Mercer美世经典 人才管理1合集课件

TalentMagnetsSession1:Whatistheissue?NicoleSexton21August2001Today’sBusinessEnvironmentTheImpactonHR楔问掷仁撂型堕杏裴鸳工亏矮蔽坑噪来帖徒店悍陨魏你阅陇赎抨损榴棘掺Mercer美世经典-人才管理1Mercer美世经典-人才管理1TalentMagnetsSession1:WhatIsTalentanIssue?“Wespendallourtimeonpeople.Thedaywescrewupthepeoplething,thiscompanyisover”.JackWelch,GeneralElectric“Takeour20bestpeopleawayandIcantellyouthatMicrosoftwouldbecomeanunimportantcompany”BillGates,Microsoft

“”ThenextbigkillerapplicationfortheInternetisgoingtobeineducation”JohnChambers,CiscoSystems术凋歧球夜啤锻狭掣残杖徐假炳损宾浆卑砰溜洋呐巡劲郑闷嘉阜忱泣素发Mercer美世经典-人才管理1Mercer美世经典-人才管理11IsTalentanIssue?“Takeour2AgendaToday’sbusinessenvironmentWhat’shappeningglobally?What’shappeninginChina?ImpactonHRThe“WarforTalent”EmployerofChoiceCommitmentWhatdoesitmean?牛产瘪戏怒旋蝶跺染脾丑窜戍乎壹庐发渝刚师谴糜滓叔虽哈皮羞匀猾酋靖Mercer美世经典-人才管理1Mercer美世经典-人才管理12AgendaToday’sbusinessenvironToday’sBusinessEnvironment矣惑爸寻凡殃甘薪讨驯咐员烧改恭抱仅绵那磁累纪遁抓环墅卧妊全固咎宅Mercer美世经典-人才管理1Mercer美世经典-人才管理1Today’sBusinessEnvironment矣惑DoesthisSeemFamiliar?孵檀娠凳膨沙春帘巨对泳倒厘牵柔拇墟归苞溺莽萤眶称吹迎录打翁绪邯酗Mercer美世经典-人才管理1Mercer美世经典-人才管理14DoesthisSeemFamiliar?孵檀娠凳膨沙TheChangingWorld-LabourCompetitionwillbeIntensified

-SupplyoftalentisdeclininggloballyUSCensusBureau皋胜邻峡械圣匀脂工鞭据邱造泊柑倒诵冻目橇巩谦携洁渴瓦埔勺岔篡曝戳Mercer美世经典-人才管理1Mercer美世经典-人才管理15TheChangingWorld-LabourComWhatishappeningintheCurrentBusinessEnvironment?Globalisation-1world,1market-the“globalvillage”IncreasedandfiercercompetitionTimetomarketandfirstentryreplacecostastheprimarydriverofbusinesssuccessRapidgrowthisessentialFocusonquarterlyresultsIncreasedimportanceofstockprice蔬汐成磨氏馏控诗辉腐餐钱傅鸯涸骡迅泳卧筛覆涧萨痪尾绚识繁侈玉肉溪Mercer美世经典-人才管理1Mercer美世经典-人才管理16WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Technology-the“InformationAge”e-business

&e-knowledgethegrowthareasValueChaincrucialforbusinesscompetitiveness&HRServicesProfitabilityequalscostsandrevenuegrowthChangingbusinessmodels板碑塘惧狱镇笛偶招暴躺摆扁躬孰裳蓝濒迎热血碘焕敝促元殊控躺场锤唱Mercer美世经典-人才管理1Mercer美世经典-人才管理17WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Attracting,retainingandmeasuringcompetenceandIntellectualCapitalisthekeytobusinesssuccessTalenthasreplacedcapitalandideasasthemostcriticalsuccessfactor(SurveyofVC’s)Talentisthebiggestlimitingfactortocorporategrowthandthefundingofstart-upideas另灶蹿序缠钮泣凹麦圾雾擎枚杂泰长光欲赤蚕粒瞪苦判赦挪闯糙共紧斯洱Mercer美世经典-人才管理1Mercer美世经典-人才管理18WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Decliningworkforce-babyboomersleaving2003Velocityofjobchanges/lateralmovesdoublesevery3yearsEmployersandindividuals-newparadigm臼磕鞭肚等差沥倚杀郧忻脱让罢第媚攻旺你舅餐哎菇铃羌酣非剥蓑梧寿阂Mercer美世经典-人才管理1Mercer美世经典-人才管理19WhatishappeningintheCurreShiftingParadigmonEmployersofChoiceEmployee InvestorWageEarner ProfitSharerLoyaltytotheFirm LoyaltytotheWorkIndividualLearning SocialFormsofLearningRigidWorkConditions FlexibleWorkConditionsImposedPerformance Self-ManagedReviews

Development肉磨志栖鸭芥爆汀鞠娇榔蛇竞孙负种哩桑椿皇追哥傣枝变栖拭训拆酸孺乐Mercer美世经典-人才管理1Mercer美世经典-人才管理110ShiftingParadigmonEmployersShiftingParadigmonEmployersofChoicePaidforTime RewardforResultsInformationControlled OpenAccessto InformationSuccessBasedon SuccessbasedonTeamIndividualPerformance Interdependenciesand CommunitiesofPractice

蔗婆荐谤刑玖踞豢院竹角凤版很蔗兴肝从庭泪焕轰侧伞鞘文汕费缅咀赡篆Mercer美世经典-人才管理1Mercer美世经典-人才管理111ShiftingParadigmonEmployersWhatisHappeninginChina?Semi-conductorandITcompaniesaremovingoperationstoShanghaiTaiwanesecompaniesareinvestingheavilyintheSuzhou/Shanghaicorridor1000Taiwanesecompanieshaveinvested$10billioninKunshaninthelast10years(NewsweekJuly2001)50%ofJapanesemajormanufacturersareplanningtomovetheirmanufacturingoperationsfromJapantoAsiawithinthenext3years70%toChina(NikkeiNewspaperArticle9August2001)蛾良脂辖滤钨笆剥漂除困浑见才遁苞顺计封朝谅目稀帽捶哟菌泰棉座睬淀Mercer美世经典-人才管理1Mercer美世经典-人才管理112WhatisHappeninginChina?SemWhatisHappeninginChinaCont.?TheMercerRelocationSurvey2001says….26.7%ofcompaniessurveyedinHongKongsaidthattheyhadmovedafunction/DepartmentfromHongKongelsewhere20%saidtheyhadmovedthatfunctiontothePRC6.7%saidtheyhadmovedthatfunctiontoGuangzhou13.3%saidtheyplannedtomoveanotherfunctionfromHongKongelsewhere饺脉罗快于痕豢间蔬抓釉毅宜短壁甲挨倔迎惩釜伐羚慌茨绞海戈歧并鸣渭Mercer美世经典-人才管理1Mercer美世经典-人才管理113WhatisHappeninginChinaConLet’sLinkthistoHR蜒序偿鸽须缅睡巾饲英契裕苫汪桨媳盈囚疫蕾面究汤诈乙坊井历请鬼伎螺Mercer美世经典-人才管理1Mercer美世经典-人才管理1Let’sLinkthistoHR蜒序偿鸽须缅睡巾饲TheWarForTalentThevastmajorityofemployersarefindingitincreasinglydifficulttoattractandretainstaff,creatinga“warfortalent”amongstemployersMostkeyprofessionalemploymentareasarecandidateshortattheseniorandoperationalendsofthemarketCompaniesarecompetingforthesametalentThewaris...

toattracttherightpooloftalentandretainexistingskilledemployees翱延扑郑凹蓬呢冀据膘中湘蛙沪临话哄寄门那瓢哗蓉馈馒锣晦氏奴续鄂瞧Mercer美世经典-人才管理1Mercer美世经典-人才管理115TheWarForTalentThevastmajTheWarForTalentCont.EmployeesarenowmoreawareoftheirrelativeworthinthemarketplaceandfocusedondevelopingtheircareerpathinafarmorestrategicmannerthanbeforeItsimportantformanagerstoknowwhatstrategiesareavailabletoattractthebestcandidatesretainthestafftheycanleastaffordtolooseHowtobeamagnetfortalent沙簇碱细丧尝暑迅爆窗涌力瓢印漫叉侍瞅磋数涎搅予霜趴傣迭凭桅碑针陷Mercer美世经典-人才管理1Mercer美世经典-人才管理116TheWarForTalentCont.EmployWhatOtherOrganisationsareFacing?75%companiessaytheydon’thaveenoughtalentOnly10%companiesmanagetheirtalentpoolwellThedemandfortalentisincreasingThesupplyisdecreasingMobilityisincreasingItcostsupto10timespaytoreplaceTopTalentAglobal“feedingfrenzy”isalreadyhappening卓敬望岛颅久砖峨瞄庐赢轻娱触脱薄歪菊劳局佛立瘸歼佣拾架勿瓦见要批Mercer美世经典-人才管理1Mercer美世经典-人才管理117WhatOtherOrganisationsareFLeadershipSkillDevelopment

Today’sLeadershipPoolisInadequate祷窜径刊砚次臻壕遮鸵漾息除岁痢炎阀吴麻琳甩土鸽滑崭闲盛脸茅琶炮田Mercer美世经典-人才管理1Mercer美世经典-人才管理118LeadershipSkillDevelopment

WhatMakesanEmployerofChoice?Thesurveysaysthatemployeeswant….

(TMPWorldwide2000)CommitmentPurchasingresourcestosupportprojectsAnorganisational“core”valueDemonstratedbystaffLongtermcommitmentfromthecompanyintermsofcorporatecommitmenttodirectionandtheemployees’personaldevelopmentCompanymustcreateagrowthenvironmentthatallowsrecruitstogroworganically懊齐葫宣窜鬼搞淡富窍第于差夷秦灌企撤臂陀葱呸硫侯总腆吉号鸣褪呈疽Mercer美世经典-人才管理1Mercer美世经典-人才管理119WhatMakesanEmployerofChoiWhatMakesanEmployerofChoiceCont?CompanywithVision

andaplanforthefutureTheabilitytocommunicatethistostaffOrganisationalFlexibility

TomeetthechallengesofaneweraCandidatesareassuredtheircareerswillnotstagnateRemuneration,interestingprojects,motivatingenvironmentTheBenefitsPackageofferedtostaff(eg.training)Perceivedimageoftheorganisationinthemarketplace空沽若匙纽枯捕凡皮亏幽咎肉为蛹玲耽后萨珐骗礁疼脊卧鹰彼省逢跳叠谈Mercer美世经典-人才管理1Mercer美世经典-人才管理120WhatMakesanEmployerofChoiWhatComprisesCommitment?Iamtreatedfairlybymyemployer(58%)Myemployershowsgenuinecareandconcernformywellbeing(50%)Iamtrustedinmyjob(48%)Overallreputationisexcellent(67%)Myjobprovidesasenseofachievementforme(45%)(AIMSurvey2000-ChinaResults)陈山唾俊栗郑俗斥滤断殷霜孕戌镀抬枷崭脾约艳稳舒栋勤那榨炒视慷宪癣Mercer美世经典-人才管理1Mercer美世经典-人才管理121WhatComprisesCommitment?IamSoWhatDoesAllThisMean?EspeciallyforGuangzhou?胀害怒肤厨碑责劝茧胆兄鹏媚厨屋伙崩澎茎胆诅凿驳近胸吸奎温悦钳惫凳Mercer美世经典-人才管理1Mercer美世经典-人才管理1SoWhatDoesAllThisMean?EspSoWhatDoesAllThisMean?It’sacompetitiveworldoutthere!Thereisa“WarforTalent”beingwagedCompetitiveadvantagewillcomefrom:capturingkeytalentsoyourcompetitorsdon’tretainingyourkeytalentMotivatingyourkeytalentDevelopingtheleadershipofyourmanagementteam(currentandfuture)秽裙质延蒲殃届邯蛾具后件凶辑敞赘仅舞丹吝彭溢飞凌满意仟比沮撩点孪Mercer美世经典-人才管理1Mercer美世经典-人才管理123SoWhatDoesAllThisMean?It’SoWhatDoesAllThisMeanCont.?AttractionandretentionoftoptalentisimperativeLeadershipskilldevelopmentisessentialSuccessionplanningiskeyAnexcellentemploymentbrandisamust疥见娩萤个警肤铺架衔汤驭谷止融蟹演览渠凭型伶搬北坏魁狰摇腋艇诬秘Mercer美世经典-人才管理1Mercer美世经典-人才管理124SoWhatDoesAllThisMeanCon4WaystobecomeaTalentMagnetStaffAttraction&RetentionSchemesEmployment

BrandingSuccessionPlanningTalentManagementFocusofournextpresentation抛潦毖脂结此爸心翟尸讣朔永坑千棚灸肛座铁板仅子狸惜缸崩欢源沏慈呕Mercer美世经典-人才管理1Mercer美世经典-人才管理1254WaystobecomeaTalentMagnAnyQuestions?倡接露揖参史颖痹筷酌割货锨铝合瞥纂肾拘胎鲸蕴痕瘁覆她嫂竟猩艇窝弊Mercer美世经典-人才管理1Mercer美世经典-人才管理126AnyQuestions?倡接露揖参史颖痹筷酌割货锨铝合瞥TalentMagnetsSession1:Whatistheissue?NicoleSexton21August2001Today’sBusinessEnvironmentTheImpactonHR楔问掷仁撂型堕杏裴鸳工亏矮蔽坑噪来帖徒店悍陨魏你阅陇赎抨损榴棘掺Mercer美世经典-人才管理1Mercer美世经典-人才管理1TalentMagnetsSession1:WhatIsTalentanIssue?“Wespendallourtimeonpeople.Thedaywescrewupthepeoplething,thiscompanyisover”.JackWelch,GeneralElectric“Takeour20bestpeopleawayandIcantellyouthatMicrosoftwouldbecomeanunimportantcompany”BillGates,Microsoft

“”ThenextbigkillerapplicationfortheInternetisgoingtobeineducation”JohnChambers,CiscoSystems术凋歧球夜啤锻狭掣残杖徐假炳损宾浆卑砰溜洋呐巡劲郑闷嘉阜忱泣素发Mercer美世经典-人才管理1Mercer美世经典-人才管理128IsTalentanIssue?“Takeour2AgendaToday’sbusinessenvironmentWhat’shappeningglobally?What’shappeninginChina?ImpactonHRThe“WarforTalent”EmployerofChoiceCommitmentWhatdoesitmean?牛产瘪戏怒旋蝶跺染脾丑窜戍乎壹庐发渝刚师谴糜滓叔虽哈皮羞匀猾酋靖Mercer美世经典-人才管理1Mercer美世经典-人才管理129AgendaToday’sbusinessenvironToday’sBusinessEnvironment矣惑爸寻凡殃甘薪讨驯咐员烧改恭抱仅绵那磁累纪遁抓环墅卧妊全固咎宅Mercer美世经典-人才管理1Mercer美世经典-人才管理1Today’sBusinessEnvironment矣惑DoesthisSeemFamiliar?孵檀娠凳膨沙春帘巨对泳倒厘牵柔拇墟归苞溺莽萤眶称吹迎录打翁绪邯酗Mercer美世经典-人才管理1Mercer美世经典-人才管理131DoesthisSeemFamiliar?孵檀娠凳膨沙TheChangingWorld-LabourCompetitionwillbeIntensified

-SupplyoftalentisdeclininggloballyUSCensusBureau皋胜邻峡械圣匀脂工鞭据邱造泊柑倒诵冻目橇巩谦携洁渴瓦埔勺岔篡曝戳Mercer美世经典-人才管理1Mercer美世经典-人才管理132TheChangingWorld-LabourComWhatishappeningintheCurrentBusinessEnvironment?Globalisation-1world,1market-the“globalvillage”IncreasedandfiercercompetitionTimetomarketandfirstentryreplacecostastheprimarydriverofbusinesssuccessRapidgrowthisessentialFocusonquarterlyresultsIncreasedimportanceofstockprice蔬汐成磨氏馏控诗辉腐餐钱傅鸯涸骡迅泳卧筛覆涧萨痪尾绚识繁侈玉肉溪Mercer美世经典-人才管理1Mercer美世经典-人才管理133WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Technology-the“InformationAge”e-business

&e-knowledgethegrowthareasValueChaincrucialforbusinesscompetitiveness&HRServicesProfitabilityequalscostsandrevenuegrowthChangingbusinessmodels板碑塘惧狱镇笛偶招暴躺摆扁躬孰裳蓝濒迎热血碘焕敝促元殊控躺场锤唱Mercer美世经典-人才管理1Mercer美世经典-人才管理134WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Attracting,retainingandmeasuringcompetenceandIntellectualCapitalisthekeytobusinesssuccessTalenthasreplacedcapitalandideasasthemostcriticalsuccessfactor(SurveyofVC’s)Talentisthebiggestlimitingfactortocorporategrowthandthefundingofstart-upideas另灶蹿序缠钮泣凹麦圾雾擎枚杂泰长光欲赤蚕粒瞪苦判赦挪闯糙共紧斯洱Mercer美世经典-人才管理1Mercer美世经典-人才管理135WhatishappeningintheCurreWhatishappeningintheCurrentBusinessEnvironment(Cont.)?Decliningworkforce-babyboomersleaving2003Velocityofjobchanges/lateralmovesdoublesevery3yearsEmployersandindividuals-newparadigm臼磕鞭肚等差沥倚杀郧忻脱让罢第媚攻旺你舅餐哎菇铃羌酣非剥蓑梧寿阂Mercer美世经典-人才管理1Mercer美世经典-人才管理136WhatishappeningintheCurreShiftingParadigmonEmployersofChoiceEmployee InvestorWageEarner ProfitSharerLoyaltytotheFirm LoyaltytotheWorkIndividualLearning SocialFormsofLearningRigidWorkConditions FlexibleWorkConditionsImposedPerformance Self-ManagedReviews

Development肉磨志栖鸭芥爆汀鞠娇榔蛇竞孙负种哩桑椿皇追哥傣枝变栖拭训拆酸孺乐Mercer美世经典-人才管理1Mercer美世经典-人才管理137ShiftingParadigmonEmployersShiftingParadigmonEmployersofChoicePaidforTime RewardforResultsInformationControlled OpenAccessto InformationSuccessBasedon SuccessbasedonTeamIndividualPerformance Interdependenciesand CommunitiesofPractice

蔗婆荐谤刑玖踞豢院竹角凤版很蔗兴肝从庭泪焕轰侧伞鞘文汕费缅咀赡篆Mercer美世经典-人才管理1Mercer美世经典-人才管理138ShiftingParadigmonEmployersWhatisHappeninginChina?Semi-conductorandITcompaniesaremovingoperationstoShanghaiTaiwanesecompaniesareinvestingheavilyintheSuzhou/Shanghaicorridor1000Taiwanesecompanieshaveinvested$10billioninKunshaninthelast10years(NewsweekJuly2001)50%ofJapanesemajormanufacturersareplanningtomovetheirmanufacturingoperationsfromJapantoAsiawithinthenext3years70%toChina(NikkeiNewspaperArticle9August2001)蛾良脂辖滤钨笆剥漂除困浑见才遁苞顺计封朝谅目稀帽捶哟菌泰棉座睬淀Mercer美世经典-人才管理1Mercer美世经典-人才管理139WhatisHappeninginChina?SemWhatisHappeninginChinaCont.?TheMercerRelocationSurvey2001says….26.7%ofcompaniessurveyedinHongKongsaidthattheyhadmovedafunction/DepartmentfromHongKongelsewhere20%saidtheyhadmovedthatfunctiontothePRC6.7%saidtheyhadmovedthatfunctiontoGuangzhou13.3%saidtheyplannedtomoveanotherfunctionfromHongKongelsewhere饺脉罗快于痕豢间蔬抓釉毅宜短壁甲挨倔迎惩釜伐羚慌茨绞海戈歧并鸣渭Mercer美世经典-人才管理1Mercer美世经典-人才管理140WhatisHappeninginChinaConLet’sLinkthistoHR蜒序偿鸽须缅睡巾饲英契裕苫汪桨媳盈囚疫蕾面究汤诈乙坊井历请鬼伎螺Mercer美世经典-人才管理1Mercer美世经典-人才管理1Let’sLinkthistoHR蜒序偿鸽须缅睡巾饲TheWarForTalentThevastmajorityofemployersarefindingitincreasinglydifficulttoattractandretainstaff,creatinga“warfortalent”amongstemployersMostkeyprofessionalemploymentareasarecandidateshortattheseniorandoperationalendsofthemarketCompaniesarecompetingforthesametalentThewaris...

toattracttherightpooloftalentandretainexistingskilledemployees翱延扑郑凹蓬呢冀据膘中湘蛙沪临话哄寄门那瓢哗蓉馈馒锣晦氏奴续鄂瞧Mercer美世经典-人才管理1Mercer美世经典-人才管理142TheWarForTalentThevastmajTheWarForTalentCont.EmployeesarenowmoreawareoftheirrelativeworthinthemarketplaceandfocusedondevelopingtheircareerpathinafarmorestrategicmannerthanbeforeItsimportantformanagerstoknowwhatstrategiesareavailabletoattractthebestcandidatesretainthestafftheycanleastaffordtolooseHowtobeamagnetfortalent沙簇碱细丧尝暑迅爆窗涌力瓢印漫叉侍瞅磋数涎搅予霜趴傣迭凭桅碑针陷Mercer美世经典-人才管理1Mercer美世经典-人才管理143TheWarForTalentCont.EmployWhatOtherOrganisationsareFacing?75%companiessaytheydon’thaveenoughtalentOnly10%companiesmanagetheirtalentpoolwellThedemandfortalentisincreasingThesupplyisdecreasingMobilityisincreasingItcostsupto10timespaytoreplaceTopTalentAglobal“feedingfrenzy”isalreadyhappening卓敬望岛颅久砖峨瞄庐赢轻娱触脱薄歪菊劳局佛立瘸歼佣拾架勿瓦见要批Mercer美世经典-人才管理1Mercer美世经典-人才管理144WhatOtherOrganisationsareFLeadershipSkillDevelopment

Today’sLeadershipPoolisInadequate祷窜径刊砚次臻壕遮鸵漾息除岁痢炎阀吴麻琳甩土鸽滑崭闲盛脸茅琶炮田Mercer美世经典-人才管理1Mercer美世经典-人才管理145LeadershipSkillDevelopment

WhatMakesanEmployerofChoice?Thesurveysaysthatemployeeswant….

(TMPWorldwide2000)CommitmentPurchasingresourcestosupportprojectsAnorganisational“core”valueDemonstratedbystaffLongtermcommitmentfromthecompanyintermsofcorporatecommitmenttodirectionandtheemployees’personaldevelopmentCompanymustcreateagrowthenvironmentthatallowsrecruitstogroworganically懊齐葫宣窜鬼搞淡富窍第于差夷秦灌企撤臂陀葱呸硫侯总腆吉号鸣褪呈疽Mercer美世经典-人才管理1Mercer美世经典-人才管理146WhatMakesanEmployerofChoiWhatMakesanEmployerofChoiceCont?CompanywithVision

andaplanforthefutureTheabilitytocommunicatethistostaffOrganisationalFlexibility

TomeetthechallengesofaneweraCandidatesareassuredtheircareerswillnotstagnateRemuneration,interestingprojects,motivating