading7.HomeworkI. Homework reviewDate: November 15, 20xx【请酌情自行填写】R

2、eport on: the necessity of an additional receptionist for the Overseas Travel DepartmentIntroductionThis reports sets out to assess the necessity to recruit a new receptionist for the Overseas Travel department.Reasons of the recruitmentMore and more people are interested in travelling abroad and ou

3、r department, which deals with all overseas travel, is getting an increase of about 5% additional enquiries every day.The customers first point of contact with us is with our receptionists, either by telephone or face-to-face, and our present receptionist, though a very conscientious worker, simply

4、cannot keep up with the continual increase in enquiries.DutiesWe badly need an additional receptionist, to share the work of the existing receptionist, dealing with enquiries by telephone, fax and e-mail as well as greeting clients who call in person and directing them to the appropriate Travel Advi

5、sors in our department.Two receptionists will mean that there will be minimum delay in dealing with customers. We shall also be able to keep our reception desk open throughout the day, instead of having to close it for lunch as at present. Many customers are free only at lunchtime and our receptioni

6、sts can have staggering lunch breaks.The cost of employing an additional receptionist will be more than covered by the additional business we will be able to attract and handle.QualitiesThe additional receptionist should be fluent in Putonghua and English and a good knowledge of Japanese would be an

7、 advantage.The new receptionist should be very well-presented and able to handle a wide variety of actual and potential clients in a friendly way. She/He should be able to work well with colleagues and should be fully computer-literate. Patience, empathy and understanding of individual needs are fur

8、ther essential qualities.RecommendationIt is recommended, therefore, a newly appointed receptionist is badly needed to handle the large increase of enquiries and assure us of our expansion plans in overseas markets.Wang LiHead of overseas Travel DepartmentNew words in the reportconscientious adjecti

9、ve careful to do everything that it is your job or duty to do有责任心的A conscientious teacher may feel inclined to take work home.a conscientious and hard-working studentconscientiously adverbconscientiousness noun uncountablehis conscientiousness and loyalty to the company 他的责任心和对公司的忠诚staggering adject

10、ive extremely great or surprising 杰出的，令人惊讶的synonym amazingThe cost was a staggering $10 million. 价格贵得惊人，高达1000万美元。The financial impact on the town was staggering. 对这座城镇的财政影响非常大。staggeringly adverba staggeringly beautiful landscape 美不胜收的景色empathy noun uncountablethe ability to understand other peoples feelings and problems 理解力，同情心em