PMP项目管理员资格认证考试密押题库与答案解析PMP资格认证考试分类模拟题项目质量管理(一)

问题:1.Whichofthefollowingmethodsisusedtoprovideastandardtomeasureperformance?A.Benchmarking.问题:2.Ateammembernoticestheprojectmanagerthataqualitymeasurementfortheprojectcannotbemet.Whatshouldtheprojectmanagerdo?A.Notifymanagement.B.Holdateammeeting.C.Lookforalternativewaystomeetthequalitylevel.D.Askmanagementtpcomeupwithoptions.问题:3.Iftwoeventscannotbothoccurinasingletrial,theyare______.B.mutuallyexclusiveC.statisticallyindependentD.justintime问题:4.Aprojectteamisinthedesignstageofanewmountainbikeprototype.Theteamisintheprocessofidentifyingwhichtypeofframeandmaterialwillprovidehighperformanceatalowcost.WhichofthefollowingistheMOSTlikelytechniqueusedtodeterminethesevariables?A.Benefit/costanalysis.B.Ishikawadiagram.C.Designofexperiments.D.Systemflowchart.问题:5.WhenitappearsthatadesignerrorwillinterferewithmeetingtechnicalA.decreasetheperformancevaluetoequaltheassessedvalueB.developalternativesolutionstotheproblemC.increasethespecifiedvaluetosetanewperformancegoalD.reducetheoveralltechnicalcomplexityoftheproject问题:6.Paretoanalysis,causeandeffect,andflowchartsarealltoolsusedinA.controlB.benchmarkingD.verification问题:7.Allofthefollowingaretruequalitystatementsexcept:A.Qualityimprovementdependsuponbetterdefinitionandincreasedawarenessoftherequirements/specifications.B.Projectqualitymanagementmustaddressbothmanagementoftheprojectandtheproductoftheproject.C.Recognitionofkeyactionsrequiredofeachteammemberisnecessarytomeetqualityobjectives.D.Computeraideddesignsystemscanimprovequality,butonlyattheexpenseofanincreaseinthecostofdesign.问题:8.Learningcurvetheoryemphasizesthatinproducingmanygoods,______.A.costdecreasesasproductionratesincreaseB.averageunitcostdecreasesasmoreunitsareproducedC.materialsbecomecheaperwhentheyarepurchasedinbulkD.laborersbecomemoreproductivebecauseoftechnologicaladvances问题:9.Afundamentaltenetofmodernqualitymanagementholdsthatqualityismostlikelytobeachievedby______.A.planningitintotheprojectB.developingcarefulmechanismstoinspectforqualityC.strivingtodothebestjobpossibleD.conductingqualitycircleactivities问题:10.TheprimarydriverbehindthedemandforcontinualqualityimprovementA.anincreaseinthenumberoftheprojectsbeingworkedB.widespreadpublicinterestingovernmentcostimprovementreportsC.theprevalenceofmediareportsonqualitycirclesandotherqualityimprovementD.theneedtoreducethecostandensuretheperformanceofproductsToolsandtechniquesofqualitycontrolincludeallofthefollowingA.Flowcharting.C.Controlcharts.D.Estimatesofcontroltendency.问题:12."Designofexperiments"isastatisticalmethodthathelps______.A.determinehowvariouselementsofasysteminterrelateB.identifywhichfactorsmayinfluencespecificvariablesofaproductorprocessC.establishastandardbywhichtomeasureperformanceD.compareactualorplannedprojectpracticestothoseofotherprojects问题:13.AnearlyversionofoneofW.EdwardDeming's14pointsencouragedcompaniesto"ceasedependenceonmassinspectionbybuildingqualityintotheproductinthefirstplace".Demingstatedthat,typically,productsareinspectedastheycomeoffthelineoratmajorstages.Defectiveproductsareeitherthrownoutorreworked.Bothoptionsareexpensive.Thisapproach,ineffect,meantthatcompanieswouldpayworkerstomakedefectsandthencorrectthem.Dentinglaterrecognizedthevalueofinspectionsandrevisedthepointtosaythatpeopleshould"understandthepurposeofinspection."Hesaid,"Inspectionsmustbecarriedoutinaprofessionalway,notbylick-spitmethods."ThissupportsthePMBOK,whichindicatesthatinspectionscanbeusedtodeterminewhetherresultsconformtorequirements.Inspectionsalsomaybecalled______.A.controltestsB.walk-throughC.statisticalsampling问题:14.Qualityassurance(QA)______.A.istheapplicationofplanned,systematicqualityactivitiestoensureeffectivepolicingoftheconformanceoftheprojectteamtoapprovedspecificationsB.isprimarilyconcernedwithprovidingtheprojectteamandstakeholderswithstandards,bywhichtheprojectperformanceismeasuredC.istheapplicationofplanned,systematicqualityactivitiestoensurethattheprojectwillemployallprocessesneededtomeetrequirementsD.generallyreducestheprobabilityofprojectcompletiononschedule问题:15.Anoutputsfromthequalityplanningprocessis______.A.qualityimprovementsB.qualitymanagementplanC.acceptancedecisions问题:16.Checklistsarecompletedinwhichprocess?A.Riskidentification.C.Qualityplanning.D.Qualitycontrol.问题:17.WhichofthefollowingisnotconsideredacostofnonconformancetoD.Processcontrol.问题:18.Whatisthemeaningofuppercontrollimitandlowercontrollimitincontrolcharts?A.Specificationlimits.B.Acceptablerangeofthevarianceofaprocess.C.Acceptablerangeofthevarianceofaproduct.D.Customerrequirements.问题:19.PrimaryresponsibilityforestablishingdesignandtestspecificationsrestsA.seniormanagementB.procurementC.engineeringD.qualitycontrol问题:20.Accordingtothe80/20rule,80percentoftheproblemsarebecauseof20percentofthecauses.Tofacilitatefindingoutwhicharethemostprobabledefects,andtoevaluatenonconformities,youdoarankorderingofthedefectsusing______.A.statisticalsamplingB.controlchartC.ParetodiagramsD.inspection问题:21.Sinceyourqualityprocesswasnotuptothefoursigmarequirementsdesiredbyyourcustomer,someofyourproductswererejected,andthereisapotentialthatyouwouldnotgetrepeatbusinessfromthesamecustomer.Fromaqualityperspective.thecostsassociatedwithyourproductsbeingrejectedcanalsoA.costofconformanceB.customerretentioncostsD.performancecost问题:22.Duringprojectexecution,anewISOversionofstandard9000isissued.Theprojectteammeetswiththequalitydepartmenttodeterminehowthestandardwillapplytotheproject.Whichpartofthequalityprocessisthis?C.Qualitycontrol.D.Qualityplanning.A)质量分析。B)质量保证。问题:23.Theprojectteamhasaddedsomeadditionalfunctionalitywhichwasnotrequiredaspartoftheproject.Howeverthecustomerissatisfiedwiththeproject.Fromaqualityperspective,______.A.thisishighqualitybecauseitexceededcustomerexpectationsB.thisisnotacceptablequalitybecausegoldplatingwasdonewhichisnotC.thiswillmeanrepeatbusinessfromthesamecustomerD.noneoftheabove问题:24.Youaretryingtodeterminewhatcostandscheduletrade-offwillbemostappropriateforyourproject.Youhavetheoptiontoselecteitheramoreexperiencedpersonat$120perhourwhocandothetaskin45daysoralessexperiencedpersonat$80perhourwhocandothesametaskin65days.Atoolyoucanusetofacilitatemakingthedecisionis______.A.costofqualityB.cause-and-effectdiagramC.designofexperimentsD.networkdiagrams问题:25.YouaretheprojectmanagerforamanufacturingcompanyinvolvedwithmakingcomponentsforInternalCombustionEnginesrequiredfortheautomobileindustry.Inthepastcoupleofdays,therehavebeentoomanydefects,andyouwouldliketofindoutwhetherunusualeventsareoccurringinyourmanufacturingprocesswhosecausesmustbeidentifiedandcorrected.Forthispurpose,youA.inspectionC.statisticalsamplingD.controlcharts问题:26.Aprojectmanagerneedstoassessqualifyontheproject.Todoso,hewantstomeasuretheheightofeachtableproduced.However,thatwouldbetooA.benchmarkingC.acontrolchartD.aParetodiagram问题:27.Yourcompanydealswithmanufacturingbearingsfortheautomobileindustry.Youalreadyhavehistoricalinformationabouttheerrorsanddefectsthathavebeenidentifiedandyouwouldliketousethisinformationtodeterminefutureperformance.Anappropriatetoolwhichyoucanuseis______.A.scatterdiagramB.statisticalsamplingC.controlchartD.trendanalysis问题:28.Theprimarypurposeofbenchmarkingisto______.A.performmarketingresearchtoforecasthowwellaparticularproductwillsellB.measureproducts,services,andprocessesagainstthoseofotherorganizationsC.understandandcollectdataoncustomerrequirementstofocusattentiononmeetingcustomerneedsD.determineperformancetargets问题:29.Ametricisanoperationaldefinitionthatdescribes,inveryspecificterms,whatsomethingisandhowthequalitycontrolprocessmeasuresit.Ameasurementisanactualvalue.Forexample,itisnotenoughtosaythatmeetingtheplannedscheduledatesisameasureofmanagementquality.Theprojectmanagementteammustalsoindicatewhethereveryactivitymuststartontimeoronlyfinishontimeandwhetherindividualactivitieswillbemeasuredoronlycertaindeliverablesandifso,whichones.Someexamplesofqualitymetricsincludedefectdensity,failurerate,availability,reliabilityandtestcoverage.Inthiscontext,qualitymetricsshouldbeA.qualityassuranceB.qualityplanningC.qualitycontrolD.qualityassurance,qualitycontrolInyourproject,youareintheprocessofdeterminingwhethertheactivitiesbeingdoneaspartofyourprojectcomplywithorganizationalandprojectpolicies.Thiswillbedoneaspartof______.A.inspectionB.qualityauditC.qualityimprovementD.trendanalysisAfterprojectcontrol,organizationalprocessassetsareupdated.Whereverchecklistsareused,thecompletedchecklistsshouldbecomepartoftheA.project'srecordsB.projectfilesC.projectqualitymanagementplanD.lessonslearneddocumentationDetermininganddeliveringtherequiredlevelsofqualityistheA.projectsponsorB.projectmanager/projectmanagementteamC.projectteamD.allstakeholdersintheproject问题:33.Qualitycontrolinvolvesmonitoringspecificprojectresultstodetermineiftheycomplywithrelevantqualitystandards.Toevaluatequalitycontroloutputs,theprojectteamshoulddefinitelyhaveaworkingknowledgeof______.A.preventionandinspectionB.samplingandprobabilityC.specialcausesandrandomcausesD.tolerancesandcontrollimits问题:34.Aspartofthequalityaudit,thescopestatementischeckedagainsttheworkresultstoensuretheconformancetothecustomerrequirements.Theresultsshouldbedocumentedandusedfor______.A.estimatingfutureprojectsB.changingtheprojectscopeC.definingfutureprojecttasksD.validatingthequalityprocess问题:35.InputstoqualitycontrolincludeallofthefollowingEXCEPT______.A.workperformanceinformationB.qualitymanagementplanC.qualitychecklists问题:36.Therequiredtestingforaspecifictaskhasbeencompletedandpassed.Thecustomerisnotconfidentofthetestandrequestsanadditionalmodifiedtest,thissituationindicatesinadequate______.A.controlproceduresB.auditreviewC.assurancefundingD.qualityplandevelopmentYouareaprojectmanagerforresidentialconstruction.Asaprojectmanager,youmustbeespeciallyconcernedwithbuildingcodesparticularlyinthequalityplanningprocess.YoumustensurethatbuildingcodesarereflectedinyourA.standardsandregulationsareaninputtoqualityplanningB.qualityauditsservetoensurethereiscompliancewithregulationsC.theyareacostassociatedwithqualityinitiativesD.compliancewithstandardsistheprimaryobjectiveofqualitycontrol问题:38.Inqualityplanning:A.Theprimarybenefitofmeetingqualityrequirementsisthereducedexpenseassociatedwithprojectqualitymanagementactivities.B.Cost-benefitstradeoffsmustbeconsidered.C.Theprimarycostofmeetingqualityrequirementsisincreasedrework.D.Benefitscannotbeevaluatedinrelationtocosts.问题:39.Quality______istheapplicationofplanned,systematicqualityactivitiestoensurethattheprojectwillemployallprocessesneededtomeetrequirements.A.planningC.improvementD.benchmarking问题:40.AcontrolcharthasallofthefollowingcharacteristicsEXCEPT:A.Itillustrateshowaprocessbehavesovertime.B.Itisusedtodeterminewhetherornotaprocessisstableorhaspredictableperformance.C.Itillustrateshowvariousfactorsmightbelinkedtopotentialproblemsoreffects.D.Itcanbeusedtomonitoranytypeofoutputvariable.问题:41.Qualityandgradearenotthesame.AfundamentaldistinctionisthatA.gradeisacategoryassignedtoproductsorserviceshavingthesamefunctionaluse.butdifferenttechnicalcharacteristicsB.lowqualitymaynotbeaproblem;lowgradeisalwaysaproblemC.determininganddeliveringtherequiredlevelsofqualityarenotincludedintheresponsibilitiesoftheprojectmanagerandtheprojectteamD.determininganddeliveringtherequiredlevelsofgradearenotincludedintheresponsibilitiesofdieprojectmanagerandtheprojectteam问题:42.TheuseofqualitymanagementprocessesandactivitiesaimstoprovideaA.needssatisfactionB.processcapabilityC.productimprovementD.projectteamperformanceIdentifyingwhichqualitystandardsarerelevantto