了解餐厅采用移动预订系统的因素以及对净效益的影响

1、了解餐厅采用移动预订系统的因素以及对净效益的影响1. 餐厅类型Type of Restaurant 单选题 *简餐Casual休闲快餐(甜品店奶茶店)Fast Casual快餐Quick Service (QSR)高级餐饮Fine Dining家庭餐饮Family Dining其它Other: _ * 2. 经营年限Number of years in business 单选题 *少于一年Less than a year1-5年1-5 years6-10年6-10 years11-15年11-15 years16-20年16-20 years超过20年More than 20 years3.

2、对贵公司的最佳描述Best description for your establishment 单选题 *独立餐馆Independent Restaurant企业餐厅Corporate Restaurant酒店餐厅Located in a hotel其它Other4. 连锁经营Franchise: 单选题 *是Yes否No5. 餐厅中的座位数Number of seats in establishment 单选题 *1-50座1-50 seats51-100座51-100 seats101-150座101-150 seats151-200座151-200 seats超过200座More th

3、an 200 seats6. 使用的餐厅预订应用程序：(您可以选择多个)The mobile restaurant reservation application used: (you may pick more than one) 多选题 *美团Meituan大众点评Dazhongdianping百度糯米Baidunuomi口碑Koubei美味不用等Meiweibuyongdeng其它Other: _*7. 餐厅使用预订应用程序多久了How long has the restaurant been using the mobile restaurant reservation system(

4、s)? 单选题 *少于一年Less than a year1-2年1-2 years超过2年More than 2 years8. 餐厅在预订系统中提供多少座位How many seats does the restaurant offer on the reservation system(s)? 单选题 *1-50座1-50seats51-100座51-100seats101-150座101-150seats151-200座151-200seats超过200座More than 200seats1.1 预订系统提供的信息是最新的，足以满足餐厅的需要The information that

5、the MRRS produces is up-to-date enough for the restaurants purpose 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意1.2 预订系统为餐厅提供相关信息The MRRS provides relevant information for the restaurant 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Dis

6、agree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意1.3 预订系统为餐厅提供了一整套信息The MRRS provides the restaurant with a complete set of information 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意1.4 预订系统提供的信息是准确的The information provided

7、 by the MRRS is accurate 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意1.5 预订系统提供的信息内容满足餐厅的需求The information content that the MRRS provides meet the restaurants needs 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立So

8、mewhat Agree有点同意Agree同意Strongly Agree强烈同意2.1 预订系统是易于掌握的The MRRS is user-friendly 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意2.2 预订系统是容易使用的The MRRS is easy to use 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Some

9、what Agree有点同意Agree同意Strongly Agree强烈同意2.3 预订系统是稳定的The MRRS is stable 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意2.4 预订系统的响应时间是可以接受的The response time of MRRS is acceptable 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neu

10、tral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意3.1 预订系统完全按照承诺提供服务The MRRS delivers the service exactly as promised 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意3.2 预订系统会及时回复我的问题The MRRS is prompt in responding to my queries 单选题 *Stro

11、ngly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意3.3 在安全和隐私保护方面，餐厅在使用预订系统服务时感到安全The restaurant feels safe when using the MRRS service in terms of security and privacy protection 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Som

12、ewhat Agree有点同意Agree同意Strongly Agree强烈同意3.4 预订系统为餐厅的要求提供了正确的解决方案The MRRS provides the right solution to the restaurants request 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意4.1 预订系统是一项创新技术The MRRS is an innovative technology. 单选题 *Stro

13、ngly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意4.2 餐厅认为预订系统具有创新性The restaurant perceives the MRRS to be innovative. 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意4.3 预订系统提供创新性服务The M

14、RRS offers innovative services 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意4.4 预订系统提供领先的服务The MRRS offers leading services 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意5

15、.1 餐厅可以随时随地使用预订系统The restaurant is able to use MRRS anytime and anywhere. 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意5.2 预订系统可在餐厅需要时使用MRRS is available to use whenever the restaurant needs it 单选题 *Strongly Disagree强烈反对Disagree反对Somew

16、hat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意5.3 总的来说，餐厅可以随时随地控制预订系统的使用In general, the restaurant has control over using MRRS anytime and anywhere. 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意5.4 预订系统的服务的移动性使得获

17、取实时数据成为可能Mobility of MRRS services makes it possible to acquire real-time data 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意6.1 餐厅对预订系统提供的信息非常满意The restaurant is very satisfied with the information it receives from the MRRS 单选题 *Strong

18、ly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意6.2 预订系统满足了餐厅的期望The MRRS has met the restaurants expectations 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意6.3 餐厅对预订系统的效率很满意The restaura

19、nt is satisfied with MRRS efficiency 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意6.4 餐厅对预订系统的有效性感到满意The restaurant is satisfied with MRRS effectiveness 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有

20、点同意Agree同意Strongly Agree强烈同意7.1 预订系统可以对客户信息保密MRRS can keep customer information confidential 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意7.2 我发现使用预订系统很容易收到客户预订I find it easy to receive customer bookings using MRRS 单选题 *Strongly Disagr

21、ee强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意7.3 本餐厅经常使用预订系统The restaurant regularly uses the MRRS 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意7.4 我发现使用预订系统与客户互动很容易I find it easy to interac

22、t with customers using MRRS 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意7.5 我发现使用预订系统搜索客户信息很容易I find it easy to use MRRS to search for customer information 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Ag

23、ree有点同意Agree同意Strongly Agree强烈同意8.1 使用预订系统节省了餐厅的时间The MRRS saves the restaurant time 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意8.2 预订系统改善了餐厅的决策模式The MRRS improves the decisions the restaurant makes 单选题 *Strongly Disagree强烈反对Disagree反对Somewhat Disagree有点不同意Neutral中立Somewhat Agree有点同意Agree同意Strongly Agree强烈同意8.3 预订系统帮