国家开放大学电大本科《商务英语4》期末试题及答案(试卷号：1391)

国家开放大学电大本科《商务英语4》期末试题及答案（试卷号：1391）0一、交际用语（共计10分，每小题2分）IT题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。.一ΓmreallyfedupwithLarry!Γmsorrytohearthat.Really?Hey,what'sup?.一Hello,isthatSailMovingCompany?A.Yes,thisisJackspeaking.Thanksforcalling.Whatcanwedoforyou?Yes,ΓmJack.Thanksforcalling.Whatcanwedoforyou?C.Yes,speaking.WhatcanIdoforyou?.一Arethereanydisadvantagestoshoppingonline?ButIthinkthisproblemwillbesolvedsoon.Itmakeslifeeasy.Ittakessometimeforthestuffyoubuyonlinetoarrive.Thestuffyoubuyonlinearrivesquickly..—Couldyoubesokindastoturndownthatrock"n"roll?I'mpreparingfortomorrow'smeetingreport.It'snoneofyoubusiness.No,Idon'tthinkso.Sure.Sorrytodisturbyou..—Ihadareallygoodweekendattheseaside.Oh,that'sveryniceofyou.Oh,I'mgladtohearthat.It'sapleasure.二、词汇与结构（共计30分，每小题2分）6—20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。.Theprocessingtimeperembassy.A.variousB.varietyC.variestwill abouteightpercentmorethaninitiallyprojected.A.spend B.payC.costhasgoodreputationwillsoonerorlaterbesuccessfulinhisbusiness.whateverwhoeverC.whoseverWhentherestoftheroomemotional,staycoolanduselogictonegotiateandclose.A.get B.getsC.gotSomestoresevenoffer lanesforcustomerswith10itemsorlesstocheckoutquicklyA.express B.expireC.exact11.Thesameistrueindividualproprietorships,A.of B.toC.at12.Someofthecustomers'complaintsseeminacceptableunacceptableUnaCCePtedThatmightbeacceptableyouhandletheinsurancefees.A.if B.whetherC.evenifThefranchisorthefranchiseeshouldobservetheregulationstomakethebusinessgowell.A.or B.aswellasC.eitherSomeofthesolutionswillsupporttheserequirementsbetteratthemoment.A.property B.prosperityC.proprietary.Didyougetthefinancialrecordsshapeforyourauditnextmonth?A.intoB.inC.from.Theyexchangedtalesof ordisappointingnewsofpopularitemssoldoutminutesafterthespreebeganatmidnight.A.bargains B.dealsC.goods18.Onekindofpartnershipiscalledalimited partnership.A.obligation B.responsibilityC.liabilityTravelers,when thechecks,havetosignthechecksinthepresenceofthebankorserviceclerks.A.buy B.buyingC.tobuyTheinstructiondescribescompletelythe anditssafetybasis.A.faculty B.facilitateC.facility三、阅读理解（共40分，每小题4分）21—25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Emotionsplayanimportantpartinthenegotiationprocess,althoughitisonlyinrecentyearsthattheireffectisbeingstudied.Emotionshavethepotentialtoplayeitherapositiveornegativeroleinnegotiation.Duringnegotiations,thedecisionastowhetherornottosettlerestsinpartonemotionalfactors.Negativeemotionscancauseintenseandevenirrationalbehavior,andcancauseconflictsandnegotiationstobreakdown,butmaybeinstrumentalinattainingconcessions.Ontheotherhand,positiveemotionsoftenfacilitatereachinganagreementandhelptomaximizejointgains,butcanalsobeinstrumentalinattainingconcessions.Positiveandnegativediscreteemotionscanbestrategicallydisplayedtoinfluencetaskandrelationaloutcomesandmayplayoutdifferentlyacrossculturalboundaries..Emotionsplayanimportantroleduringthenegotiation,althoughtheireffectisbeingstudiedjustatthebeginningofnegotiationpracticeduringthenegotiationprocessnotlongbefore.Negativeemotionsmaymakeconcessions.behelpfultobeharmfultobenothingto.Duringnegotiations,thedecisionastowhetherornottosettledependsonemotionalfactors.A.totally B.tosomeextentC.completelynot24.AttainingconcessionscanbedoneonlybynegativeemotionsonlybypositiveemotionsbybothnegativeandpositiveemotionsIndifferentcultures,negotiatorsshouldusestrategiestoshowpositiveandnegativeemotions.A.thesame B.differentC.no26—30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写"F",并将答案写在答题纸上。Passage2Thebalancesheetisproducedattheendofacompany'sfinancialyear,andisasnapshotofitsfinancialsituation.Itshowsthecompany'sassetsandliabilitiesatthatpointintime.Therearetwohalvestoabalancesheet.Thetophalfshowswherethemoneyisbeingusedinthebusiness(thenetassets),andthebottomhalfshowswherethismoneycamefrom(thecapitalemployed).Thetotalofeachhalfshouldbethesame,hencetheexpressionbalancesheet.Therearetwokindsofassets—long-termandshort-term.Thelong-termassetsareknownasfixedassets,andincludetheland,buildings,machineryandvehiclesthatareusedinconnectionwiththebusiness.Allfixedassetsexceptlandaredepreciatedastheywearoutovertime.Thetotalfixedassetsarethevalueofthefixedassets,lesstheaccumulateddepreciation.Theshort-termassetsareknownascurrentassets,andincludecash,stocksandreceivablesthatareduewithinoneyear.Thetophalfofthebalancesheetalsoincludesliabilities,thatisalldebtsandobligationsowedbythebusinesstocreditors.Currentliabilitiesarethosedebtsthatmustbepaidwithintheyear,suchaswagesearnedbutnotyetpaid.Long-termliabilitiesmayincludemortgagesandotherloansthatwillnothavebeenpaidoffwithintheyear.Thetophalfofthebalancesheetthereforeconsistsofthetotaloffixedandcurrentassets,lessthecurrentandlong-termliabilities,givingthenetassets.Thebottomhalfofthebalancesheetshowswherethismoneycamefrom.Foralimitedcompany,thiswillincludethemoneyraisedbyissuingshares,andisknownasthesharecapital.Thebusinessmayalsohaveploughedsomeofthemoneybackintobuildingupthebusiness.Thisiscalledretainedprofit.Thebottomhalfofthebalancesheetthereforeconsistsofthetotalofsharecapitalandretainedprofits,givingthecapitalemployed.Thetophalfofabalancesheetshowswherethemoneyisbeingusedinthebusiness.Allfixedassetsaredepreciatedastheywearoutovertime.Theshort-termassetsareknownasfixedassets.Currentliabilitiesarethosedebtsthatmustbepaidwithintheyear.30.Themoneyploughedbackintobuildingupthebusinessiscalledretainedprofit.四、写作(共20分)31:根据要求写作文。Writearesignationletteraccordingtotheinformationbelow.(根据以下信息写一封英文辞职信)SupposeyouareJasonLaw,CEOofStarwood's.WritearesignationlettertotheBoardofDirectorsbasedonthefollowinginformation.(1)Resignduetopersonalhealthproblem;(2)Participateinthesearchforasuccessor;(3)ContinueasCEOuntilanewCEOisselected;(4)WishabrightfutureforStarwood's;andthankStarwood'sforthedaysspenttogether.试题答案及评分标准（仅供参考）一、交际用语（共计10分，每小题2分）1—5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1.C 2.A 3.B 4.C 5.B二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从\、B、C三个选项中选出一个能填入空白处的正确选项，并》将答案序号写在答题纸上。6.C 7.C 8.B9.B10.A11.C 12.B 13.A14.B15.C16.A 17.A 18.C19.B20.C三、阅读理解（共40分，每小题4分）21—25题：阅读下歹短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage121.C 22.A 23.B 24.C 25.B26—30题：请根据短文内容判断给出的语句是否正确，正确的写T,错误的写午”,并将答案写在答题纸上。Passage226.T 27.F 28.F 29.T 30.T四、写作(共20分)31:根据要求写作文。Writearesignationletteraccordingtotheinfermationbelow.(根据以下信息写一封英文辞职信)SupposeyouareJasonLaw,CEOofStarwood's.WritearesignationlettertotheBoardofDirectorsbasedonthefollowinginformation.(1)Resignduetopersonalhealthproblem;(2)Participateinthesearchforasuccessor;(3)ContinueasCEOuntilanewCEOisselected;(4)WishabrightfutureforStarwood's;andthankStarwood'sforthedaysspenttogether.参考范文：TotheStarwood'sBoardofDirectorsandtheStarwood'sCommunity,I'dliketosharewithyousomedifficultnewsaboutmyfutureplans.Latertoday,IwillannouncethatIhaveresignedfromStarwood'sduetomyhealthproblems.Iwillbeparticipatinginthesearchformysuccessor,andIwillcontinueasCEOuntiltheboardselectsanewone.Together,wehaveaccomplishedwhatsomemighthavethoughtcouldnotbedone.IbelieveStarwood'sbrightestandmosti