管理信息系统双语教学大纲

精选优质文档-----倾情为你奉上精选优质文档-----倾情为你奉上专心---专注---专业专心---专注---专业精选优质文档-----倾情为你奉上专心---专注---专业TeachingOutlineofManagementInformationSystems课程编号:课程名称：管理信息系统英文名称：ManagementInformationSystems课程类型:专业核心课总学时：76讲课学时：64实验学时：12学分：4适用对象:信息管理与信息系统专业大学三年级先修课程：执笔人：张亚卿审定人：王文德ⅠTheobjectivesThepurposeofthecourseistoprovideundergraduateswithunderstandingwhyanorganizationneedinformationsystems,howthecompaniesin21stcenturycangainthecompetitiveadvantagebyuseofIT/IS.Thecoursefocusonthekeymanagement,organizationandtechnologyissuesrelatingtoinformationsystemsuseinbusiness,particularlyissuesinintroductiontothetechnologyconceptsunderlyingmoderncomputingandinformationmanagement,aligningIT/IStobusinessstrategy,theorganization,andbusinessmodel,andtransitioningtoe-Businessore-Enterprise.ⅡThecontentChapterone:ManagingthedigitalfirmObjectivesAsamanager,you’llneedtoknowhowinformationsystemscanmakebusinessesmorecompetitiveefficient,andprofitable.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Whatistheroleofinformationsystemsintoday’scompetitivebusinessenvironment?Whatexactlyisaninformationsystem?Whatdomanagersneedtoknowaboutinformationsystems?Howareinformationsystemstransformingorganizationsandmanagement?HowhavetheInternetandInternettechnologytransformedbusinessandgovernment?Whatarethemajormanagementchallengestobuildingandusinginformationsystems?1.1WhyInformationSystems?TheCompetitiveBusinessEnvironmentandtheemergingDigitalFirmWhatisanInformationSystems?AbusinessperspectiveonInformationSystems1.2ContemporaryApproachestoInformationSystemsTechnicalapproachBehavioralapproachApproachofthistext:SociotechnicalSystems1.3TowardtheDigitalFirm:TheNewRoleofInformationSystemsinOrganizationsThewideningscopeofInformationSystemsThenetworkrevolutionandtheinternetNewoptionsfororganizationaldesign:ThedigitalfirmandthecollaborativeenterpriseThedigitalfirm:Electroniccommerce,electronicbusiness,andnewdigitalrelationships1.4LearningtoUseInformationSystems:NewOpportunitieswithTechnologyThechallengeofInformationSystems:NewopportunitieswithtechnologyIntegratingtextwithtechnology:NewopportunitiesforlearningChaptertwoInformationSystemsintheEnterpriseObjective:Asamanager,youwillneedtounderstandtheroleofthevarioustypesofinformationsystemsinorganizations.Aftercompletingthischapter,youwillbeabletoanswerthefollowingquestions:Whatarethemajortypesofsystemsinabusiness?Whatroledotheyplay?Howdoinformationsystemssupportthemajorbusinessfunctions:salesandmarketing,manufacturingandproduction,financeandaccounting,andhumanresources?Whyshouldmanagerspayattentiontobusinessprocesses?Whydofirmsneedtointegratetheirbusinessprocesses?Whatareenterpriseapplications?Whatroledotheyplay?Whatbenefitsdotheyprovide?Whattypesofinformationsystemsareusedbycompaniesthatoperateinternationally?Content:2.1MajorTypesofSystemsinOrganizations2.2SystemsfromaFunctionalPerspective2.3IntegratingFunctionsandBusinessProcesses:IntroductiontoEnterpriseApplications2.4InternationalInformationSystemsChapterthreeInformationSystems,Organizations,Management,andStrategyObjective:Asamanager,you’llneedtoknowhowtouseinformationsystemsstrategicallyandhowsystemscanhelpyoumakebetterdecisions.Aftercompletingthischapter,youwillbeabletoanswerthefollowingquestions:Whatdomanagersneedtoknowaboutorganizationsinordertobuildanduseinformationsystemssuccessfully?Whatimpactdoinformationsystemshaveonorganizations?Howdoinformationsystemssupporttheactivitiesofmanagersinorganizations?Howcanbusinessesuseinformationsystemsforcompetitiveadvantage?Whyisitsodifficulttobuildsuccessfulinformationsystems,includingsystemsthatpromotecompetitiveadvantage?3.1OrganizationsandInformationSystems

Objective:Asamanager,youwillwanttoknowhowyourfirmcanbenefitfromconductingbusinesselectronicallyusingInternettechnology.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:HowhasInternettechnologychangedvaluepropositionsandbusinessmodels?Whatiselectroniccommerce?Howhaselectroniccommercechangedconsumerretailingandbusiness-to-businesstransactions?Whataretheprincipalpaymentsystemsforelectroniccommerce?HowcanInternettechnologyfacilitatemanagementandcoordinationofinternalandinterorganizationalbusinessprocesses?Whatarethemajormanagerialandorganizationalchallengesposedbyelectronicbusinessandelectroniccommerce?

Objective:Oneofyourmanagerialresponsibilitiesistomakeinformeddecisionsthatreflectanunderstandingoftheethicalandsocialissuesaswellasthebusinessissuessurroundingtheuseofinformationsystems.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Whatethical,social,andpoliticalissuesareraisedbyinformationsystems?Aretherespecificprinciplesforconductthatcanbeusedtoguidedecisionsaboutethicaldilemmas?Whydoescontemporaryinformationsystemstechnologyposechallengestotheprotectionofindividualprivacyandintellectualproperty?Howhaveinformationsystemsaffectedeverydaylife?Howcanorganizationsdevelopcorporatepoliciesforethicalconduct?

Objective:Asamanager,you’llfacemanydecisionsaboutusinghardwareandsoftwaretoimprovetheperformanceofyourfirm.Aftercompletingthischapter,youwillbeabletoanswerthefollowingquestions:Whatcomputerprocessingandstoragecapabilitydoesourorganizationneedtohandleitsinformationandbusinesstransactions?Whatarrangementofcomputersandcomputerprocessingwouldbestbenefitourorganization?Whatkindsofsoftwareandsoftwaretoolsdoweneedtorunourbusiness?Whatcriteriashouldweusetoselectoursoftwaretechnology?Ofwhatnewsoftwaretechnologiesshouldwebeaware?Howwouldtheybenefitourorganization?Howshouldweacquireandmanagethefirm’shardwareandsoftwareassets?

Objective:Asamanager,you’llwanttounderstandhowyourcompany’sdatacanbeorganizedsothattheycanbeeasilyaccessedandused.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Whydobusinesseshavetroublefindingtheinformationtheyneedintheirinformationsystems?Howdoesadatabasemanagementsystemhelpbusinessesimprovetheorganizationoftheirinformation?Howdotheprincipaltypesofdatabasemodelsaffectthewaybusinessescanaccessanduseinformation?Whatarethemanagerialandorganizationalrequirementsofadatabaseenvironment?Whatnewtoolsandtechnologiescanmakedatabasesmoreaccessibleanduseful?

Objective:Atmanypointsinyourcareer,youwillneedtomakedecisionsabouthowtousetelecommunicationstechnologyandservicesinyourbusiness.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Whatarethefeaturesofacontemporarycorporatetelecommunicationssystem?Onwhatmajortechnologydevelopmentsaretheybased?Whattelecommunicationstransmissionmediashouldourorganizationuse?Whatkindofnetworksandnetworkservicesareappropriateforourorganization?Whattelecommunicationsapplicationscanbeusedforelectronicbusinessandelectroniccommerce?Whatissuesshouldbeaddressedintelecommunicationsplanning?

Objective:Asamanager,you’llneedtoknowhowtomaximizethebenefitsofInternettechnologyinyourfirm’sinformationtechnologyinfrastructure.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:HowdoestheInternetwork?Whatareitsmajorcapabilitiesandbenefitstobusiness?WhatistheWorldWideWeb?HowcanorganizationsbenefitfromusingtheWebandWebtechnology?WhatwirelesstechnologiescanbeusedforaccessingtheWeb?WhataretheprincipalWirelessWebapplications?Whataretheprincipaltechnologiesforsupportingelectroniccommerceandelectronicbusiness?WhatmanagementproblemsareraisedbyInternetcomputingandtechnologiesfordigitalintegration?Howcanbusinessessolvetheseproblems?Objective:Asamanager,youwillneedtounderstandhowthemajorenterpriseapplications—enterprisesystems,supplychainmanagementsystems,andcustomerrelationshipmanagementsystems—canprovidevalueforthefirmaswellasthechallengesofimplementingandusingthemsuccessfully.Youwillalsowanttoknowhowthesesystemscancreateenterprise-wideplatformsforthedeliveryofnewservices.Aftercompletingthischapter,youwillbeabletoanswerthefollowingquestions:Howdoenterprisesystemsprovidevalueforbusinesses?Howdoesenterprisesoftwarework?Howdosupplychainmanagementsystemsprovidevalueforbusinesses?Whatdoessupplychainmanagementsoftwaredo?Howdocustomerrelationshipmanagementsystemsprovidevalueforbusinesses?Whatdoescustomerrelationshipmanagementsoftwaredo?Howcanenterpriseapplicationsbeusedinplatformsfornewcross-functionalservices?Whatarethechallengesofimplementingandusingthevariousenterpriseapplications?Objective:Asamanager,youwillwanttoknowhowyourfirmcanbenefitfrominformationsystemsknowledgemanagement.Aftercompletingthischapter,youwillbeabletoanswerthefollowing:Whatisknowledgemanagement?Whydobusinessestodayneedknowledgemanagementprogramsandsystemsforknowledgemanagement?Whattypesofsystemsareusedforenterprise-wideknowledgemanagement?Howdotheyprovidevaluefororganizations?Howdoknowledgeworksystemsprovidevalueforfirms?Whatarethemajortypesofworksystems?Whatarethebusinessbenefitsofusingintelligenttechniquesforknowledgemanagement?Whatmanagementissuesandproblemsareraisedbyknowledgemanagementsystems?Howcanfirmsobtainvaluefromtheirinvestmentsinknowledgemanagementsystems?Objective:Asamanager,youwillbeaskedtomakemanydifferentkindsofdecisions.Youwillwanttoknowhowyoucanuseinformationsystemstoimproveyourdecisionmaking,whetheryouareworkingaloneorinagroup.Aftercompletingthischapter,youwillbeabletoanswerthefollowingquestions:Howcaninformationsystemshelpindividualmanagersmakebetterdecisionswhentheproblemsarenonroutineandconstantlychanging?Howcaninformationsystemshelppeopleworkinginagroupmakedecisionsmoreefficiently?Arethereanyspecialsystemsthatcanfacilitatedecisionmakingamongseniormanagers?Exactlywhatcanthesesystemsdotohelphigh-levelmanagement?Whatvaluecansystemstosupportmanagementdecisionmakingprovidefortheorganizationasawhole?Objective:Duringyourcareer,youwillundoubtedlybelookingforwaystousenewinformationsystemstoimprovetheperformanceofyourfirm.Youmaybeaskedtohelpyourorganizationbuildanewinformationsystem.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Howcouldbuildinganewsystemchangethewayanorganizationworks?Howcanacompanymakesurethatthenewinformationsystemsitbuildsfititsbusinessplan?Whatarethestepsrequiredtobuildanewinformationsystem?Whatalternativemethodsforbuildinginformationsystemsareavailable?Arethereanytechniquesorsystems-buildingapproachestohelpbuilde-commerceande-businessapplicationsmorerapidly?Objective:Atmanypointsduringyourcareer,youwillbeinvolvedinprojectstobuildnewinformationsystems.Youwillneedtoknowhowtomeasurethebusinessbenefitsoftheseinvestmentsandhowtomakesurethatthesesystemsworksuccessfullyinyourorganization.Afterreadingthischapter,youwillbeabletoanswerthefollowingquestions:Howcanourcompanymeasurethebusinessbenefitsofourinformationsystems?Whatmodelsshouldbeusedtomeasurethatbusinessvalue?Whydosomanysystemprojectsfail?Whataretheprincipalreasonsforsystemfailures?Howshouldtheorga