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作文部分Time:45minutesPARTFunctions/CommunicativeTaskInputResponseRegister1.givinginstructions,explainingadevelopment,askingforcomments,requestinginformation,agreeingtorequestsRubriconly(pluslayoutofoutputtexttype)Internalcommunication(mediummaybenoteormessageormemooremail)(40-50words)Neutral/informal2Correspondence:.explaining,apologizing,reassuring,complainingReport:describingsummarizingProposal:describing,summarizing,recommending,persuadingOneormorepiecesofinputfrom:businesscorrespondence(mediummaybeletter,faxoremail),internalcommunication(mediummaybenote,memoore-mail),notice,advert,graphs,charts,etc.(pluslayoutifoutputisfaxoremail)Businesscorrespondence(mediummaybeletter,faxore-mail)orshortreportorproposal(mediummaybememooremail)(120140words)Neutral/formalNotes:Notewritingisveryeasy.Justwriteasyouspeaktoanotherpersonfacetoface.Youwriteanotewhenyouwanttospeaktothepersonwhoisnowabsent.Youwriteitinaveryinformalstyle:thelanguageissimpleandeasy,andonlyafewsentencesareneeded.Writedownthedatefirst(sometimesyoucanevendropthisdownwhenitisnotimportant).Thenspellhisorhername,usuallythefirstname,sinceitisveryfriendlyandintimate.Nextbeginthemessageatanotherlineandfinishittotheend.Finallyendthenotewithyourname,alsofirstname.(Forfurtherreference,seeStudentBookPage78.)Messages:(Forfurtherreference,seeStudentBookPage14.)E-mails:(Forfurtherreference,seeStudentBookPage37.)Memos:Afewwordsshouldbesaidabouttheformatofmemos.Generallytheyhaveallthefeaturesoflettersinformat.Buttheyusuallyhavemoreformalitiesandfeaturesthatwillmakethemeasytoberecognizedandfiled.Thesefeaturesare:AtypedorprintedheadingDateFileorreferencenumbersReader’sfullnameWriter’sfullnameSubjectlineAdistributionlistYoumaynotneedtoincludealloftheseitemsineverymemo.Whatfeaturesshouldbeincludeddependonthememoyouarewriting.(Forfurtherreference,seeStudentBookPage109.)Reports:DirectionsareavailableinStudentBook.See82.Letters:DirectionsareavailableinStudentBook.See80.Appendix:BEC商务信件写作部分攻略以下是商业信函的写法:第一章格式问题格式问题:请同学们在BEC的写作中采用平头式的写法。收信人的姓名和地址置于信纸的左上方地址、称呼和结束礼词后没有标点符号日期在右上方段落从定格开始,段落之间的行距为两行(但在考试中由于受答题卡限制,请同学们酌情考虑)写信人的名字和头衔在签名下方称呼和结束礼词的注意事项:称呼的写法遵循下列原则:DearSirorMadam写信给某一公司,不确定具体的收信人DearSir对男士,但是你不知道他的具体姓名DearMadam对女士,但是你不知道他的具体姓名DearMrSmith对男士DearMsSmith对已婚或未婚的女士DearMrsSmith对已婚女士DearMissSmith对未婚女士DearJohn(此处John为英语中常用男名)对朋友或你比较熟悉的人(通常为多年生意伙伴)称呼与结束礼词存在对应的关系,请同学们特别注意:DearSirorMadamYoursfaithfullyDearMr/Ms/Mrs/MissSmithYourssincerelyDearJohnBestwishes以下均为错误用法:DearMrJohnDearMrJohnSmith日期:在英国英语中,天在前,但是在美国英语中,月份在前。所以某些特别的时期容易引起误解。例如:12062003在英国指的是:6月21日在美国指的是:12月6日因此日期要写成:12June2003注释:在BEC考试中同学们可以采用恩波所推荐的用法。但是12062003的用法仍然是可以使用的,因为BEC为英版考试。在使用恩波推荐的用法时,要记住月份使用大些字母开头。天后不必写th、rd、nd或者st。第二章写法问题预备参加bec考试的同学们由于缺乏商务写作的实际经验,对于写作部分都比较郁闷。恩波结合历年考试实际,为大家准备了15类共计50个经典的实战句型,供大家在考场上使用。我们对每一个句型都模拟了一种环境:1.信件的开头:Wearewritingtoenquireabout…Wearewritinginconnectionwith…Weareinterestedin…andwewouldliketoknow…环境:Youwanttoknowthepricesofsomeairconditioners.Weareinterestedinyourairconditionerandwewouldliketoknowthepricesofsomeairconditioners.Yousawanadvertisementinthenewspaperyesterdayandyouwantfurtherinformation.Wearewritinginconnectionwiththeadvertisementinthenewspaperyesterday.YouwanttoknowifthecompanyyouarewritingtoorganizesholidaystoAfrica.WearewritingtoinquireabouttheholidaystoAfricathatyourcompanyorganizes.2.回信的开头:Thankyouforyourletterof(date)askingif…enquiringabout…Wehavereceivedyourletterofenclosing…(date)concerning…环境:Acompanywrotetoyouon23July.Theywantedtoknowifyousellphotocopiers.Thankyouforyourletterof23July,askingifwesellphotocopiers.Amanwrotetoyouon18December.Hewantedemploymentwithyourcompany.Healsosenthiscurriculumvitae.Wehavereceivedyourletterof18December,enclosingyourcurriculumvitae.Acompanysentyouafaxon3June.TheywantedtoknowifyouweregoingtothemarketingconferenceinLondon.Thankyouforyourfaxof3June,askingifIwasgoingtothemarketingconferenceinLondon.Awomantelephonedyouthismorning.ShewantedtoknowifherorderNo.599hadarrived.ThankyouforyourtelephonecallthismorningconcerningtheorderNo.599..信件的结尾:一般结尾:Ilookforwardtoreceivingyourreply/order/products/ect.Lookingforwardtohearingfromyou.如果你在信件中提供了信息:Ihopethatthisinformationwillhelpyou.Pleasecontactmeifyouneedanyfurtherinformation.Pleasefeelfreetocontactmeifyouhaveanyfurtherquestions.Pleaseletmeknowifyouneedanyfurthe门nformation..引入主题:Withreferenceto…Furtherto…Withregardto…Iamwritinginconnectionwith…注:引入主题的句子可以被写在信件的开头,但withregardto不能用于信件的开环境:(Howwouldyoustartaletterabouteachofthefollowing)aninvoice(No.679)foraphotocopierWithreferencetoInvoiceNo.679,weregrettotellyouthattheproductarrivedinbadcondition.ameetingyouhadwiththeaddresseeonJan.16Furthertothemeetingon16January,IamdelightedtotellyouthatwearenowabletogiveyouaspecialofferforourPeachSeriescomputer.anadvertisementinthetimesnewspaperIamwritinginconnectionwiththeadvertisementinthetimesnewspaperyesterday.anapplicationforapostassecretaryinyourcompanyIamwritinginconnectionwithyourapplicationforapostassecretaryinourcompany.afaxorderforsixcomputersthatyoureceivedtodaywithreferencetoyourfaxorderforsixcomputer,Iregrettotellyouthattheyareoutofstockatpresent.5.告知好、坏消息:好消息:Iampleaseddelightedhappytotellinformadviseyouthat…坏消息:Iregretamsorrytotellinformadviseyouthat…Weregretthat…环境:(completethesesentencesusingphrasesforreferringandgivinggoodorbadnews.)a.yourorderforsomecupboards,wehavehadtoincreasetheprice.b.yourapplicationforapostassecretary,thatwewouldlikeyoutostartworkassoonaspossible.c.yourapplicationforapostassecretary,thatyouwerenotsuccessful.d.ourtelephoneconversationthismorning,thatyourcarisnowreadyforyoutocollect.6.说明你所能做的和不能做的:Weareunableto…Weareableto…Wehavebeenforcedto…环境:Youcannotloweryourprices.Weregretthatweareunabletoreduceoutprices.Youhavehadtoraiseyourpricesbecausethegovernmenthasincreasedthesalestax.Wehavebeenforcedtoraiseourpricesbecausethegovernmenthasincreasedthesalestax.However,youcangivethemadiscountof5%iftheirorderisformorethan$8,000.Weareabletogiveyouadiscountof5%ifyourorderismorethan$8,000.Withregardtotheirsecondquestion,youcannotacceptpaymentinEgyptianpoundsbutyoucanacceptUSdollarsorEuros.WearesorrythatweareunabletoacceptpaymentsinEgyptianpoundsbutweareabletoacceptUSdollarsorEuros.7.说明原因:Thisisowingto…dueto…aresultof…becauseof…注:owingto通常用于不好的消息。如果想在原因中使用动词,请加上thefactthat的从句。环境:increasepricesfallofthedollarWehavebeenforcetoincreaseourprices.Thisisowingtothefallofthedollar.DelaythedeliveryofthegoodsstrikebyairlinepilotsWehavebeenforcedtodelaythedeliveryofthegoods.Thisisowingtothestrikebyairlinepilots.Increaseallsalariesby10%riseinsalesWeareabletoincreaseallsalariesby10%.Thisistheresultofabigriseinsales.Cutallsalariesby10%fallinsalesWehavebeenforcedtocutallsalariesby10%.Thisisduetothefactthattherehasbeenafallinsalesinthepasttenmonths.CannotdeliveryourneworderwehavenotreceivedyourpaymentfrothelastorderWeregretthatweareunabletodeliveryourneworderimmediately.Thisisowingtothefactthatwehavenotreceivedyourpaymentforthelastorder.CancelthemeetingalotofstaffhavebeenillWehavebeenforcedtocancelthemeeting.Thisisbecausesomemembersofourstaffhavebeenill.8.请求采取行动:Pleasecouldyou…assoonaspossible.Wewouldbegratefulifyoucould…withoutdelay.Wewouldbeappreciateitifyouimmediately.could…注:pleasecouldyou…是最直接的方式。在要求一些一般性的事情时,可以使用这种表达。环境:Youhaveseenanadvertisementinthenewspaperforapostasofficemanger.Youwantanapplicationform.Iwouldappreciateitifyoucouldsendmeanapplicationform.Thephotocopierinyourofficehasbrokendown.Youwanttohaveitrepaired,quickly.Wewouldbegratefulifyoucouldsendarepairmantofixourphotocopierassoonaspossible.Youhavemovedyourofficeandyouwantthepostofficetoforwardyourletterstoyournewaddress.Pleasecouldyouforwardmyletterstomynewaddress.Youwantthetelephonecompanytoputanothertelephoneinyouroffice.Youneediturgently.Wewouldappreciateitifyoucouldputanothertelephoneinourofficeimmediately.Youhavewrittentoacompanyandyouwantthemtoreplyquickly.Iwouldbegratefulifyoucouldgiveusareplyquickly.9.抱歉:Wemustapologizefor…Weapologizefor…Weareextremelysorryfor…注:以上句型后请使用动词__ing形式。以上句型中的for可以换成that,然后用从句表达。一般来说,解释产生问题的原因,然后在信的结尾处再次表达歉意。再次抱歉:Pleaseacceptourapologiesonceagain.Wehopethatthishasnotcausedyouanyinconvenience.Withapologiesonceagain.10.要求提供信息:PleasecouldyouWewouldbegratefulifyoucouldWrmus(about/if)…letusknow(about/if)…Wewouldliketoknow(about/if)…注:如果需要特别重要的信息,可以在以上句型前使用:inparticular。环境:Youwrotealettertosomeoneandtheyhaven'treplied.Youwanttoknowiftheyreceivedtheletter.Wewouldbegratefulifyoucouldletusknowiftheletterhasreachedyou.Abusinessmanisgoingtoyourcountry.Hewantsyoutogetavisaforhim.Youneedallthedetailsabouthispassport(hisnationality,dateofbirth,wherehispassportwasissued,andwhenitexpires).Pleasecouldyougivedetailsaboutyourpassport.Iwouldliketoknowyournationality,dateofbirth,whereyourpassportwasissuedandwhenitexpires.Youwanttoknowaboutthesamebusinessman'sflight(flightnumber,dateandtimeofarrival).Inparticular,Iwouldliketoknowyourflightnumber,dateandtimeofarrival..轻度抱怨:Unfortunately,+表示somethingiswrong的句子环境:Acompanyhassentyouabillforthewronggoods.Unfortunatelyyousentusabillforthewronggoods.Pleasecouldyousendusacorrectbillassoonaspossible.Yournewphotocopierhasbrokendown.Youhavetowritetothecompanywhosoldittoyou.Unfortunatelyournewphotocopierhasbrokendown.Pleasecouldyousendarepairmantofixitforusassoonaspossible.TwotemporarysecretariesdonotspeakEnglish.Youhavetowritetotheagencywhosentthemtoyou.UnfortunatelytwotemporarysecretariesyourecommendedtousdonotspeakEnglish.WewouldbegratefulifyoucouldrecommendtwomorewhocouldspeakEnglish.Youkeepreceivinglettersforsomeoneelse.Youhavetowritetothepostoffice.UnfortunatelyIkeepreceivinglettersforsomeoneelse.Pleasecouldyoumaketheaddressclearbeforeyoudeliverletterseveryday..提醒某人对某事的注意:Ishouldliketodrawyourattentionto(thefactthat)Ishouldliketopointoutthat…如果你提醒的事情对方已经知道(你想表达你的生气):Ishouldliketoremindyouthat…Ihopethatitisnotnecessarytoremindyouthat…Oneofyourstaffkeepsparkinghiscarinfrontofthemaindoor,thespacewhichisreservedfortheMD.IshouldliketoremindyouthatthespaceinfrontofthemaindoorisreservedfortheMD.Someoneisinterestedinpurchasingalargequantityofyoursimplexcameras.Tellhimabout25%discountforlargeorders.Ishouldliketdrawyourattentiontothefactthatweofferabout25%discountforlargerorders.Oneofyourstaffarriveshalfanhourlateforworkeveryday.(Sheshouldstartat.)Ihopethatitisnotnecessarytoremindyouthatworkstartat9:30everyday.Someoneisinterestedinyourproducts.Tellhimthatyouguaranteethatyourpricesarethelargestinthecountry.Ishouldliketopointoutthatweguaranteethatallpricesarethelowestinthecountry..要求某人采取行动:Wemustinsistthat•••DO--(DO指动词原型)注:请注意这一句型和句型"""8的区别。环境:Wemustinsistthatyoudeliverthegoodsimmediately.1a姑a.14.声口.Unless•••If…(not)…Wewillbeforcedto…环境:(Whatwarningswouldyougivethesepeople)AcompanythathasnotpaidyourbillUnlessyoupaythebill,wewillbeforcedtotakelegalactions.Anothercompanythatisusingyourcompany'scarparkIfyoudonotmoveyourcarawayfromourpark,wewillbeforcedtoturntothepolice.AnemployeewhoalwaysarriveslateforworkUnlessyoucometoworkontime,wewillbeforcedtofireyou.AbuilderwhohasleftalotoftheirtoolsinyourofficeIfyoudonottakeyourtoolsfromouroffice,wewillbeforcedtothrowthemaway.强烈抱怨:注:强烈抱怨遵循以下步骤:阐述发生的问题:itisnowoverninemonthssinceweplacedthisorderandwearestillwaitingforthecabinets.使用句型12:Ishouldliketopointoutthatwehavealreadypaidforthesecabinets.使用句型13:wemustinsistthatyoudeliverthemimmediately.使用句型14:unlesswehearfromyouwithin7dayswewilltakelegalaction.第三章检查(包括图表写作和report)检查的四个主要方面:标点符号:完全禁用的符号:拼写:双写辅音y改成复数语法:主谓一致冠词次序介词时态漏词可能导致信息表达不清的因素:太长的段落太长的句子运用不常使用的词汇一次包含太多的信息信息不完整信息顺序混乱AppendixTwo:对于线性图表的描述上升对于上升趋势的描述:可以使用的动词或动词词组:toincreasetogouptorisetogrowtojumptoleaptosoartoshoottopickup可以使用的名词:anincreaseagrowthajumpasoaranupwardtrend对于上升到某个位置的描述:1.a.中的动词+to+具体数据。1.a.中的动词+to+thepeakof+具体数据。1.a.中的动词+reachingthepeakof+具体数据。1.a.中的动词+reaching+具体数据。topeakat+具体数据toclimbto+具体数据对于上升的程度的描述:1.a.中的动词+by+具体数据。1.a.中的动词+副词。下降对于下降趋势的描述:可以使用的动词或动词词组:tofalltodecreasetogodowntoslidetocollapsetodeclinetodrop可以使用的名词:acollapseadecreaseafalladeclineadrop2.对于下降到某个位置的描述:1. a.1. a. 中的动词+1. a. 中的动词+1. a. 中的动词+1. a. 中的动词+to+thebottomof+具体数据。reachingthebottomof+具体数据。reaching+具体数据。对于下降程度的描述:1.a.中的动词+by+具体数据。1.a.中的动词+副词。对于平稳的趋势的描述:可以使用的动词或动词词组:tohardlychangetohavelittlechangetokeepsteadytolevelofftoremainconstanttostaythesame表示程度的副词:程度较大:considerablydramaticallygreatlymarkedlyobviouslyquicklyrapidlysharplysignificantlysuddenly程度较小:slightlygraduallyslowlysteadily时间的嵌入嵌入时间时所使用的介词和介词词组:infromtobetween.andduringandatthestartofbytheendofoverattheendofthroughout时间’s+具体数据上升和下降趋势的组合描述(嵌入了时间和程度之后):先上升后下降的句型:increasedslowlyduringandbutfellsharplyinAsteadyfallinduringandfollowedthesharpincreasein先下降后上升的句型:fellbeforebegantomakearecoverycontinuetherecovery,climbingto…droppedduringbutincreasedagaininfellandthenpickupduringcollapsedbeforerisingtoattheendof起伏波动的句型:fluctuatedsharplyallthrough波动不大的句型:hardlychangedthroughtheperiodbetweenand柱状图形的描述转换为线形图形的描述饼状图形的描述对于百分比进行描述所使用的句型:%theis/has/have/areaccountsfor%ofthetotaltakesup%inthewholechart趋势的比较表示相似的句型(实例):BothsharepricesrosesharplyinJanuary.Neithercompanyhasmadeaprofityet.LikeX,YfellinJune.XrosejustassharplyasY.表示差异的句型(实例):Xfellsharplywhereas/whileYremainedsteady.XfellquicklycomparedtoY.UnlikeY,Xroseby10%.XrosefarmoredramaticallythanY.表示倍数的句型:thedoubled/tripledincomparedwiththosein客观比较的句型:isincontrastto数据的修饰表示不足的词或词组:uptobelowunderalmostnearly表示超过的词或词组:overmorethanjustover表示大约的词:aboutAppendixThree:ExerciseOneeQuestions44YouaretheManagerofasmallprintingcompany.Anewemployee,MarkMcCabe,isjoiningyourcompanyon10thMay.Writeashortmemotoyourofficeadministrator:Sayingwhoisstartingworkandwhen;TellinghimwhatMarkMcCabe’sjobwillbe;SuggestingwhereMarkMcCabe’sdeskshouldbeput;Write30-40wordsonyouranswersheet.oQuestion45Youweresentonaresidentialtrainingcourseforfivedays.Unfortunatelythecoursewasverybadlyrunandtherewerealotofproblemswithit.Theadvertbelowshowsthedetailsofthecourse,togetherwithyourcomments.Writeareportforyourmanageronthecourse(100-120words).Describetheproblemswiththecourseandsuggestwhatyourcompanyshoulddo.Writeonyouranswersheet.ImproveyourcomputingskillsJoinour5-daycourseLTEBusinessComputingCoursesFortheyoungprofessionalOur5-daycourseshavebeendevelopedoverthelastthreeyearsandhavebeendesignedspeciallyforalllevelsofofficepersonnel.Weprovide:Highlyexperiencedandqualifiedtrainers(onlyoneteacher—thiswashisfirstcourse)Themostup-to-datesoftwarerunningonthelatesthi-techpersonalcomputersGroupsofnomorethansixstudents(ninestudents-someofushadtosharecomputerterminals)Opportunitiesforindividualinstructioneveryevening(theonearoundintheevening)ComfortableteachingroomsinamodernhotelBytheendofthecourseyouwillbeanexpertinusingawordprocessor,aspreadsheet,adatabase,andelectronicmail.(onlydidword-processing)PhoneJaneon1222323formoredetails.(¬enoughfood!)ExerciseTwoPartOneQuestion44YourcompanyhasjustopenedanewofficeintheUnitedStates.Youhaveagreedtogoandworkthereforsixmonths.Writeamemoof30-40wordstoallyourcolleagues:Explainingwhyyouwillbeabsent;Sayingwhenyouareleavingtheoffice;Expressingyourwishtokeepintouch;Writeonyouranswersheet.PartTwoQuestion45YouworkforRCT,acompanywhichsellsbusinessstationery.RCTisinterestedinbecominganagentforNovestat,acompanywhichmanufacturespaperproducts.ReadNovestat'sadvertisementbelow,onwhichyouhavemadesomenotes.Then,usingallyournotes,writealettertoJamesDowlingatNovestat.Donotincludepostaladdresses.Write100-120words.Writeonyouranswersheet.NovestatAgentsrequiredForanewpaperproductNovestat,aleadingmanufacturerofbusinessstationery,isdelightedtoannounceitsexcitingnewrangeofdesignerpaperproducts.Thisrangeallowscustomerstocreatetheirownbusinessstationerytothehighestprofessionalstandards,usingtheirowncomputerprinters.Wearelookingforcompaniesworld-widetodistributetheNOVESTATDESIGNERPAPERrange.Ifyourcompanyhas:Minimum5year'srelevantexperience;(10years;saywhatRCTdoes)Dynamic,motivatedsalesforce;(nationalsalesawardlastyear)Excellentdistributionnetwork;(tellthemaboutourretailoutlets)Thenpleasewriteto:JamesDowling,Novestat,Unit3,BasingEstate,Hampton,Middlesex,TW135SA,.(arrangeameetingwiththemnextmonth)ExerciseThreePartOneQuestion44Youarethetrainingmanagerofacompanywhichhaswonalargeexportorder.Youhavebeenaskedtoorganizeforeignlanguagetrainingforsomeofyourstaff.Writeamemoof30-40wordstostaff:Explainingwhythecoursesarenecessary;Sayingwhichmembersofstaffshouldattend;Announcingwhenthecourseswillstart;Writeonyouranswersheet.PartTwoQuestion45Yourcompanyexportstoanumberofcountriesaroundtheworld.Thecompanyislookingfornewagentsforinternationalfreight.Readthetwoadvertisementsbelow,onwhichyouhavemadesomenotes.Thenusingthenotes,writeashortreportfortheExportSalesManager,coveringallyourpointsandsayingwhichagentyourecommend.Write100-120words.Writeonyouranswersheet.Globelink25years'experienceinseafreightworldwidedestinationsairfreightalsoavailable(mayneedforurgentorders)alldocumentationprovided(theycompleteallcustomsforms-FTDdon't)competitiverates-quotesavailableonrequesttel.0208344879FTDShippingAgentsFreightagentstomanymajorports(mainlyinEurope)RefrigeratedshippingContainersavailableNoquantitytoosmall(couldbeusefulforsmallorders)ContactMartinTayloron0207234576forfurtherinformationanddetailsofcharges(abithigherthanGlobelink)ExerciseFourPartOneQuestion44YouareHeadofResearchforaninternationalcarmanufacturer.YouhavetomakeanurgenttriptomorrowtovisitPierreBlanco,acolleaguewhoworksforasubsidiary.Writeamemoof30-40wordstoyoursecretary.Tellingherwhoyouaregoingtoseeandwhen;Askinghertobookflightticketsandaccommodation;Tellingherwhatworkyouwouldlikehertodoinyourabsence;Writeonyouranswersheet.PartTwoQuestion45YouarethemanagerofaTVandradiorepairworkshop.Oneofyouremployeeshasreceivedtheletterbelowaboutafaultycassetteplayerwhichheinspected.Hehaswrittenhiscommentsonthecustomer'sletterandaskedyoutowriteareply.Writealetterof100-120wordstothecustomer,usingtheemployee'scommentsandexplainingwhyyourcompanycannotrepairthecassetteplayer.Donotincludeaddr
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