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1、PROCEDURES FOR CONTROL OF NON-CONFORMING PRODUCT1. PurposeIn respect of management of the Company and in the process of implementation of the Companys undertaken projects, proper methods shall be initiated to prevent unintended occurrence and use of non-conformities. 2. Application ScopeWhile exerti
2、ng control on the non-conforming products, the Procedures shall be applied by the departments of the Company in relation to quality management system and in the process of implementation of the Companys undertaken projects (except the customer-supplied product).3. DefinitionsThe Procedures applies G
3、B/T19000-2000 idt ISO09000:2000 standard, GB/T19001-2000 idt ISO9001:2000 standard, and related definitions in the Quality Management Manual of the Company. 4. Responsibilities4.1The related department managers of the Company shall be responsible for the effective implementation of the Procedures wi
4、thin the department. 4.2The project manager shall be responsible for the effective implementation of the Procedures in the Project Management Office, and where necessary, shall be responsible for reporting to the competent department on the upper level in order for the Company to direct the Project
5、Management Office to review and dispose non-conformities.。4.3 The person in charge of project quality shall be responsible for supervising the identification, recording, review, segregation (where possible) and disposition for the non-conformities. 5.Procedure Diagram The following procedure diagram
6、 describes procedures for control of non-conforming product. For the detailed explanations, please see Clause 6 of the Procedures Commencement12To record non-conformitiesTo repor t to the superior where necessaryRelated personnel in the department/Person in charge of project qualityDepartment manage
7、r/Project manager3Supervising classification, identification and recording of non-conformitiesRelated personnel in the department/Person in charge of project quality4To organize review, audit and put forward disposing schemeDepartment manager/Project manager5NoTo submit to the superior/customer for
8、approvalDepartment manager/Project manager6 YesTo supervise implementation of disposing scheme for non-conformitiesRelated personnel in the department/Person in charge of project quality7NoTo organize or supervise re-inspections after being disposed.Person in charge of project quality 8YesTo maintai
9、n the recordsPerson in charge of project quality Completion6.Procedures and Explanations6.1 To record non-conformitiesIf the related personnel/person in charge of project quality find major non-conformity, they shall made record and fill in “Non-conforming Product and Disposition Record Form” (Form
10、No. 02-07) to clarify description, location and presentation of non-conformity, etc. When the major non-conformity is found by the sub-contractor, the person in charge of project quality shall requires the sub-contractor to submit related records. When the non-conformity is found by the customer rep
11、resentative (usually means supervision engineer), the person in charge of project quality shall make records and validation. 6.2 To report to the superior where necessary The related personnel in the department/person in charge of project quality shall timely report the above records to the departme
12、nt manager/project manager, and report to the competent department on the upper level, where necessary.6.3To supervise the classification, identification and recording for the non-conformities. The person in charge of project quality shall supervise the identification, classification for the non-con
13、formities and make records in the “Non-conforming Product and Disposition Record Form” 6.4 To organize the review and audit and put forward the disposition scheme. Review shall be chaired by the person in charge on the different level according to the seriousness of non-conformities: For the ordinar
14、y non-conformities, the related personnel in the department/person in charge of project quality shall organize the related personnel to make review, who might be sub-contractor representative, invited specialized technical personnel and customer representative, etc. For the serious non-conformities,
15、 the department manager/project manager shall organize the related personnel to make review, and competent department on the upper level shall be responsible for organizing the review, where necessary. The appropriate disposition scheme for the non-conformity shall be determined through review.a. Fo
16、r a project, the disposition scheme for the non-conformity shall be one or more kinds among such methods as reworked, repaired, accepted by concession without repair, degraded, rejected or scrapped, etc. For the product accepted with concession by the customer, the ground for concession shall be ela
17、borated, and concession application shall be put forward after relevant technical certification and implementation scheme are submitted. The disposition scheme for serious non-conformity shall be submitted to the customer for approval. Only being approved could the scheme be implemented, and the act
18、ual condition of non-conformity shall be clarified in the document and related records shall be maintained. If the disposition scheme failed to be accepted by the customer, it shall be worked out again as per the comments and suggestions of the customer.b. The disposition scheme for the non-conformi
19、ties occurred in the comprehensive management shall generally be to take corrective actions for rectification in time after discussion with related personnel. 6.5To supervise implementation of disposition scheme for non-conformities. The person in charge of project manager shall be responsible for s
20、upervising the implementation of the disposition scheme for the non-conformities. In order to avoid misuse due to mixing position of conforming and non-conforming products, the person in charge of project quality shall segregate the non-conforming products if conditions allow. And the person in char
21、ge of project quality shall be entitled to determine the disposition scheme for slight non-conformities. The department managers of the Company shall be responsible for supervising the implementation of the disposition scheme for the non-conformities within the department. 6.6 To organize or supervi
22、se re-inspections after disposition The person in charge of project quality shall organize re-inspections for the reworked or repaired products according to the relevant standard. If the products are proved to be not qualified, the new disposition scheme shall be put forward as per Clause To
23、 maintain the records The related department personnel/person in charge of project quality of the Company shall maintain the review records and “Non-conforming Product and Disposition Record Form” according to the requirements of “Procedures for Control of Quality Records” of the Company. 7. Normative References and Supporting Documents7.1 GB/T190012000 idt ISO9001:2000 Standard;7.2 GB/T190002000
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