国际礼仪感悟

1、International Etiquette TipsRemember, no matter who you are, while visiting a foreign country, you are representing your nation and should act as an Ambassador would. Demonstrate integrity and respect and you will earn yourself and your country a good name. To work successfully with associates in an

2、other country, its imperative to adjust to the style of the other persons culture. Simple research can make the difference between a successful interaction and a disastrous one. Why waste time, energy and money to expand globally before learning simple cultural differences before hand?Build Relation

3、ships: Anywhere in the world, and especially outside the U.S., its important to first get to know the person(s) youre dealing with to build a bond of trust. Make time to develop relationships and you will be rewarded. Outside of the USA, societies are not accustomed to jumping straight down to busin

4、ess with the exception of the Germanic countries. Its considered Appallingly American and rude to begin a meeting by launching straight into what you want to accomplish and when you want it done by. Take your time and take a genuine interest in the foreign country, customs, and people, and doors wil

5、l open! A drink or meal outside of the office will usually always provide a more relaxed atmosphere to build trust and gain more information than in a boardroom. Avoid discussing politics, religion, and personal affairs as a general rule.Communication Dos and Don ts:Do be polite and smile. In any la

6、nguage or country, nonverbal communication is often remembered longer than the verbal.Do be a good listener. Ask interesting questions.Dont boast too much about yourself or be too direct. Americans are very direct in their speech and dont beat around the bush with implied meanings and innuendoes. As

7、 a result, were often considered uncultured and lacking in refinement.Dont speak too loudly. Americans are notoriously loud and demanding.Dont speak too quickly especially if English is not the first language of the person(s)youre talking with.Dont assume that yes always signifies agreement, especia

8、lly in Asian cultures. In order to save face, people will avoid saying no.In Buddhist cultures (much of Asia), do not point the bottom of your feet at another person, i.e. When sitting. The feet bottoms are considered unclean and it is impolite to direct them towards people.Meeting and Greeting:Dres

9、s conservatively. Rarely do people dress as casually or as provocatively as in the U.S. Dressing formally shows respect for the person youre meeting with.精品文档你我共享When making introductions in any culture, introduce the highest-ranking person first. Never call someone by the first name unless you are

10、specifically asked to do so; virtually nowhere else is people as informal as in the United States.When shaking hands, keep the hand pumping to a minimum - once is enough. Cheek kissing is sometimes acceptable when two people know each other very well and is common in Europe and Latin countries. In p

11、arts of South America for example, even businessmen can be seen pecking cheeks before or after a meeting as a sign of friendship. After working in Europe for a while you can judge on a case by case basis whether or not to kiss. If you do, its generally once on the right cheek. In Belgium, its three,

12、 in France, two. If you want to avoid kissing altogether, simply extend your hand for a handshake and the recipient will get the message.Be careful not to violate a persons personal space and keep touching to a minimum. In Buddhist cultures, do not touch anyones head, for example patting a childs he

13、ad, as it is considered the sacred part of the body and touching is appropriate for family members only.When in doubt about the rank within a group, show the utmost respect for the eldest person. But, dont make the mistake of snubbing the younger members. In the group-oriented cultures of Asia, and

14、especially Japan, decision making is by consensus from the bottom up. In the Latin group oriented cultures, decision making is usually a steep top down process.Remember to have plenty of bilingual business cards on hand wherever you go.Time: Differing attitudes toward time are the major source of an

15、noyance in international interactions, yet few pay heed. How far in advance appointments and bookings must be scheduled, and to what extent punctuality is stressed or ignored are all important considerations to remaining in control during business meetings. Although southern Europeans can be notorio

16、usly late, times are changing so always be prompt as a sign of respect. It can be totally unnerving when a task-oriented American, who considers time a commodity to be managed, is confronted with a relationship-oriented Arab, Asian, or Latin, who considers time as flowing and flexible, beyond human

17、control, and to be accepted whatever happens and regardless of who may interrupt and how frequently the interruptions may occur. It pays to develop some flexibility to avoid angry outbursts. Japanese, for example, take a much longer-term goal setting process - sometimes planning 5 years out. They ma

18、y have three meetings to make decisions others may make in one meeting.Gift Giving: When going abroad, especially on business, Americans worry more about gift giving than any other aspect of international etiquette. Except in Japan, it is seldom as important as Americans think it might be. Generally

19、 you dont need to worry about lugging gifts to foreign countries, but a person visiting from afar always appreciates a small gift. A handwritten note of thanks is also universally appreciated. Many U.S. corporations are not supposed to accept gifts over $25 for tax reasons, so dont gooverboard. Be c

20、areful about overly admiring your hosts possessions especially in Arabic countries, as you may be given the item on the spot and your host will be offended if you refuse it.Entertaining: As a foreigner, you can expect to be entertained, often quite lavishly. If youre dealing with the Chinese, you ar

21、e also expected to honor them by reciprocating before the end of your trip. While all this entertaining is going on, never forget that table manners count everywhere; yours, however, may not be theirs. Try not to be put off if you see the Chinese habitually spitting in the streets (and sometimes in

22、meetings and restaurants!). Do not leave chopsticks sitting upright in a bowl, this resembles incense at a funeral and represents death. Europeans do not change the fork from the left to right hand when eating as is appropriate in the U.S. At Muslim meals never use the left hand to touch food. Musli

23、ms do not eat pork or drink alcoholic beverages. Hindus and some Buddhists do not eat beef.Entertainment is seldom complete without toasts to honor guests and host. A few well-chosen words can get you further than hours over the bargaining table, so give thought to some appropriate toasts beforehand. Avoid jokes since they often dont translate well.In summary, a bit of research on the culture and taboos of the country youre visiting can help you succeed globally.Recommended Reference: Dos and Taboos around t