商务英语口译教程高职语言文化类33524 unit2

Unit2

Check-in入住酒店

RecepReception接待tion接待SituationInterpretingDialogue1.（MissAmyElizabeth，abusinessinterpreterfromCantonImportandExportCorporation，ispanyingherguestsMs.MaryKlimmandMr.HansJordanfromtheUStogothroughtheregistrationproceduresatahotel）SituationInterpretingDrills(Attheregistrationdesk)Hotelreceptionist:

晚上好!我能为您做点什么吗？MissAmyElizabeth:I’dliketohavealuxurysuiteforMr.HansJordanandasingleroomforMs.MaryKlimmandbothareonthesunnyside.Ms.MaryKlimm:Excuseme,canIhaveanon-smokingroom?SituationInterpretingDrillsHotelreceptionist: 好的，没问题。(向汉斯先生说)您呢？也要无烟房间吗？Mr.HansJordan: Itdoesn’tmatter.AsmokingroomisfineformeincaseIwanttohaveasmoke.Hotelreceptionist: 好的。请你们登记一下好吗？请出示您的护照。Mr.HansJordan:Ok,hereismypassport.Ms.MaryKlimm:Andhereismine.Hotelreceptionist: 好的，请稍等。

SituationInterpretingDrillsHotelreceptionist: (把房卡给汉斯先生)您的房间号是1808，在18楼，是朝阳面的吸烟房间。(给玛丽女士)您的房间号是1821，是无烟房间。两个房间的视野都很好。电梯在走廊的尽头。行李员会把你们的行李送到房间。Mr.HansJordan:Thankyou.Bytheway,whereistherestaurant?Hotelreceptionist:

在2楼,早餐从早上7点到上午10点。Mr.HansJordan:Igotit.Thanks.

SituationInterpretingDrillsWordsandPhrases单词与短语：陪伴pany办理入住手续togothroughtheregistrationprocedures升降式电梯 lift(英式)/elevator（美式）无烟房间 non-smokingroom朝阳面 thesunnyside接待员 receptionist宾馆大堂 hotellobby入住登记表 hotelregistrationform入住/退房 tocheckin/out豪华套房 deluxe/luxurysuite单/双人房 single/doubleroom周到的，细心的 considerate/thoughtful

SituationInterpretingDialogue2. (Attheroom)MissAmyElizabeth:Mr.HansJordanandMs.MaryKlimm,hereisourtentativescheduleforyou.Well,thescheduleisalittletightforyourbriefvisitandIhopeyoudon’tmind.Mr.HansJordan:Itisfineforusandthankyou,MissAmyElizabeth,foryourmakingsuchthoughtfularrangementsforbothofus.SituationInterpretingDrillsMs.MaryKlimm:Youarereallysoconsiderate!Thanksforyourhelp!MissAmyElizabeth:It’smypleasure.Tomorrowmorningat9:00o’clocksharp,Iwillcometopickyouupatthelobby.OurCEOisexpectingyourvisittoourgroup.Mr.HansJordan:Thankyouforyourhospitality.Seeyoutomorrow.SituationInterpretingDrillsMissAmyElizabeth:Andifyouneedanyhelp,justfeelfreetocontactme.Ms.MaryKlimm:Thankyou!Howhelpfulyouare!MissAmyElizabeth:Goodnightandsweetdreams!Mr.HansJordan:Goodnight.Ms.MaryKlimm:Sweetdreams!SituationInterpretingDrills初步日程 tentativeschedule/itinerary紧张的行程 tightschedule/itinerary介意mind安排arrangement体贴/周到thoughtful/considerate整点sharp热情好客hospitality

WordsandPhrases星级酒店 star-gradehotel五星级饭店 five-starhotel接待 tohost/receive招待 toentertain总统/经理套房 presidential/executivesuite房价 roomcharge商务接待口译必备核心单词打六折40percentdiscount/off用现金或信用卡支付topaybycash/credit活动日程/日程安排schedule/itinerary/program房门卡keycard 含早餐breakfastincluded没问题 That’snoproblematall。商务接待口译必备核心单词Itisonthe….floorandthedailyrateis＄…．房间在。。。层，每天的房费是。。。美元。Pleasemakesurethatyouhaveitwithyouallthetime．请务必随时带着它。WhatshouldIfillinunder…？“。。。”这一栏我该怎么填呢？I’llputintheroomnumberforyoulateron．过会儿我来给您填上房间号码。商务接待口译必备高频句型Youforgottoputin…．您忘了填写。。。了。Andhereisyourkey,Mr/Ms.….Yourroomnumberis…．给您房间的钥匙，。。。先生/女士。您的房间号码是。。。。MybusinessnegotiationhasprogressedmuchmoreslowlythanIexpected．我的业务谈判进行得比我预料的慢了许多。商务接待口译必备高频句型Iwonderifitispossibleformetoextendmystayatthishotelfor…days．我想知道是否可以让我在这儿多呆。。。天。I’lltakealookatthehotel’sbookingsituation．我来查看一下本店房间的预订情况。I’mgladthatwe’llbeabletoacceptyourextensionrequest．很高兴我们有办法接受您延长住宿的要求。商务接待口译必备高频句型Theporterwilltakeyourbaggageuptoyourroom.行李员会帮您把行李放到房间里。Wedohaveareservationforyou．我们这儿是有您预订的房间。WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou？请您把这份表填好，我同时就给您准备房卡，好吗？商务接待口译必备高频句型因为商务日程安排比较紧凑，特别是如交易会，博览会期间，主办城市的酒店一般会爆满，所以最好提前预定（如一周，高峰旺季一个月），以下是预定酒店英语常见用语：

1．MayIhavetheroomtype,please?/Whatkindofroomwouldyouliketoreserve?请问需要预订哪一类型的房间？2．Whatkindofroomdoyouhave?请问贵酒店有什么房间类型？预定酒店英语常见用语翻译3．Wehavestandard,superior,deluxe,executiverooms.Thereisalsoonepresidentialsuiteaswell.Furthermore,wehaveafloorofnon-smokingrooms,andwealsohavesomeconnectingrooms.我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。

4．What’sthelevelofyourhotel?请问贵酒店是几星级的？5．Ourhotelisafive-starhotel.本酒店是五星级的酒店。

6．Howaboutyourhotel’sfacilities?请问贵酒店有什么设施？

7．Wehavefourkindsofrestaurant,lobbybar,conferenceroom,healthcenter,swimmingpool,shopprinceandKTVequipment.本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。

8．Whichdateswouldyouliketobook?Whenwillyoucheckinandcheckout?请问您需要订哪一天？什么时候入住及退房？9．Howlongwillyoustayinourhotel?请问您打算逗留多长时间？10．Ourhotel’swebsiteisxxxxandouremailaddressisxxxx.Toreservearoomorgivefeedbacktous.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。11．Yourreservationistemporaryanditwillbecancelledifyoudon’tarrivebefore6p.m.onthatday.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。在本单元，酒店入住和陪同流程翻译中，翻译员的对酒店入住程序的常用英语记忆是最重要的，因此在口译训练中，要牢记一些核心句型句式套路如：1．Doesyourhotelhavepick-upservice?请问贵酒店有接车服务吗？

2．Yes,pleasecontacttheconciergefordetails.有的，详细内容请联系礼宾台。3．CanIgetharborviewinyourhotel?我可以看到