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1、中華郵政公司營業窗口服務項目雙語對照表類別原對照表項目內容中文英文1郵務1.1信函Letters1.2包裹P arcels1.3國內包裹Domestic P arcels1.4國際包裹Intern ati onal P arcels1.5國內快捷Domestic Sp eed post1.6國際快捷In ternatio nal EMS1.7掛號函件Registered Mail1.8快捷郵件EMS / Sp eed post1.9欠資郵件Unp aid or Underp aid Mail1.10招領郵件Mail Claim1.11招領國內包裹Domestic P arcel Claim1.

2、12招領掛號郵件Registered Mail Claim1.13普通郵件Ordi nary Mail1.14限時郵件P ro mpt Delivery Mail1.15未來郵件Future Mail1.16航空郵件Airmail1.17報值郵件Value-Declared Mail1.18保價郵件In sured Mail1.19傳真郵件Fax Mail1.20快遞郵件Exp ress Mail1.21代收貨價郵件COD Mail1.22郵件業務P ostal Services1.23函件業務Letter- Post Item Services1.24包裹業務P arcel Services

3、1.25快遞代理業務Courier Age ncy Services1.26航空郵簡Aerogrammes1.27存局候領P oste Resta nte1.28廣告回信Bus in ess Reply Mail1.29傳真業務Fax Services1.30信箱業務PO Box Services141.31存證信函Legal Attest Letters1.32報值信函/包裹Value-Declared Letter- Post Items/Parcels1.33出租信箱PO Box Ren tals1.34郵件資費表Postage Rates and Charges1.35國內快捷資費查詢

4、Domestic Sp eed post Rates and Charges In quiry1.36國內快捷郵件資費表Domestic Sp eed post Rates1.37國內大宗掛號函件Bulk Domestic Registered Mail1.38大宗函件Bulk Mail1.39快捷上門收件Sp eed post Pick up Services1.40國內大宗快捷郵件資費標準表Bulk Domestic Sp eed post Rates1.41國內快捷、包裹及掛號查詢Domestic Sp eed po st, P arcel & Registered Mail T

5、racki ng1.42國內快捷郵件郵遞時效表Tran sit Time for Domestic Sp eed post1.43國內快捷收寄局覽表Domestic Sp eed post Service Areas Chart1.44 e化便利郵局e-P ost1.45業務說明Services In formatio n1.46圭寸裝服務Pack ing Services1.47磅秤Scale1.48稅單核發Issua nee of Customs Duty Notes1.49關稅繳納Collecti on of Customs Duties1.50出口郵包驗關Customs Cleara

6、nee for Outgoi ng EMS & P arcels1.51進口郵包放行Release of Incoming EMS & P arcels1.52進口郵包驗關Customs Cleara nee for Incoming EMS & P arcels1.53領取國際包裹Intern ati onal P arcel Claim1.54收寄國際包裹Collectio n of Intern ati onal P arcels1.55信封書寫範例Format for Address ing Envelope1.56投交收件人親收Delivery to the

7、Addressee in Person1.57國際包裹五聯單Intern ati onal P arcel Address P ack1.58國際快捷郵件五聯單EMS Address P ack1.59國內代收貨價託運單Domestic COD Shi pping Notes1.60國內掛號包裹託運單Domestic Registered P arcel Shi pping Note1.61國內快捷郵件託運單Domestic Sp eed post Shipping Notes1.62掛號郵件收件回執Registered Mail Requiri ng Advice of Recei pt1.

8、63郵局代售業務項目：P ostal Age ncy Services1.鐵路火車票1.Train Tickets2.印花稅票2.Reve nue Stamps3.簡章3.Forms and Brochures4.高普考簡章4.Civil Service Exam in ati on Guideli nes5.防癆紀念票5.A nti-Tuberculosis Sta mps6.紀念幣及紀念金銀條塊6.Commemorative Coins and Gold Silver Bullion7.電話卡7.Phone Cards8.郵筒模型8.Mail Collectio n Box Models9

9、.米9.Rice10.3C電器10.C on sumer Electr oni cs, Compu ter and Communi catio n App lia nces11.年節伴手禮11.Holiday Gift Boxes12.美容商品12.Beauty P roducts13.酒類商品13.Wi ne and Liquor14.生活用品14.Lifestyle P roducts15.有機食品15.Orga nic Foods16 .保健食品16.Healthy Supp leme nts17.保健飲（油）品17.Healthy Drinks & Cooki ng Oil18

10、.書籍18.Books2集郵2.1集郵Philately2.2集郵服務P hilatelic Services2.3郵票Postage Sta mps2.4個人化郵票Personal Greeti ng Stamps2.5集郵服務中心Philatelic Cen ter2.6中華郵政集郵電子商城P ostal Sta mp Mall2.7集郵商品展示櫃P hilatelic P roducts Showcase2.8長期集郵訂戶服務Lon g-term Subscribers Services2.9上網訂購網址Order Online at .tw3儲匯

11、、壽險3.20買賣外幣、旅行支票3.1郵政儲金、匯兌、壽險、代理P ostal Savin gs, Remitta nces, Life In sura nc & Age ncy Services3.2郵政業務利率表(年息):In terest Rates of Postal Services Chart (Annual In terest %)1.定期儲金1.Time Dep osit(1) 一月未滿三月期(1)1MLess Than 3M(2)三月未滿六月期(2)3MLess Than 6M(3)六月未滿九月期(3)6MLess Tha n 9M九月未滿年期(4)9MLess Th

12、a n 1Y(5) 一年未滿一年期(5)1 YLess Than 2Y(6) 一年未滿三年期(6)2 YLess Tha n 3Y(7)三年期(7)3 Y2.固定利率2.Fixed Rates3.機動利率3.Float ing Rates4.壽險房貸4.Real Estate Mortgage Loa ns5.保單借款5.P olicy Loa ns3.3郵政簡易人壽保險P ostal Simp le Life In sura nee3.4郵政壽險不動產抵押借款業務(全名)Postal Life In sura nee Real Estate Mortgage Loa ns3.5外匯匯率For

13、eig n Excha nge Rates3.6新資存款業務P ayroll Dep osit Services3.7郵政禮券P ostal Gift Coupons3.8存簿新立戶、補副專辦櫃檯Open New Acco unts & Reissue Passbooks3.9郵政儲金Postal Savings3.10郵政存簿儲金Postal Passbook Savings3.11郵政劃撥儲金Postal Giro3.12郵政定期儲金P ostal Time Depo sit3.13存款、提款Dep osit/Withdrawal3.14郵政匯兌Postal Remitta nce

14、s3.15郵政匯票P ostal Money Orders3.16國際郵政匯票Intern ati onal Postal Money Orders3.17入戶匯款(郵政存簿儲金帳戶間匯 款)Remitta nces betwee n P ostal Passbook Savings Acco unts3.18跨行通匯In ter-Ba nk Remitta nces3.19外匯匯款Intern ati onal Remitta ncesForeign Exchange & Traveler ' s Cheques3.21代理業務Age ncy Services3.22代銷基金

15、業務Mutual Fund Services3.23新立戶New Acco unts3.24金融卡ATM Cards3.25轉帳代繳Direct Debit3.26更印、掛失、補副Change Seals, Announce Loss and Reissu Passbooks and ATM cards3.27扌寸大量硬幣交勿者Those with Lots of Coins3.28地址變更Change of Address3.29帳戶委託或終止轉帳代繳費用Sett ing up or Termin ati ng Automatic P ayme nts3.30存簿存款單Passbook De

16、p osit Sli ps3.31存簿提款單Passbook Withdrawal Sli ps3.32郵政國內匯款單Postal Domestic Remitta nee Forms3.33跨行匯款申請書App licatio n Forms for In ter-Ba nk Remitta nces3.34無摺存款單Dep osit Sli ps (for those without their p assbooks)3.35劃撥存款單P ostal Giro Depo sit Sli ps3.36劃撥提款單P ostal Giro Withdrawal Sli ps3.37定期存款單Ce

17、rtificates of Depo sit3.38續存定期存款單CD Ren ewal Forms3.39郵政金融卡申請書ATM Card App lication Forms3.40快速窗口服務項目，受理 X筆以下 合計金額新臺幣X萬元以下，並符 合下列條件：This exp ress coun ter serves customers wit X or less tran sacti ons for a total less tha n NT $ X in the following areas:*存簿儲金存、提款（不含新開戶及補副 存簿）*Maki ng a dep osit to o

18、r withdrawal from a p assbook sav ings acco unt (not in cludi ng opening a new acco unt or applying to reissue a p assbook)*劃撥儲金存款（學費、信用卡、電話費、 交通違規罰款之繳款等，不含新開戶）*Mak ing dep osit into a Giro acco unt (paying tuiti on, credit card bills, tele phone bills, traffic tickets, and so forth, but not in clud

19、i ng opening up a new acco unt)*入戶匯款（郵政存簿儲金帳戶間匯款）*Remitta nces betwee n Postal Passbook Savings Acco unts*新開戶暫由o號窗口受理*Co un ter closed. Please go to coun ter number O to open a new account.*欲開立存簿、劃撥帳戶，請逕至o號窗 口洽辦*PIease go to counter numberO to open a Passbook sav ings / Giro acco unt.4營業場所4.1公告欄Bull

20、etin Board4.2服務檯In formatio n Coun ter4.3郵政消息P ostal News4.4榮譽員工榜Empio yee of the Month4.5營業時間Busin ess Hours4.6收信時間Mail Collectio n Time4.7截郵時間P ost Deadli ne4.8夜間郵局Night Post Office4.9自助郵局Self-Service Post Office4.10銷售中心Sales Cen ter4.11印花稅票代銷處Reve nue Stamp Age ncy4.12志工服務檯Volun teer Coun ter4.13

21、服務檯（服務項目）Information (Items of Service)1.愛心服務1.Disabled Services2.業務諮詢2n formatio n3.代客書寫3.Writi ng Assista nee4.提供單據4.Forms5.失物招領5.Lost and Found4.14快速窗口（免取號碼牌）Exp ress Coun ter (Queu ing Number Not Required)4.15愛心窗口Coun ter for the Disabled4.16配置圖Floor P la n4.17 ATM 24小時服務24-hour ATM Services4.18

22、儲匯壽險請上2樓P lease go to the 2d floor for Banking and Life In sura nee Services.4.19緊急出口、疏散方向Emerge ncy Exit / Exit4.20請按鈕取牌等候叫號辦理P lease take a nu mber and wait for service4.21等待人數Number of P eople Waiti ng4.22暫停受理Closed4.23業務說明Service Descri pti ons4.24不動產抵押借款Real Estate Mortgage Loa ns4.25郵遞區號覽表Zip

23、Code Chart4.26專用信箱投遞時刻表PO Box Delivery Schedule4.27各項業務申辦流程及處理時限表App licatio n Procedures and Process ing Time4.28各類郵件書寫範本Sp ecime n Forms郵政儲匯業務委託書 Po wer of Attor ney on Po stal Savings an( Remitta nces Related Busin ess4.29歡迎免費索取Free Brochures/DM4.30請用茶水Drinks for All4.31老花眼鏡Read ing Glasses4.32愛心

24、傘Courtesy Umbrellas4.33市區免費電話Free Local Calls4.34服務鈴Ri ng for Service?請身心障礙人士及高齡顧客按鈴通知郵 局派員前來服務? Disabled Persons and Senior Citizens, pl ease ring for service4.35首長信箱Director ' s Mailbox4.36顧客意見箱Suggesti ons?如有寶貴意見，請多利用本局信箱? Welcome your opinions and comments4.37服務專線Customer Service Lines4.38小心

25、階梯Watch Y our Ste p4.39請脫安全帽及口罩P lease Take off Your Helmet and Mask4.40請用雨傘套，謝謝！Please use dis po sable p lastic bags pro vide for wet umbrellas4.41化粧室Restroom4.42身心障礙專用廁所Restroom for the Disabled4.43來賓請登記Visitor Registrati on4.44請至市府路守衛室P lease go to the Security Room on Shihfu Rd.4.45身心障礙專用停車位Dis

26、abled P arki ng Only4.46腳踏車停放區Bicycle Parki ng4.47公務機車停放區Chun ghwa Post Motorcycles Parking On ly4.48公務車停車位For Chun ghwa Post Vehicles On ly4.49非本局車輛請勿停放For Chun ghwa Post Vehicles On ly4.50逆滲透飲水機，水質衛生可靠，敬請 安心飲用Please dri nk this water which has bee n produced with reverse osmosis.4.51為維護顧客安全與環境衛生，請

27、勿將 寵物攜帶入郵局內No P ets Allowed5郵用機械5.1郵資票出售機Postage Label Vending Machi ne5.2郵政票品出售機Stamp Vending Mach ine?本機售票產品：郵票、小全張、明信片、 郵摺? Merchandise: Stamps, Souvenir Sheets, Postcards and Sta mp Folios5.3郵政票品出售機操作說明Stamp Vending Mach ine Op erat ing In structi ons1. Please insert coins. (Wherthe “ No change

28、” light is on, the machine will not make cha nges. Please in sert the exact amoun t.)1.請投幣（若零錢不足燈亮時，本機不 找零，請投入欲購買票品金額）2.請按票品號碼鍵（請按有票品的號 碼，以免空轉吃錢）2. PI ease p ress the nu mber butt on for the selected p ostal item.M Do not p ress any nu mbers that do not contain any items.3.請從機器下方取出票品和找零3. PI ease re

29、move the item(s) and any cha nge from the dis pen ser below.4.如有其他操作問題，請洽郵局窗口或 服務檯4. For additi onal assista nee, p lease conta wi ndow clerks or the in formatio n desk.5.4掛號函件收寄機Registered Mail Maili ng Machi ne5.5號碼機Ticket Dispen ser*請抽號碼牌*PI ease take a nu mber*申辦業務請抽取號碼牌等候叫號辦理*PI ease take a nu

30、mber and wait for servic5.6自動櫃員機Automatic Teller Machi ne (ATM)5.7自動櫃員機交易ATM Tran sacti ons現金提款*Cash Withdrawal*轉帳*Bala nee Tran sfer*信用卡預借現金*Credit Card Cash Adva nee*餘額查詢*Bala nee In quiry*變更密碼*Cha nge P assword持卡人請注意！金融卡轉帳，只能把錢 轉出不能轉入 Atte nti on! The ATM can only tra nsfer funds out of your own acco unt5.8補摺機Passbook Entry Machi ne5.9自動補摺機使用說明Passbook Entry Op erati ng In structi ons*僅供補登郵政存簿*For Postal Passbooks Onlyct*請翻到上次列印最後 行補登頁*PI ease open to the last entry*請整平存簿並將存簿插入補摺位置*Smooth p