人力管理师二级专业英语

1、精选pptHuman Resource Management人力资源管理2012.4.7精选ppt6 Modules精选pptWhat is HRM?The process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety and fairness concerns.The practices and policies you need to carry out the people or person

2、nel aspects of your management job. 精选ppt 1. Conducting job analysis 2. Planning labor needs and recruiting job candidates 3. Selecting job candidates 4. Orienting and training new employees 5. Managing wages and salaries 6. Providing incentives and benefits 7. Appraising performance 8. Communicatin

3、g 9. Training and developing managers 10. Building employee commitment精选pptJob Analysis精选pptUses of Job Analysis Information for Recruiting Job CandidatesJob analysis produces information used for writing job descriptions (a list of what the job entails) and job specification (what kind of people to

4、 hire for the job)精选pptMethods of Collecting JA InformationInterviewQuestionnairsObservationParticipant diary/logsQuantitative job analysis techniquesUsing multiple sources of information精选pptWriting Job Descriptions Job identification Job summary Responsibilities and duties Authority of incumbent S

5、tandards of performance Working conditions Job specifications精选pptLine Vs Staff AuthorityLine managers are authorized to direct the work of subordinates - they are always someones boss.Staff managers are authorized to assist and advise line managers (like those for production and sales) in accomplis

6、hing these basic goals (in areas like recruiting, hiring and compensating). 精选pptLine Managers HR Management Responsibilities Placing the right person on the right job Starting new employees in the organization Training employees for jobs that are new to them Improving the job performance of each pe

7、rson Gaining creative cooperation and developing smooth working relationships Interpreting the companys policies and procedures Controlling labor costs Developing the abilities of each person Creating and maintaining departmental morale Protecting employees health and physical condition精选pptStrategy

8、HRs central task is always to provide a set of services that make sense in terms of the companys strategy.A strategy is the companys plan for how it will balance its internal strengths and weakness with external opportunities and threats in order to maintain a competitive advantage.精选pptSWOT Analysi

9、sStrengths Cost advantages Financial resources Customer loyalty Modern production facilities patentsOpportunities Add to product line Enter new markets Acquire firms with needed technology精选pptSWOT AnalysisWeaknesses Too narrow product lines Lack of management depth High-cost operation due to high l

10、abor costs and obsolete production facilities Inadequate financing capabilities Weak market imageThreats Changing buyer tastes Likely entry of new competitors Adverse government policies精选pptStrategy Management ProcessStrategy planning/ formulationStrategy implementationStrategy evaluation精选pptHuman

11、 Resource PlanningThe process of ensuring that the human resource requirements of an organization are identified and plans are made for satisfying those requirements (defined by Bulla and Scott)A decision-making process that combines three important activities:Identifying and acquiring the right num

12、ber of people with the proper skills.Motivating them to achieve high performance.Creating interactive links between business objectives and people-planning activities.精选pptEstimating Future HR RequirementsDemand forecasting1. Managerial or expert judgment2. Ratio-trend analysis3. Work study techniqu

13、es4. Forecasting skill and competence requirement精选pptEstimating Future HR RequirementsSupply forecasting will be based on:1. an analysis of existing human resources in terms of numbers in each occupation, skills and potential2. forecast losses to existing resources through attrition3. forecast chan

14、ges to existing resources through internal promotions4. the effect of changing conditions of work and absenteeism5. sources of supply from within the organization6. sources of supply from outside the organization in the national and local labor markets精选pptPlanning and ForecastingEmployment or Perso

15、nnel PlanningForecasting Personnel NeedsForecasting the Supply of Inside CandidatesForecasting the Supply of Outside Candidates精选pptSources of CandidatesInternal sources of candidates1. Finding internal candidates2. Rehiring3. Succession planning精选pptSources of CandidatesOutside sources of candidate

16、s1. Advertising2. Employment agencies3. College recruiting4. Referrals5. Recruiting via the Internet6. Head hunter精选pptEmployee Testing & SelectingTypes of tests1. Tests of cognitive abilities2. Tests of motor and physical abilities3. Measuring personally and interests4. Achievement tests5. Web-

17、based testing精选pptTypes of InterviewsSelection interviewAppraisal interviewExit interviewTermination interview精选pptUnstructured & Structured InterviewUnstructured (nondirective) Interview- The interview can take various directions, no set format to follow.Structured (directive) Interview-The int

18、erview is specified in advance, rated for appropriateness of content.精选pptTraining TechniquesOn-the-job techniques Demonstration Coaching Job rotation Planned experience精选pptTraining TechniquesOn-the-job or off-the-job techniques Job (skill) instruction Question and answer Assignments Projects Guide

19、d reading精选pptTraining TechniquesOff-the-job techniquesLectureTalkDiscussion“Discovery” methodCase studyRole playingGroup exerciseGroup dynamics (team building)Business gamesProgrammed learning精选pptPerformance Management & Appraisal Graphic rating-scale method Paired comparison method Forced dis

20、tribution method Critical incident method Behaviorally anchored rating scale Management by objectives 360 degree feedback Balance scorecard Written essays精选pptManaging CareersPromotionDemotionTransfer精选pptReward System Intrinsic rewards A result of the workers satisfaction with his or her job Extrin

21、sic rewards Direct compensation Indirect compensation Nonfinancial compensation精选pptPay PlansRanking methodJob classification/grading methodPoint MethodFactor comparison method精选pptPay for Performance & Financial IncentivesOrganization wide variable pay plans1. Profit-sharing plans2. Employee st

22、ock ownership planIncentives for managers and executives1. Short-term incentives - the annual bonus2. Long-term incentives - stock options精选pptBenefits and ServicesUnemployment insuranceVacations & holidaysSick leaveParental leave (maternity leave)Severance paySupplemental unemployment benefitsW

23、orkers compensationPension plan精选pptFlexible/Cafeteria Benefits ProgramFlextimeCompressed workweeksTelecommuting精选pptCareer StageExplorationEstablishmentMid-careerLate career精选pptRelease from the OrganizationDismissalLayoffsDownsizingRedundancy精选pptTermination of Contract I got fired. I got the boot

24、. I got the ax. I got the sack/sacked. They kicked me out. My boss showed me the door yesterday. I was canceled. I was laid off. The boss told me that I dont have to come in tomorrow or any other day. My boss told me to find a “better” job.精选pptLabor Relations & Collective BargainingNegotiationM

25、ediationArbitrationGrievance精选pptAbbreviation HRMHuman Resource Management MNOMultinational Corporation JASJob Analysis Schedule HRPHuman Resource Planning HRISHuman Resource Information System精选pptAbbreviation PFWPromotion From Within HRDHuman Resource Development OJTOn-the-Job Training ODOrganizat

26、ion Development MBOManagement by Objectives精选pptAbbreviation TQMTotal Quality Management ESOPEmployee Stock Ownership Plan JITJob Instruction Training PAQPosition Analysis Questionnaire CPIConsumer Price Index精选pptAbbreviationEEOEqual Employment OpportunityFIAFunctional Job AnalysisITInformation Tec

27、hnologyKPIKey Performance IndicatorPPEPerformance Planning and EvaluationROIReturn on Investment精选pptprocess 360-degree feedback process collective bargaining process labor relations process management process精选ppt-ability acceptability accountability readability reliability精选pptplan action plan def

28、ined-benefit plan defined-contribution plan flexible benefits plan/cafeteria plan gain sharing plan retention plan精选pptplanning business planning human resource planning succession planning performance planning & evaluation精选pptprogram attitude awareness and change program behavior-based program

29、 formal education program group mentoring program internship program精选pptcompensation Allowance Benefits Bonus Dividends Earnings Income Overpay Pension Remuneration Spot bonus vesting精选pptway analytic approach audit approach critical incident method graphic rating-scale method factor comparison sys

30、tem job classification system job ranking system精选pptappraisal customer appraisal manager appraisal peer appraisal performance appraisal self-appraisal精选pptassessment assessment center competency assessment needs assessment精选pptcounseling career counseling outplacement counseling精选pptsystem career management system decision support system development planning system expert system high-performance work system human resource information system welfare system精选ppt-ization centralization decentralization精选pptoutcomes cogn