Although exact answers are preferred, answers may be ：虽然确切的答案是首选答案可能是

1、.*The “plant” refers to the tie among strategy, sales, employment, and practices, whether it is a plant, company, or strategic business unit. *Although exact are preferred, your answers may be approximate.Section DM: DemographicsDM01 Approximately how many total employees work for the plant?_employe

2、esDM02 How many of these employees are production workers (direct and indirect)?_workersDM03 Approximately how many total engineers are at this plant? _engineersDM04 Approximately what percent of the direct production workers is contract or temporary?_% of workersDM05 How many product lines or produ

3、ct families does the plant produce?_product lines or familiesDM06 What percent of plant sales comes from the plants largest selling product line?_% of salesDM07 Over the last two years, what has been the utilization rate for machinery/equipment? _% utilization rateDM08 What is the approximate averag

4、e age of the plants production equipment?_yearsDM09 On average, over the last two years, about what percent of annual sales has been invested in new manufacturing equipment at this plant?_% of annual salesDM10 What percent of the plant ownership is international?_%DM11 What percent of plant sales is

5、 currently from products that have been introduced in the last two years? _%DM12 What were the plants sales last year? (State currency units.)_total salesDM13 What percent of the plants sales is generated from exports?_% export salesDM14About what percent of the plants sales is the total manufacturi

6、ng cost?_% of salesDM15About what percent of the plants total manufacturing cost is for labor?_% of costDM16 About what percent of the plants total manufacturing cost is for material?_% of costDM17 What percent of your plant material costs are purchased from international sources?_%DM18 (A, B & C) W

7、hat percent of the machines in the plant are grouped by machine type (e.g., all lathes together) _% grouped by product or product families (e.g., manufacturing cells_%grouped by assembly line_%Section CG. Competitive Goal MeasurementGiven the following goals, rate the extent that the plant is evalua

8、ted by top management? (Totals to 100 points)? Overall Competitive GoalWeight percentageCG01.A Cost (Price)_PointsCG01.B Quality (conformance to specifications)_PointsCG01.C Delivery timeliness_PointsCG01.D Product Variety/Volume_PointsCG01.E New Product Design/Innovation_PointsCG01.F Environment/Sa

9、fety_PointsTotal (Sums to 100 Points) 100 PointsFor each of the items listed below, how does your plants performance compare with your competitors? (Circle a number.) Far Worse Competitive Far better CG02 direct manufacturing costs1234567CG03 total product costs1234567CG04 raw material costs1234567C

10、G05 product features1234567CG06 product performance1234567CG07 perceived overall product quality1234567CG08 order fulfillment speed1234567CG09 delivery speed1234567CG10 delivery as promised1234567CG11 delivery flexibility1234567CG12 flexibility to change output volume1234567CG13 flexibility to chang

11、e product mix1234567CG14 manufacturing throughput time1234567CG15 new product design time1234567Using an index of 100 as the starting point 2 years ago, give an approximate index for the following (e.g., a 5% increase would be 105, a 5% decrease would be 95).CG16 Manufacturing cost (without inflatio

12、n)_indexCG17 Labor productivity_indexCG18 Equipment productivity_indexWhat are the plants approximate reject/return percentages at each of the following stages now and two years ago? CurrentlyTwo years agoCG19 (A&B) Percent rejects of incoming material _% _%CG20 (A&B) Percent rejects during processi

13、ng (scrap rate) _%_%CG21 (A&B) Percent rejects at final inspection _%_%CG22 (A&B) Percent returns from the customer_% _% Currently Two years agoCG23 (A&B) What percentage of the plants customer orders is delivered late?_% _%CG24 (A&B) What percent of the plants purchase orders do suppliers deliver l

14、ate? _% _%Using 100 as the base 2 years ago, give the current index for the following (e.g., a 20% decrease would be 80).CG25 Product design time_indexCG26 Cycle time _indexCG27 Manufacturing throughput time _indexCG28 Delivery speed _indexCG29 By sales volume, what are the top four product lines at

15、 this plant (if less than 4 leave others blank):1._ 2._ 3._ 4._CG30 What percent of your customer orders require after-sales service from this plant? _%CG31 What percent of the cost of goods sold is spent on transportation costs to the customer. _%Approximately, how many calendar days into the futur

16、e have the plant promised delivery?Currently2 years agoCG32 (A&B) minimum days to delivery promise date_Days_DaysCG33 (A&B) maximum days to delivery promise date_Days_DaysCG34 (A&B) usual days to delivery promise date_Days_DaysOn average, what percentage of the plants orders is delivered to customer

17、s after the promised date?Currently2 years agoCG35 (A&B) Percent of orders delivered after promised date_%_%For customer orders that are delivered late, what is the average number of days late?Currently2 years agoCG36 (A&B)average number of days late_Days_DaysSection IP: Internal Manufacturing Pract

18、icesAbout how much time elapses from the start of the first operation until a batch of the plants products is finishedNow2 years agoIP01 (A&B) average time from start to completion_ days_ daysIP01 (A&B) For about how many individual products or product lines does the plant develop production plans?_

19、 products in production plan _ product lines in production planIP02 How far into the future does the plants production plan extend? _weeksIP03 About how many times per year is the plants production plan revised? _ times per yearIP04 How far into the future does the plant freeze the production schedu

20、le? (0 = the firm does not freeze the production schedule.) _weeksHow accurate are these manufacturing records? IP05 About how accurate are the plants inventory records (0 = do not measure)?_%IP06 About how accurate are the plants bills of material (0 = do not measure)?_%IP07 About how accurate are

21、routings (0 = do not measure)?_%IP08 On approximately what percent of orders do engineering changes occur after the start of production? _% IP09 (A, B, &C) What is the approximate percentage breakdown of the production elapsed time for a typical production batch (These should sum to 100%)? _% set-up

22、 time _% processing time _% non-processing operations (queue & move time)IP10 (A, B, &C) What is the approximate total number of part numbers in each segment of the plants inventory system?_raw material part numbers _component part numbers _finished goods part numbersIP11 What is the approximate val

23、ue of the plants total inventory in all stages of production including finished goods? (State currency units.) _total inventory valueIP12 (A,B, &C) What is the approximate distribution of the plants inventory value? (These should sum to 100%.) _% purchased materials and parts _% work-in-process_% fi

24、nished goodsIP13 (A, B, C &D) In this plant, what percent of production (manufacturing) orders are in these categories (sums to 100%):_% one of a kind _% small batch _% large batch _ % semi-continuous _% continuousIP14 (A, B, C &D) In this plant, what percent of manufacturing orders fall into these

25、categories?_% Engineer to order _% Made to order _% Assemble to order _% Made to stockIP15 Approximately, how many items are on a typical end item bill of material (check one)?5050-100100-200200-300300-400400-500500-10001000-50005000+IP16 Approximately, how many annual permanent changes are made to

26、this plants bills of materials?5050-100100-200200-300300-400400-500500-10001000-50005000+IP17 About how many suppliers does the plant have, on average, per part? _suppliers per partIn the last two years, to what extent has the plant invested resources (money, time and/or people) inprograms in the fo

27、llowing areas? (Circle a number for each program.) Not At AllTo Some ExtentTo a Great ExtentIP18 Cellular Manufacturing1234567IP19 Factory Automation1234567IP20 Process Redesign1234567IP21 Enterprise Resource Planning (e.g., SAP)1234567IP22 Material Requirements Planning1234567IP23 Just-In-Time1234567IP24 Manufacturing Throughput Time Reduction1234567IP25 Setup Time Reduction1234567IP26 Total Quality Management1234567IP27 ISO 9000 Certification1234567IP28 Supplier Certification1234567IP29 Statistical Process Control1234567IP30 Total Quality Management1234567IP31 Six