管理学第十版C1习题与答案

1、s financial1. Management affects employee morale but not a companyperformance.(False)2. In order to be considered a manager, an individual must coordinate the work of others.(True)3. Effectiveness refers to the relationship between inputs and outputs.(False)4. Effectiveness is concerned with the mea

2、nsof getting things done, while efficiency is concerned with the attainment of organizational goals.(False; p. 7)5. Efficiency is often referred to as“ doing things right. ”(True)6. The four contemporary functions of managementare planning, organizing, leading, and controlling.(True)7. The roles of

3、figurehead, leader, and liaison are all interpersonal roles.(True; p. 9)8. Determining who reports to whom is part of the controlling functionof management.(False; Organizing,9. Directing and motivating are part of the controlling function ofmanagement.(False;p. 8)10. Katz found that managers needed

4、 three essential skills: technical, human, and informational.(False; p. 11)11. Technical skills becomeless important as a manager moves into higher levels of management.(True)12. A distinct purpose is important in defining an organization.(True)1. Someonewho works with and through other people by co

5、ordinating their work activities in order to accomplish organizational goals isa. an assembly line workerb. a laborerc. a managerd. a salesperson(c)2. Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the e

6、ntire organizationa. first-line managersb. top managersc. production managersd. research managers(b)3. The lowest level of management is .a. a non-managerial employeeb. a department of research managerc. a vice presidentd. a first-line manager(d)4. The distinction between a managerial position and a

7、 nonmanagerial position is .a. planning the work of othersb. coordinating the work of othersc. controlling the work of othersd. organizing the work of others(b, Page 5)5. Wasting resources is considered to be an example of manageriala. efficiencyb. effectivenessc. inefficiencyd. ineffectiveness(c)6.

8、 Efficiency refers toa. the relationship between inputs and outputsthe additive relationship( 加性关系 ) between costs and benefits b. the exponential( 指数关系) nature of costs and outputsc. increasing outputs regardless of cost (a; p. 7)7. An automobile manufacturer that increased the total number of cars

9、produced at the same cost, but with many defects, would bea. efficient and effectiveb. increasing efficiencyc. increasing effectivenessd. concerned with inputs(b; difficult)8. Today, the basic management functions are considered to bea. planning, coordinating, staffing, and directingb. planning, org

10、anizing, leading, and directingc. commanding, organizing, leading, and staffingd. planning, organizing, leading, and controlling (d)9. Which of the following management functions from the mid-1950s is no longer included in the basic functions of managementa. commandingb. staffingc. leading d. contro

11、lling(b; p. 8)10 .A manager resolving conflict among organizational members is performing what function a. controlling b. commanding c. directing d. leading(d; moderate; p. 8)11 .The process of monitoring, comparing, and correcting is calleda. controllingb. coordinatingc. leadingd. organizing(a)12 .

12、Acc ording to Mintzberg s management roles, the rolesare those that involve people and other duties that are ceremonial and symbolic in nature.a. informationalb. interpersonalc. technicald. decisional(b; p. 9)13 .A humanresource manager attending a local Society for HumanResource Management meeting

13、would be functioning in which role a. informationalb. leaderc. liaisond. disseminator(c; moderate; p. 9)14 .A finance manager who reads the Wall Street Journal on a regular basis would be performing which rolea. figureheadb. monitorc. disseminatord. interpersonal(b)15.The ability to work well with o

14、ther people, both individually and ina group, requires .a. technical skillsb. assessment skillsc. planning skillsd. human skills(d)16.One of the common characteristics of all organizations is , which clarifies members work relationships.a. its peopleb. its goalsc. its deliberate structured. its purp

15、ose(c)17 .A deliberate arrangement of people to accomplish somespecific purposeis .a. a structure.b. a process.c. an organization.d. an assembly operation(c)18 .Universality of management means that a. all managers in all organizations perform the four management functionsb. all managers in all organizations can perform their job the same wayc. all organizations can hire any manager to perform the management jobsd. any manager can work in any organization and perform any manageme