讲义分析案例inspection procedure

ThisrequirementcoversTHDPSIandFAR此文件已覆盖THDPSI和FARItisveryimportantforTHDtoknowthecomplianceissueimmediay.THDmayconsidertodosomefollowupactionssuchasngre-inspection,stopthefactorytoshipthegoods,etc…So,timingisveryimportantforTHD.Inspectorhastoreportthecaseintheearliestconveniencetime.Ifthecompliancecaseisoccurred,pleasetaketheactionimmedia假贿赂的发生让THD尽早知道是非常重要的！THD可能会考虑做一些跟进措施(如做复检,工厂交货,等等…所InspectorshouldreportthetoOfficeimmediay.OfficeneedstoreportittoOPandAccountManagerPreferusingSMS.Itcanshowthedateandtime.ReporttimeisalsoInspectorneedstoreportthebelowdetailsthenextday.SoTHDcandothefurtheranddeeplyWho,whois/arengthecompliancecase??WhoseetheWhere,wheredoesthecaseWhen,whendoesthecasehappen??Ifthecaseiscontinuinghappen,thetime(s)shouldbeclearlyWhat,whatisthedetailedsituation??Whatexactlycompliancecasehappened??Whatdidthefactorylyou??Whatdoyousee??Whatdoyouhear??**Note:InspectoralsoneedstofollowULinternalcomplianceprocedureforhandlingthecomplianceBCCEThisisaTHD rGiftsEntertainment这是THD的一个对供应商的防 政InspectorhastoprovidetheBCCElettertomanufacturerrepresentative.TheBCCEletterMUSTbesignedbythemanufacturerrepresentativeandstampedwithchopatthetimeofinspectorarrivingtothefactory.FactorycannotusethecopyofsignatureorchopontheItmustbecompletedbeforestartingtheinspection.Oneinspection(includingPSI,re-PSI,FAR,DPI),oneBCCE每个检验（包括PSI、re-PSI,DPI）BCCETheoriginalsignedletter(BCCEletter)mustbereturnedtolocalofficetogetherwithinspection Thesoftcopyofsignedletter(BCCEletter)isneededtobeattachedinformalreportincludingFAR,PSI&签名的BCCEFARPSI&DPI.rFullSignaturerFullSignatureIffactoryhasanyqueryaboutthecontentsofBCCEletter,pleaseletfactoryconsulttherelatedTHDSQE如果工厂有任何查询关于BCCETHDSQECAQ(ComplianceAuditInspectorneedstopreparethe验货员准备ThequestionisaboutwhetherthefactoryisillegalidentifiedbyUSernmentbecauseofTRANSSHIPMENTQuestion)Hasyour everbeenidentifiedasanillegaltransshipperofimportedmerchandisebyanyU.S.ernmentagency,includingbytheU.S.CustomsandBorderProtectiononitslistentitled"NamesofForeignCompaniesConvicted,Penalized,and/orExcludedfromEntryBecauseofTransshipment"?Manufacturerrepresentativehastoanswerthequestionwithcircle,signandstampwithchoponTheCAQshouldbecompletedbeforeinspectionisIffactoryfirmlyanswerthequestionwith“YES”,inspectorpleasecontactlocalofficeatSERThereare2questionsinSERSERFactoryworkersundertheageof14orbelowthelocalminimumageforFactoryuseofprisoners,bonded,ordlabortomanufactureproductforTheHomeDepotoritsDuringinspection,ifinspectorobservesanyofaboveissues,inspectorshouldpreparetheformwithdetailedinformation.InspectorDOESNOTdoanyinvestigationsuchastakingworker’sIDcardorconductinganyworkerinterview.InspectorshouldsendtheformtoofficeinappropriateTheSERformmustbeissuedtoTHDwithinthesamedayofInspectorshouldnotwalkaroundeveryworkshopsoffactorytocheck**Note:Ifthereisnoobservation,thisformisnotnecessarytoprepare.InspectionmaterialForThefollowingmaterialwouldbepreparedforinspectorBookingInspectionreporttemteforPOCalculatedinspectionsamplingBlankforms(IRN,RejectedPSInotice,CAPA,SER,CAQ,Timeconfirmationform,BCCE,ForThefollowingmaterialswouldbepreparedforinspectorBookingInspectionreporttemteforPOBlankforms(IRN,CAPA,SER,CAQ,Timeconfirmationform,BCCE,ForDPIorotherItwouldbecasebyFactorynameandThefactorynameandaddressmustmatchwiththeIRandinspectionbookingform.Ifnot,inspectorcannotstarttheinspection.Pleasecontactlocalofficetoclarify.Incase,wheninspectorarrivesthefactory,manufacturerbringsinspectortootherfactoryforinspection.Itisnotallowed.Inspectorneedstoclarifybeforeinspection.Inspectinginanunauthorizedfactoryisnotallowed. Ifthegoodsislocatedinawarehouseoutsidethefactory,manufacturerjustbringsinspectortothatwarehouseforsampling,itisaccepted.Pleasemakesurethereisnoproductioninthewarehouse.Sometime,onefactoryhasmorethan1factoryInspectionForTHDrequirement,allinspectiontiesmustbe100%finishedandpackedforPSI.Otherwise,thePSIcannotbestarted.对PSI,THD100%IfthePOtyisnot100%finishedandpacked,inspectorpleaseunderstandthebelowsituationswiththefactoryrepresentative.HowmanygoodsareHowmanygoodsareWhatreasonsthatthegoodscannotbefinished/InspectorshallcalltheCStoreportthesituationandwaitforthefurtherInspectorisrequestedtowaitforminimum2hours um424Iftheinspectioncannotbeconducted,theinspectionwouldbeForFAR,5%ofPOtyshouldbeready.Ifnot,pleasecontact对FAR5%InspectionnandTHDhasowninspectionnandAQL.InspectorcannotuseISO2859toconductTHDTHD有自己的抽样标准，检验员不能使用ISO2859ForInspectionlevel,factorywouldfollowaTHDSwitchRule.Theinspectionlevelmaybechangedaccordingtolastinspectionresult.InspectorhastofollowtheinspectionlevelprovidedbyCS.检验水准,工厂遵循THDCS提供ForSamplesize,THDhasSampleToolforsamplesizecalculation.CSwouldhelptoprovidethecalculatedsamplenwithsamplesizeandAQLtoinspector.抽样数量,使用THD样品样本计算工具。CSAQL给检查AQL,usuallyTHDwouldadoptnoneforcritical,1.0formajorand4.0forminor.TheAQLwouldbeshownontheIR(Inspectionrequirement).IntheSamplingTool,afterthecalculation,theAQLperSKUwouldalsobecalculated.InspectorisrequestedtofollowthecalculatedAQL.AQL:0forcritical,1.0formajor4.0forminor.AQL可以在IR上找到。在THD样品样本计算工具SKU#的抽样数量。检验员也要跟进抽样。Duringtheinspection,ifthePOtyorSKUtyischangedforsomereason,thecalculatedsamplenmustbere-calculated.ThesamplesizeshouldbedrawnfromeachPObyIfthenumberofPOismorethanthenumberofsamplerequested,pleasestickonthesamplesizefromtheSamplingtool.However,pleasedraw1sampleperPObutonlydrawsamplesizebasedontheSampletool.E.g.ifthesamplesizeis5butthereare10PO,pleasedraw1samplefrom1POforany5Intheaboveexample,thesamplesizeofSKU“a”is32/32/34forCritical/Major/Minorrespectively.TheAQLofSKU“a”isnone/1/3forCritical/Major/Minorrespectively.如上表：SKUa抽样数量对CR/MA/MI32/32/34AQL0/1/3(抽样数量为检验数量的最大值-此例中抽样34)InspectionforpartialPOPO的部分检验Sometime,THDmayaccepttheinspectionconductedisnotfullPO.Wewouldcallit“partialPO”有时THDPOSKU和或数量进行检验，我们称为“partialPO”Inbelowexample,the ispartialPOInspectionNotincludedinthisForSKU555555,only2000piecesareinspectedinsteadof4000mentionedonPO.ForSKU666666,itisnotincludedintheinspection.对SKU555555，PO40002000个产品进行检验，对SKU666666，PO3000但此次不做检NOTE:PleaseberemindedthatPartialPOshouldbepre-approvedby注意：PartialPO检验必须得到THDForpreparingIRNforpartialPO,pleasefollowbelowForexample,PO isregardedasa“CompletePO”whilePO isregardedasa“PartialPO”.InthepartialPO,SKU222-223isnotinspectedandSKU222-224ispartiallyinspected.(AssumedthatithasgotapprovalfromSQE)BelowisthePOmentionedinPONUMBER (Partial,includingSKU222111,111222,222224,qty100,ForFAR,theinspectionlevelwouldbeS3andAQLwouldbereferredto对FAR:检验水平为WarehouseDuringinspection,inspectorisrequestedtogotothewarehouse(oranywheretostorethepackedgoods)tocountanddrawsamples.Inthewarehouse,inspectorisrequestedtocheckthewarehousecondition.Inthewarehouse,thebelowissueshouldnotbefound.Anyofbelowissuefound,inspectorneedstotakephotoandreporttoSQE.Nowaterleakagefromanywhere.NofloodonthefloorNopestexcepttheguarddog.Thecartonsshouldbestackedproperly,nocollapse.纸箱应正确堆放,没有Payattentiontocartoncementorientation,andcheckifanyuparrowmarkingoncarton.注意Checkifallthecartonswerestackedalongwiththearrowdirectionasshownonthecarton.检查signsofrainimpacttotheproductsorpackaging,likewetpackaging,wetproductandIncaseanycartoniscedoutsidethewarehousewithoutproperprotection,inspectorneedstotakethephotoandreporttoSQE.Allselectedcartonmustbestampedwithsamplingchop.Inspectorshouldtrytostampthechoponsamelocationofcartons.Itcansavetimetofindoutthestampintheinspectionpremises.InspectorneedstoverifythestampintheinspectionpremisesinordertomakesurethosecartonsareselectedbyULAnycartonwithoutstamporthestampisnotclearshouldbereturnedtofactory.Inspectormayneedtore-drawthecartonifnecessary.Duringthecartonselection,iftherearemanycartonssealedwithdoublegummedtape,pleasecheckwiththefactorythereason.InspectorneedstotakesomephotosandreporttoSQE.Remarkthissituationontotheinspectionreport.SQE。将这种情况记录在检验报告上IR(InspectionIRisveryimportantforinspection.TheIRwasconfirmedbyTHD,randUL.Itisinspectionreference.AnychangeofIRmustfollowTHDECNprocess.IRIRTHDULIRTHDECNIRcontainsbelowinformation;(IR包括如下内容SKU#andBasicrandfactoryinformation（供应商和工厂基本的信息Inspectionnandchecklist（检验计划和检查项目Productphotos（产品Labels/markings/instruction/warranty(ifany)（/标志/说明书/保修卡等等IftheanythingofactualproducthadbeenchangedwithoutinformingTHD,itisviolationofTHD如果实际的产品改变但并没有没有通知THD,这了THD要求IfinspectorfindsanyunclearintheIR,pleasecontacttheIRIRIRFactorymayprovideanupdatedIR.InspectormayclarifywithlocalofficeIffactoryprovidesyouECNapplication,inspectorisstillfollowingthecurrentIRECNIRForUSA&Mexico:（和墨西哥Allusermanual,warrantystatementandwarning/Cautionstatementmustbebi-lingual(EnglishandSpanish)nomattertheyarelabelled,printed,paintedorengravedontheproduct.Spanishwarning/CautionstatementshouldbeindicatednearbyEnglishwarning/Cautionstatementonproduct.IfTHDispre-approved,theSpanishwarning/Cautionstatementprintedonseparatesheet.THDCustomerServiceQuestionnaireisnotrequiredtobeInstallationinstructionforWingstackisnotrequiredtobeThefollowingmarkingsarenotrequiredtobebi-lingualforthefunctionaldescriptionsuchas“ON-OFF”,Hi..Med..Low,Dark…Light”andnon-warning/Caution/instructionsuchas‘ModelNo.”,“Rating”,“Datecode”,etc.以下标记不需要双语描述如“ON-OFFHi..MedLowDark…Lightandnon-warning/Caution/instructionsuchas‘ModelNo.”,“Rating”,“Datecode”等。FCC(FederalCommunicationsCommission)statementcanbeinEnglish“ThisdevicecomplieswithPart15oftheFederalCommunicationsCommission(FCC)Rules.TheFCCIDforthisdeviceisXXXX.OperationissubjecttothefollowingtwoForproductwithnon-THDbrandbattery.ThemarkingonbatteryshouldTHD“Warning:DonotinstallbackwardschargeorputinfiremayexplodeorleakBilingual“Nomercuryadded”–Nobilingualneeded（无加-不要求双语“Madein”–Nobilingualneeded（产地-不要求双语“AAsize1.5VoltsNobilingualneeded（“AAsize1.5Volts不要求双语“LithiumBatteryonbuttoncellNobilingualneeded（纽扣电池上字母“锂电池”ForproductwithTHDbrandbattery.ThemarkingonbatteryshouldTHDIfthebatteryiswrappedbyTHD'sownbrandnamelabelsuchasHamptonBayorCommercialElectricetc,allofinformationitshouldbeinbilingual如果电池是THDHamptonBayCommercialElectricCanada（Allinscriptionsonaproduct,packagingorwrap,oronaorobjectdwithit,includingthedirectionsforuseandthewarranty s,mustbeinFrenchandEnglish.Eventheword/statementareengraved,bakedorinlaidintheproductitself,rivetedorweldedtoitorembossedonit,inapermanentmannershallalsobebi-lingual(French&English).TheFrenchVersionshouldbeindicatedclosetoEnglishversiononproduct.无论词语/是雕刻、烤或镶嵌，铆接或焊接或压印在产品上,,都应双语(法语和英语)。法语应该表示在英Keywordonproduct,like“ModelNo.”,“High/Low”,“Rating”,“Datecode”,etcshouldalsobetranslatedbi-lingual(French&English).以下标记也需要双语（法语和英语）,如“ON-OFFHi..MedLowDark…Lightandnon-warning/Caution/instructionsuchas‘ModelNo.”,“Rating”,“Datecode”等。NOinscriptioninanotherlanguagemaybegivengreaterprominence显着性thanthatinFrench.TheFrenchinscriptionsmustbeatleastthesamesizeasthoseinanyotherlanguage.Forbatteries(nomatterTHDbrandornon-THDbrand),thebi-lingual(FrenchandEnglish)languageisSomeexemptionsforTranslation(forCanadashipment特例 Brandnameandtrademark(e.gUL,Sony品牌名称和商标（如ULSony (Distributor,Manufacture,etc.)nameandaddressWebsiteStandardcertificationlabelormark(safetymark,BMCmark,safetycertificationlabel,standardspecificationmarksonproduct,etc.)Aninternationallyrecognizedsymbole.g.PP,PEonInscriptionsonproductinternalcomponentwhichisinvisibletothecustomerfornormaluse.Butifthecontentisaboutcaution/warning/Direction/Instructions,thenthecontentshouldbetranslatedevenitislocatedinsideproductAllmeasuringequipmentprovidedbyfactorymustbewellcalibratedexternallyorInspectorhastocheckthecalibrationlabeltoverifytheCalibrationDuedate.Inaddition,inspectoralsoneedstocheckthefunctionalityoftheequipment.Iftheequipmentisovercalibrationdueday,notfunctioningwelland/orbrokenphysical,inspectorrequeststhefactorytochangeanotheroneforinspection.Iffactorycannotprovideawellfunctionandcalibratedequipment,pleasecontactlocalInspectionreportForSQEresult,inspectorshouldnot“tick”anyresultbeforeprovidingtheinspectionreporttofactorynomattertheresultis“NoIssueObserved”or“ReferencetoAdditionalCorrespondence”.Theresultshouldbe“ticked”afterleavingthefactory.Thecompletedinspectionreportwithformsshouldbesignedandchoppedbyfactory.Inspectorshouldgetbackfororiginalreportandforms.InspectorshouldprovidethereportandformstofactoryfortakingcopybeforeinspectorleavingtheForUS,CAN,YOWandHDD,ifinspectionresultispass,inspectorshouldpreparethereportandforms.Thetakenphotosmaynotbenecessarytoinserttothereport.Iftheinspectionisfail,allnecessaryphotosmustbeinsertedintothereport.ForMEX,nomattertheinspectionresultispassorfail,allnecessaryphotosmustbeinsertedintotheTHDhassamplesizeandAQLforindividualSKU有抽样数量和Ifanyindividualtestingitemisfail,theresultofindividualSKUisfail.IfanyindividualSKUisfail,theoverallinspectionresultisfail.SKUSKUSKUIftheinspectionresultisPASS（如果检验结果通过ForPSI,InspectorpreparestheIRN(InspectionResultNotice)andprovidestheIRNtoForFAR,IRNisnot对FAR,不要提供Forre-inspection,notallPOwouldbere-inspected.So,iftheinspectionresultofre-inspectionispass,inspectorneedstoputallPOinthefirstinspectiontoIRN.PO需要再次检查。所以，如果重检的检验结果是Pass，检验员需要把所有在第一PO都放IRN。IftheinspectionresultisFail（如果检验结果失败ForIRNwouldNOTbeprovidedformanufacturerwheninspectionisfail.Itisvery当检查结果是失败的IRNInspectorpreparestheRejectedPSINoticeandCAPAformtofactory.RejectedPSINoticeandCAPAform提供给制造商Inspectorcheckwithfactorythebelow3questionsandwritedownthereplyfromfactoryintheRejectedPSI3RejectedPSIDIDFACTORYCLAIMSHIPWINDOWWILLBE—DateReadyforRe-CorrectionIffactorycannotreply,pleasewritedown“Manufacturercannotreplyatthe如工厂不能回答，请写下“ManufacturercannotreplyatthisForCAPAform,inspectorpreparestheCAPAformandremindfactorytoprovidethecompletedRootcauseandCAtoULofficewithin2workingdaysandPAfor10workingdaysrespectively检验员向工厂提供CAPA2UL提供CA,10ULBelow2columnsarepreparedbyinspectorBelow5columnsarepreparedbyROOTForbothRejectPSINoticeandCAPA,inspectorisrequestedtoputalldefectstotheforminsteadofjustpullingthedefectcausedtheinspectionisfail.在RejectPSINoticeandCAPAE.g.ifthereare3SKUinoneinspection.Only1SKUisfailbecauseofnumberofmajordefectiveunitsareovertheacceptancenumbercalculatedbySamplingTool.Forother2SKU,justsomeminordefectsarefound.3SKU1SKUTHD2个SKU,只是一些小的缺陷被发现InbothRejectedPSInoticeandCAPA,alldefectsforFailureSKUandPassSKUmustbe在RejectPSINoticeandCAPASKUSKUInspectorsendstheRejectedPSINoticetoSQEandlocalofficeby beforeleavingthefactory.Ifnecessary,photo(s)shouldbeattached.检查员在离开工厂之前通过电子邮件将RejectedPSINotice发送给SQE和地方。如果有必要,应附InspectorcallsrelatedSQEtoreportthefailuresituationnomattertheinspectionisconductedonweekday,weekendorholiday,workinghouroroffworkinghour.Thecallmustbedoneinfactory.SQEmayneedinspectortohelptoprovidemoreinformation. ForRejectPSInoticeisnotnecessaryforFAR.However,theCAPAformisneeded.TheprocedureofpreparingCAPAformisthesameasthePSI.RejectPSInotice不需要提供CAPA要提供，提供CAPAPSIInspectoralsoneedstocallSQEtoreportthefailureFARbeforeleavingthe检验员也要在离开工厂前向SEQInspectorverifiesthedefect(s)withthefactoryonebyInspectorneedstoinformfactorytheseverityofeachIfthefactorydoesnotagreewiththedefectordefectseverity,inspectorshouldexintofactoryinIfthereisnoagreementcanbemadefinally.InspectorneedstocontactthelocalofficeandsealthedefectWhensealingdefectsamples,thebelowinformationshouldbewrittendownwithdefectDateofReportDefectReasonwhysealingtheDefectverificationcanalsobedonebeforemealBelowphotosshouldbetakenduringinspection.（需要的如下Frontdooroffactory(withfactoryWarehousewithgoodsforProductandreferencesamplesidebyside(ifLabels/marking/FTC/Carton/packing/shipProductInternalview/key mendedresolutionis640*480”to1024*768”.推荐使用“640*480”,“1024*768”AlltakenphotosshouldbefiledSKUbySKU.每个SKU都要拍摄SpecialforMexicoshipment.（对出货到墨西哥的产品拍照要求PhotoisveryimportantforMexicoshipment.THDMEXwouldreviewthetakenphotostoverifytheOtherthanthephotolistedinabove,belowphotosshouldbetakenandthecontentsmustbeclearlyshowninthephoto;（需ArtworkofcolorProductandImporter(FTC)Electricalratinginformationatunitpackage(colorProductdescriptioninSpanishatunitpackage(colorContentsofpackage(otherinformationatWarrantyInsomesituations,theInspectioncannotbeconducted.Then,theinspectionwouldbeForabortiveinspection,allbelowsarealsoneededtoInspectionReportInspectionProcedureTimeconfirmationForabortiveinspectionreport,pleaseusethefirstpageofPSIPleasecompleteallPleasechangePassedtoPleasereporttheabortivereasonindetailinThepurposeoftheInspectionProcedureChecklististoensureallprocedureofinspectionisdone.Thechecklistisdevelopedasreminder.Theinspectionprocedurechecklistwouldbepreparedbytheleadinspector.1inspectionreport1Eventheinspectionisabortive,theformmustalsobeIfthereisnoanysituation,please“tick”Ifthepointisnotapplicable,please“tick”Ifthereissomethingwrongonanypoint,please“tick”Situation.Inaddition,inspectorneedstowritethesituationdowninthebackpageoftheform.如果在某项上有一些错误,请在‘Situation‘那栏打勾。此外,ThefilledformshouldbeattachedinformalinspectionSince,thepurposeofthisformisforreminding.Inspectorshouldpreparethisformaftertheinspectionisfinishedandbeforeleavingthefactory.Inspectorcannotpreparetheformatthebeginningofinspection.ThisformisformaltoshowtheinspectionhourintheInspectionhourincludeswaitinghourandworkingItmustbesignedandstampedwithchopoftheIfthereismorethan1inspectorininspectionandtheTime-Arrivaland/orTime-Departurearenotthesame.Then,eachinspector’sdetailshouldbeclearlyshownintheform.AttachthesoftcopyofcompletedformontotheinspectionTHDon-siteaudit（THD现场SQEwouldconductPSIaudittoourinspectioninordertomonitorSPSQE会对我们做PSI检查时进行现场来SP性能Normally,theSQEwouldcometoinspectorandinforminspectorthatitisPSIaudittoday.Ifnot,wheninspectorseesSQE,inspectorshouldconfirmwhetheritisPSIaudit.IfitisPSIaudit,Inspectorneeds如果是PSI,验货员需introduceher/himselfandtheexintoauditortheinspectionproduct,POty,exintoauditorthejobarrangementtoallinformauditorinspectorneedstosummarizetheauditfindings(ifWhenauditisfinish,inspectorneedstosummarizetheauditfindingifIfthereisanyfinding,inspectorshouldexintoaudittoauditsummaryformshouldbe客 TheformshouldbesignedbySQE.IfSQEdoesnotagreetosign,itisok.Normally,SQEwouldnotrefusetosigntheTHDSQEcontactSrAsstCarolSrSrTonyAsstLiSrAndySendingofRejectNoticetoWhenthePSIisfail,inspectorisrequestedtosendtheRejectPSINoticetoSQEbeforeleavingtheInspectorshouldusetheULmailbox.Ifitisnotapplicable,inspectorcanuse almailbox.However,thedisynamemustinclude“ULinspection”.E.g.ifsomeonenamePeterChan,thedis ynameof shouldbe“PeterChan,ULWhensendingtheNoticetoSQE,pleasesendtothewholeteamandcopyto ViyasTLPhoebeTonyYan(for MichaelZhu(for contentshouldbethesameasSubject:Subject:RejectedPSINotice,Vendorname,Factoryname,JobnumberDearSQEteam,Thisis(inspectionname),ULinspector.PleasefindtheRejectedPSInotice.BestLeaderIftheinspectionishandledby2ormoreinspectors,oneofthemwouldbeassignedaLeaderfort