外贸操作流程中英文

1、1 外贸业务人员在国外采购商的询价，做出产品报价前，应了解客户基本 信息，包括是否终端客户、年采购能力、消费区域，以及产品的用途、规格 及质量要求，我公司是否能够生产等。Before quoti ng, the Salesma n should know the basicin formati on about the clie nts, for in sta nee, the end users ornot, the annual order qua ntity, the places of consuming, and theproducts the purposes, specifica

2、ti on, quality and the abilitieswhether our factories to meet.2对于外商的邮件、传真，原则上在24小时内答复；特殊情况需要延期的，应及时向外商解释及大概需要的时间。Gen erally as a rule, to reply the clie nts' mails shall bewithin 24 hours after receiving; and please explain the reasonsto the clients due to the things particular and need more tim

3、eto deal with.3对于外商的产品报价，原则上按照公司财务部门经核算后的价格表(外销)执行；公司财务部门根据市场状况及生产成本，定期进行核算，对产品价格进行调整。Quotations will be according to the prices list (for overseamarket) made by the compa ny Acco un ti ng Departme nt, which willmake prices adjustme nts accordi ng to the market and theproducti on cost at regular per

4、iods.4 .对于定单数量较大，外商所能接受的价格低于我公司公布的价格的，业务人员应先上报部门经理批准实施；部门经理不能批复的，报总经理批准后实施。For big orders, the acceptable price from the clients islower than our listed price, the salesman shall first reportthis to the man ager of the departme nts for approval; and whe nthe manager have no rights to approve, the pr

5、ice will directlygo to the gen eral man ager for approval.5. 对于C&F及CIF报价，需要我方办理运输、保险的或需要进行法定检验的等事项，业务人员应事先联系相关中介机构进行确定，选择中介机构应考虑业务熟练、服务效率高及收费合理。In C&F or CIF price terms, the salesma n shall con tact anddeal with related companies in advance to confirm the things ofshipme nt, in sura nce, co

6、mmodity in spect ion etc. The basiccon diti ons for select ing the related compa nies will becon sideri ng rich and professi onal practices, service with highefficie ncy and good prices.6. 对于外商的寄样要求，原则上要求到付；对于样品数额较大，原则 上对方承担成本费用。在正式定单后，可以扣除成本及寄样费用。特殊情况， 如关系比较好的老客户，我方可以预付并免收样品，报部门经理批准后执行。费用较大的，可报总经理批

7、准后执行。Per the clie nts' requireme nts of sending samples, freightcollect shall be gen erally required; and whe n the samplesqua ntity is large, the cost shall be charged accord in gly.However the cost and freight paid by the clie nts will bededucted in the trial orders. In cases particular, for i

8、n sta neethe clients with long term and firm relations, we can pay thefreight in adva nee with the samples free after approved by themanager of the departments ， or by the general manager if theamount is large.7. 对于外商需要打样的，外贸业务人员应和生产部门协调，确保样品 的质量及规格符合要求；样品需要部门经理审核后寄出；外商对于产品有包装或唛头要求的，正式包装或印刷前需经外商确认。T

9、he salesma n shall coord in ate closely with the producti on departme nts in the samples maki ng process to guara ntee the quality and specificati ons meeti ng the clie nts' requireme nts,and send the samples after the approval by the final check ing upof man ager departme nt.8. 付款方式上，原则上考虑前TT全部

10、或部分作为定金，剩余见提单传 真件付款，及全部短期信用证。收汇银行和业务员负责对信用证做形式和内容的检查，发现差异的，应及时通知外商修改。信用证审查无误后，报部门 经理复核。Gen erally as a rule, the followi ng ways of payme nts will becon sidered:1, wire tran sfer 100 in adva nee2, wire tran sfer part as deposit, the bala nee aga inst copy ofB/L.3, 100% L/C at sightOur ben eficiary b

11、ank and the salesma n will check up the L/Cin form and contents respectively, and inform the clients tomake change in time if differences existing, and submit to theman ager of the departme nts for re-check ing after no faults ordiffere nces found in adva nee.9. 原则上，公司在收到外商的全部货款、部分定金及信用证经复核无误后，开始安排生

12、产计划，组织货源，进行生产。As a general rule, the company will arrange the material and pla n for producti on after recei ving the payme nts in above No.8 terms.10 在定单生产阶段，外贸业务人员应到生产车间会同生产主管对产品生产进行监督、检查，发现问题及时解决；或由部门经理协调解决，或部门经理上报总经理解决。严格把握产品的规格、质量、包装、生产时间符合同外商的约定。In the producti on process ing, the salesma n sh

13、all be at the workshop to supervise and in spect the producti on with the pers on in charge, to find and solve the problems in time, or to report the problems to the man ager of the departme nt for coordi nat ing to solve, or to report to the general manager for solving, to guarantee the specificati

14、on, the quality, the packing and producti on time accord ing to the requireme nts of the clie nts.11.对于C&F CIF价格条款的，业务人员应在生产结束前一周，安排 好货代，确定定舱事宜；一般在船期前二日，安排装柜、运输。In C&F and CIF price terms, the salesma n shall arrange andconfirm the shipments with the related agents a week in advanee,and to l

15、oad the goods to the container and tran sport the goodstwo days in adva nee.11.需要委托中介机构进行报关、商品法定检验、保险的，外贸业务人 员应及时准备相关资料交中介机构办理；办理过程中，业务人员可以协助。The salesma n will prepare the concerned docume nts for theCustoms declarati on, Specified goods ' in spect ion and In sura neeby related departme nts if

16、n eeded; the salesma n can makecoord in atio n in the process.12 收汇方式为信用证的，外贸人员必须细心操作，谨慎处理，注意单证的一致性，做到安全收汇。In the cases of L/C payments, the salesman need to deal withcarefully and cautiously to sure the con siste ncy of thedocume nts and the L/C and to receive the funds safely.13 全部收汇后，外贸人员请对相关资料进行整理，将相关单据较财务 部门及时外汇局、税务局办理核销、退税。并注意对外商的售后服务，进行跟踪，以建立长期的可信赖合作伙伴关系。The salesma n shall do the classificati on and collatio n of thebus in ess d