sop016-视频监控系统故障处理操作程序video monitoring system fault processing operating procedures

1、Why is this task important for you and our guests?为什么这个任务对你和你的客人非常重要？Answers 回 答:1.Enhance the servikills of staffs through the training.通过培训能使员工增强对务的技巧。2.Improve the sense of service of staffs by the training.通过培训能提高员工对务的意识。3.Make your training more profesal and smooth使你的培训更显专业并且更为顺畅Maain a good im

2、age for yourself and the team你自己及团队的专业的形象4.5.Make your trainee feele, comfortable and enjoy the trainingSTANDARD OPERATING PROCEDURE标 准 工 作 程 序monitoring system fault prosing operating procedures系统故障处理操作程序TASK NUMBER任务:CPYJ-SOP-ENG-016DEPARTMENT部 门 :Engineering工程部DATE IED签发日期:September 20132013 年 9

3、月APPROVED BY批准人:General Manager Mr. Bjorn Su总经理先生GUEST EXPECION客人期望:Our goal is to make sure you have learned to according to our established standards, to monitoring system know a lot的目标是确保你已经学会根据定的标准，对“系统”有了较多的了解。TIME TO TRAIN培训时间:40 minutes40 分钟使前来参加培训的员工备受欢迎、感觉舒适并乐于参加培训WHAT / STEPSHOW/ STANDARDS

4、怎么做/工作标准TRAINING QUESTIONS提 问1.monitoring systemroduction系统简介1. monitoring system can when people could not be directly observed the situation, but it can real-time, image, true reflection of be monitored control object picture, and hase the peopleodern management of the monitoring of a kind of very

5、 effective observation tool. Because it canobserve many areas, and even remote areas unique function, is considered to be the nesary security facilities.系统能在人们无法直接观察的场合，却能实时、形象、 反映被监视控制对象的画面，并已成为人们在现代化管理中 的一种极为有效的观察工具。由于它具有只需一人在控制中心操作就可观察许多区域，甚至远距离区域的独特功能，被认为是安保工作之必备设施。1. what iion of themonitoring

6、and control system?系统的作用是什么？2.monitoring system function系统的功能Monitor screen real-time display, image qu ality single way adjustment function, every road vid eo speed can be set respectively, fast retrieval, a v ariety of mode setting function, automatic bac kup, holder/lens control function, network

7、 transmiss ion, etc. Retrofitting the time generator, time display stack to the image. When line too longer retrofitting audio lifier to ensure the quality of audio and vi deo monitoring.画面实时显示，图象质量单路调节功能，每路速度可分别设置，快速检索，多种录像方式设定功能，自动备份，云台/镜头控制功能，网络传输等。加装时间发生器，将时间显示叠加到图像中。路较长时加装音放大器以确保音质量。 Management

8、 department can through it to get valid data, image or voice information, the unexpected abnormal events proses of timely monitoring and memory, to provide efficient, timely1. Have what kind of function具样的功能？only one he control center operation canWHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS

9、提 问d and height, the layout, handle cases, etc.管理部门可通过它获得有效数据、图像或声音信息，对突发性异常事件的过程进行及时的监视和记忆，用以提供高效、及时地指挥和高度、布置警力、处理等。3.monitoring system comition系统组成forefeetMainly include: camera, electric zoom lens, hol der, shield, indoor infrared inductive probe, outdoor infrared correlation detector, decoder, l

10、ights and sir en and other equipment前端部分主要包括：头、电动变焦镜头、云台、防护罩、室内红外感应探测器、室外红外对射探测器、器、警笛等设备。Transmis partAccording to monitoring, monitory po distance monitoring center distance using differenttransmis medium, probably can be divided o: coaxial cable, network, cable, wirelesstransmis, etc.传输部分根据监视、点距离中

11、心的远近的距离采用不同的传输介质，大概可分为：同轴线缆、网 络、 光缆 、无线等传输方式。Control partThis part is the core unit of monitoring system, is the acquisition, compres, the control of the main parts. Its channel reliability, operation prosing ability, the ability of recording and retrieval convenience will directly affect the whole

12、system performance.控制部分该部分是系统的单元，是采集、压缩、控制的主要部分。它的通道可靠性、运算处理能力、能力和检索的便利性将直接影响到整个系统的整体性能。Display section:1. What a ferts有哪几部分组成?WHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问According to monitoring, monitory po distance monitoring center distance using different transmis medium, probably can

13、 be divided o: coaxial cable, network, cable, wirelesstransmis, etc.显示部分：根据监视、点距离中心的远近的距离采用不同的传输介质，大概可分为：同轴线缆、网络、 光缆 、无线等传输方式。5. Alarm parthe important entran and exits, installation active infrared probe, protection, he security center duty room (supervisory control) installation alarm host, onomeo

14、ne somewhere the o, probe automatically induction, triggering alarm.防盗部分在重要出、安装主动式红外探头，进行布防，在安防中心值班室(室)安装主机，一旦某处有人越入，探头即自动感应，触发。 6. System er supplyer supply to guarantee the closed-circuit monitoring alarm system the normal operation of play a crul role, once the er by the damaget can lead to the e

15、ntire system paralyzed se. So the system of er supply need to adopt the centralized er supply, the double er supply arance and unerrupted er supply etc.系统供电电源的供给对于保证整个闭路 系统的正常运转起到 的作用，一旦电源受破坏即会导致整个系统处于瘫痪状态。所以系统的供电需要采用集中供电，双电源保证以及不间断电源等措施。4. Fault and eliminate故障与排除1.No image display, no signalThis p

16、henomenon generally predicability front end signal not normal transfer back to control equipment.Solution:Make sure the camera is energizing, whether1. What is theephone number of the DM and HSKP Clerk?客房部文员和大堂副理的号码是什么？WHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问normal work; If the camera

17、 is noectricity, then check the er supply, transformer, er cord, etc.;If the camera energizing, usable exclusive method the camera directly connected he display terminal observation, such as havent display, then determine the camera fault, the need to change the camera.transmis line have fault, chec

18、k the line and jo, confirmedt after the replacement cable or to welding jo .无图像显示，无信号此现象一般情况可断定前端信号没有正常传送回控制设备。解决方法：首先确认机是否通电，是否正常工作；如果 机未通电，则检查电源、变压器、电源线等；如果机通电，则可用排除法将机直接连接在显示终端观察，如还没有显示，则确定 机故障，需更换 机。图像显示，则可确定 传输线路有故障， 检查 线及接头，确认后更换线缆或重新焊接接头。kind of phenomenon similar but there is essential diffe

19、rence, may be field without lighting; Camera lens rture shut; Camera Angle not adjust good; Display brightness adjustment not appropriate; Cameraer supply and theer is not enough. Solution: identifying siighting condition is good, the camera surveillance area for visible area, display brightness par

20、ameter setting normal, and then adjust the camera lens rture, check the er supply.无图像显示，有信号此现象与前面介绍第一种现象类似但有本质区别 ，有可能是现场无照明；机镜头光圈关闭；2. No image display, a signalThis phenomenon and roduced in front of the If you have image display, can determine the WHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIO

21、NS提 问机角度没有调整好；显示器亮度未调整合适；机供电电源功率不够等。解决方法：首先确认现场照明条件良好， 机监视区为 可见区域，显示器亮度参数设置正常，然后调整摄像机镜头光圈，检查供电电源。3. Image quality is bad, there is erference A. images appear on the screen A black bar orwhite bar, and upward or downward slowly rolling.This phenomenon is usually caused byer erference.Solution: he con

22、trol host, nearby only acs a er no problem camera output signal, if on themonitors did not appear the erference phenomenon, then explaining control hosve no problem; The next available a portable monitor came near to meet in front of the camera output end, if there is erference, the er handling.B. i

23、mage screen produce deep the disorderly large area checkered erferenceThis phenomenon is usually due to a cable wire and shielding net short circuit, break cause.Means of settlement: careful check and appear erference camera phase coupling of all BNCconnector and prosing.图像质量不好，有干扰图像画面上出现一条黑杠或白杠，并且向

24、上或 向下慢慢滚动此现象一般是电源干扰造成。解决方法：在控制主机上，就近只接入一只电源没 有问题的 机输出信号，如果在监视器上没有出现上述的干扰现象，则说明控制主机无问题；接下来可用一台便携式监视器就近接 端 机的视频输出端，如果还有干扰，则进行电源处理。图像画面上产生较深较乱的大面积网纹干扰 此现象一般是由于电缆线的芯线与网短路、断路造成的。解决方法：仔细检查与出现干扰的机相联接的Summary questions 问题总结:1. What kind of place need1. 何种场所需要monitoring system系统?2. what function themonitorin

25、g system hasWHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问所有BNC接头并处理。DVR related faultdigital hard disk recorder cant start Main er switch failure; The er supply ofmain damage; Host motherboard or CPU card bad, Main system hard disk boot sector is damaged, or hard disk itselult; The operating system is destroyed, etc.Solution: