国开管理英语4答案国开本科《管理英语4》形考任务试题及答案2

经典word整理文档，仅参考，双击此处可删除页眉页脚。本资料属于网络整理，如有侵权，请联系删除，谢谢！国开管理英语4答案国开(中央电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案国开(中央电大)本科《管理英语4》形考任务(单元自测1至8)试题及答案(国开平台形考任务必备资料)说明：资料整理于2021年4月19日平台考试网址：：//.ouchn。适用专业及层次：工商管理行政管理本科。单元自测1试题及答案题目顺序是随机的使用查找功能（Ctrl＋F）进行搜索[题目]—Thisprojectistoobigformetofinishontime.—________________.[答案]I＇llgiveyouahand[题目]AT&;Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.[答案]morelikely[题目]______CEOsspendplanning,themoreprofitabletheirpaniesare.[答案]Themoretime[题目]______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.[答案]Dueto[题目]______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.[答案]Notonlydo第1页共52页目]—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek？—________________.[答案]I＇dloveto,butI＇mbusythisweek[题目]—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.—__________.We＇vebeenworkinghard,butstillgettingbehind.[答案]You＇reright[题目]—Isitpossibleforyoutoworkouttheplantonight？—__________[答案]Ithinkso.[题目]—Wecouldletsomeofthestaffworkfromhome.________________？—That＇sagoodidea.案]Whatdoyouthinkofit[题目]Eventhebestcontinuallyseekwaysto______theirskills.[答案]sharpenisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.[答案]that[题目]Supervisorsshould______theiremployeesintwo-waymunicationsothatunderstandingtakesplace.[答案]engage[题目]ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy＇srestaurant.[答案]those[题目]TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.[答案]onhowto[题目]Theresponsibilitiesinhandbook______thatmanagers第2页共52页havetobeconcernedwithefficiencyandeffectivenessintheworkprocess.[答案]indicate二、听力理解：听录音选择最佳答案（共50分）。请听录音：UNIT1TL.MP3操作提示：通过下拉选项框选择答案。1.WhatkindofroleisMelindatakingonforherjob？[C]A.HRmanager.B.Projectmanager.[答案]C.Projectcoordinator.2.HowlongwillMelindabetrainedforhernewrole？[B]A.Onemonth.[答案]B.Halfamonth.C.Oneyear.3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject？[A][答案]A.Onceamonth.B.Twiceamonth.C.Onceaweek.4.WhatkindofcontractcanMelindasignwithoutsidecontractors？[B]A.Permanentworkercontract.[答案]B.Standardtemporary-workercontract.C.Standardindustrycontract.5.WhichonedoesNOTbelongtoMelinda＇sresponsibilities？[A][答案]A.Formulatetheindustrystandardofpayment.B.Manageandcoordinateherprojectteam.C.Reporttheprojectprogresstotheboard.二、阅读理解：根据文章内容判断正误（共50分）。WHOKILLEDNOKIA？Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramid第3页共52页withthreefactors：1)thatNokiawastechnicallyinferiortoApple,2)thatthepanywasplacentand3)thatitsleadersdidn＇tseethedisruptiveiPhoneing.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthepany＇smiddleandtopmanagerswhichledtopany-wideinertiathatleftitpowerlesstorespondtoApple＇sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethepanycamefromtwoplaces.First,thepany＇stopmanagershadaterrifyingreputation.SomemembersofNokia＇sboardandtopmanagementweredescribedasextremelytemperamentalandtheyregularlyshoutedatpeopleatthetopoftheirlungs.Itwasverydifficulttotellthemthingstheydidn＇twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagers第4页共52页afraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers＇goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthatyoucangetresourcesbypromisingsomethingearlier,orpromisingalot.It＇ssaleswork.Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia＇stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationand第5页共52页feedbacktounderstandthetrueemotionintheorganization.操作提示：正确选T错误选1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.[[答案]F]2.Nokia＇smiddlemanagerswerefranktotellthetruth,butthetoponesdidn＇tlistentothem.[[答案]F]3.Nokia＇stopmanagersweretoomoodytohearanythinggoodbutharsh.[[答案]T]4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.[[答案]F]5.Nokia＇stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.[[答案]T]单元自测2试题及答案题目顺序是随机的使用查找功能（Ctrl＋F）进行搜索[题目]—Ifyoucan＇tsaywhatyou＇veetosayatthemeeting,what＇sthepoint？—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.[答案]Icanseethat[题目]—Willyougoonapicnicwithustomorrow？—____________________.[答案]I＇mafraidIhavenoidea[题目]—____________________identifytheproblemsthathavebeenoccurring？—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.第6页共52页[答案]Areyouableto[题目]—Howcanyouexplainthelatestsituation？—____________________,Iknowitisallmyfault.[答案]Sorry[题目]—Howdidyourmeetinggoyesterday？—____________________actually,itwasreallyfrustrating.[答案]Notsogood[题目]Effectiveleadersdistillplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.[答案]that[题目]EverytimeItriedtosaysomething,hewould______tosomethingelse.[答案]moveon[题目]He＇sleftnow,butproductivityhasn＇t______thatmuch.[答案]pickedup[题目]Ithinktheprimary______factoristhere＇sbeensomuchabsencelately.[答案]contributing[题目]Ifdemandisrisingbutthefirm__________frommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.[答案]issuffering[题目]Intoday＇senvironment,__________peopleareoftenburnedout,it＇simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.[答案]where[题目]Whatyouneedtodoistokeepthingsshortandsweet,justthe______.[答案]highlights[题目]WhenthemessagefinallyreachedthemandCenter,it__________mutatedtobee—Send第7页共52页threeandfour-pence,we＇regoingtoadance.[答案]had[题目]Whowas______themeeting？[答案]chairing二、完型填空（共50分）操作提示：通过下拉选项框选择正确的词汇。WHATWEHAVEHERE：AFAILURETOMUNICATEItisthe[[答案]weirdest]thing.Therearemorewaysthanevertomunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstay[[答案]connected]—withanyone.Shouldyou[[答案]shoot]offanTapoutatext？Postaprivatemessageon？Writeontheirwall？Skype,poke,pingorconjurethemuponadigitaltincanphone？Andonceyoureachsomeone,youwonder：Ishepayingattention？HowdoyouEvenwiththetechno-easeof[[答案]countless]municationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered[[答案]out]oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.二、阅读理解：根据文章内容判断正误（共50分）。HABITSOFHIGHLYEFFECTIVEMUNICATORSIt＇snosecretthatgoodleadersarealsogoodmunicators.Indeed,municationandleadershipareinextricablytied.Howcan第8页共52页yougalvanize,inspireorguideothersifyoudon＇tmunicateinaclear,credibleandauthenticway？Hereare5essentialmunicationpracticesofeffectiveleaders：1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofmunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon＇talignwithyourwords,youarestoringuptroubleforthefuture.2.Maketheplexsimple.Effectiveleadersdistillplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat＇sdistinctlyyourown；letyourvaluesethroughinyourmunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon＇tbeeoverlyfixatedoneloquenceforeloquence＇ssake；concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouare第9页共52页andwhatyoucareabout.Don＇thidebehindaputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday＇senvironment,wherepeopleareoftenburnedout,it＇simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou＇reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivemunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon＇talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示：正确选T错误选1.municationandleadershipdon＇talwaysgohandinhand.[[答案]F]2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader＇sintention.[[答案]F]3.Usingtechnicaljargonmakesaleaderconvincing.[[答案]F]4.municatingsincerelyisalwaysthebest.第10页共52页案]T]5.Observationisasimportantasmunicationwhenyouwanttoknowwhatpeoplereallythink.[[答案]T]二、阅读理解：根据文章内容完成选择题（共50分）。MUNICATIONFAILUREThemeaningofmunicationgoesalotdeeperthanpeopleoftenthink.municationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivemunication.Ineffectivemunicationcanbedisastrous.ThereisafamousstoryofaBritishArmymanderwhosentthemessageSendreinforcements,we＇regoingtoadvance.backtohismandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedthemandCenter,ithadmutatedtobee--Sendthreeandfour-pence,we＇regoingtoadance.Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofmunicationfailure.Eachhasitsownindicative第11页共52页signs.？Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativemunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.？Thesecondtypeisexecutivefailure,wheremunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthepanyordepartments,alossofco-ordinationandanincreaseinplaintsfromcustomersasthingshappenlateornotatall.？Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivemunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,is第12页共52页likelytosufferhugelyasteamsynergyslips.操作提示：通过题目后的下拉选项框选择正确答案。1.Confirmingreceptionofthesentmessagesmeans[C].A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstood[答案]C.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmymanderstory,whichstepprobablydidNOTgowronginthemunicationchain？[A][答案]A.Conceiving.B.Sending.C.Receiving.3.WhatisChinesewhispers？[B]A.WhowhispersinChinese.[答案]B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodon＇tnormallytalkveryloudly.4.AllocativefailuredoesNOThappenwhen[A].[答案]A.therightinformationgoestotherightplaceB.apanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorperson5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure？[C]A.Decreasingcreativityacrossdepartments.B.Inadequatemunicationbetweendepartments.[答案]C.Increasingcustomerplaints.单元自测3第13页共52页试题及答案题目顺序是随机的使用查找功能（Ctrl＋F）进行搜索[题目]Howdoyougetyourmembersto______asateam？[答案]pulltogetherIliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.[答案]outsideofthebox[题目]Inhighschool,Iamequallyfortable______asamemberofateamandindependently.[答案]working[题目]Theteamcreatesanenvironment______peoplearefortableinmunicating,advocatingpositions,andtakingaction.[答案]inwhich[题目]—CouldIborrowyouriPadforafewhours？—_____________[答案]Sure,hereyouare.Enjoyyourtime.[题目]—IamsorryforwhatIhavesaidtoyou.—_____________[答案]Don＇tthinkanymoreaboutit.目]—Whatareyourteammateslike？—_____________案]Theyareallwarmheartedandhelpful.[题目]—WillyouhelpmearrangeameetingwithMr.Brown,please？—_____________[答案]SorryIcan＇t.Ihavetofinishmyprojectrightnow.[题目]—_____________—I＇dliketohavethisfilmdeveloped.[答案]MayIhelpyou？[题目]IbelievethatIhavealottocontribute______ateamenvironment,andamfortableinbothleadershipandplayerroles.[答案]to[题目]Ihavebeenveryluckyto第14页共52页havehad______managersduringmycareersofar.[答案]terrific[题目]IfItakethetimetotalkwithmymanageratthebeginningofaproject,we______offtoagreatstartonthesamepage.[答案]canget[题目]Regularandconcretefeedbackisimportant______whoisnotperforminguptoherpotential.[答案]whendealingwithaworker[题目]Teammembersare______asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.[答案]viewed[题目]Themajorityoftheseteamchallenges______anywhere.[答案]canbedelivered二、阅读理解：根据文章内容完成选择题（共50分）。ATEAMWORKGAMEAteamofabout35employeeshadetogetherforateambuildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn＇tshareinformationorsolutionswitheachother,andtheteamleaderthoughttheyweretoofocusedonthemselvesandnotontheteam.Asaresult,shebroughtthemallintothecafeteria.Allofthetablesandchairshadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplacedaroundthe第15页共52页room.Inthecenteroftheroomwasabigboxofballoonsthathadn＇tbeenblownupyet.Theteamleaderinstructedeverybodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobecarefulnottobursttheballoon.Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegamethesecondtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.Theywerethenaskedtoleavetheroomand,afterfiveminutes,theteamleaderbroughtthembackinandaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthattheywerethengoingtomoveontothethirdroundoftheactivity.Inthisround,eachteammemberwasinstructedtofindanyballoonwithanameonitandthengivethatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.Theteamleadersummarizedtheactivitythus：Wearemuchmoreefficientwhenwearewillingtosharewitheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.Sometimes,第16页共52页membersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhattheycandofortheteam.操作提示：通过题目后的下拉选项框选择正确答案。1.Thisteambuildingeventwasaimedat[B].A.helpingtheseyoung,brightandenthusiasticemployeesbeemoreconcentratedontheirwork[答案]B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachotherC.buildingupteammorale2.Thiseventwasheldin[A].[答案]A.aself-servicerestaurantB.acoffeeshopC.aclassroom3.Abouthowmanyteammemberswereoutofthesecondroundoftheactivity？[C]A.30.B.35.[答案]C.5.4.Whichstatementbelowiscorrect？[C]A.Inthesecondround,everyoneoftheteamhadfoundtheirballoonsafter15minutes.B.Inthethirdround,theteammemberswereaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.[答案]C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.5.Whatwastheeventgoingtoteachtheseemployees？[A][答案]A.第17页共52页Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.B.Focusingsolelyonemployees＇ownpursuitsisnotallowedinworkplace.C.Failureofteamworkiscausedbyindividual.阅读理解：根据文章内容判断正误（共50分）。TIPSFORTEAMBUILDINGWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes？Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.I＇mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities—infactIleadthem—buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkbyretreatingasagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.？Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsits第18页共52页energyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.？Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown—theproblemisnotusuallytheirpersonalities；instead,itisoftenthefactthattheteammembershaven＇tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.？Buildfunandsharedoccasionsintotheorganization＇sagenda—holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlypanymeeting,sponsorsportsteamsandencouragecheeringteamfans.？Useicebreakersandteamworkexercisesatmeetings—thesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.？Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforpanymerchandiseandgiftcertificates.Theonly第19页共52页thinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,you＇llbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible—together.操作提示：正确选T错误选1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.[[答案]T]2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.[[答案]F]3.Retreatinthefirstparagraphmeanswithdrawaloftroopsafteradefeat.[[答案]F]4.Icebreakingmotivatesteammemberspetewitheachother.[[答案]F]5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.[[答案]T]单元自测4试题及答案题目顺序是随机的使用查找功能（Ctrl＋F）进行搜索[题目]Self-esteemneedsmightincludethe______fromaworkplace.[答案]rewards[题目]______clearlymunicatewithandactivelylistentoemployeesisessentialtoimprovetheirperformance.[答案]Beingableto[题目]______thejob,employersdon＇twanttohire第20页共52页peoplewhoaredifficulttogetalongwith.[答案]Regardlessof[题目]—__________—Youmightaswellwriteathanks-note.[答案]Couldyousuggestsomewaysoftherewards？[题目]—DoyoumindifIusevoucherstospendinarestaurant？—__________[答案]Notatall.Goahead.[题目]—Wow!Thisisafantasticproject!veneverknownyou＇resocreative.—__________案]Thanksforyourpliments.[题目]—You＇dbetternotpushyourselftoohard.Youcanasktheteamandlisten.—__________[答案]Youareright.[题目]—CanIgetyouacoupleoftea？—_________________________.[答案]That＇sveryniceofyou[题目]Alltheteammemberstriedtheirbest.Welostthegame,_________.[答案]however[题目]Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker＇sday.[答案]lightup目]paniesare______interestedinyoursoftskills______theyareinyourhardskills.[答案]as…as…[题目]Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel______thepanycaredaboutthemandtheirwell-being.[答案]asif[题目]Ithinkabigpartofitis______weknowhowtohavefunonthejob.[答案]that[题第21页共52页目]Learningnewthingshasalwaysbeenagreat______forme.[答案]motivator[题目]Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.[答案]excels二、听力理解：听录音判断正误（共50分）。请听录音：UNIT4TL.MP3操作提示：正确选T错误选1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveeverythreemonthsatthebeginning.[[答案]F]2.BradfromhumanresourcessupportsScott＇sidea.[[答案]T]3.CarlottaisthemanagerofHRD.[[答案]F]4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceivethesamerewardingthings.[[答案]F]5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonlyhavematerialawardsandnodayoff.[[答案]T]二、阅读理解：根据文章内容判断正误（共50分）。THERIGHTWAYTOMOTIVATEEMPLOYEESIt＇simportantforaCEOtobepassionateandenthusiastic,butthere＇salineofprofessionalismthatmustalwaysbemaintained.AccordingtoareportfromthetechnologywebsiteVentureBeat,PayPalCEODavidMarcuswroteacriticalletterto第22页共52页hisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleaveiftheydidn＇thavethepassiontousetheproductstheyworkfor.Accordingtothewebsite,partoftheleakedletterreads：It＇sbeenbroughttomyattentionthatwhentestingpayingwithmobileatCafe17lastweek,someofyourefusedtoinstallthePayPalapp,andothersdidn＇tevenremembertheirPayPalpasswords.That＇sunacceptabletome,andtherestofmyteam,everyoneatPayPalshoulduseourproductswhereavailable.That＇stheonlywaywecanmakethembetter,andbetter.Inclosing,ifyouareoneofthefolkswhorefusedtoinstallthePayPalapporifyoucan＇trememberyourPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartandmindelsewhere.Whilenotobviousatfirst,theletterrevealsaproblemofmoraleandcultureatPayPal.Asanexecutive,youcertainlywantyouremployeestouseandpromoteyourproducts.However,whenfacedwithasituationwherestaffisn＇tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem--notthreaten.Whenfacedwithinternalproblems,goodexecutivesstartbyaskingwhy.Theyreachouttotheir第23页共52页executiveteamfirstandthentotheentirestafftofindtherootofaproblemandhowtofixit.Sendingoutaone-sidednoteabouttheproblemisnotleading,it＇sretreating.Leadershipstartsbylistening.Goodexecutivesneedtogetoutamongthestaffandaskquestionsandlistenwithoutjudgmentorreaction.ThefactthatpanyemployeesarenotembracingandusingitsproductsisafailureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendoftheday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowillinglypaytouseit？Marcusshouldhavefocusedonthreequestions：？Whyareyounotusingtheapp？？Whatisitthatwecandotoensureyouuseourapp？？Whatdoyouneedfromme？操作提示：正确选T错误选1.ACEOonlyneedstobepassionateandenthusiastic.[[答案]F]2.ItisnotprofessionalthatPayPalCEOblameshisemployeesnottousePayPalorforgetPayPalpasswords.[[答案]T]3.Aone-sidednotereferstotherootofPayPal＇sproblem.[[答案]F]4.Whenfacedwithinternalproblems,goodexecutivesfindtherootofaproblemintheirexecutiveteamfirst.[[答案]T]5.Good第24页共52页executivesneedtogivefeedbackimmediatelywhentheyarelisteningtothestaff.[[答案]F]二、阅读理解：根据文章内容完成选择题（共50分）。HOWGOOGLECONTINUESTOKEEPEMPLOYEESHAPPYWorkingforGoogleisadreamofmany,notjustbecauseofwhatthispanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughout