商务英语口语情景对话100篇(前30篇)

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商务情景对话（共30篇）Tablecontents目录Faxes真TelephoneCallsMakingTelephoneAppointments电话预约Memos备忘录BusinessCorrespondence商业信函PlacingOrder单Office办公室谈CoWorkers同事老板体论Commuting乘公交上下班TheWorking作午餐Business务旅InternationalBusiness旅行Dressingfor商务着装Hotel旅情景NegotiatingtheSubway乘铁ClientReception接待客户Receiving接待客户Entertaining待客户AccommodatingForeignClients接待国外客户19Factory参观工厂BusinessCommunizations务交流Personal个人介绍Small聊天DefivefingBadNews传坏消息Polite礼提问Farewells别Negotiation判Clarifyingthe说明利害关系MakingConcessions做让步DiscussingtheBottom讨论底线AcceptingandConfirming接受和确认HardBargainersBargainers强硬的对手和温和的对手CompanyOrganization公司结构CEO执总裁1Faxes传真DialogueoneM:CanyouhavethebriefstheAndersonlawyerondeskbymorning.Therequitefewverytimesensitivematterswiththiscase.I'mafraidcan'twaitlonger.F:GettingAndersonsbriefsbeenharderyoucanimagine.Ihavetocontacttheirlawyermanytimes,buteverytimeIsecretarysayshe’sinameetingoroftheofficeawayonbusiness.ambeginningtohetryingavoidM:highlyHeknowsifwemissfilingdeadline,wedon’tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimcalandseeifcanthemfirstthing.F:Whatifcan'tspeaktohimdirectly?M:Asksecretaryfaxthem.sameHavethemfaxedoverwithacopyfaxedtooffice.

F:HowdoI’sfaxnumber?Isheinyourrollerdesk?M:No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.Iemailyoutheirofficenumbertoday.F:Ok,I'llgetonfirstthing.M:suredo,IneedbriefsASAPDialoguetwoM:Didyouputfaxesmydesk?I'mwaitingsomeurgentfaxesheadquaters,I'mprettycamelastnight.F:Evethingcameintheofficemachinelastnightisallonyourdesk,butIthatsomeoffaxescamethroughprettyyoutakealookatthem,ifthecopyisunreadble,I'llcallthenaskthemtorefax.M:Yeah,you'regoingtocallthemgetthembeingrefax,thesecopiesaresodark,Ican'tmakeoutmeaningthewords.F:Whataboutthatone?M:Thisone?Thisislightandcanneitherit,howcanbeing?F:YouknowIthefaxmachineoftoner,Icanchangethetonercondition,thatsolvetheproblem.M:Yes,butthiswouldhavetoitwell,andlookaboutpagesmissing,itlookslikethefaxmachinemyimportantfaxes,andonesaremadethrowedaresoblurredtoolightandunreadable.thefaxmachineisoutofpapertoo,don'tworry,I'llhavesomeonelookatitthisafternoon,andthemeantime,I'llhaveyourdocumentsrefaxedtoothermachine.2TelephoneCalls电话DialogueA:Hello,thankyouforcallingBradfordSons.ThisisTracyspeaking,HowmayIhelpyou?B:Hello.Iwouldtospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.:Justmoment.I'llcheckseesheisatherItellherwhocalling?fromMilfordInsurance,I'mcallingtoregardsourmeetingTuesday.:Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I'llchecktoifsheavailable.:Noproblem.A:I'msorry,Ms.Jenkinsisfromdesk.Shehasalreadyleftforlunch.Wouldyoulikeleavemessageforher?

B:Yes,pleasehaveherreturnmywhenshereturnstoifshecangetintouchwithbefore3pmtoday;shecanreachatofficenumber,635-8799.:I'msorry,Ididn'tquitecatchthat,couldyoupleasethenumber?:Noproblem,mynumbertoaskforextension31.:I'msorry,Mr.Burton,justconfirm,yournameisB-U-R-T-O-N,isthatcorrect?:Yes,andrepresentMilfordInsurance.:IwilsureMs.Jenkinsreceivesyourmessageandreturnsyourcallbeforethis:Thankyouverymuch.Dialogue2:Hello,PasadenaisSandy,howmayiyourcall?:I'dliketospeaksomeoneaboutreservations.:Icanhelpyouwiththat.whatdatewouldyouliketomakereservationfor?:We'llbearrivingMay12th,butIwouldtomakereservationsforpenthouse.

A:Oh,I'monlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithParker,hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'snothererightItakeyournameandnumberhavegetbacktoyou?B:Whenyouexpectbackoutallafternoon,hemightnotabletoreturnyourcalluntilthatbealright?:Yes.Isuppose.MynameSamDarcy.Hecontactmeat660-843-3235.A:CouldyoupleasespellyourlastnameforB:Sure.It'sD-A-R-C-Y.A:Okay.MrDarcy,andphonenumberis660-843-3233?B:That's3235.A:Sorry!3235.Great.I'llhaveTonycallfirstthingtomorromorning.3.MakingTelephoneAppointments电话预约DialogueoneM:Hello,HereBertonspeaking,whatIdoforF:Hello,MrBerton,thisisJennyJenkinsofbradfordandreturningyourcall,Isorrymissedmewhenyoucalledmyofficemorning,mysacretarysaidyoucalledconcerningourmeetingnextTuesday?M:YesJenkins,thankyouformy’mgladtofinallyholdofyou.F:IwanttoletyouknowwouldbeabletomakemeetingnextTuesday,Iwouldanothertownthatday,isthereanypossibilitycanmovethemeetingtoMonday?M:I’mafraidcompletelybookedMonday,whatitwouldPossibletopostponeuntilreturn?F:Oh,dear,Iwascarryingtakingcareourmeetingbeforeleave,butsupposecanshutoffsomethings,yes,wecanarrangesomething,IbackThursdayaboutThursdayafternoon,wouldworkforM:Thatshouldfine,shallwesayabouto’clock?F:Perfect,Ilookforwardtoseeingyouattwoo’clocknextThursdayafternoon,ifyouchangethetime,plsfeelfreecallmeonmyselfM:ThanksBurdon,I’llseeyouonThursday.DialoguetwoF:HelloM:Hello,isDorasavailable?F:ThisDoras,whoiscallingplease?M:Hi,Doras,thisMikecallingdentistry,I’mcallingconfirmyourappointmentfortomorrowmorningareawithdoctorparker.F:Oh,Ialmostforgot,thankforcallingremindme,actually,IneedtothetimeofappointmentIhavescheduleconflict,andI’tmakeitearly.M:Ifputyouinthatlatersport,wouldworkout?F:Itwouldhaveafterlunch,doyouanythingavailableabout2’clock?M:Sorry,theonlyopeningwehaveafterlunchisImightabletoworkatthatatime?F:That’sallIweshould1:15,canyouputdownthattimeaM:Noproblem,Iyourchangedtotomorrowmorningtomorrowafternoonat1:15F:Wonderful,thanksverymuch4Memos备忘录DialogueA:Ihavebeenwaitingtheroomfortenminutesalready,timethemeetingwhereanyoneanyway?B:Didn'tyouhearaboutthat,ourmeetingpostponeduntilFriday.A:What?meetingwaspostponed?NoonetoldmeanythingaboutB:Didyougetthememo?A:Whatmemo?Theyhavn'tanymemothisweek,Icheckinboxeveryday.Andhavn'tseenanything.B:Thememowentoutdaysago.Itshouldmadetoyourinbox,maybelostallondesk.:knowthingspilotaboutmywhenbusy.knowIdomanypleasethings,butalwaysreadallthememosgoarround,theydirectlytomyinbox.Areyousureweresendtooffice?:Ithavegotarroundtobody,theyalsopostacopythememointhebreakDon'teverlookmeassagespostonthebulletinA:I'musuallytoobusytakeabunchofbreakbythewatercooler,I'msurethememonevertoinbox,I'llhavetotalksecretaryaboutB.That'sright,Youwillneverknowwhatmissingofifyoudon'treadthememos.Dialogue:Dorsen,needtotakeadictationforme.:Yes,sir;:Theyshouldgooutofficeallemployeethisareyouready?:Yes,sir,Goahead.:Attentionstaff:effectiveimmediately,allofficecommunicationarerestrictedemailcorrespondanceasofficialmemos,useinstancemessagebyemployeeduringhourarestrictlyprohibited.:Sir,Doesthisapplytointraofficeonlyrelatealsorestrictexternalcommunications?A:shouldapplyallNotonlythisofficebetweenemployees,alsoanyoutsidecommunciations.B:Butsir,manyemployeesuseinstancemessagingtocommuncatewithclients.A:Thiswerejusthavetochangecommunicationmethods,don'twantoneuseinstancemessaginginoffice,wastemuchtime.please,memos.Wherewerewe?B:Thisapplytointernalexternalcommunications.A:Yes,anyemployeepersistusinginstancewillfirstrecieveawarning,andplacedonprohibition,andthesecondsense,employmentwilltermination.Anyquestionregardingnewpolicydirctlythedepartmenthis.B:thatall?A:Yes,pleasegivethismemotypeandallemployeesbeforePM.5BusinessCorrespondence商业信函Dialogueone.:Didyouseethelettergotfromfilms?Theysenttherespondsyourphonelastweek.:Ifyouwantseeaboutcalllastweek,whydidn'tsenttome?A:Iguessithavecontactinformation,theysentaddressedcareofyourdepartmenthead,wroteconfirminreadingwhatyouaboutmiltoncontract.B:Canseeitfirstseconds?:Sure,hereitis.:DearMr.Clock,toyourtelephonecalllastFriday,I'mreadingconfirmourmeetingonJuly21st,asdiscussed,ourmeetingtoreviewcontractdetails.:Didtheyaskyoutosentthefilesbeforehand?:Let'ssee,We'llbegratefulthecompletetosendrelatedmaterialstoofficepriortoourmeeting.ItlookslHey!Wasthereanythingwassendalongwiththisletter?A:don'tthinkso,doyouB:Theletterwrites:pleasefindtheenclosedcopyofouragendaforyourreview,don'tanythingelseinenvelope.A:Maybetheyforgottoattachittotheletter.Youshouldgivethemanothercall.Dialogue:Canyouhelpforminute?:Sure,whatIdofor:I'mtrytowritealetteroneourclients,Iknowexactlytosay,don'tevenknowhowgetstarted,knowshouldwriteMr.Mrs.Ms.,theproblemIknowthenamecontactperson.:YoucanjustputDearSirorMadam,officialesepersonal,youcanwritetomayA:OK,Ithanksthemfortheirbusiness,Icansaysomethinglike"weverygratefulyourcontinuesupport",Howthat?B:Good!also,writeoffbedwanttotellthereasonyourthemmorereference.:Likenewproductwouldliketoanouncespecialpricediscount":Right,doyouthemrespond?:Yes,theletterwouldhavesurveyinside,andshouldcompleteandreturntooffice.HowshoudIwritethat?:cantellthem"findingtheenclosedcustomerservicesurvey,also,youcanacustomersurvey".youneedrightaway,youtellthemtheurgentsayingPleasereturnthesurveywithoutassoonpossible.Mayeitpolitewithasearlyconvenience."B:Great!whatdoyouthinkshouldclosewith?A:Sincedon'tknowthemthatwellpersonally,probablythebestwayiswouldyour?yoursincerely,youcansayBestRegards.Butdon'tthinkitbepropretybecauseyoudon'thavethename.Andobviously,shouldhavethem.B:OK,Thankslotyourhelp!6PlacinganOrder下订单DialogueA:Ourtonercartridgesarealreadyoutink...Couldyoumakeordernewset?B:willneedcartridgesforalloftheofficeprinters?Thatwillbelargeorder,probablyabouttwothreecases.Theofficesupplystoreusuallygothroughmighthavethatmanyinstock.A:Youcandoublewiththedepartment,butIamsureallthemachinesneednewcartridges.Lastwhenwemadeordertothesupplier,thequantitywasalsoespeciallyTheyusedtoreceivingbulkordersus.Aslongwegivethemaheadsadaysadvance,theyusuallyfillorder.B:OK,Iwillmakeafewcallsrunourorderhousekeepingfirsttosure.IsanythingelseneedorderwhileIit?A:thinkonlythingistoner.Trytoseetheydelitbeforeendofdaytomorrow.Weshouldreallytrydobetteraboutwaitinguntiltheminutetofillordthatareusuallymadeonabasis.Anyhow,seeyoucandoexpeditetheorderthistime.B:OK,willdo.Dialogue:Iyou?:Yes,Iwouldplaceanorderfortonercartridges.Wehaveastandingagreementwithyoucompany,sowillneedthesameamountlasttime.:mekeyyourintomycomputer.Iwillpullourrecordsyouyouhaveordernumber?Whatnameistheorderlistedunder:ItbeLeslieSmith.numberis184796:Yes,Mr.Smith.haveanorderthreecasesofcartridges,thatwhatwouldlikerefill?:Yes.A:therecorrectbillingaddress?B:No,plspostthebillto124HildrodLane,MiltonCounty,98830.A:willsendaninvoicethenextdays.YourordershoulddeliveredbeforeendthedayonMonday.B:Thank7CoWorkers同事Dialogue:realyupwithHarry!thebiggestairheadI'veevermet.Healwaysmakescarelessmistakes,andhe'sapaintoworkwith.:souldn'tbesonegative.You'llalwayssomeco-workersthatarehardertowiththanifyouarenegativestartname-callingtheoffice,willmakebadworkingenviromenteverybody.A:Youonlysaythatbecausedon'thavetowithhim.Thepeopleyourseemtoandnicebearound.Maryexample.She'sandenthusiastic.I'veneveranyonecheeryassheis.B:Everybodyhasstrengthsandweaknesses.EvenLarry.Hemightbeapaintobearound,he'salsoverygoodstayingbudgetonprojects.Mary,theotherhand,spendsourprojectmoneylikethere'stomorrow.Also,neverwillingstayalittlelaterattheShealwayslat5:00pmsharp.A:Isn'tthereanyoneinofficethatisaperfectco-workeWhataboutBob?EverybodyBob.Eventhoughhe'sfreshoutthecollegeandstillbitgreen,heisagreatco-worker.B:Youareright.aworker,easytoalongwith,honest,andheneverstealscreditonprojects.Thethinghe'slackinginisexperience.A:Maybethat'she'snice!Dialogue:Dogetalongwithco-workers?:Igetalongprettywellwithofthem.seemstherearealwaysfewrottenapplesthebunch,though.LikeMargaret.don'tknowmanagementhasn'theryet.She'sterriblegossip.A:youthinkmanagementshouldfiresomeonebecausetheygrossip?B:It'snotonlythatshebutshetriestostartproblemsamongotheremployeesbyspreadingrumorsandtellingliesaboutco-workers.She'snottrustworthy,myopinion,Ithinknuts.A:howdoyoudevelopgoodintheoffice?B:thinkoftheimportantisbeconsideraofyourco-workers'feelingsandneeds.youareawareotherpeopledoyourparttoaworkingenviroment,youshouldabletogealongwihtmostofthepeopleyouworkwith.A:thinkyou'reButitdoesthattherearealwaysfewthatareharderworkwiththanothers.8老板Dialogue:arethingsatofficelately?:Justawful.Twoago,gotanewandcan'tstandhim.reallyunreasonableaboutworkload.Sincecame,I'vebeensohaven'thadtimetobreathe!:Thatbad,huh?aboutpersonality?It'sniceguyleast?:Ishouldlucky.Henotonlygiveustoomuchwork,butisalsojustmeanaboutit.constantlyyellsorcriticizesus.Heisdegradingtheemployees.:Whataterribleenviroment!Havetriedtotalkanyoneit?Maybebossofyour:IwasgoingbutmybosswhatwasHegavememuchworkthisthatIdidn'tgetaroundmeetingwithsupervisorofourdepartment.A:mustbeterrible.Whydon'tyoujustquit?B:itwasn'tthemoney,Iwouldquitinaheartbeat.ButheprobelmIcan'tsupportmyselfifIdon'twork.A:Yeah.alikethat?Towithhimeveryday,youshouldaraise!Dialogue:Dogetalongwithboss?:ActuallyIdo.reallyandmostthetime.Therewasonlytimedidn'treallyagreewithher.:Whenwasthat?:Onceshefiredoneco-workersfordrinkingonthejob.feltforhim,ithardtofindjobdays,andhehasafamilyto:Well,souldn'thavebeendrinkingduty.It'syourboss'responsibiltymakesureemployeessafe,alsodoingtheirjobs.:areright.wasbeinggoodbosswhenshefiredhim,ButIjustfeltsorryhim,that'sall.A:Didthisincidentyourco-workeraffectrelationshipwithyourboss?B:Notreally.AllofattheofficeourbossaA:Youareluckycanalongsowellyourboss.makesbiginmuchenjoyyourjob.B:kidding.Ifyoudon'tlikeyourbossorco-workers,canmakeyourlifemiserable.9集体讨论Dialogue:Haveyouthoughtupanyideasourbusinessproposal?:Ihaven'twithanythingyet.Somehowmybrainisn'tfunctioningtoday.:Maybeyoushouldayou'vebeensittingatyourcomputerthreehourstryingtoputsomethingtogether.Nowondermindisn'tsharpnow.:IcameupadifferentthoughtsonthebutnowI'vecompletelyrunideas.:Maybecanshelveproposalforawhileyoubrainstorm.:Wedothat,IputonA:You'reright,it'sgoodtohaveuptheairfortoolong.

DialogueA:We'vetocomeupwithawaysolvethisproblem!Nooneisgettingtheirworkdoneduringtheworkday.Weneeddosomebrainstormingcomeupatime-managementsolutionouroffice.B:Well,whatyousuggest?notthatwearewastingaoftime.is,we'reunderstaffed.Peoplejusthavemuchdo.:Sothinkweshouldhiresomenewpeople?onepossiblesolution.elsecouldtheproblem?:Maybedohavesomeproblemswithtime-management.peoplewerealwaysontimetowork,theymightmoredonethemorninglunch.:That'strue.Also,maybecouldshortenlunchbreakfromonehourtofortyfiveminutes.Thatwouldaddalittletimeto:Fifteenminutesbegood,butwonderifitwouldmakebigimpactonemployees'output.Istillit'sproblemwithtoomuchA:endedupwherewestarted.Maybeistimetolookforsometempworkerstohelpwithafewprojects.Thatwouldlighteneveryone's10Commuting

乘公交车上下班Dialogue

A:Where'sThe?m'b?s?d?isalreadyhere.Themeetingsettostart9am.B:He'slateagain.Trafficisprobablyholdingup.Youknow,commutesfromsuburbs.It'seasycommutingeveryday.Weshouldhimsomeslack.A:Eventhoughthetraficisbumper-to-bumperoutthere,don'tthinkit'sheavytrafficmakesBilllate.Hethtrain,remember?B:Oh,that'sright.trainshouldn'tbelate.ThatmeansthereisoneBillmusthave:Well,befare,sincehe'scomingallwayfromLancaster,he'sgottogetupearlierthantherestofus.Hemustgetstarthiscommute6:30,notellingwhattimeactuallygets:That'sright,becausehe'sgotgettothetrainstationfromhishouse,thentakebluelineintothecity,thenswittrainstheredline.all,trip'stotakemorehours.:doesn'thejustdriveto:It'stoodifficultparkyourcarintheAlso,comingfromsuburbsisanightmare.DialogueA:can'twaituntilmyrepaired.Thecommutingwithpublictransportationkillingme.B:can'tbebad.A:Butitis!Takethismorningforexample.Thesubwaywassopackedmorning,gottotallysquishedbyabouthundredbusycommutersonthewaytowork.B:leastsubwayisbetterthanthebus.It'sfasterforonething.usuallylesscrowded.Buttheisthesubwaymorethebus.addsupovertime,youtakeiteveryday.A:That'sThebusisevenworse.Justthinkingabouttakingthebuseverymakesmetired!Hey,howdoyougetworkeveryB:ridemybike.Idon'ttoofaraway,it'sprettyconvenient.it'sonlyaboutatenminuteridefromhousetheoffice.A:I'llbetit'sgoodexercise,too...atokeepfit.B:Yes,notonlygoodkeepinshape,butgoodwayrelievestresswell.Whileyou'restressedoutbycommute,I'mreleasingallthestressthedaymine.11TheWorkingLunch工午餐DialogueA:ExcuseDon?hatetoyou,butneedyourhelponsomething.DoyouhavetimetomeontheMartinaccounttoday?B:Oh,that'sright.aresupposeddeliverabriefonaccounttomorrow.IknowtherearesomethingsIneedtosharewithyouaboutBut,gosh,IknowThingsbusyfortoday,theonlytimeIcanmanagetosqueezeoutmightoverlunchbreak:Ihatetoyouworkthroughyourlunchbreakwithhowbusyyouare:kayI'vealreadyhadseveraldaysinarowworkingthroughlunch:HowaboutWecanmakeitaworkinglunchthisafternoon,andI'llordersomeChinesefordelivery.It'llmytreat.:don'thavetodothatA:insist.reallyappreciateyoutakingtimetowithWhatyourfavoritefood?I'llcatertoyourB:ActuallydolikeChineseLet'smakedateSueyandtheMartinaccountataboutDoesthatsoundgood?A:Great.bringfood.DialogueA:ForourlunchmeetingwithwehavetomakereservationattherestaurantorjustshowB:Usuallylunch,wedon'thavetoatable,theyshouldallowbeonthesafeatableforhalf-pasttwelve.thatsuityourschedule?A:arrangedtothematrestaurantattwelve.CanyoumakethereservationlittleIfweearliitwillgiveusmoreforlongerlunch.B:Areyouplanningontreatingtheinvestorstoafull-coursemeal?A:Yes,we'llstartappetizers,followaandsalacourse,thenmaindishesoforcordonchicken,andfinishwithadeliciousrichdessertofsomeB:That'llprettyheavymid-daymeal,youthink?:Asalongaswestayfromanythingalcoholic,weshouldokay.:Withyourprimeandchickenchoices,you'dbetternobody'svegetarian.A:canmakesomespecialarrangementifweneedto.Afterall,it'scompanywhofootingthebill.12InternationalTravelDialogueA:Ihearyou'rebeingsenttoMadridfortheannualconference.thatright?B:Yes,itwouldmyfirstoverseas.Actually,it'sbefirsttimeleavingcountry.:Areyouserious?Youhaven'tevenbeenanywhereonvacation?:Ineveranywhereexotic.ButifIdon'tgetachancetoonmypersonaltime,atIcantravelcompanytime!:Well,beingtotheconferencesoundssuchgreatopportunity.Haveappliedattheembassyayet?:Yes,wasn'thardtoget.Itowasfilloutpaperworkandpaytheapplicationfee.:leavenextTuesday,right?Whattimeisflight?:Mydepartsatam.Ihaveeverythingexceptforluggageready.A:yourflightisearly,cantakeyoutotheairandseeyouoff.I'llstillbetomakeintoofficebB:Thatwouldbegreat!Thankslot!Dialogue:werethingsinTokyobranchyouwerethere?:Good!Theyhaveexpandedandaredoingbettertheywerelastquarter.nicetoseesomeimprovementachange.:Doseethetrendcontinuingnextfewmonths?:Yes,somanyofourexecutivesgoingandfromheretoJapan.Theonlytheymayhavetroubletheygotoopenbusinesshere.A:Whywouldyousaythat?B:Theyaren'ttoofamiliarwithdoingbusinessofJapanThereareaofculturaldifferencestoaccountfor.:SometimestheyjustdothingsButonethingIcansay,arereallyhospitable.:HaveyoubeentoA:Sure!Ijustgotyesterday.I'mstilljet13Dressing商着装DialogueDidyouseethewaythatBriancameworkEversincehecamebackfromthatconferenceinSiliconValley,he'sbeencomingtoworkdressedjeansandsweatshirts.It'slikehe'sdecidedtomakehimselfhomeinhisoffice.don'tknowhowlongit'lltakebeforethemanagementtalkstohimaboutit.Hewasbythewaytheydothingsonthewestcoast.ItheworkingatmosphereislotrelaxedandcasualCalifornia.Itcomesfromthetechnologyindustry..isn'tsuchlargedivisionbetweenhomeandoffice,peoplewanttointheclothesfeelmorerelaxedin.Maybeso,butseemskindofstrange,whichtherestinwhiteshirts,suites,andties.It'snotasbadasthat...Wearewearmorecasualjacketsandtrousers.Besides,didn'tyouhearwhatBrianfoundonhisdeskthismorning?What'sthat?Managementdecidedgivefourbrandnewshirts.wayofthatnewofdressingdownnotquiteacceptable.ialoguevenifourcompanydidn'thavedresscode,Ithinkpeoplewouldwearformalclothingwork.Iwouldn'tbesoPeoplewanttowearwhattheyfeelmostcofortalbein.Maybethat'sforsomebutthinkmarketingandsaleswouldagree.Theydressforsuccess?Youcan'toutonasalesifyouaredressedinjeans.It'sjustrespectfultoyouclient.Iwhatyouwearissooverrated.Iwouldratherhaveadown-to-earth,honestsolidsalesthanpainted,patentleaather,designersuitesalesman.It'snotassimpleasthat.Peoplejudgeyoubyyourappearance,whetheryoulikeitornot.Sodressingprofessionalbeingprefessional.Theimagethatyouportraytoothersissoimportantinyourimagandhowotherspereciveyouthatmakesthedifferencebetweenlandinglossingsale.Maybeyou'reright,butmysneakersandjeansday!14Hotel旅馆情景DialogueF:Hello,welcomeprisestarhotel.howmaydoforM:Hi,yes,Ihaveareservation.Mysecretarycalledandbookedaroomacoupleofago,thereservationfordoublebed,nonesmokingroom.F:Andwhatnameofreservationmadeunder?M:ItshouldunderSteveJhonsonF:Mmm,letmethereisnoJhonsonroomforanyothernamethatreservationlistunderM:No,hereistheconfirmationnumber,wouldthathelp?Itis898007,Ihadtheroombookedwithvisacoldcard.F:Ah,yes,hereitis,youhavestandarddoubleroom,nonsmokingthe3rdfloor,Ineedseesomeanditificationandthecreditcardbookedtheroomwithyoudon’tmind.M:Sure,hereis.woulditbeposiblecheckandpaythebillthemorning,also,whatbrackserved?F:Thereacontinentfor6:00amto10:00am,isinthelarby.Alsoyoucanpayyourbillinthewerequirea20%departoffront,butcanjustkeeparecordofyourcreditofile.Ok,I’vegotyousetupyoucouldsignhere,andashowhere,herekey,anythingelseIcandoforyou?M:Yes,couldyoucalltaxiplease?DialogueM:Excuseme,canhelpme?I’dliketochangemyroom’tsleepatalllastnight,thepepoleintheroomnextmineweremakingalotofnoise,alsoifallthepossible,I’dliketheroomdoesnlookatthestreet,betweenthenoisyneighborhighawayoutside,I’tbutwake.sotohearthatmecheckandseewhatisavailable,whatroom,whatareyounow?M:I’monthe6thfloor,room698,Ihavemanyproblemswiththatroom,justthismorning,Icalledsomeone5thtoassurethebathroom,itwork,anditstilldoesnwork.F:Oh,dear,wehaveafewroomforavailable,canIputyouintoaroomon17thhasabackholeanditdoesn’tthehighway.M:Ok,thatwouldbeverynice!WhatdoIneedtodofortransfer?F:Letmecheckyououtofoldroom,youhavetosignhere,andacknowledgechangesalsothechargesforyourpreviousroom.Thencanholdyouroom1780.M:Mmm,Idon’tthinkthechargesareright,canyouexplainthemplease?15NegotiatingtheSubway乘地铁Dialogue:mytoPrague,herethreeforaconference,thenadayonmyowntodosomesightseeingbeforeIheadbackWhatdoyousuggestseewhenI'mhere?:Thereareinterestingplacesshouldbetosee.OneproblemBecausetheisveryold,theroadsarenarrowandcongested.onlyhavethreeordaystoyoudon'tspendthemwaitingtrafficinacab.suggestyoutakesubway.A:Thesubway?Butisthereasubwaystationnexthotel?IhavetogobetweenthecenterandthehotelseveraltimesaB:asubwaystationattheconferencecenterandshuttlefromyourhotelthecenterthattakesonlyminutes.Whendoyoursightseeing,youcantheconferencecenter,thenhoponthe:Isexpensivetoridethe:cang