出国旅游地道英语情景会话

1、住宿篇1.Room Reservation 1.预订房间Reservation, may I help you? 预订处。请问我能帮你忙吗?Yes, I would like to make a reservation for May 3rd. 是的，我想订一间5月3号的房间。For how many people? 几个人呢？Only one. 只有一个人。May I have your name? 能告诉我你的名字吗？John. 约翰。2.Asking about vacancy 2.询问是否还有空余房间Excuse me, do you have a vacancy? 打扰一下，请问你们

2、还有空余房间吗？Let me see. 让我看看。 Yes, we still have four left. 是的，我们还有房间。Well, I would like to book a single room. 我想订个单人间。How long would you stay? 你要住多久？5 days. 5天，From Feb. 13 to 18. 从2月13号到18号。3.No Vacancy 3.没有空客房I would like to make a reservation for tomorrow. 我想订一间明天的房间。I'm sorry but we are fully

3、booked. 很抱歉，我们的房间已经订满了。Well, how about the 4th ? 那有4号的吗？That's fine, but we have only a single room, is that OK? 有，但只有一个单人间了，你要住吗？Yes. 是的。Please help me reserve it. 请帮我预定一下。4.No Vacancy 4.客房已满Can I help you? 我能帮助你吗？Yes, is there any vacant room for tomorrow? 是的，明天有没有空房间？I am sorry. 抱歉，We are ful

4、l up for tomorrow. 我们已经客满了。Well, is there any other hotel nearby? 那这附近有没有别的旅馆呢？Yes, the Sunset Hotel is three blocks away. 有，日落旅馆就离这儿3条街，Maybe you can ask them. 或许你可以问问他们。Thank you. 客户：谢谢。5.Room Reservation with Bathroom 5.预订有浴室的房间Can I reserve a room from the 13th to the 18th? 我能订13号到18号的房间吗？Certai

5、nly. 当然。How do you like your room? 您想要间什么样的房间呢？I'd like a suite. 我想要个套房。What's the rate? 多少钱呢？$40 per night. 一晚40美元。6.Room Reservation with a view of Sea 6.预订面朝大海的房间Are there any beds vacant? 还有空床吗？Yes, what kind of room do you want? 有，您要什么的房间？I prefer one facing the sea. 给我一间朝着大海的房间。Besides

6、, it should have a shower. 另外，房间内要有淋浴。Sorry, right now we can only have you a room without shower. 抱歉，现在我们只能您提供不带淋浴的房间。Well, that's fine. 哦，没关系。7.Bigger Room 7.要大点的房间Reservation, can I help you? 预订处，我能帮您忙吗？Yes, I would like to reserve a room for next Monday. 是的，我想订间下周一的房间。Wait a moment, please.

7、Let me check it. 请稍等，我帮您查一下。By the way, I want a large room. 顺便说一下，我想要个大点的房间。Right now we have a suite for 4 people, do you want to book it? 现在我们只有一个4人的套房了。您要预定这间房吗？Yes, that's what I am looking for. I will take the room for 2 days. 恩，正需要这样的房间呢。我要住两天。8.Double and Single Room 8.单人间与双人间Hello, is t

8、here anything I can do for you? 您好，我能为您做什么吗？Yes, I want a room for tomorrow. 是的，我想订个明天的房间。Single or double? 单人间还是双人间？A single one with a private bath. 一个带独立浴室的单人间。Would you like to have your room on the top floor? 顶层的房间您觉得怎么样？It doesn't matter. 无所谓。9.Double Room Reservation 9.预订双人房I am wondering

9、 if you have a room with twin bed. 你们还有双人间吗？Yes, we have one and it faces the beautiful sea. 有，我们有间房间而且朝着美丽的大海。That's wonderful. I want to stay for 2 days. 太好了，我想在这房间住2天。OK, we will make it ready for you. 好的，我们会为您准备好的。Thank you。 谢谢。10.Price Inquiry 10.询问租金Excuse me, what't the price of a sin

10、gle room? 打扰一下，一个单人间多少钱？That's $50 for a single night. 一晚50美元。Are meals included? 包括餐费吗？Yes, of course. Can I make a reservation for you? 当然。为您预订一间吗？Fine, I want to book one for overnight. 我想住一晚上。11.Service Inquiry 11.询问提供的服务Excuse me, is there any room available ? I want a single one. 打扰一下，请问还有

11、房间吗？我想要个单人间。Yes. When do you want it? 有，你订什么时候的？Next Moday. By the way, is there a closed circuit TV? 下周一。再问一下，房间里有闭路电视吗？Yes, sir. 有，先生。What about laundry? 那有洗衣服务吗？Sorry, sir. You have to pay by yourself. 抱歉，先生。您要自费这个服务。12.Room Requirements 12.说明所需房间的条件I want to reserve rooms for my colleagues. 我想为我

12、的同事预订房间。What kind of rooms do you want? 您想要什么样的房间？A single room with a bath and one double room facing the lake. 一个带浴盆的单人间和一个朝着湖的双人间。No problem. Your room numbers are 201 and 204. 没问题。你们的房间号是201和204。Thank you. 谢谢。13.To be in Waiting List 13.请求被列入等候名单Excuse me, I want to reserve a room. 打扰了，我想订房间。Whe

13、n, sir? 什么时候， 先生？For this Wednesday and Thursday. 这周三和周四。I am sorry, but all the rooms are occupied. 很抱歉，所有的房间都满了。Well, would you please put my name in the waiting list? 恩，你能把我的名字列入等候名单吗？No problem. 没问题。14.Hotels for Week Package 14.包星期住宿的旅店Reservation, may I help you? 预定处，我能帮您什么吗？Yes, we are travel

14、ing to Paris for a week and we want to make a reservation. 是的，我们打算在巴黎呆一周，想在你们旅店预订一间房。How many of you? 几个人呢？Three. By the way, are three meals all served in your hotel? 3个人。顺便问一下，你们旅馆提供三餐吗？No, sir. But we have a special package plan for families staying for a whole week. It's much more convenient

15、 and cheaper. 不提供，先生。 但我们有一项特别服务，专门为在这里住宿一个星期的家庭提供。这项服务很便宜而且更方便。Well, then I would like to take it. 恩，那我们就预订这个服务吧。15.Half Price for Children 15.儿童半价 Good morning, sir. What can I do for you? 早上好，先生，我能为您做些什么吗？I want to check in. 我想登记入住。Have you made a reservation? 你预订了吗?No, I want a double room. By t

16、he way, is there any discount for children? 没有，我想要个双人间。还有，儿童入住打折吗？Yes, children are half price. 是的，儿童半价。Ok,please have me arrange one. 好的，给我安排一间吧。16.Ask for Discount 16.询问是否有优惠Hello, sir. Have you reserved already? 您好，先生。您预订了房间了吗？No, is there a single room left? 没有，还有空的单人间吗？Yes, how long will you in

17、tend to stay? 有，您打算住多久？For a week or so. Do you give discount for a week or more? 大概一个星期吧。你们对住一个星期或更久的顾客打折吗？Yes, we give 5% discount for a week and 12% for 2 weeks. 有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。All right. I will take a room for a week. Here is my passport. 好的，我在这里住一个星期。这是我的护照。17.Reservation confirm

18、ation 17.确认预约Hello, I am calling to confirm my reservation for a single room. 你好，我来确认我的预约，我订了个单人间。On which day? 哪一天的呢？This Friday. 这周五。Well, let me check for you. Yes, you are booked already. It's a single room with a bath, facing the south. 让我查查看。是的，你已经预定过了。一个朝南的带浴盆的单人间。That's right. Thank

19、you. 没错，谢谢。18.Reservation Change 18.更改预约Sun-set hotel. May I help you? 日落旅馆，我能帮您什么吗？Yes, I have booked a room for 24th. It's a double room. 我已经预约了24号的双人间。Hold on, please. Let me check it for you. Yes, you're right. You will keep it for 3 days. 请稍等，我为您查一下。是的，您订了房间，要住三天。Well, now I want to cha

20、nge the date from 24th to 28th. 恩，我想把入住的时间改为28号。OK, that shall be arranged. 好的，我们会为您安排的。19.Reservation Prolonging 19.延长预约时间What can I do for you? 我能帮您什么吗？Yes, I made a reservation for 3 days for April 3rd to 6th, and my name is Sara. 是的，我预订过一个房间，从4月3号到6号的，我叫萨拉。Yes, what's the problem? 是的，有问题吗？We

21、ll, I want to extend it for 2 more nights. 我想再多两天。So you will stay until 9th? 也就是说您要住到9号？Yes. 是的。OK, we'll make the correction for you. 好的，我们会为您更改的。Thank you. 谢谢。20.Reservation Cancellation 20.取消预约Good afternoon, Peace Hotel, what can I do for you? 下午好，这里是和平旅馆。我能帮您吗？I have made a reservation for

22、 this Sunday. My name is Bily. 我已经预订了间周日的房间，我叫毕比。Yes, that's right. Your room is a single one with a bath. 没错。您订了间有浴盆的单人间。I am calling to cancel it now. I can't go to your city this week. 我打电话来想取消预约。这周我没办法去你们的城市了。Fine, we will cancel it. 好的，我会取消的。Thank you. 谢谢。21.Keep Reservation 21.请求保留预约He

23、llo. Capital Hotel. May I help you? 您好，帝国旅馆。我能帮您吗？Yes, unfortunately my flight will be 2 hours due to the fog. Would you please keep my reservation? 是的，很不幸，我的飞机因为大雾而晚点2个小时，你能帮我保留预约吗？Sure. May I have your name please? 当然可以，请问您的姓名是？Lincoln. That's L-I-N-C-O-L-N. Thank you. 林肯。L-I-N-C-O-L-N,谢谢。22.A

24、sk porter for help 22.请门童帮忙Good morning, sir. Welcome to Flower Hotel. 早上好，先生。欢迎光临花园酒店。Thank you. 谢谢。How many pieces of baggage do you have? 您有多少行李呢？Three. Would you please help us take them to the hall? 3件， 你能帮我把行李提到大厅吗？Sure, of course. 当然可以。23.Check-in 23.入住Do you want to check in sir? 您需要住宿吗？Yes

25、I have booked a double room three days before I am Mr. Dean. 是的，我3天前预定了一个双人间，我叫迪恩。Let me check. Yes, sir. The porter there will show your room. 我查一查。好的，先生。这位迎宾员将带你们去房间。Hello, sir, is that all you luggage? 您好，先生。这是您的行李吗？Yes. 是的。This way please. 请走这边。Thank you, it's very kind of you. 谢谢，你太热情了。24.C

26、heck-in 24.登记入住Good morning, sir. Have you reserved? 早上好，先生。您预定了吗？Yes, my name is Bill. 是的，我叫比尔。Let me see. Oh, yes. Your room number is 603. The porter will lead you to your room. 让我查一下。是的，你的房间号是 603，那位迎宾员会带您去的。OK, thank you. 谢谢。25.Filling out Registration Form 25.填登记表Hello, sir. How many in your p

27、arty? 您好，先生。你们一共几个人？Just myself. What is the rate? 就我一个。你们这里怎么收费？OK, a single fare is $50 per right. 单人间一个晚上50美元。Fine. Do I have to show my passport? 还不错，我需要出示护照吗？No, it's not necessary. But you have to fill out this form. 不必了。 但您得填这张表格。Sure. 好的。26.Cloakroom Service 26.寄存物品Excuse me, can I depos

28、it valuables here? 打扰一下，我能在这里寄存贵重物品吗？Surely of course. 当然可以。Here is the bag. Is that free? 给你，我的包。寄存是免费的吗？Yes. How long would you like us to keep it? 是的，您要寄存多久？For two days. 2天。27.The Inquiry of Check-in Time 27.询问入住时间Hello, sir. Can I help you？ 您好，先生。我能帮忙吗？What time id check-in? 什么时候可以登记入住呢？12:00.

29、You have to wait for a while. 12点。您得再等一会。OK. 好吧。Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later. 恩，先生，请跟我来吧。我带你们到休息室。你们一定很累了吧？在这里休息一会儿，我等会叫你们。Thank you. 谢谢。28.Gratuities 28.给小费Sir, may I help you? 先生，我能帮您什么吗？Would you have

30、 my baggage sent up, please? 你能把我的行李拿上去吗？Sure. It's my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room. 当然可以，电梯就在那边。你们的房间在5楼。到了，这就是你们的房间。Thank you very much. This is for your help. 非常感谢你，这是给你的消费。29.Changing Rooms 29.换房间Excuse me, sir. May I help you? 打扰一

31、下，先生，需要我帮忙吗?Yes. I have to change a room. 是的，我想换个房间。What's wrong? 怎么了，Next door is so noisy. I can't sleep at all. 隔壁大吵了.我根本就睡不着觉。OK, I am sorry for that. We will arrange another one for you. 好的，对此我深感抱歉。我们会为您换一间房的。30.Checking rooms 30.察看房间Sir, may I help you? 先生，我能帮您忙吗?Yes, I want to book a

32、room. 是的，我想订个房间:，Sure. What kind of room do you like? 好的，您要什么样的房间?Well, could you let me see the room? 嗯，能让我先看看房间吗?Ok. What about this one? 好的，这一间怎么样呢?It's fine. What beautiful scenery outside the window! I think this one will do. 不错，窗外的景色多美啊。我想我就要这间了。I am glad you like it. 很高兴您喜欢。31.Temperature

33、 tunning indoors 31.房间调温Excuse me, could you please turn on the air-conditioner, it's so hot here. 打扰一下，服务员。能把调打开吗?这里太热了。OK, I will fetch the remote control. 柜台服务员:好的，我这就去取遥控。Aha, it's cool now. Can I keep the robot? 啊哈，凉快了。我能保留这个遥控吗?Yes. Here you are. 好的，给您。32.Having people cleaned the room

34、 32.请人收拾房间Excuse me,would you please send a maid here? 打扰一下，能派个服务员到我这里来吗?Ok,she will be there right away. 好的，她马上就到.Housekeaping,May I help you? 客房部。我能帮您忙吗?Yes,it's so dirky here.Can you please help us tidy it? 是的，这里太脏了，能帮我收拾下吗？Sure.Thats oK. 当然，没问题。Thank you so much. Here is dour tip. 非常感谢，这是给你的

35、小费。Thanks.Have a nice stay here. 谢谢，祝您在这愉快。33.The room is not clean 33.房间未收拾干净Room sonnce.What can I do for you? 客房部。我能帮您忙吗？I find theShoet in my room i8 SO stainod.VVouId you please hell it for a dean one? 我的床单太脏了。能帮我换一床干净的吗?I am sorry.sir.Someone will there in a momont. 非常抱歉，先生一会会有人来帮您换的。All nght.

36、please be quick about it' 好的，请快点！Yes,sir.l assure youn vdll never happen again. 好的，先生，我保证这样的事情绝不会再发生。34.At cloak room 34.在寄存处Good aftemoon.what can I do for you? 下午好。我能帮您忙吗？I want to pick up my valuable. 我想取我的东西.May I have your key please? 能把您的钥匙给我吗？Sure. Here you are. 好的，给你。HereiS your valuable

37、. Is that right? 这是您的东西。对吗?Yes，thank you. 没错，谢谢。35.Asking for goods 35.索要缺失物品Room service.What can I do for you? 客房部。我能帮您什么忙吗？l am afraid there isn't any fancy soap in my room. 恐怕我的房间里没有香皂。Sorry sir,we will bring you one.Anything else? 很抱歉，先生,我们这就给您送去。还有其他的事情吗？Yes.Bring me a bath towel as well.

38、是的，再给我拿一条浴巾。36.Babysitting Service 36.托婴服务Good evening,sir. What can I do for you? 晚上好，先生，我能帮您忙吗？We are going to have a party tonight, would you please look after our bal tonight? 我们晚上要参加个聚会，你能帮我们照看孩子吗？Well,we have baby-sitting selvice. We will take good care of your baby. 我们这里有托婴服务，我们会好好照看您孩子的。That

39、's good. 太好了。Please fill out the table. 请填写这张表。37.Asking for Breakfast Service 37.询问是否提供早餐Is breakfast seNed here? 这里提供早餐吗？Yes.Thafs from 6:30 t0 9:00 in the dinning room. 提供。从早晨6点30分到9点，餐厅都提供早餐。Do I have to pay extra money for it? 我需要额外付钱吗？No,it's already induded in your room fare. 不用了，早餐费已

40、经包括在您的房费中了。Thank you. 谢谢。38.Breakfast Reservation 38.预订早餐Excuse me.when is breakfast time? 打扰一下，早餐是几点开始呢？From 6:00 t0 9:00. 从早晨6点到9点。Well,l would like to order breakfast for tomorrow moming. 嗯，我想预订明天早晨的早餐。Certainly.Sir.VVhat would you like to have? 好的，先生，你想吃点什么呢?Please give me two fried eggs.two ord

41、ersof toast and a cup of coffee. 给我来两个煎鸡蛋，两个吐司和一杯咖啡。Fine.Have a nice stay here. 好的，祝您在这里住的愉快。39.Having breakfast in room 39.在房间内享用早餐Good evening.can I help you? 晚上好，我能帮您忙吗？We'd like to have break fast in our room tomorrow;would you please arrange nfor us? 明天我想在房间里吃早餐，你能为我安排一下吗？Sure. 当然可以。ShallI

42、make an order now? 我现在可以预订吗?You don't have to.This is your knob menu.Just tick off the items you want for break fast.write down the time and hang n out8ide the door before you go to bed tonight 不用，这是您的点餐牌，把您要吃的写在早餐盘上，在睡觉之前挂到门外就可以了。That's really convenient. 真是太方便了。40.Room Service 40.送餐服务Good

43、moming.room seNice.In hat can I do for you? 早上好，这里是客房部。我能帮您忙吗?I'd like a hamburger and a cup of coffee.My room number is 402. 我想要一个汉堡和一杯咖啡，我的房间号是4020。OK.sir.We will bring n to you assoon ar possible. 好的，先生，我们尽快把您点的餐送过去。Thank you 谢谢。41.Receiving Meals 41.接收订餐Good moming.sir. Here is your breakfas

44、t. 早上好，先生,这是您的早餐。Thank you.Just put n on the table. 谢谢，放到桌子上吧。Is there anything I can dO for you? 还需要其他服务吗？En,would yoo please gwe me some bread please?l am hungry now. 嗯，再给我些面包好吗？我现在饿了。OK.I will get you to me right now. 好的，我这就给您拿去。42.Inquiry on Way of Payment 42.询问付款方式Room service.May I come in? 客房

45、服务,我能进来吗？Come in please. 请进。This is your breakfast.Can I put it here? 这是您的早餐，我能把它放这吗?Sure.How much iS it? 可以,多少钱？That's $10. 10美元。VVell here is the money, 给你钱。Sir,you don't have to pay right now.Just sign here and we will chargen to your account. 先生，你不必现在就付钱的。只要在这签个宇就好了，我们会先记到您账上。Fine. 好的。43

46、.How to deal with plates 43.如何处理房屋内餐盘Room service. May I come in? 客房服务。我能进来吗？Come in please. 请进。Mr. Green? 是格林先生吗？Yes.put them on there please. 是的，把东西放那吧。OK.If you need anything, just call the Room service. 好的，如果您需要其他的，叫客房部就可以了。Thank you. By the way, what shall we do with the plates when we finiSh o

47、ur meal? 谢谢，再问一下，我们吃完后，餐盘怎么处理？Just leave them outside the door. We will take care of it. 就放到门外，我们会处理的。l see. Thanks a lot. 明白了，谢谢。44.Call the Breakfast 44.催促早餐Is that Room servioe? 是客房部吗？Speaking. What can I do for you? 是的，我能帮您什么忙吗?I have madearoservation for my brealdast last night. But l still hav

48、en't got it.I am so hungry now. 我昨晚预订了今天的早餐，可是到现在都还没有送来，我现在很饿。I am sorry.sir,I will check for you.what's your room number? 对不起，先生，我为您查一下，您的房间号是多少?2030. 2030Fine.we wdl send it to you right now. 好的，我们这就给您送去.45.Having Attendant Buyed Goods 45.请求服务生代买物品Excuse me,could you do me afavor? 打扰一下，能帮我

49、个忙吗？Of couse,what's the matter? 当然，什么事？We are busy in preparing for the train.Would you please buy us some fruit? 我们现在忙着为坐火车准备东西，你能帮我们买点水果吗？What kind of fruit do you want? 你们想要什么水果?Apples and pears,one kilo for each af them,please. 苹果和梨各买一斤。Sure,please grve me $10 in advance.l wil1 have thern bo

50、ught for you. 好的，先给我10美元吧，我去给你们买。46.Making Bed Service 46.铺床服务House keeping.May I come in? 客房部的。我能进来吗？Come in please. 请进。Good eveninig,sir.I come to make the bed. Shall I do it now or later? 晚上好，先生，我来铺床。我现在做还是等一会？Well,since you have come,do it now please? 既然你已经来了，就现在吧。That's aII.Have a nioestay

51、here. 好的，祝您在这里住的愉快。Thank you.Please get some soap for us. 谢谢，请给我们取些香皂。Just a moment.l will do it right now. 稍等，我这就去。47.Having People Cleaned Room 47.请人打扫房间Room service.what can I do for you? 客房部。我能为您做什么吗？I would like to have my room deaned. Would you please send a maid here right now? 我想请人打扫下我的房间,能叫

52、个服务员过来吗？OK.someone will be there right away. 好的，马上就到。Thank you. 谢谢。48.Having People Cleaned in Designated Time 48.要求在特定时间打扫Housekeeping.may I come in? 客房部的,我能进来吗？Coma in please. 请进。Good moming,sir,May l do your room now? 早上好，先生，我现在能打扫房间吗？How long will it take? 需要多长时间呢？Your room will be raady in half

53、 an hour. 半个小时就可以了。Well.would you please come back fifteen minutes late? We are to visit the Tower 嗯，你能不能15分钟后再打扫呢？我们要去参观塔。Of course,sir.Have a good day. 当然可以，祝你们今天开心。49.In Reception Desk 49.在前台Hello.can you tell me how to use the telephone? 你好，能不能告诉我怎么使用这个电话？lf you want to order meals,call 8801.lf

54、you need other help,call 8803 and someone will be there. 如果你想点菜，请拨8801，如果你需要其他服务，请拨8803，然后工作人员就会满足您的需求。Thank you so much.By the way,is there a mail service? 非常感谢，顺便问一下，有邮寄服务吗？Yes.you can take your letters to the counter over there. 是的，您只要把想寄的信件放到服务台就可以邮寄。50.Inquiry on Clothes Washing 50.询问洗衣程序Room s

55、ervice.What can I do for you? 客房部，请问有需要帮忙的吗？I have just checked in this aftemoon.l am wondenng whatI shall do if I want to have some dothes washed. 我今天下午才住进来，如果我想洗衣服需要怎么做？There is a laundry fonn in your room ars well as a bag.Fill out the form and put them together with the laundry in the bag.The ma

56、id will come and pickh up. 在你的房间有一张要洗衣服的表格和一个洗衣袋。填写一下表格，并把它和耍洗的衣服一起放在袋子里，服务员会把它们取走。That's convenient.Thank you. 那挺方便，谢谢。51.Clothes Washing Service 51.洗衣服务Do you have laundry service? 请问这里提供洗衣服务吗？Yes.We have an excellent service here. 是的，我们这里提供优质的洗衣服务。Well,would you please send someone t0 502?I h

57、ave some clothes to wash. 好的，请问能不能让一个服务员到502来一下？我有一些衣服要洗。OK. 好的。52.Charging on Clothes Washing 52.洗衣服如何收费Hello.housekeeping.Is there anything I can do for you? 你好，客房部。请问有需要帮忙的吗?I would like to,have my dothes washed. VVhat's the rate? 我想洗一些衣服，价格是多少? We charge $5 for a barrel. 一桶5美元.OK.here are the clotlhe8. 好的，要洗的衣服在那里.Please ftll out the fomi sir. 先生请填一下这个表格。53.Inquiry on Time 53.询问何时能洗好OK.sir.Your room is done.ls there anything else I can do for you? 先生，您的房间收拾好了，请问还有什么需要帮忙吗？Would you please help me send these clothes to the laundry? 请问能不能