口试和作文becn大

1、商务信函与小作文区别: 大作文有本身的特点1.读者不同对内/对外内容点的数量不同阅读量小/大3/54.字数的要求 40-50/120-140信函的要求1.研究收信人的所在采用的恰当的语气语言自然I have pleasure in informing you xIleased tol you o言简意赅有礼有节,善解人意注意礼貌用语: your kind enquiryyour esteemed order 6.避免行文冗长避免陈词滥调措词精确有力选用简单的词汇 instead ofwill you be good enough to he near futureat the present

2、time come to deciexpress a preference forsay please soon now decide prefer becausefor the reasont保持词语释义的一致性避免多词一义forwardsenddeliverdispatchbusinessfirmanisationcompanycorporation9.重视文章的开头和结尾开头部分:开头部分要恰到好处不要使用否定性的或不礼貌的词语要从对方的观点出发,不能以自我为中心开始句一定要切合正题首段不宜太长开始句最好提一下上次联系的情况结尾段落:1.明确希望对方采取的行动2.如果对方不是行动的执行者

3、,一定要指明动作的执行者是谁说明该行动的具体实施细则指明最后的期限赞赏对方,但除非对方为你做过什么,否则不要随便道谢避免使用消极性的词汇如若需要,表明愿意提供帮助的态度结尾段落不宜过长检查:布局是否合理?拼写是否正确? 标点符号用得是否恰当?是否包含所有的要点? 所传递的信息是否准确?措辞是否简明,准确,礼貌?5.语言是否自然,?是否做到从对方角度出发,体谅对方?全文的总基调是否合适? 能否产生预期的效果?如果自己是收信人的话,是否愿意收到这样?如果所有的都是 YES ,那就万!开头结尾常用的表达方式开头:Referring to previous contact:nk you for you

4、r letter of/dated(日期) With reference toFurther to In reply toSing the reason for writing:I am writing to enquire aboutto confirmtto apologise for/aboutin reply to your(提到上次交往) with reference to (提到上次交往)Ending a letterIf you have any further questions, please contact me号码on () /at+If you have any fur

5、ther questions, please do not hesi directly/please feel free to contact meI look forward to hearing from you soon.e to contact me注意当中的格式问题的 insideaddresssubjectdatesignaturetitlecarboncopy 等在 BEC 中级写作中均可一省略商务信函-题目分类订单类询问类类handling order enquiry and replyplaand apology4.告知变化类 notice of changes5.邀请类 i

6、nviions1.订单类 handling orderYou are the owner of a clothing factory. A customer has sent you a letter summarising a recent negotiation. You have written some notes on the letter. Write a120-140 words reply to the buyer using the letter and your notes.Write on your Answer Sheet.Dear Parveen,It was goo

7、d to see you again lastk and we are delighted (So are we!)t your silk blouses will be included in our wer catalogue. As promised,listed below are the pos agreed at the meeting.1.The contract is for the Sheba range of silk blouses colours?)hree colours. (which2.You will grant us exclusive import righ

8、ts for the blouseshe UK.3.The 4000?)ty will be 5000 pie, wifurther option 3000. (we agree4.The price piece will be $5.65 for the5000. You will confirm theprice for the optional 3000 pie. ($5.25for the option pie)5. Payment will be by letter of credit.6.The initial order will be ready ex factory by 1

9、 August 1999. (Notsible-15t the earst)I trust you will find this in order. I look forward to your written confirmation in due course.Best regards StephanieellChief PurchaserLetter of Credit 信用证Iing BAdvising B/Negotiating B(通知行)(开证行)Negotiating B(议付行)Applicant (开证申请人) BuyerBenefiry(受益人)Sellers draft

10、)(Bill of Lading Ship文章分段两种方法段落1.缩进式(Indented Ver 2.平头式(Block Ver Dear Stephanie,)nk you for your letter of 1 March. We are delightedt the Shebarange will be in your catalogue. There are ,however, some which need clarifying.small posThe Sheba range comes in six colours . Please look at the sles andc

11、onfirm which three colours you would like.You referred to the further option of 3000 pie. I thought we agreedon 4000. Please confirm the correct figure.I can confirm the optional piewill cost $5.25 each.Unfortuna1.8.99. The eary, due to a full order book, we are unable tiver byst date would be 15.8.

12、99. I hope this will be acceptable.I look forward to hearing from you soon. Yours sincerely,Parveen2.询问类的题目 enquiry and replyThe company you work for is expanding raly and is looking for newpremises. Your Managing Director iserested in Waterside Industrial Park,and has asked you to write a letter to

13、 find out more information. Read Waterside Industrial Park s advertisement below, onwhich your managing Director has already made some notes.Then, using all your Managing Directors handwritten notes write your letter to Rosemary Brown at Waterside Industrial Park.Do not includetal addresses.Write 12

14、0-140 words on a separate sheet.WATERSIDE INDUSTRIAL PARK(Which A variety of large and smalother firms arehe area?)ites available. (sizes?)Finanl help available for many companies moving to the Area (Whowould qualify?)Excellent road and rail links will parts of the country.Skilledlabour force for ma

15、nufacturing or serviector business (Labourcosts compared with other areas?)For an information pack, please contact : (Ask for this)industrial parkRosemary BrownWatersidePhone(11) 8008866Fax(11) 323 6644商务知识积累ese1. 资产=assets 2. 房地产 real eserelocate to a new eseoffice 新的办公大楼business ese/park 商务区indust

16、rial park 工业区property market 楼市real ese broker 房地产经济商/中介property consultancy 房地产中介premises agent 房地产中介lease 租 lessor 出租方 lessee/renter/tenant 承租方put out to lease 招租modation 使用面积Job offer 招聘 Job Application 求职 申请Job Hop跳槽 Job Applicant 应聘的人Candidate 候选人 recruit v. 雇佣/聘用 n.应聘成功的人 Pick/Select/shortlist

17、 v. 选拔CV/resume 个人简历Job Description 工作描述employer-employee relation 劳资关系 employee/union relation 劳资关系 management-union relation 劳资关系 industrial relation 劳资关系 industrial dispute 劳资纠纷industrial action Workforce 工人群体=strikenel/staff 员工Infrastructure 基础设施补充公司类别: public company 上市公司 PLC- Public Limited Co

18、mpany 上市公司 Private Company 未上市公司se-owned company 国有公司publicly-owned company 公有公司满分作文22 JulyDear Mrs. Brown Subjects: New PremisesWith reference to your advertisementto have more information about the above.he local newspr, I would likeCould youl us which other firms arehe area, and what are the size

19、s ofthe units available for rental .Regarding the finanl help mentioned, could you inform us who wouldyou qualify for it and how to apply.Anothoto clarify is the skilled labor costs compared with other areas.Finally, we would be grateful if you could send us the information pack to our address.We lo

20、ok forward to hearing you from you soon.Your sincerely, Alya Maideen询问类常用句型I am writing to enquire aboutI amerested in yourI would be grateful if you could send me I would like further information about3.与道歉信信(Letter of Compla的事由s)的结构:1.详诉事件/提出要求信常用句型:I am writing to complain about I am not satisfie

21、d with理由I must therefore insist例题You recently attendetne-day training courseon healnd safety. Youwere disappoed with the course and you have decided to write a letter ofcomplato the training company. Read the advertisementbelow, which notes on the your letter togives details of the course. You have

22、already made some advertisement. Then, using all your handwritten notes, writeMoira Geddings at GBG Certification Servi.Do not includetal addresses.Write 120-140 words on a separate sheet.GBG Certification Servi Good for business, good for youRegardless of whether you are in a manufacturing or servi

23、ce industry, you are required by law to operate your business in a manner which is safe and healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff.Our one-day courses include:Experienced and highly-qualified trainers (trainer was sic

24、k-replacement poor)High-quality information packs (pile of loose photocopies)Small groups ( (not true)um 8 people)price includesch and refreshments(explain what was wrong withch)All one-day courses run Monday-Friday from 9:30-17:00. (start late)For more information contact:Mora Geddings GBG House Su

25、mmerfield Road Oxford OX8 4DN满分范文Dear Mrs. Geddings,I writeregarding a training course on healnd safety which I attend 27November.When I booked this course, I chose yourcompany as it came highlymended and the courses seemed to be of a high standard. I waspromised an experienced trainer but unfortuna

26、y he was sick and thereplacement was not as good as expected. Regarding the information packsthese were only a pile of loose photocopies, which was not promised. Theclasped to be about 8 peoputine there were about 15. Finally,should make it cleart the class started 1 hour late, and thecht wasnot ser

27、ved, was cold.I am sure you can understand my disappoment. Iwould therefore be glad if you could investigate this matter.I look forward to hearing from you.Yours sincerely, Lisa Kostevska索赔:compensate indemnify refund apologizeclaim v./n. 索赔claims 赔偿金claim against the insurance companybring/lodge a

28、claim against 对提出索赔take legal action against道歉信的结构表示歉意解释原因处理意见再次道歉道歉信的常用句型Letters of apology对提讼I am writing to apologize for/about This was due toUnfortunay, we have been unable toI am sorry for any inconvenience this has caused.I can a例题re yout we willYou are the secretary in a company whis has lef

29、t the letter below for you to answer.akes plastic tableware. YourWrite a letter of 120-140words to Ms, Jerome, explaining the reason forthe damaged goods. Use the informationinherletter and the notes fromyours.Do not include addresses. Write on your answer sheet.Chris: please write back to Ms Jereme

30、QUALITY CAFETERIA INC.NEW ROAD MELBOURNE6 October 1997with regrets, etc. We mus this customer.nksloseThe managerPlastic-A-Plenty Co. Gough Industrial Es MelbourneeDear Sir or MadamPLASTIC TABLEWARE-Producthave used your company as anos.0821(forks) and 7234(bowls) We r to our restaurants for severaly

31、ears,(5years to be exact.) and until recently the quality of yourproducts has always been good.However, on 2 September this year, we took deliver of some plastic tableware which was of extremely poor quality. Many of the bowls were chipped (we will replace them free of charge) and several of thefolk

32、s were broken. We cannot use them in our cafeterias.I do hopet such a delivery will not be repeated, andt yous to faulty faultyus in the future will again be of high quality. (So do I! It was the packing machine-now repaired) If, however, we receive any further plastic tableware from you, we will be

33、 obliged to find anotherr (lher it wonppen again shes an excellent customer, so please offer ourapologies) to provide us with goods whi am sure you will be able to provide us wi explanation.eet our own high standards. I satisfactoryYours faithfully, Ann Jereme Restaurants Director满分范文Dear Ms Jereme,

34、nk you for your letter of 6 October. After supplying your restaurants for5 years, I was extremely sorry to heart the batch of bowls andforkswhich you received on 2 September was not of usual quality.(表示歉意)After careful investigation, we foundt the cause of the problem was afaulty packing machine. Is

35、 now been repaired. I can promise yout thistype of problem will noppen again.(解释原因)According to the sales contract betn us, we will, of course, replace yourfaulty delivery free of charge. (处理意见)I would like to offer our apologies once again and nk you being an excellent customer.(再次道歉)Yours sincerel

36、y,4.告知变化类 notice of changesYou work in the Sales Department of anernational company. ManuelaGar, an important cnt, is visiting your company for a day. There aresome changes to the itinerary you sent her lastk.Write a letter of 120-140 words to Ms Gar, using the original and yourhandwritten notes, in

37、forming her of the changes.Proed itinerary for one-day visit of Manuela GarWednesday 20 October11:00 Ms Gararrives on flight 1 B 432 from Madrid John Sallis to meetMs Garat airport11:30 Arrive at company 45 (Original arrival tioptimistic)John Sallis to give Ms Garanroductory tour of the company12:30

38、 Launch at White Hart restaurant(Restaurant full. Its now the Swan ho)(John Sallis, Carol Sn, Sue Smith, Ms. Gar)(Carol cant make it. Explain why?) 14:00 Meeting in boardroom(John Sallis, Carol Sn 15:30 Coffee break, Sue Smith, Ms. Gar)16:00 Product presenion (give some details)(John Sallis, Carol Sn, Sue Smith,